Ramp Agent Resume Samples

Ramp Agents working as a part of the customer service team are involved in baggage and cargo handling tasks. These agents also service and marshal aircraft and operate cargo handling equipment. Typical duties carried out and listed on successful Ramp Agent Resume include the following – loading/unloading and sorting baggage and freight; performing aircraft servicing, assisting with towing and pushback, performing minor aircraft servicing such as cleaning cockpit windows or repairing flushes; reporting about breakdowns to supervisors and adhering to health and safety procedures.

The minimum qualification expected for this post includes – the ability to read, write and speak fluent English, computer proficiency, valid driving license, ability to work in stressful condition, flexible with time constraints and the ability to lift and move heavy cargo items. Candidates above 18 years of age with a high school diploma are typically hired as Ramp Agents.

Looking for drafting your winning cover letter? See our sample Ramp Agent Cover Letter.

Ramp Agent Resume example

Ramp Agent Resume

Summary : With over a decade of experience as a Ramp Agent, I excel in ensuring the safe and efficient handling of aircraft operations. My commitment to safety and customer satisfaction drives me to deliver exceptional service while managing baggage and cargo logistics. I am eager to contribute my extensive skills to a progressive organization that values teamwork and operational excellence.

Skills : Proficient In Aircraft Ground Handling, Outstanding Interpersonal Communication, Efficient Use Of Ramp Management Software, Accurate Data Entry And Reporting

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Description :

  1. Directed and assisted in the parking of arriving and departing aircraft, ensuring adherence to safety protocols.
  2. Served as a wing walker to safeguard aircraft during pushback, maintaining clear communication with the driver.
  3. Efficiently lifted, loaded, unloaded, and sorted passenger baggage and cargo, adhering to strict timelines.
  4. Verified and ensured the accurate loading of baggage by matching city and flight numbers.
  5. Provided exceptional customer service by assisting with gate announcements and managing the boarding process.
  6. Coordinated loading carts for ramp agents, optimizing workflow and efficiency.
  7. Adapted to varying weather conditions while maintaining high safety standards in a fast-paced environment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
AAS Aviation Mgmt


Ramp Agent/Operations Agent Resume

Objective : A seasoned Ramp Agent with 5 years of expertise in managing aircraft ground operations and ensuring safety protocols. Adept at coordinating baggage handling, cargo logistics, and customer interactions to enhance operational efficiency. Committed to fostering teamwork and delivering outstanding service, I am poised to contribute effectively to a dynamic airline environment.

Skills : Team Coordination, Cargo Handling, Logistics Management, Bilingual Communication, Team Collaboration

Ramp Agent/Operations Agent Resume Format
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Description :

  1. Flagged and marshaled aircraft on and off the ramp, ensuring safe and efficient operations.
  2. Managed baggage loading and unloading for connecting flights, enhancing customer satisfaction.
  3. Handled cargo transport weighing up to 100 pounds, ensuring timely transfers between terminals and aircraft.
  4. Submitted flight load reports and completed necessary documentation for operational compliance.
  5. Operated motorized equipment including belt loaders and tugs to streamline ground operations.
  6. Protected luggage and cargo against weather and damage during loading and unloading processes.
  7. Lifted and transported equipment and luggage, adhering to safety protocols and efficiency standards.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AAS in Aviation


Ramp Agent/Cabin Agent Resume

Summary : Bringing a wealth of experience as a Ramp Agent with 10 years in ground operations, I am skilled in optimizing aircraft logistics and ensuring compliance with safety regulations. My proactive approach and teamwork mindset enhance operational efficiency and customer satisfaction. I look forward to leveraging my expertise in a role that prioritizes safety and excellence in service delivery.

