The basic responsibility of a Residential Manager is to maintain and oversee the assigned apartments, buildings and condominiums. A well-drafted Residential Manager Resume includes the following roles and responsibilities – showing the facility to potential tenants, leasing empty apartments, solving maintenance issues, managing all resident files, coordinating with staff and inspecting leasing team activities, administering all resident activities, monitoring security cameras, enforcing safety and complex security, responding to emergencies, and undertaking administrative tasks as required.
Successful resumes make mention of the following – basic accounting knowledge, property management skills, previous residence life experience, professional judgment skills, knowledge of governing rules and regulations, and strong relationship with facility maintenance staffs. Employers normally sideline those having a degree in real estate, business or finance. However, sufficient work training and experience acts in lieu of formal education.
Summary : Obtain a rewarding position within a reputable company providing excellent administrative expertise, entry-level HR skills and top-notch customer service.
Skills : Certified As A Fingerprint Technician Certified As A Uniform Crime Reporter- FBI Crime Reporting.
Description :
Managed two different homes for women who were in recovery from alcohol and drug abuse.
Set up initial payment and living arrangements for each resident.
Developed and implemented plans and assessment strategies as a guide to the running of each home, keeping sustainable living 99% of the time.
Monitored resident behavior by writing/typing in-depth summaries on each woman.
Submitted summaries to upper management for weekly off-site meetings and was active for each meeting.
Coordinated weekly and as-needed in home meetings with residents.
Provided brief and limited counseling to each resident whenever needed.
Experience
10+ Years
Level
Senior
Education
A.S. In Marketing And Sales
Assistant Residential Manager Resume
Objective : As An Residential Manager, responsible for a variety of duties, including supervising the activities of the Residential Life staff and student residents, ensuring that all residents are safe, healthy, and compliant with policies and procedures.
Provide management oversight to 711 rental apartment homes.
Supervise a staff of ten and collect rent and maintained accounting records.
Ensure team delivers superior customer service.
Effectively and professionally resolve conflict.
Initiate lease renewal letters within 90 days of lease expiration date.
Timely follow up on all resident and lease issues.
Manage resident event planning activities.
Coach and motivate sales team to meet or exceed occupancy targets by driving an aggressive sales effort.
Experience
2-5 Years
Level
Junior
Education
Associate Of Arts
Residential Manager II Resume
Headline : Seeking to obtain a Property Manager position that is challenging and offers growth based on dedication and proven ability, and where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth.
Skills : Management Experience, Customer Service, Human Resources, Inventory Management.
Description :
Responsible for the residential and respite programs in the region.
Develop and implement long term goals and objective to achieve the success of the program.
Evaluate and identified areas of improvement.
Maintain an annual budget, medical records and operating plan to support the programs.
Transformed operation that was posting annual losses to achieve $280K+ in profits within one year.
Met or exceeded all department goals and established a positive relationship with the Area Authority, partner with other clinical professional to establish new adventures in opening new location within the region.
Introduced training programs that enhanced employee performance and helped build a motivated workforce.
Experience
5-7 Years
Level
Executive
Education
Education And Training Skills
Residential Manager III Resume
Summary : Over 15 years of successful experience in entrepreneurial leadership, strategic planning, and organizational growth. Proven ability to develop a vision, achieve consensus, and deliver results in a wide variety of non-profit, corporate, volunteer, and academic settings.
Provided leadership and direction to a management team of 8 and 60 line staff members.
Strategic organization for over 60 housing sites across the city.
Oversight of a multi-program budget totaling over $5 million.
Created a new on-call process that saved $25,000 annually and increased employee satisfaction.
Implemented systems that created efficiencies for food costs, overtime, and other various costs.
Experience
7-10 Years
Level
Management
Education
Administrative Studies
Residential Manager I Resume
Objective : Graduate student in the mental health field. Eight plus years of experience working in the Human Service field. Excellent work ethic, highly motivated, and open to new challenges.
Skills : Great Customer Service skills.
Description :
Oversee the daily operations of a community based residence within regulatory requirements of the OPWDD state, agency, program standards and procedures.
Heavy calendar management with medical appointments, social/ recreational activities and annual/semi-annual service plans.
Maintains transportation scheduling and travel arrangements.
Process all confidential correspondence and significant documents within the allotted timeframe with a high level of discretion.
Maintains the residential household maintenance needs, inventory, monitors budgets, medical expenses, clothing allowances and forecast for the next fiscal year expenses.
Bank reconciliation of multiple checking, savings and supplemental needs trust funds.
Oversees individuals periodic allowance and expenses, maintain personal financial ledgers, petty cash, process expense reports.
Supervise and train new employees, participates in the hiring and termination process, develops and maintains monthly staff schedules, staff meetings, monitor time worked and enforces OT policy, bi-weekly payroll utilizing the Kronos time keeping system.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts
Sr. Residential Manager Resume
Summary : To obtain a position within an organization, putting to use excellent customer service skills, attention to detail, a desire to learn and advance, all while participating in a collaborative environment with a team committed to quality and innovation for the continued advancement of the business.
Skills : Experience In MS Outlook And MS Office Computer Programs CPR/AED/SFA-Adult Certification.
Description :
Supervise a 24 hour facility and staff; hiring, scheduling, training, growth and development.
Overall day to day operations of facility assisting adults with developmental disabilities, safety and welfare of staff and consumers.
Provide oversight of budget and finances for facility and consumers.
Ensure expenditures are within group home budget and prepare forecast for upcoming fiscal year budget.
Manage payroll for employees within the home.
Review staff documentation, ensure compliance with DMH guidelines, complete required reports such as client attendance, accessibility reports, In Kind Volunteer and Donation forms, and consumer input on a monthly basis.
