Relationship Officer Resume
Summary : To obtain position as a personal banker that provides continuous room for improvement, creativity, initiative, skills and utilizing knowledge combined with wealth of experience to contribute towards positive customer satisfaction.
Skills : Administration, Administration, Insurance.
Description :
- Prospected for new businesses via new client acquisition and referrals from different sales channels.
- Performed account management to enhance existing client relationship.
- Grow client portfolio size by deepening existing client relationships.
- Mobilization of deposit via effective account management.
- Analyzed and reviewed potential business to ensure maximum profitability.
- Build and expand existing client relationships through pro-active contact, account planning and effective pipeline management.
- Identified and prioritized activities to maximize revenue contribution from allocated client portfolio.
Experience
10+ Years
Level
Senior
Education
Certificate
Sr. Relationship Officer Resume
Summary : Promotes and provides excellent guest service experiences to both internal and external guests. Assists in overseeing the CCTV/CCVS system which provides appropriate surveillance security for casino/table games/cage/restaurant operations.
Skills : Computer: Microsoft Office Suite, Bloomberg, Factset and S+.
Description :
- Observed new account achievement by making contact with the customer at planned intervals.
- Followed long-term account strategies that increase profits and helped in cultivating the long-term relationships with proper decision makers.
- Ensured the customer agenda satisfaction.
- Determined extra account prospective through the other product brands, places, and sections.
- Officer management with the suggestions for developing volume, market shares and cost levels.
- Established and executed plans for tactical account that go beyond expectation in profits maintenance/increase, account profitability, and the customer satisfaction.
- Increased company revenue by month on month by selling various investment products.
Experience
10+ Years
Level
Senior
Education
B.S.C. In Foods
Jr. Relationship Officer Resume
Objective : Ensure all surveillance systems are working correctly and efficiently and that all areas throughout the casino have necessary video coverage.
Skills : Microsoft Office, Microsoft Excel.
Description :
- Assessed clients' financial situations to develop strategic financial planning solutions.
- Increased company revenue by month on month by selling various investment products.
- Trained and directed 4 new hires during department orientations.
- Managed and evaluated the activities of outside investment advisers.
- Led and educated investment team on customer relationship management techniques.
- Attended day to day operational issues and customer service within the bank-assurance department and cross sell other products to the existing customer base.
- Prepared and presented presentations for corporate customers.
Experience
2-5 Years
Level
Junior
Education
Economics
Relationship Officer III Resume
Summary : Seeking a Human Resource Management position where my professional experience and education will be utilized to develop and promote a positive work environment and to increase the growth and profitability of the company.
Skills : Bilingual Spanish, Banking, Customer Service, Retail, Sales, Sales, Microsoft Office, Microsoft Word.
Description :
- Provided a full range of banking service to individual and business customers, emphasizing personal financial customer service.
- Developed strategies to grow the client base and implement appropriate sales plans to target prospective customers.
- Archived personal production goals by expanding existing relationship and acquiring new relationships, utilizing effective calling techniques and leveraging bank products and service.
- Credited Origination of request to submit documentation preparation and disbursement of loans, credit lines and cards.
- Checked other recommendation as to debt consolidation loan or refinance a property to consolidate debts.
- Provided monthly reports of retail portfolios status such as evolution of deposits, account acquisition, loans disbursed and so on.
- Developed and maintained positive business and customer relationships.
Experience
10+ Years
Level
Senior
Education
Croupier
Customer Relationship Officer Resume
Summary : Business and Customer Care professional with over 10 years of experience in retail and operations in banking/financial industry. Highly responsive to high pace service and rapid change environment. Multitasking, dynamic marketer, focused on customer problem solving. Known as dynamic, initiative builder, hand-on leader and creative solution provider.
Skills : Proficient in Microsoft Office Business Plan Writing.
Description :
- Identified customer needs and effective at cross-selling and referring leads to the appropriate channels as Investments, Mortgage, Auto and Leasing, Insurance and Commercial Credit for follow-up.
- Involved in the bank's operations in all areas from teller to customer service to commercial relations.
- Prepared and organized business presentations on banking product, financial planning, IRA's, and commercial products.
- Supported solving operational issues with supervisor and managers.
- Complied with bank policies and procedures to ensure security of banks and customer's assets.
- Closed new personal accounts (Checking, Savings, IRA's, Personal Loan, Credit Cards), and Business accounts (Business checking, business savings, POS, Cash Management Service).
- Evaluated customer financial status and determine the eligibility of his credit and recommend for loan approvals.
