An REO Specialist is a real estate expert who works with properties that are owned by the lenders during the unsuccessful sale of a foreclosure auction. Common roles and responsibilities seen on an REO Specialist Resume are – researching individuals for loan applications, maintaining activities, managing vendor performances, preparing documents, adhering to industry regulations, evaluating all REO files within the required timeframe, preparing all documents for all requests for all investors and agencies; administering REP proceedings for all cases, performing research on individuals for all loan applications and payments, administering all vendor performance and evaluating all proceedings as per the timeframe, and preparing a detailed report for all sales data and losses.
Sample collections of resumes highlight skills such as – strong communication skills, networking skills, and negotiation abilities. Strong knowledge of real estate procedures and regulations and relevant expertise is mandatory. Most of these specialists hold a college degree in a relevant domain.
Objective : Experienced, ambitious, and results-oriented REO Specialist professional who is a fast learner and eager to take on new tasks and objectives. A licensed Real Estate agent well versed in REO, Short Sales, and Asset Disposition. Repeatedly excelled and thrived in fast-paced, objective-driven environments.
Skills : Communication Skills, Customer Service, Multitasking.
Description :
Excelled in Collections, Loss Mitigation, and REO departments.
Managed assignments and training of broker network in West Virginia.
Located Real Estate agents to market foreclosed properties.
Ordered BPO, interior appraisals, and appraisal reviews.
Responsible for ordering bids for possible repairs.
Built initial pricing strategy.
Built relationships and managing realtors that are marketing foreclosed properties.
Experience
2-5 Years
Level
Executive
Education
Bachelor of Science
REO Specialist Resume
Headline : Listed below please find my resume for your review and consideration for a position within your company. very interested in any position that matches my capabilities to prosper. As shown in my training and work experience, have an extensive background in having multiple responsibilities. I am very interested in any open positions available which consider further training and further advancement.
Skills : Microsoft Office, Customer Service, Communication Skills.
Description :
Required to place, update, and invoice orders.
Worked the follow-up orders on multiple clients' reports.
Handled the first status request from the client.
Answered contractors' questions, relayed information to client and contractors via e-mail.
Processed seasonal orders when requested, tracked initial service orders clients' placed.
Completed follow-ups, and vendor requests for the contractors, Reassigned and canceled orders as needed.
Filed incident reports.
Experience
5-7 Years
Level
Executive
Education
GED
REO Specialist Resume
Objective : To secure a long term position with a well-established company that encourages organization, training and teamwork. With a diverse comprehensive background in Real Estate Sales, Mortgage Loan Origination, Loan Servicing, Insurance and Accounting, I would bring enthusiasm along with hands-on experience in customer service.
Tracked day-to-day tasks from assignment to closing.
Provided assistance to private clients on the list price, contract acceptance, and the closing process.
Monitored renovation repairs to ensure turn-times are met or exceeded per company policy.
Updated software system with the latest communication.
Sourced and facilitated quality control inspections per company policy.
Provided outstanding customer service to clients and outside vendors by practicing self-direction, tact, and diplomacy in a clear, courteous, and professional manner.
Coordinated all required actions, inside and outside of the department, in order to meet previously set goals.
Experience
2-5 Years
Level
Executive
Education
A.S. In General Education
REO Specialist Resume
Objective : Exemplary manager and teacher with exceptional interpersonal skills that combine creativity, humor, and intuition to create a positive and efficient atmosphere for clients and co-workers. Resourceful and energetic self-starter who takes initiative to complete projects and prioritizes effectively to accomplish multiple tasks within tight deadlines.
Skills : Microsoft Office, Sharepoint, Kronos, Lawson.
Description :
Responsible for managing properties that had completed the foreclosure process and were considered real estate owned (REO) properties.
Managed the resale of such properties and was responsible for all external relationships in regards to inspections, occupancy checks, cash for keys, property preservation and maintenance, renovations, evictions when needed and worked with various asset managers to oversee that bank-owned property were maintained from acquisition to disposition.
Prepared draft valuation reports and included one-year statistical data that supported values.
Hired construction crews, acquired and reviewed bids, monitored rehab projects, and reconciled invoices.
Assisted and directed vendors to ensure that the required procedures and program guidelines were followed.
Tracked essential department and team objectives on a daily basis.
Trained new Specialists as needed.
Experience
2-5 Years
Level
Executive
Education
GED
REO Specialist Resume
Summary : An REO Specialist professional with over 12 years of successful experience in the mortgage banking industry, seeking to secure a rewarding and challenging position with growth potential while achieving the established goals of the organization.
