A Radio Dispatcher responds to the company’s emergency or non-emergency calls for information and help. The job duties listed on the Radio Dispatcher Resume are – monitoring routes, recording call information, updating call logs; answering emergency and non-emergency calls and documenting important information; responding to any issues and following up by coordinating with the appropriate departments or field units; operating and managing a multi-line telephone console systems; responding to queries related to products and deliveries, and supervising the route and status of field units to prioritize the daily schedule, and updating call logs, call records and other documents.
The most sought-after skills for the post include the following – strong knowledge of emergency processes and procedures; excellent communication and interpersonal skills; the ability to work well under pressure; and proficiency in MS Office with proven data entry experience. A high school diploma or GED is a minimum qualification required.
Objective : Highly organized and detail oriented with several years of administrative assistant experience. Able to maintain a positive attitude while interacting with demanding clients. Focused on customer service, properly greeting each client and guest. Responding quickly to all inquiries and answering phone calls with a professional and friendly attitude. Maintain positive moral and work ethic. Very reliable, dependable, honest and hardworking.
Answered multi-line telephone system including emergency 911.
Determined whether these calls are emergency, non-emergency, or priority traffic and dispatch accordingly to Police and/or Fire personnel.
Greeted and assisted the public from entering the lobby and ensure their matters are addressed.
Entered warrants and/or missing persons or articles into ACJIS.
Delivered citations and other confidential documents to the corresponding courts.
Prepared fingerprint cards and other pertinent information for ADOT.
Performed multi-tasking assignments including dispatching emergency personnel in response to emergency and disaster situations throughout a 44,000.
Experience
2-5 Years
Level
Executive
Education
GED
Radio Dispatcher Resume
Objective : Radio Dispatcher is responsible for the coordination of all emergency calls placed to the police and fire departments. This includes taking calls, transferring calls, sending units out on emergency calls, monitoring communications systems, and other tasks as assigned by the dispatcher.
Skills : Microsoft Office, Dispatch, Managing Skills.
Description :
Experienced or training as an emergency communications operator, dispatcher, or similar position.
Multi-tasked in stressful situations.
Received calls via telephone, two-way radio, and computer, and directs the information to the proper state or outside agency to resolve highway problems or provide emergency assistance.
Maintained a log of office communications to ensure an accurate record of the District's operations is available for future use.
Acted as a receptionist for the District Office to provide routine information to the general public.
Operated a word processor and varied office equipment to prepare various permits or written communications.
Compiled road and weather information to provide the Communications Center with a periodic highway status throughout the District.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Radio Dispatcher Resume
Objective : As a Radio Dispatcher, responsible for Receiving calls via telephone, two-way radio, and computer, and directing the information to the proper state or outside agency to resolve highway problems or providing emergency assistance.
Skills : MS Office, Cleaning Skills, Delivering Skills.
Description :
Directed the bus shuttles to the correct terminals at the airport.
Worked on the phone handling customer calls and questions.
Ensured vehicle safety for those on the lot.
Cleaned and maintained the office.
In charged of also marketing the business at the airport.
Maintained accurate and detailed logs of all events that occurred during each shift Delivered accurate verbal and written reports to the company.
Attended training in Artesia NM, and graduated and received a certificate of completion.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Radio Dispatcher Resume
Objective : Friendly, enthusiastic and Radio Dispatcher professional customer and patient-oriented individual. Able to learn new tasks quickly and proficient in growing key customer/patient relationships. Represent establishment with friendly, professional demeanor at all times.
Skills : Type 90 Wpm, Dispatching Skills, Problem Solving Skills.
Description :
Presented, Received incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within the Hospital.
Determined response requirements and relative priorities of situations.
Recorded and relayed messages correctly, totally, and legibly.
Routed calls to appropriate personnel.
Maintained access to, and security of, highly sensitive materials.
Monitored alarm systems to detect emergencies such as fires, illegal entry into the hospital, and all other system alarms.
Maintained the front desk area in a professional and polite manner.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Radio Dispatcher Resume
Objective : Radio Dispatcher is responsible for creating and delivering news, traffic, weather, sports, and another programming. The Radio Dispatcher uses the latest broadcast technology to provide a variety of programming to the listeners. Additionally, the Radio Dispatcher is responsible for researching and providing content for live broadcasts of sporting events.
Skills : Customer Service, Multitasking, MS Office.
Description :
Operated two-way radio, teletype, telephone, data processing, voice logging, Computer-Aided Dispatch, and computer equipment in the dispatch center.
