Registration Clerk Resume Samples

Description :

1. Obtain and correct demographic information on patients.
2. Answering telephone and directing calls to appropriate office and departments.
3. Responsible for preparing paperwork for surgery patients.
4. Directing of patients to the proper site for testing.
5. Preparing paperwork for admission to the hospital.
6. Preparation of necessary paperwork for patients that arrived by ambulance and delivering it to the Emergency Room in a timely manner.
7. Required to be alert to emergency calls such as code blue, trauma and fire alarms.

Experience

2-5 Years

Level

Junior

Education

AA

Description :

1. Perform clerical services such as registration clerk, receptionist, admit, administrative and data clerk.
2. Provide clerical services in registering patients and guests in healthcare and or hospitality setting.
3. Greet and admit patients in healthcare facility.
4. Obtain clinical data from the patients to facilitate treatment to them.
5. Maintain medical records of patients in an organized manner.
6. Execute accurate transcription of orders on time.
7. Answer and respond to patients' inquiries regarding admittance, treatment and billing Procedures.
8. Instruct and counsel patients and their families on insurance and financial options available.

Experience

0-2 Years

Level

Entry Level

Education

SOCIOLOGY

Description :

1. Register new or existing consumers to determine financial liability.
2. Procure insurance information or financial income and determine cost of service.
3. Record and analyze consumer's data for the financial accounting team.
4. Process Release of Information forms as needed.
5. Schedule appointments for all services requested.
6. Track missed or cancelled appointments and reschedule, if possible.
7. Complete all paperwork and file appropriately.
8. Assist financial clerk and receptionist as required.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Assisted in the maintenance of medical charts and electronic medical records.
2. Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
3. Adeptly managed a multi-line phone system and pleasantly greeted all patients.
4. Registered patients for various hospital services, including but not limited to, radiology, emergency room services, lab work, and obstetrics and gynecological services.
5. Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
6. Maintained strict patient and physician confidentiality.
7. Prepared patient charts, pre-admissions and consent forms as necessary.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Received and directed incoming calls and messages to proper departments.
2. Registered new and old patients, including forms which are designated in the registration protocol.
3. Assisted at the front desk by referring patient who call or present themselves at the clinic to proper staff member.
4. Made appointments for all patients, including entering appointment from designated clinic areas.
5. Complied up new charts as needed in the department.
6. Collected all patient fees and submitted to the payroll department.
7. Submitted daily insurance verification sheets (per each patient) to the payroll department.
8. Reviewed daily encounters and submitting to the billing department.

Experience

0-2 Years

Level

Entry Level

Education

BBA In Business Management

Description :

1. Registering patients for tests and procedures such as Lab, Cardio, and Radiology.
2. Verifying patient insurance is active before finishing a Registration.
3. Answering a multi line Switchboard and directing calls to the correct department.
4. Greeting and directing patients to the correct area of the hospital.
5. Posting payments to patient accounts and balancing a cash drawer at the end of each shift.
6. Scanning orders and consent forms into the system.
7. Answering questions regarding patient accounts, procedures being done, and insurance questions that may be unclear to the patient.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Registration of patients in an extremely fast-paced clinic with a very large patient base (280 plus patients routinely and over 300 patients on busier days).
2. Obtain insurance information and enter demographic information into the patient's electronic health record.
3. Work closely with the billing department to gain accurate insurance and billing information from the patient.
4. Schedule appointments for patients face-to-face and over the telephone.
5. Process Social Security Disability records requests.
6. Work closely with the medical records department with scanning and indexing records into patients charts.
7. Perform transcription duties in the absence of the transcription assistant.
8. Upload doctor dictations, editing transcribed documents, marking stat dictations, and working with staff to obtain notes needed that have been transcribed.

Experience

5-7 Years

Level

Executive

Education

Anatomy And Physilogy

Description :

1. Confirmed patient information and entered data in required protocol.
2. Verify and Pre-Cert insurance information.
3. Scheduling appointments and any patient testing that needs to be done.
4. Obtaining pre-certifications using International Clasification of Diseases (ICD-9) and Current Procedural Terminology (CPT) codes.
5. HIPPAA regulations closely as directed and mandated by law.
6. ID patient for inpatient and outpatient procedures Escort patient to designated area per Doctors Orders.
7. Bed control contacted for admitting or inpatients and record kept of coordination.

Experience

2-5 Years

Level

Junior

Education

Associate's Degree

Description :

1. Collaborate with medical professionals to create strategic plans to enhance customer satisfaction.
2. Work closely with other departments to promote patient safety, clarify information, and accuracy.
3. Provided patient privacy during all manner of care; maintained registration quality in a timely and effective manner.
4. Contributed to quality patient care within the Emergency Room Department Instrumental in improving customer-satisfaction through patient care; increased my knowledge with procedure-awareness.
5. Provided all medical staff with Administrative support assuring all test ordered followed to completion, physician requests, consults and charting for admission or discharge.
6. Facilitation transportation for patient's in-house & external.
7. Check out office: collection of patient's co- pays for ER visits, Insurance verification with Navinet, Medicare and Medicaid systems, log money, and cash key handler.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
2. Answer telephones, direct calls, and take messages.
3. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
4. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
5. Train other staff members to perform work activities, such as using computer applications.
6. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
7. Receive payment and record receipts for services.
8. Transmit information or documents to customers, using computer, mail, or facsimile machine.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Experience Position responsibilities consisted of: Customer service, Data Entry, and operation of various office machines.
2. Maintaining hard copy and electronic files, answering phone calls and the maintenance of internet based attendance programs.
3. Building class sections, scheduling student classes, and acting as support staff during summer school/school year.
4. Maintaining databases and operating various computer programs (Excel, Explorer, Sasi, Genesis/Synergy, File Maker Pro, Microsoft Word, Microsoft Outlook, ADE, SharePoint and Munis.) The operation of all office machines.
5. Entering data for student enrollments and supporting administration.
6. Assisting with AIMS, Brown-slipping (School permitted excused absence) and school events and maintaining daily student attendance.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Performed administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
2. Answered incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
3. Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
4. Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
5. Relay or route written or verbal messages.
6. Placed telephone calls or arrange conference calls as instructed.
7. Performed various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.

Experience

2-5 Years

Level

Junior

Education

Diploma