Skills : Proficient In Ms Office Suite, Proficient In Internet Navigation, Effective Multi-tasking Skills, Exceptional Customer Service Skills, Strong Verbal And Written Communication

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Description :

  1. Safely lifted, loaded, unloaded, and transported baggage, mail, and cargo to and from aircraft, ensuring compliance with safety regulations.
  2. Guided incoming and departing aircraft from gate positions, maintaining on-time connections and operational flow.
  3. Operated ground equipment such as tugs, belt loaders, and tow tractors in congested areas, prioritizing safety and efficiency.
  4. Maintained communication with ramp and baggage supervisors, operations, and team members via radio to coordinate logistics.
  5. Managed the boarding and deplaning process, ensuring timely and safe handling of passengers and their baggage.
  6. Acquired knowledge of various aircraft types to effectively perform job responsibilities and assist with specialized tasks.
  7. Demonstrated strong multi-tasking abilities while adhering to strict FAA regulations in a fast-paced work environment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
A.S. Aviation

Ramp Agent/Customer Service Resume

Summary : Dedicated Ramp Agent with a decade of extensive experience in aircraft ground operations, specializing in cargo handling and safety compliance. Proven ability to enhance operational efficiency through meticulous attention to detail and teamwork. Eager to apply my expertise and contribute to a dynamic airline environment that prioritizes safety and customer satisfaction.

Skills : Cargo Handling And Logistics, Ground Operations Management, Aircraft Safety Procedures, Safety Compliance And Protocols, Logistics Coordination

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Description :

  1. Efficiently load and unload cargo, luggage, and special items such as live animals and human remains.
  2. Utilize proper staging techniques to prevent aircraft tail tipping during loading operations.
  3. Safely operate ground support vehicles and machinery to facilitate loading and unloading processes.
  4. Adhere to aircraft arrival and dispatch protocols, ensuring correct placement and removal of chocks and pylons.
  5. Comply with company procedures and federal aviation regulations to maintain safety standards.
  6. Execute airfield safety measures, ensuring a secure environment for personnel and aircraft.
  7. Conduct thorough inspections of aircraft for damage upon arrival and before departure.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
AAS Aviation Tech

Lead Ramp Agent Resume

Summary : As a dedicated Ramp Agent with 10 years of extensive experience, I specialize in optimizing ground operations and ensuring compliance with safety regulations. My proactive problem-solving skills, combined with a strong emphasis on teamwork, enhance operational efficiency and customer satisfaction. I am committed to delivering outstanding service in a dynamic airline environment.

Skills : Multi-tasking, Adaptability, Effective Communication, Safety Compliance, Outcome Focused

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Description :

  1. Calculated load weights for various aircraft compartments using specialized software and charts.
  2. Assured the proper orientation and quantity of cargo to maintain aircraft stability and performance.
  3. Verified cargo distribution and fuel levels to comply with safety regulations and operational guidelines.
  4. Completed all necessary aircraft forms, logs, and reports accurately and on time.
  5. Monitored aircraft movement, including parking, refueling, loading, and departure processes.
  6. Efficiently loaded and unloaded cargo using specialized equipment, ensuring safety and timeliness.
  7. Provided exemplary cabin service upon landing, including aircraft cleaning and restocking supplies.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
AAS in Aviation Mgmt

Ramp Agent/ Supervisor Resume

Summary : Bringing a decade of hands-on experience as a Ramp Agent, I excel in managing aircraft ground operations while ensuring compliance with safety standards. My strong organizational skills and ability to work under pressure contribute to efficient baggage handling and cargo logistics. I am enthusiastic about advancing my career in a dynamic airline environment that prioritizes safety and teamwork.

Skills : Team Leadership, Efficient Time Management, Professionalism In Operations, Problem Solving Skills

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Description :

  1. Efficiently loaded and unloaded baggage weighing up to 100 pounds, ensuring timely operations.
  2. Directed aircraft movement, conducting thorough inspections to certify readiness for departure.
  3. Coordinated delivery of baggage to passengers, maintaining accurate cargo load reports and safety documentation.
  4. Participated in cargo loading to guarantee even weight distribution and load completeness.
  5. Applied address labels and shipping instructions to cargo containers for streamlined processing.
  6. Recorded essential flight data, including flight numbers and crew details, for operational accuracy.
  7. Adhered to safety protocols, maintaining a clean work environment free of hazards.
  8. Conducted interior cleaning and restocking of aircraft cabins between flights to ensure passenger comfort.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
A.A.S.

Load Planner/Lead Ramp Agent Resume

Objective : With five years of dedicated experience as a Ramp Agent, I have honed my skills in safe aircraft operations and efficient baggage handling. My focus on teamwork and adherence to safety protocols ensures seamless ground operations. I am ready to leverage my expertise to support a leading airline committed to operational excellence and superior customer service.