Skills : Courteous demeanor, Seasoned in conflict resolution, Energetic work attitude, Large cash/check deposits expert, Invoice processing.
Description :
Prepared incoming files for Real Estate Owned closers and specialists.
Served as a liaison between the client's realtors & brokers and our vendors.
Assisted other operational units & customers to ensure service is timely & accurate.
Processed incoming requests from the client's website and vendors to ensure all conveyance / REO work is completed according to the Stand Operating Procedures.
Released orders into the field, invoicing, negotiate & approve work from estimates.
Followed-up on outstanding results & other miscellaneous items affecting pending conveyance and REO sales.
Offered team members a superior level of training and on-going education to achieve greatness and fulfill the client's needs.
Experience
10+ Years
Level
Senior
Education
GED
REO Specialist Resume
Headline : To provide proven expertise with superior customer service, staff development, leadership, and proficiencies, to organizations needing an experienced, motivated professional to manage and build a profitable establishment.
Skills : Basic Accounting, Excel, Receptionist, Administrative Assistant, Internet Research, Sampro, Service Channel, Event Planning, Customer Service, Basic Legal Assisting.
Description :
Updated and processed orders, view photos of work completed.
Paid contractors once everything is verified.
Updated clients as to work completed and then invoice them.
Learned new clients on level 3 orders.
Worked collaboratively with others on the Customer Service team as well as internal departments to provide resolution to Customers and escalate when necessary.
Maintained familiarity with client parameters.
Worked with legal counsel to clear title corrections for clouds on deeds.
Experience
5-7 Years
Level
Executive
Education
BS
REO Specialist Resume
Summary : More than 8 years' successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. A team player acknowledged as a Total Quality Customer Service Professional. Proficient in Microsoft Windows Operating System, type 45 wpm with complete accuracy.
Skills : Microsoft Office, MLS Database, Equator, RES.net, HomePath.
Description :
Operated as Reo Rental, responsible for implementing Fannie Mae rental policies and procedures to brokers seeking to assist homebuyers in the efforts of saving their homes.
Assisted in the Cash for Keys program, made contact with the dwellers of Fannie Mae properties to encourage them to relinquish the property for a certain dollar amount.
Responsible for following all Reverse Mortgage Guidelines.
Responsible for following all HUD/ Fannie Mae Guidelines.
Objective : Monitoring renovation repairs to ensure turn-times are met or exceeded per company policy, Updating software system with the latest communication.
Received raw work order updates and photos from contractors and formatted them for presentation to Clients and other internal departments.
Quality checked the work of contractors to ensure it was completed within Client parameters and to their satisfaction.
Corresponded with contractors regarding inaccurate, vague, or incomplete work orders and, if necessary, sent them back to the property to complete the required work.
Invoiced Clients for work completed and approved pay for contractors within guidelines.
Prioritized daily tasks and communications, resulting in consistently exceeding daily and weekly goals.
Worked largely unsupervised.
Responsible for reviewing all related REO liens documents and deeds on the title for the Seller's to ensure they are compliant and execute them.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
REO Specialist Resume
Headline : Responsible for providing outstanding customer service to clients and outside vendors by practicing self-direction, tact, and diplomacy in a clear, courteous, and professional manner.
Skills : Used Oral Communications, REO, Customer Service.
Description :
Opened new title orders and contract processing for real estate owned cash and finance transactions.
Ordered and reviewed title commitments.
Ordered and reviewed deeds.
Balanced registers and checking the accuracy of title insurance charges before approving for funding.
Monitored customer service expectations for internal clients Maintaining a working knowledge of all current title laws, procedures and compliance and compliance as related to closing documents Comprehensively explain all documents and liens, closing statements, settlement statements, research and analysis title related documents.
Handled all cash processing for the department.
Kept a reconciliation log of all incoming and outgoing checks for the entire department.
Experience
5-7 Years
Level
Executive
Education
Medical Secretary
REO Specialist Resume
Headline : REO Specialist with 6 years of experience in Coordinating all required actions, inside and outside of the department, in order to meet previously set goals, Tracking essential department and team objectives on a daily basis.
Received several e-mails of appreciation from satisfied clients.
Responded to and effectively resolve daily emails and telephone calls from Customers Convey the right message the first time while projecting an enthusiastic attitude.
Timely completed updates and invoices for conventional loans according to investor/insurer guidelines.
Worked independently and drive for results to meet and exceed standard goals.
Informed clients of the status of foreclosed properties.
Coordinated review of documents at initial onboarding of loans.
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