A Remedy Developer is a software developer who takes responsibility for maintaining the Remedy Software of the organization. To protect and recover the crucial data of the company, these developers execute a wide range of associated tasks that are listed on the Remedy Developer Resume as – installing and testing the remedy software, managing all user accounts efficiently; taking charge of access requests; ensuring the software is up-to-date with the latest technology; performing necessary upgrades and migration, and solving technical errors.
Employers typically prefer to hire those possessing the following skills and qualities – strong knowledge of program coding, developing experience; knowledge and proficiency in using all types of remedy tools; and the ability to stay aware of latest technological developments relating to remedy management and development. A computer science degree and specialization in the relevant field is the necessary qualification.
Objective : Passionate Remedy Developer with 2 years of hands-on experience in the design, development, and implementation of BMC Remedy solutions. Skilled in customizing ITSM applications and integrating systems to enhance operational efficiency. Proven ability to collaborate with cross-functional teams to gather requirements and deliver tailored solutions that drive business success.
Skills : Bmc Remedy Development, Ar System Administration, Remedy Workflow Design, Incident Management
Description :
Gathered and analyzed business requirements, leading to the successful technical design and development of Remedy solutions.
Created templates for configuration data, developing staging forms and workflows to optimize data management.
Executed the customization of Incident Management, Change Management, and Task Management modules per client requirements.
Developed staging forms for foundation data to enhance system usability.
Integrated various systems with IVR and postal databases using web services to streamline operations.
Facilitated the migration of data from CSS 5.6 to ITSM 7.x, ensuring data integrity and system compatibility.
Conducted unit testing and quality assurance to validate system functionality and performance.
Experience
0-2 Years
Level
Entry Level
Education
B.Sc. CS
Lead Remedy Developer Resume
Headline : Innovative Lead Remedy Developer with over 7 years of extensive experience in designing, developing, and implementing BMC Remedy solutions. Adept at optimizing ITSM applications and enhancing system integrations to meet complex business requirements. Committed to driving efficiency and effectiveness through collaborative teamwork and strategic problem-solving.
Skills : Advanced Microsoft Office Suite, Oracle Sql Development, Remedy Security Management, Business Process Mapping, Remedy User Training
Description :
Collaborated with stakeholders to gather system requirements and functional specifications for Remedy applications.
Conducted thorough business analysis to identify data dependencies and optimize application architecture.
Successfully deployed internal applications using Remedy 6.3, enhancing accessibility and user experience.
Configured and integrated Remedy Approval Server with internal systems to streamline approval workflows.
Enhanced user satisfaction by developing tailored solutions based on feedback from key business units.
Utilized advanced scripting in JavaScript and Ajax to enhance functionality in Remedy applications.
Participated in training sessions, educating users on new features and best practices in Remedy usage.
Experience
5-7 Years
Level
Senior
Education
B.Sc. CS
Remedy Developer Resume
Objective : Dynamic Remedy Developer with 2 years of experience in delivering effective BMC Remedy solutions. Proficient in customizing ITSM applications and enhancing system performance through strategic integrations. Adept at collaborating with stakeholders to gather requirements and implement solutions that optimize business processes.
Skills : Technical Documentation, Remedy Service Level Agreements, Remedy Client Support, Remedy System Documentation, Remedy Integration Testing, Remedy User Acceptance Testing
Description :
Participated in requirement gathering and technical design analysis for BMC Remedy projects.
Collaborated with BMC support on critical production issues, ensuring timely resolutions and optimal server performance.
Installed and configured Remedy Action Request System 7.6.04 sp2 and related ITSM applications.
Led migration efforts of applications from ARS 7.5X to ARS 7.6.04 sp2, ensuring data integrity and system functionality.
Integrated ITSM modules including Helpdesk and Change Management to streamline operations.
Configured ARS for auto-routing of incidents and changes, enhancing ticket management efficiency.
Developed and maintained Remedy Flashboards for real-time tracking of key performance indicators.
Experience
0-2 Years
Level
Entry Level
Education
B.Sc. CS
Senior Remedy Developer Resume
Summary : Accomplished Senior Remedy Developer with a decade of extensive experience in designing, developing, and maintaining BMC Remedy solutions. Expertise in optimizing ITSM applications and enhancing integrations to boost operational performance. Adept at leading cross-functional teams to deliver innovative solutions that align with business objectives and drive efficiency.
Skills : Analytical Problem Solving, Stakeholder Engagement, Technical Support, Effective Communication, Adaptability, Web Services Integration
Description :
Designed and implemented advanced workflows in BMC Remedy to meet evolving business needs.
Developed and maintained integrations between Remedy and other enterprise systems, ensuring data consistency.
Conducted performance tuning of Remedy applications, improving response times and user satisfaction.
Configured and customized ITSM applications to align with organizational processes and requirements.
Led the implementation of SLA configurations to enhance service delivery across multiple teams.
Collaborated with stakeholders to gather requirements and translate them into technical solutions.
Provided ongoing support and training for users, fostering a culture of continuous improvement.
Experience
7-10 Years
Level
Senior
Education
B.Sc. CS
Remedy Developer Resume
Objective : Accomplished Remedy Developer with 5 years of experience in designing, developing, and implementing BMC Remedy solutions. Proven expertise in customizing ITSM applications and integrating systems to enhance service delivery. Adept at collaborating with cross-functional teams to gather requirements and deliver tailored solutions that drive operational excellence.
Skills : Application Development, Documentation Skills, Client Interaction, Testing And Qa, Deployment Strategies, System Upgrades
Description :
Installed and configured ARS 7.0.1 and integrated Asset Management 7.5 with existing systems.
Collaborated with cross-functional teams to enhance foundation data elements and improve service delivery.