Skills : Basic Computer Skills, Ground Operations Support, Hazardous Materials Handling, Osha Compliance Awareness, Interpersonal Skills

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Description :

  1. Marshaled aircraft safely, managing the off-loading and on-loading of baggage while ensuring compliance with safety protocols.
  2. Collaborated with flight crews and dispatch to coordinate daily operations effectively.
  3. Accurately calculated aircraft weight and balance for optimal safety during flights.
  4. Ensured adherence to federal, state, and airport security requirements consistently.
  5. Reported equipment malfunctions promptly to maintain operational efficiency.
  6. Delivered passenger luggage to claim areas, utilizing conveyor systems for efficient transfer.
  7. Conducted regular safety checks on ramp equipment to ensure operational readiness.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AAS Aviation Mgmt

Customer Service/Ramp Agent Resume

Summary : A highly experienced Ramp Agent with a decade in aircraft ground operations, I specialize in optimizing logistics and ensuring safety compliance. My strong problem-solving abilities and collaborative spirit enhance operational effectiveness and customer satisfaction. I am excited to bring my expertise to a forward-thinking airline that prioritizes excellence in service and safety.

Skills : Ground Support Equipment Operation, Baggage Handling Procedures, Safety Compliance Management, Customer Service Excellence, Baggage Handling

Customer Service/Ramp Agent Resume Sample
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Description :

  1. Provided courteous and efficient handling of customer baggage, ensuring safe loading, unloading, and transfer of freight.
  2. Monitored passenger safety during boarding and deplaning, assisting customers with professionalism and care.
  3. Directed aircraft movements on the ramp, assisting with parking and towing operations.
  4. Coordinated cargo transfers between gates and airlines, maintaining accurate records and schedules.
  5. Cleaned and maintained aircraft facilities, including lavatories and galleys, ensuring a hygienic environment.
  6. Collaborated with team members to optimize ramp operations and enhance overall efficiency.
  7. Trained new employees on safety protocols and operational procedures, fostering a culture of safety and teamwork.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
AAS in Aviation Management

Ramp Agent/Load Captain Resume

Summary : Ten years of dedicated experience as a Ramp Agent, I ensure efficient aircraft ground operations while prioritizing safety and compliance. My expertise in baggage handling and cargo logistics, coupled with strong teamwork abilities, allows me to enhance operational workflows. I am passionate about contributing to an airline committed to excellence and superior service.

Skills : Forklift Operation And Safety, Time Management, Baggage Processing And Tracking, Pallet Jack Operation And Safety, Customer Service And Communication

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Description :

  1. Maintain safety and security on the ramp, ensuring compliance with all operational procedures.
  2. Operate gate radio, coordinating effectively with flight operations and ground personnel.
  3. Load and unload baggage, cargo, and mail, ensuring accurate assembly in baggage make-up areas.
  4. Follow established procedures for baggage handling and tracking.
  5. Utilize conveyor belts for efficient loading and unloading of luggage and cargo.
  6. Conduct routine inspections of equipment to ensure proper functionality and safety.
  7. Collaborate with team members to optimize operational efficiency during peak hours.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
AAS

Airport Ramp Agent Resume

Summary : With a decade of experience in ramp operations, I ensure the seamless execution of aircraft handling and logistics. My focus on safety and efficiency drives the timely management of baggage and cargo processes. I am enthusiastic about leveraging my extensive knowledge to support an airline dedicated to operational excellence and exceptional service.

Skills : Inventory Management, Forklift Operation, Cargo Handling Procedures, Pallet Jack Operation, Safety Compliance Standards

Airport Ramp Agent Resume Sample
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Description :

  1. Collaborated with ground crew to ensure timely departures and arrivals of aircraft.
  2. Conducted thorough inspections for safety hazards, securing aircraft before servicing.
  3. Provided essential ground services to expedite aircraft operations, including loading and unloading cargo.
  4. Operated ground support equipment, including servicing aircraft lavatory and water systems.
  5. Communicated effectively using radios and operated computer systems for baggage scanning.
  6. Interpreted weight and balance loading instructions to ensure safe aircraft operations.
  7. Maintained cleanliness and readiness of aircraft for passenger comfort and safety.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
AAS in Aviation Mgmt.