Received and transmitted messages to the Coos Bay Police and other contracted police and fire agencies.
Maintained records of on-duty police officers, fire, and EMS locations at all times.
Completed CAD entries on types of calls, reporting party, subjects contacted and arrested, and disposition of the case.
Monitored all radio traffic from police, fire, and medical agencies served by Coos Bay Police/Coos Bay 9-1-1 Center.
Responded to requests and inquiries for record checks: DMV, CCH, NCIC, warrants, vehicles, persons, property, registration, and miscellaneous information.
Received all incoming business telephone calls for the Police Department. Answers after-hours phone calls for other city departments.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Radio Dispatcher Resume
Objective : Results-driven, achievement oriented, and self-directed management Radio Dispatcher professional, highly effective diagnosing key issues and solving complex operational problems within multi-agency, mid-tier & rapidly growing, fast-paced enterprise environments.
Skills : Microsoft Office, Analyzing Skills, Organizing Skills.
Description :
Received over 200 emergency and non-emergency calls on a daily basis.
Maintained database of response activity for approximately 100 officers and personnel.
Gathered, received, analyzed, and transmitted data to request emergency services.
Transmitted messages between callers at the scene of the emergency.
Used a multi-phone line to conduct emergency and non-emergency services.
Responsible for the safe transport of dignitaries to and from a secure location.
Provided administrative support for the office of 25 people.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Radio Dispatcher Resume
Objective : Seeking a Radio Dispatcher position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.
Skills : Microsoft Office, Dispatch, Managing Skills.
Description :
Reserved and coordinated transportation for health care patients to and from medical appointments.
Coordinated medical transports routes for chauffeurs.
Answered multiple telephone lines and dispatched car services to numerous locations in the borough of the Bronx and Manhattan.
Guided drivers with directions as needed.
Collected base fees from drivers.
Scheduled drivers to pick passengers in a timely manner for special occasions or as needed by the client's request.
Referenced are available upon request.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Radio Dispatcher Resume
Objective : To obtain a Radio Dispatcher with 2 years of experience in Operating two-way radios to communicate during daily activities and during emergencies. Responsible for Providing excellent customer service and information to citizens who ask questions or regarding work in progress.
Skills : Customer Service, Multitasking, MS Office.
Description :
Checked the customers in and out of the hotel.
Assisted with laundry and other duties to office Charter Communications, Duluth, GA Radio Dispatcher (8/06 to 3/7) Reason for leaving Moved to Louisville, KY Summary Call center dispatcher.
Monitored field techs via use by radio and telephone.
Handled customer requests via telephone.
Assisted field technicians with closing jobs.
Monitored third shift sheriffs that were in the field.
Answered all requests such as running tags, running VIN numbers, dispatching backup when needed, checked GCIC screens and Thelma for warrants, etc.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Radio Dispatcher Resume
Headline : To acquire a challenging Radio Dispatcher position with an organization that will allow the opportunity to utilize my interpersonal communication, leadership, and organizational skills.
Skills : Coordinating Skills, Critical Skills, MS Office.
Description :
Coordinated scheduling of district vehicles (i.e., regular routes, field trips, sports events, meetings, etc.) for the purpose of meeting transportation requirements.
Instructed bus drivers as needed and/or assigned.
Responded to vehicle emergencies for the purposes of making recommendations and/or referrals for resolutions.
Responsible for taking high volume calls from guests and employees.
Identified priority and jurisdiction of 911 calls Dispatch appropriate legal authorities.
Responsible for officer safety, dispatching appropriate departments/municipalities, communicating with the public on traffic, and emergency calls.
Responded to requests for information concerning critical and non-critical detail.
Experience
5-7 Years
Level
Executive
Education
G.E.D
Radio Dispatcher Resume
Objective : As a Radio Dispatcher, responsible for Coordinating first-aid and security radio calls at a theme park by controlling park communications. and also Managing contact between units in an emergency.
Skills : Graphics, Inventory Management, Budget, Data Entry, Switchboard Operator, Microsoft Office, People Soft, SharePoint.
Description :
Operated telephone switchboard to greet, locate, and dispatch a vehicle to a client's desired location.
Notified drivers of important dates and events.
Communicated with drivers by radio, telephone, or computer to exchange information and receive requests for passenger service.
Provided driving directions to drivers.
Ensured that all drivers' vehicles and documentation are up to date.
Communicated with clients to ensure they feel welcome in utilizing the company's services.
Monitored residence and commercial alarms, dispatched police to the scene of the crimes, and handled receptionist duties.
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