Designed and developed new Service Request Processes in the SRM 2.x environment, streamlining operations.
Maintained a technical relationship with BMC Remedy for enhancements, license management, and support.
Participated in business process meetings, providing technical and operational guidance.
Coordinated with process managers to align ITIL-driven processes with organizational needs.
Created comprehensive documentation, including functional and detailed design documents for internal projects.
Experience
2-5 Years
Level
Management
Education
B.Sc. Comp Sci
Junior Remedy Developer Resume
Objective : Enthusiastic Junior Remedy Developer with 2 years of experience in developing and customizing BMC Remedy applications. Proficient in implementing ITSM solutions and collaborating with teams to enhance system functionality. Eager to leverage technical skills to drive innovative solutions that improve service delivery and operational efficiency.
Skills : Service Request Management, Remedy Api Integration, Sql Query Development, Data Migration Strategies
Description :
Configured and upgraded BMC Remedy mid-tier systems to enhance overall performance.
Customized ITSM applications to meet user requirements, improving service delivery.
Integrated BMC Remedy ARS with external systems for seamless data tracking and reporting.
Designed web views for forms, optimizing user interaction with the application.
Implemented SLA tracking modules to ensure compliance with service agreements.
Conducted extensive system testing to maintain synchronization between development and production environments.
Developed SQL-based reports for analytics, aiding in decision-making processes.
Experience
0-2 Years
Level
Junior
Education
B.Sc. CS
Remedy Developer Resume
Objective : Motivated Remedy Developer with 2 years of dedicated experience in crafting and deploying BMC Remedy solutions. Expertise in customizing ITSM applications and enhancing system functionality to streamline operations. Strong collaborator skilled in gathering requirements and delivering impactful solutions that align with business objectives.
Managed data loading and transaction processing using Remedy Data Management and import tools, ensuring data integrity and accuracy.
Developed workflows to enhance Incident and Change logs through Incoming Email functionalities, improving user experience.
Generated insightful reports using AR System reporting, Crystal Reports, and Business Objects to support decision-making.
Played a key role in upgrading Remedy systems from ARS 6.0.1 to ARS 7.x, ensuring a smooth transition and system efficiency.
Created and customized Remedy Forms, Active Links, Filters, and Escalations to optimize workflow processes.
Redesigned and optimized escalation processes, significantly enhancing system performance and reducing processing time.
Contributed to the upgrade of Remedy systems from ARS 5.1.2 to ARS 6.3.0, ensuring compatibility and improved features.
Experience
0-2 Years
Level
Entry Level
Education
B.Sc. CS
Collaborative Remedy Developer Resume
Objective : Dedicated Collaborative Remedy Developer with 5 years of comprehensive experience in designing, developing, and implementing BMC Remedy solutions. Expert in customizing ITSM applications and enhancing system integrations to optimize operational workflows. Proven track record of collaborating with diverse teams to deliver innovative solutions aligned with business goals.
Skills : Project Management And Coordination, Remedy Notification Services, Remedy Email Integration, Remedy Mobile Development, Remedy Performance Monitoring, Remedy User Access Control
Description :
Executed migration of ITSM 7.x from Windows to Solaris, enhancing system performance and reliability.
Created and customized over 50 reports using Crystal Reports, improving operational insights.
Collaborated closely with project managers to provide weekly updates, ensuring timely delivery of project milestones.
Delivered daily operational support for BMC Remedy and assigned enterprise applications, enhancing user experience.
Streamlined the creation of templates, work orders, and incidents, improving service request processes.
Conducted ongoing problem analysis for BMC Remedy software, ensuring system integrity and performance.
Configured and administered key Service Request Management (SRM) and Digital Workplace (DWP) settings, fulfilling service requests efficiently.
Experience
2-5 Years
Level
Junior
Education
B.Sc. CS
Remedy Developer Resume
Objective : Results-oriented Remedy Developer with 2 years of experience in the development and customization of BMC Remedy applications. Proficient in enhancing ITSM functionalities and implementing integrations to improve service delivery. Committed to collaborating with teams to gather requirements and deliver innovative solutions that align with business objectives.
Developed and configured BMC Remedy solutions, focusing on requirement analysis and testing to ensure high-quality deliverables.
Develop and maintain Remedy applications to meet business requirements and enhance user experience.
Integrated Remedy with external systems using Perl scripts and web services, improving data exchange efficiency.
Conducted gap analysis to identify process improvements and documented requirements for remediation.
Incorporated ITIL best practices into solution development, enhancing overall service delivery.
Provided L3 support for Remedy applications, troubleshooting issues and implementing effective resolutions.
Collaborated with cross-functional teams to propose and implement value-added features for clients.
Experience
0-2 Years
Level
Entry Level
Education
B.Sc. CS
Remedy Developer Resume
Objective : Results-driven Remedy Developer with over 5 years of experience in designing, developing, and implementing ITSM solutions. Proficient in customizing Remedy applications, integrating third-party tools, and optimizing workflows to enhance service delivery. Strong analytical skills and a commitment to improving user experience through innovative solutions and best practices.
Skills : Ms Office Suite, Remedy System Backup, Remedy Environment Setup, Remedy Performance Metrics, Remedy Client Configuration
Description :
Installed and configured BMC Remedy v7.6.04 ITSM suite on LINUX, including modules for Change and Incident Management.
Enhanced and customized applications for the employee IT HelpDesk system, resulting in improved user experience.
Collaborated with cross-functional teams to gather requirements for system improvements.
Developed and implemented solutions to optimize operational efficiency.
Participated in system upgrades and migrations, ensuring continuity of service.
Provided training and support to end-users post-implementation.
Maintained documentation for system configurations and enhancements.
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