Ramp Supervisor Resume Samples

Description :

1. Coach, mentor and counsel ramp agents to work together for the continuous development of a safe and successful ramp team.
2. Oversee the maintenance of and strict adherence to shift schedules for respective personnel.
3. Hold daily shift briefings to communicate pertinent information e.g., daily flight activity, irregular.
4. Operations, crew assignments, new/changed SOPs, shift-swap rules, areas needing improvement.
5. Monitor the teams' activities through visual inspections, quality assurance, and compliance checks.
6. Ensure timely completion of assigned duties and report any deviations of procedures to management.
7. Confer with management on workers performance appraisals and/or disciplinary actions.
8. Ensure ramp agents are in compliance with uniform, appearance and personal protective.

Experience

0-2 Years

Level

Entry Level

Education

Associate

Description :

1. Demonstrate knowledge of proper ramp usage, safety, security.
2. Direct others with knowledge of ramp service and operational functions.
3. Communicate efficiently with upper management, agents and flight crews.
4. Work in conjunction with other departments to ensure on-time performance of flights.
5. Take all reasonable and necessary precautions to ensure personal health and safety.
6. Report immediately to management, all occurrences that cause injury or damage to any.
7. Comply with TBI's environmental safety and health program and procedures.

Experience

0-2 Years

Level

Entry Level

Education

HS

Description :

1. Ramp supervisor for Allegiant, Air Canada, United Airline and JetBlue Airways.
2. Establishing shift assignments for both full-time and part-time employees.
3. Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment.
4. Reporting discrepancies that may exist both functional and mechanical on the ground support equipment.
5. Coordinating between each assigned carrier to ensure that service for cargo and baggage meet the needs of the carrier to ensure on-time schedules are met responsible for equipment and ensuring its safe and efficient operating status.
6. Conferring with other supervisors and managers to coordinate activities with other departments.
7. Ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner.
8. Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights.

Experience

0-2 Years

Level

Entry Level

Education

GED

Description :

1. Ensuring all ramp personnel is properly assigned and utilized. Requests overtime as needed and maintain maximum use and efficiency of all employees on duty.
2. Assisting in training ramp agents to ensure that they are aware of appropriate.
3. Determining that aircraft are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained.
4. Coordinating, as needed, with operations, customer service, maintenance.
5. Provisioning, and dispatch to maintain the stations' on-time performance.
6. Providing special care, attention, and assistance to all saw customers as needed.
7. Evaluating the work performance of ramp agents to ensure that their work.
8. Monitoring the handling and operating condition of all ramp equipment and all other.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Supervised up to 15 ground crew responsible for receiving flight passenger baggage and a wide.
2. A range of other cargo, sorting and routing all items accurately for various corresponding aircraft.
3. Monitoring all crew for responsiveness, accuracy, expediency, and safety, completing all.
4. Loads cargo/luggage onto motorized cart wagons and transports items to conveyors set up to load the airplane cargo bays.
5. Utilizes handheld barcode readers to account for all cargo/luggage items and uploads information into the corporate database.
6. Performs post-landing and pre-departure structural and mechanical checks of aircraft on the tarmac.
7. Responsible as a push-back driver backing out aircraft from the gate or repositioning aircraft to another gate as directed or necessary.
8. Starts up the APU (auxiliary power unit) to prime the other jet engines on the aircraft as well instrumentation, from the cockpit in preparation for departure.
9. Promoted from bag room to ramp supervisor in just 2 months based upon work ethic, dedication.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Supervise 10 vendor employees and ensure proper methods and procedures are followed during PM Operation.
2. Certified power industrial truck operator trainer for cargo tractor, aircraft tow tractor, cargo loader, de-ice truck, belt loader, and forklift.
3. Responsible for accepting and tendering cargo for southwest airlines, US Airways, United Airlines and Delta Airlines.
4. Proficient in each airline's respective system: southwest Catts; US Airways saber; United Unimatic and Delta web vision.
5. Duties included constantly ensuring that deliveries were made on time and that a high level of customer satisfaction with both the product and service was maintained.
6. Monitored the mickey stevens outdoor sports complex for all scheduled late afternoon and evening sports leagues; oversaw the public use of other sports facilities, i.e., Tennis and basketball courts.
7. Rink guard for public skating programs and events responsible for checking and maintaining safe conditions on both the ice and the surrounding areas (walkway, bleachers, gates into and off the ice, etc.) repair other building facilities during down times.
8. Proficient in the use of Microsoft word and excel as well as a variety of ups proprietary software programs that track shipping, aircraft and feeder scheduling and weight tracking.

Experience

10+ Years

Level

Senior

Education

MBA

Description :

1. Preparing documentation for security, customer luggage claim times, cleaning audits, security search aircraft logs.
2. Assisting agents with questions pertaining to daily, weekly, and monthly duties when needed.
3. Answering multi-line phones, scheduled patient appointments, operate facsimile and copy machines.
4. Assisting patients with care, take vital signs, prep for procedures and obtained specimen.
5. Resolving inquiries on billing, credits/adjustments, and website information regarding cable service.
6. Up-sale additional cable, internet, and phone service for existing and new customers.
7. Assisting customers with technical issues regarding satellite, internet, and phone service, schedule service calls.
8. Assisting service technicians with connectivity issues regarding customers equipment.

Experience

5-7 Years

Level

Executive

Education

Psychology

Description :

1. Determining the quantity and orientation of cargo and compute an aircraft's center of gravity.
2. Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
3. Calculating load weights for different aircraft compartments, using charts and computers.
4. Accompany aircraft as a member of the flight crew to monitor and handle cargo in flight.
5. Entering shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
6. Checking import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
7. Ensuring safety and security in the operation while keeping on-time performance in mind.

Experience

2-5 Years

Level

Junior

Education

HS

Description :

1. Establishing shift assignments for both full-time and part-time employees.
2. Responsible for equipment and ensuring its safe and efficient operating status.
3. Ensuring necessary ground equipment is available in the ramp area and bag room for upcoming flights.
4. Reading and interpreting aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags.
5. Following and compiling with all federal, state, municipal, airport authority, and carrier rules and regulations.
6. Ensuring crews are being briefed before flights on positions to take and how the flight will work.
7. Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Coordinating ramp crews, staffing, and scheduling with an average of 45 flights per shift with multiple departments including customer service, GSE, and gate planning/operations.
2. Conducting shift, injury, drug tests, and accident reports as well as daily safety and operational briefings to staff.
3. Overseeing shift trades, attendance, billing, and investigating payroll discrepancies for over 180 employees.
4. Building and maintaining good management/workforce relations as well as making sure the workforce adheres to company policies and procedures.
5. Performing safety audits, counseling, and coaching employees when irregularities are found.
6. Inspecting and verifying gate equipment is operational every shift and log any discrepancies.
7. Supervising the safe unloading and loading of multiple aircraft a day, maintain safety.

Experience

2-5 Years

Level

Junior

Education

AO