The main responsibility of a Receptionist is to greet and receive customers at the front desk and solve their inquiries. Typical Receptionist Resume highlights job tasks such as – attending phone calls, receiving customers at front desk, directing visitors to appropriate department or person, forwarding calls, providing accurate information, receiving and sorting deliverables, maintaining office security, ordering office supplies, updating calendars and scheduling meetings, arranging travel plans and accommodations, keeping record of office costs and expenditures, and maintaining reception area clean and organized.
The strongest portfolio is the one that demonstrates the following skills – proven work experience, in-depth knowledge of MS Office, and hands-on experience with office equipment, professional attitude, solid written and verbal communication skills, multitasking abilities, and customer-service attitude. The Receptionist doesn’t always need a college degree, as many of employers demand only a high school diploma.
Objective : Top performing and formal trained Receptionist/Administrative Assistant who combines strong academic success with valuable customer service experience to meet and exceed expectations. Attention to detail needed to review and correct errors and maintain accuracy. To contribute to the profitability and growth as a team member, providing excellent customer service while following company procedures and policies. Excellent communicator with 4 plus years in a Customer Service environment.
Skills : Microsoft Office, Adobe Photoshop, Microsoft Outlook, Google Docs, Mac OS X
Description :
Maintaining a clean and organized environment for colleagues and customers.
Answering and directing phone calls to the service and sales departments accordingly.
Providing outstanding customer service while preparing the customer's contract and paperwork.
Organizing and updating the rental board daily by scheduled rental dates, receiving and verifying insurance binders.
Emailing customers about rental inquiries, concerns, insurance certificates, and reservation confirmations.
Creating customer profiles and contracts, put their information into the rentals management system and rent centric.
Updating sales binder with daily agency report for the company President.
Maintaining registration log and reminding consignment owners to renew their registration for their unit.
Operating all office equipment, tools, and supplies and performing light cleaning.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
Part-Time Agency Receptionist Resume
Objective : Goal oriented and self-motivated Part-Time Agency Receptionist with a superior background in customer service and professionalism. I am respectfully seeking a full-time position with an office offering room for growth both professionally and educationally while striving to maintain the utmost level of customer satisfaction. An opportunity to utilize excellent administrative, communication, and interpersonal skills that will contribute to the growth of a company.
Skills : Proficient In Microsoft Word, Powerpoint, Excel, And Cash Handling.
Description :
Answered phones, scheduled patients, took payments, authorized insurances, greeted and assisted customers, handled customer complaints, highly skilled in greeting guests in a courteous and professional way.
Committed to providing exceptional customer service to clients and coworkers.
Adept at giving accurate and detailed information to visitors and callers.
Helped with document scanning, faxing, sorting mail as well as accepting copays.
Create badges for visitors and new employees using the company's badging system.
Scheduled space or equipment for special programs and prepare lists of participants.
Took orders for merchandise or materials and sent them to the proper departments to be filled.
Scheduled appointments, organize meetings and maintained a clean and functional reception area.
Experience
2-5 Years
Level
Junior
Education
Diploma
Office Assistant/Receptionist Resume
Summary : A positively loyal, dedicated and responsible individual pursuing a position as an Office Assistant/Receptionist within a highly respected and well-known organization that truly strives for a 100% customer satisfaction experience. Goal oriented and self-motivated with a superior background in customer service and professionalism. Seeking a position as an Administrative Assistant where my skills are used to increase productivity in an office environment.
Skills : Customer Service, Computer Programming, Schedule Management, Mathematics, Adaptability, Collaboration, Strong Work Ethic, Time Management, Critical Thinking, Self-Confidence
Description :
Welcoming patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Comforting patients by anticipating patients' anxieties, answering patients' questions, maintaining the reception area.
Ensuring availability of treatment information by filing and retrieving patient records.
Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
Maintaining business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies.
Protecting patients' rights by maintaining the confidentiality of personal and financial information.
Maintaining operations by following policies and procedures, reporting needed changes.
Scheduling and confirming patient appointments while balancing high call volume of patient's inquiring about appointments, payments, and insurance.
Experience
7-10 Years
Level
Senior
Education
Diploma
Part-Time Agency Receptionist Resume
Headline : Growing Transcriptionist/Receptionist dedicated to high work ethics, possessing an eye for detail and positive demeanor. Proven ability to work well under pressure with excellent time management and problem-solving. Also, an active researcher, capable of conveying complex information and learning quickly. Fluent in English and Spanish and highly experienced in all Microsoft Office programs and 10-key. To obtain a position dealing with a company to expand my professional growth.
Skills : Customer Service, Data Entry, Receptionist, Medical Records, Hospitality, Training, Typing, Excel, Word, Powerpoint, Server, Medical Terminology
Description :
Checking inpatient collecting copayment and put in the insurance information and updating demographics.
Greeting and helping patients as they come in, working on faxes and answering phones.
In charge of sorting and distributing mail, and also rescheduling patient if needed when doctors schedule changes.
Doing the daily deposit and make sure it balances out at the end of the day.
Checking on outgoing medical records and follow up to making sure we get the records that the doctors are requesting.
Crossed trained to help out in any department that needs help as far as check out, scheduling new patients and medical assistant.
Protecting patient confidentiality, following policies and procedures by maintaining operations and accomplish related results by contributing to team efforts.
Scheduling appointments, organizing meetings and maintaining a clean and functional reception area.
Experience
5-7 Years
Level
Executive
Education
Associates
Customer Service Rep/Receptionist Resume
Summary : Dedicated and focused Customer Service Rep/ Receptionist who excels at prioritizing, complete multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues.
