Regional Quality Manager Resume Samples

Description :

1. Completed oversight of quality operations for multiple plasma manufacturing facilities and direct quality system development and compliance initiatives.
2. Established supplier criteria for new Softwoods and developed supplier-facility relationships so as to maintain an efficient supplier line.
3. Reviewed the quality, performance and reliability of goods and service vendors so as to justify contract initiations, renewals or terminations.
4. Performed final review of the data generated after validation protocol has been executed so as to determine if the validated process is viable.
5. Established Lean Manufacturing, Six Sigma principles, Kaizen and QMS within facility processes and trained quality managers to apply such concepts.
6. Identified and Developed continuous improvement projects that may span multiple sections or departments with the objective of achieving quality, reliability and cost improvements.
7. Oversaw employee training and turnover to ensure compliance with set training guidelines which in turn allowed for end-product consistency.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Arts

Description :

1. Led development and implementation of quality disciplines such as Quality Functional Deployment and Product Transfer Protocol for the US region.
2. Responsible for Quality Management System covering five manufacturing facilities plus R&D.
3. Led project to upgrade existing Quality Management System to ISO 9001:2000.
4. Carried ultimate accountability for QMS performance in terms of all cost-of -quality elements.
5. Held formal lead role for Global Quality Network.
6. Processed Development and Engineering Manager.
7. Supervised four senior engineers and one junior engineer who cover the US Region, developing new processes and process upgrades for four polyester film manufacturing locations.

Experience

10+ Years

Level

Senior

Education

B.S.

Description :

1. Supervised center-level Quality Managers: hiring, training, performance management, professional development, and discipline.
2. Audited and monitored donor centers to assure compliance and development of center Quality.
3. Investigated and proposed corrective actions in response to continually emerging quality needs.
4. Improved compliance with regulations, industry standards and SOP's through managing center level Quality teams.
5. Redefined the culture of Quality at challenged facilities by developing and monitoring the implementation of Quality Development Plans.
6. Oversaw the development of corrective actions for inspection findings assuring timely and effective implementation.
7. Oversaw Error Management and Deviation Investigations, assuring appropriate and timely handling.

Experience

7-10 Years

Level

Management

Education

B.S. In Clinical Laboratory Sciences

Description :

1. Established supplier criteria for new Soft goods and developed supplier-facility relationships so as to maintain an efficient supplier line.
2. Reviewed the quality, performance and reliability of external suppliers, service vendors so as to justify contract initiations, renewals or terminations.
3. Set re-training programs for under qualified or under performing employees.
4. Oversaw equipment validation projects from line units to freezers.
5. Validated bottles and final product packaging from installation to completed product.
6. Directed Medical Center activities and programs for hospital and ambulatory sites which include quality, as well as other focus areas such as accreditation, regulatory, risk, patient safety and/or infection control.
7. Used clinical licensure to evaluate and train registered nurses on performance and processes.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Arts In Evolution

Description :

1. Built effective teams, lead, develop and motivate all technical services teams within the region to achieve or exceed annual business objectives.
2. Adopted the required culture to maximise organisational effectiveness.
3. Managed specific projects against agreed target dates and milestones.
4. Monitored and reported performance against key performance indicator(tm)s and define actions and improvements.
5. Monitored effectiveness of business process, including internal audits and corrective actions.
6. Identified areas for improvement.
7. Managed timely customer approval for part FAI / ISIR / PPAP implementation while maintaining the company's inspection policy and procedures.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Led development and implementation strategies to improve processes, procedures, and systems to maximise the EMS and QMS effectiveness, operational consistency, and process improvement for 25 North American sites Engage employees across platforms within Biotech and work with Leadership to ensure clear management support from all functions.
2. Built and maintained a network of QMS representatives across sites, develop key performance indicators, design and implement a holistic training program Facilitate management reviews, documentation management, and manage corrective and preventative actions.
3. Established and tracked key ESH performance indicators to identify trends and areas for improvement.
4. Managed the audit plan for quality and ESH.
5. Trained, mentored and developed internal auditors and quality/ESH coordinators to support the management systems.
6. Member ed of global Behavior Based Safety system development team.
7. Successfully led the design, development and implementation of a new document control system based on Microsoft SharePoint software.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Science

Description :

1. Transitional specialised in the extrusion of styrene sheet and roll stock along with extrusion coating and converting of laminating films.
2. Responsible for all quality related functions for 3 manufacturing sites in two States.
3. Led the change from ISO 9002 certification to the ISO 9001 - 2000 standard.
4. Developed and implemented programs and processes which reduced the Cost of Quality by over $1,000,000 in two years.
5. Reduced customer credits from 5.5% to 1.7% of Sales.
6. Production / Plant Manager Responsible for all manufacturing operations including maintenance, shipping/receiving, scheduling, human resources and safety in a 24/7 operation with 135 associates.
7. Increased production throughput by over 15%.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science In Management

Description :

1. Responsible that the Global Management System was established implemented and maintained in accordance with ISO 17065, ISO/IEC 17025, and ISO/IEC 17020.
2. Conducted internal and external audits with ANSI, IECEE, OSHA, SCC, IAS, GAC/GSO and review the root cause and corrective/preventative actions.
3. Maintained of the Global Management System and either help make or update programs / schemes for the certification body.
4. Reported on quality system performance during the management review meeting.
5. Identified the roles and responsibilities and appointment of regional and local quality management staff to ensure implementation of the Global Management System.
6. Issued Corrective Actions to the lab when issues come up or from customer surveys.
7. Worked with the lab to make sure proficiency tests were being completed on time.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Developed, directed and managed the quality leadership strategy within a multi-site environment providing direction for the Quality function and the entire regional organisation.
2. Managed and directed the Quality functions providing training and developing the Teams in effective problem solving and root cause analyses, including 5 Why analyses and A3 reporting techniques.
3. Managed and resolved Customer complaints and issues.
4. Th-roughly directed communications and continuous quality improvements, all customer scorecards have improved significantly and are maintained at a Green status.
5. Reduced warranty costs by over 80%, eliminating costs for continuous containment, sort and inspection activities.
6. Used the methodologies of Six Sigma and Lean manufacturing, direct and manage improvement activities to increase overall profitability.
7. Set and tracked quality measurement goals and milestones.

Experience

10+ Years

Level

Senior

Education

MBA In Global Management

Description :

1. Managed team of from 5 to 15 professionals located in various parts of the US from Pennsylvania to Midland TX to Shreveport LA.
2. Consistently met or exceeded all expectations of core and team goals for North America.
3. Met all deadlines for audits throughout the Central and Eastern Geo-Markets of North America.
4. Met customer expectations with Quality Control Plans.
5. Spearheaded and coordinated the plan to have multi-site ISO 9001 certifications within all of Baker Hughes product lines in North America.
6. Ensured that only properly trained personnel perform audits.
7. Improved on time delivery from 73% to 95% and reduced average lead time from 10 days to 3 days.

Experience

5-7 Years

Level

Executive

Education

BA