Experience
10+ Years
Level
Senior
Education
Business Administration
Relationship Officer I Resume
Summary : To gain experience and to further career within your company. a hard worker and quick learner; organized and able to multi task with excellent customer service and communication skills in both English and Spanish. Customer service experience can be used to improve customer satisfaction.
Skills : Marketing, Management, Relationship Management, Business Development, Customer Service, Financial Analysis.
Description :
- Achieved or exceeds the established sales and service goals through building member relationships.
- Corresponded with or interviews loan applicants; prepare necessary documents for approval and process approved loan documents for disbursement/filing, ensuring they are in compliance with Credit Union policies and legal requirements.
- Assisted members with opening accounts and enhancing the member relationship by explaining the benefits of our products and services.
- Answered questions about all products and services and resolves member problems.
- Received and processed member financial transactions including deposits, withdrawals, payments, and merchandise.
- Performed and processes in a dual custody role; ATM processing, vault balancing, CDM servicing and other operational duties required Responsible for the opening and closing of the Branch Office during assigned times.
- Performed other job-related duties as assigned.
Experience
10+ Years
Level
Senior
Education
BS
Assistant Relationship Officer Resume
Summary : Committed to population health and environmental health concerns, knowledge of EPA regulations and OSHA compliance programs, understanding of safety practices, research enthusiast, passionate about learning and devoted to hard work.
Skills : Microsoft Office Skill, Business Development, Customer Relationship Management.
Description :
- Provided financial and credit services to customers including checking/ savings account, corporate loans/ personal loans, and credit cards based on analysis of client's needs.
- Completed client profiles with complete KYC and account opening documents.
- Reviewed client onboarding documentation to ensure that KYC, CIP, BSA/ AML requirements are met.
- Reviewed entity structures determine/ verify beneficial ownership, officer/ directors or other controlling persons, as well as bearer share status.
- Reviewed all tax documentation for accuracy and completeness, including identifying FATCA status.
- Updated account documents: Client ID's, tax forms, amendment on articles, removing/ adding signers, etc.
- Trained new employees.
Experience
10+ Years
Level
Senior
Education
Associates
Associate Relationship Officer Resume
Summary : To add value to your organization and to develop career progression by seeking to leverage experience in a customer-centric environment.
Skills : Excel, Quickbooks, Word.
Description :
- Offered superior customer service to clients by opening new accounts and assisting existent clients.
- Responsible for calling clients regarding investment maturities, deposits, and withdrawals.
- Assisted Foreign Exchange Trader with calls and trades.
- Promoted from Teller to Relationship Officer.
- Evaluated customers information such as crb report, check/evaluate customers collateral with visits in order to avoid the defaulters.
- Carried out field visits for applicants who satisfy the preliminary assessment for loan approvals.
- Identified good customers and conducted a preliminary assessment of loan applications for those who wanted loans.
Experience
7-10 Years
Level
Management
Education
Business Management
Assistant Relationship Officer I Resume
Objective : Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Excel within highly competitive environments by utilizing excellent interpersonal, analytical, and organizational skills. Exceptional listening skills and proficient in verbally communicating clear response to complex issues and concerns in an appropriate manner. Proficient in Microsoft Office Systems, Outlook, QuickBooks, Filling/Editing, Typing 55+ wpm.
Skills : Proficient with VBA, Crystal Ball, JMP and Excel.
Description :
- Provided membership services by providing prompt, accurate and courteous responses to members in an efficient manner.
- Responsible for opening new accounts including, Savings, Checking, Money Market, Trust Accounts and IRA Accounts.
- Processed new service request such as ATM/Debit Cards, Direct Deposit, etc.
- Accepted applications for credit and compiled information for processing of loans.
- Investigated and resolved a wide variety of customer claims and requests by gathering additional information and working with other support departments to fulfill the request.
- Oftened assumed the responsibility for the branch in the absence of the Branch Manager.
- Maintained all documents and logs, entered new loans in the system, prepared loan closing documents, and disbursed loans to members.
Experience
2-5 Years
Level
Executive
Education
Associates Of Arts
Relationship Officer Resume
Objective : To pursue a challenging, innovative and responsible career with the help of the skills acquired and contribute effectively to the development of the organization.
Skills : Flexible and Adaptable, Responsible, Team Player.
Description :
- Ensured that internal/ external audits have an outcome of a satisfactory rating.
- Able to effectively communicate with members and co-workers both in person and over the phone.
- Observed communications best practices and emulate them
- Approached potential customers and initiate dialogues about our clients
- Applied sales strategies to build quick relationships and close the sale
- Represented Fortune 500 clients, nonprofit organizations, local businesses, and more
- Fostered relationships with colleagues and management
Experience
2-5 Years
Level
Executive
Education
Certificate