Skills : Microsoft Office, Front Office, Back Office, EMR, Medical Records, Insurance Verification, Communication, Data Entry
Description :
Answered telephones and directed the caller to the appropriate associate. Greeted and directed visitors to the office.
Completed minimal retail travel accessory sales.
Received payments and distributed receipts to customers.
Took and retrieved messages for various personnel.
Provided callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
Received, sorted and forwarded incoming mail. Maintained and routed publications.
Coordinated the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Assisted in the ordering, receiving, stocking, and distribution of office supplies
Assisted with other related clerical duties such as photocopying, faxing, filing and collating.
Experience
10+ Years
Level
Consultant
Education
Associates
Transcriptionist/Receptionist Resume
Headline : Creative and resourceful Transcriptionist/Receptionist talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service. Looking for a full-time administrative position requiring sharp organizational skills, self-regulated time management, patience, technical skills, and multitasking. Experience in rigorous privacy standards, ability to connect with people from diverse backgrounds, and maintaining a positive upbeat attitude during hectic moments.
Skills : Billing, Customer Service, Data Entry, Excel, Inventory, Typing 60 WPM, Microsoft Office, Receptionist, Customer Service
Description :
Managing a high patient flow by scheduling patients, answering phone calls, managing chart, and patient information.
Skilled in verifying eligibility and authorizations for most medical insurances.
Taking proper messages regarding orthopedic surgery and medical information, including but not limited to, authorizations, prescriptions, physical therapy information, and basic patient medical information.
Accessing the multi-line phone system daily and properly scheduling a large number of patients daily for multiple orthopedic based problems.
Maintaining patients balances, collecting all monies for the practice for patients with current or past due balances.
Consistently ensured all billing was completed properly and up to date with the proper ICD-9, IC-10 or CPT code needed for the correct procedure.
Welcomed and greeted patients in person or on the telephone; answered and referred inquiries.
Professionally handled queries from the public, customers, and partners.
Experience
5-7 Years
Level
Executive
Education
Diploma
Bookkeeper/Receptionist Resume
Objective : Receptionist/Clerk who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Continuously maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and all other general queries. To obtain a position with a company that will allow me to fully utilize my communication, organizational, and problem-solving skills to help the organization achieve its goals.
Skills : Customer Service, Computer Technology, Word Processing, Scheduling, Strong Deal Closer, Prospecting And Cold Calling, Internet Savvy, Skilled In MS Office, Basic Clerical Knowledge, Dedicated Team Player
Description :
Answered main lobby phones, assisting the members to find the correct department.
Drafted and submitted site procedure instruction forms for employees to train with.
Assisted walk-in the company members with their issues and contacting the correct party.
Provided exemplary customer service when answering a multiline phone system and greeting and directing guests.
Maintained patient accounts by obtaining, recording, and updating personal and financial information.
Answers telephone with a polite tone of voice and provides general hospital and patient information.
Receives visitors and patients, ascertains their needs and directs them accordingly.
Responsible for maintaining all office supplies including coffee supplies and mailing supplies.
Responsible for reviewing provider agreements, electronically scanning them, creating welcome letters and mailing out welcome packages for new or re-credentialed providers per the database and credentialing team.
Experience
2-5 Years
Level
Junior
Education
High School
Receptionist/Administrative Assistant Resume
Summary : A very dedicated Receptionist / Administrative Assistant who provides exceptional customer service through active listening and problem-solving and expertise providing customer support in high call volume environments with exceptional computer aptitude and telephone etiquette. Bright, motivated individual with strong administrative, organizational, and multi-tasking skills. Adaptable and good-humored with excellent people skills.
Skills : Microsoft Word, Professional Phone Etiquette, Excellent Communication, Articulate And Well-spoken, Customer Service-oriented, Flexible, Accurate And Detailed, Works Well Under Pressure
Description :
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Compiled company information and related material and distributed it to candidates.
Screened all visitors and directed them to the correct employee or office.
Provided essential clerical support and served as the face of the organization by greeting clients and customers and fielding and distributing incoming calls.
Directed visitors to appropriate locations, ensuring they were connected with an organization representative.
Assisted with planning company off-site meetings and other events within assigned budget.
Experience
7-10 Years
Level
Senior
Education
High School Diploma
ER Receptionist Resume
Headline : ER Receptionist highly organized in detail-oriented office assistant with more than five years of experience supplying thorough, organized administrative support. To work for a stable company that offers long-term employment with the opportunity for professional development and personal growth.
Skills : Graphic Design, Inventory, Customer Service Oriented, 65 WPM, Filing And Data Archiving, Proficient In Adobe & Microsoft Software, Dental And Medical Software Experience, Microsoft Office, Adobe, Excel, Filing
Description :
Responsible for handling front office administration duties, including greeting guests, answering phones, handling company inquiries, scheduling appointments, and creating a family friendly, fun, and relaxing environment.
Working on the phone with insurance companies all within a timely manner of when the patient arrives and leaves.
Closing and inquiring claims and making sure patients pay their portion of the bill correctly.
Working and assisting doctors with any filing and billing questions.
Provide general administrative and clerical support, preparing letters and documents, receiving and sort mail and deliveries.
Operated telephone switchboard to answer calls, provide information and take messages.
Actively engaged in customer interactions via appointments and phone calls.
Transmitted information and documents to customers, using computer, mail, and facsimile machine.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Receptionist Resume
Summary : Manager/Receptionist who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Great time management skills, and flexible in and out of my workplace. Always willing to learn new things from my coworkers, and leaders.
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