Collaborate with Program Coordinator in development of monthly reports on progress toward goals and annual Person Centered Plans.
Coordinate with resources within the community, funding sources, benefit eligibility and case management services.
Experience
10+ Years
Level
Senior
Education
Associates In Office
Jr. Residential Manager Resume
Summary : Seeking a position that provides assistance to individuals with disabilities in a community-based or in-home setting.
Skills : Computer Skills, Typing, Answer Phones signal light,.
Description :
Supervised the provision of assistance to clients to promote their physical, social, and psychological well-being including:.
Scheduling and assisting clients to medical appointments.
Responsible for household shopping and ensured that all dietary needs were taken into account according to each client's plan.
Participated in meetings both annually and as needed regarding clients' plans / needs.
Worked collaboratively with team members, including, but not limited to: external case managers, guardians, behavior analysts, psychologists, therapists and natural supports (family and friends) to ensure overall health, safety and welfare of the clients supported.
Monitored and ensured that staff followed agency procedures to promote optimal health care and behavior supports, as well as optimal safety practices.
Ensured that staff completed all required documentation in a timely manner.
Supervised staff interactions with clients and supporting staff to promote the rights of the clients to achieve enhanced quality of life.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Associate Residential Manager Resume
Summary : Human Resource In response to your recent advertisement, please accept this letter an application for the position currently available within your company.
Skills : Financial industy skills, trong communication and interpersonal skills, Customer Relations Management, Supervising.
Description :
Advance to an increasingly responsible position, culminating in management role with oversight over entire residential and respite programs.
Provide direct supervision of 62 employees including salary and contract case managers.
Managed and monitors all staff training an H.R.
Developed and implemented policies and procedures throughout the company.
Insure accurate documentation on fiscal, medical and personal records.
Transformed operation that was posting annual losses to achieve $280K+ in profits within one year.
Met or exceeded all department goals and established a positive relationship with the Area Authority, partner with other clinical professional to establish new adventures in opening new location within the region.
Experience
7-10 Years
Level
Management
Education
Education
Residential Manager/Supervisor Resume
Summary : Well-rounded professional experienced in applying principles of psychology to personnel handling, administration and management problems. Extensive knowledge of human and industry behavior and performance, mental processes and assessment methods.
Skills : Microsoft Office Suite.
Description :
Kept up-to-date, thorough and accurate case files.
Collaborated with team members to identify and accomplish agency objectives.
Evaluated team member performance and offered constructive feedback.
Entered client data in a centralized database and maintained up-to-date case records for all clients.
Conducted quarterly and annual reviews of direct reports.
Assessed residents' psychosocial needs in a long-term care atmosphere.
Monitored program budgets and costs to verify expenses were within budget parameters.
Identified maintenance and safety issues at program facilities and coordinated repairs.
Experience
7-10 Years
Level
Consultant
Education
Health Information Management
Residential Manager/Executive Resume
Objective : Residential Manager with 5+ years experience in overseeing various different programs and facilities. Specializing in staff development, quality customer service, and the ability to accomplish multiple tasks with integrity in a timely fashion. Professional, self motivated, organized, with proven analytical skills. Adept at creating unique solutions to complex and challenging situations.
Skills : Medical Terminology, Computer Hardware, microsoft office, Labview, Appointment Scheduling, clinical.
Description :
Coordinated all aspects of life in the group home.
Ensured that the residents complete daily personal care routines.
Reviewed medical needs of residents; schedule appointments with medical providers.
Directed and supervised all activities of residential staff.
Instructed, assigned, reviewed and planned work for employees.
Reviewed, processed, filed and submitted a variety of documents and reports such as: personnel information and evaluations, visitation/contact sheets, goals, progress reports.
Enforced state and federal regulations as well as the organizations policy and procedure within the group home.
Experience
0-2 Years
Level
Entry Level
Education
BA In Criminal Justice
Residential Manager Lead Resume
Summary : Over 15 years of successful experience in entrepreneurial leadership, strategic planning, and organizational growth. Proven ability to develop a vision, achieve consensus, and deliver results in a wide variety of non-profit, corporate, volunteer, and academic settings. Strong leadership, interpersonal, and communication skills working with employees, executives and community partners.
Skills : Microscoft Word, Ms Excel.
Description :
Supported in all areas of administrative work and consumer services.
Ability to obtain goals and motivate others.
Total care and responsibility for people with mental challenges.
Ability to organize and prioritize key issues, integrity, leadership, management skill and team building skill.
Provided quality consumer service, setting the right expectations for the residents.
Assisted all clients with day to day function including food choices and creating the daily schedule of activities including special events for residents.
Performed general administrative duties which included but not limited to training, recertification to all staff.
Experience
10+ Years
Level
Senior
Education
Health Education
Residential Manager Resume
Summary : To obtain the position of local truck driver and contribute to the efficient operation of the organization through hard work, dedication, and a personal commitment to succeed.
Skills : SCM certified, Animal handling, Microsoft office, Training & Development.
Description :
Facilitate the efficient operation of the Phoenix House through monitoring resident activity to ensure compliance with house rules.
Maintain an alcohol and drug free environment through council and the administering of urinalysis.
Supervised menu planning, and preparation of food.
Facilitate and supervise community outreach activities such as volunteer work performed by the residents.
Sought resolution of conflicts that may have occurred between residents and or staff.
Collected rent due from residents on a weekly or bi-weekly basis according to their pay schedule.
Served as transport driver for program related functions.
Experience
7-10 Years
Level
Management
Education
Public Administration
Residential Services Manager Resume
Headline : Residential Services Manager is responsible for Identifying new property needs (e.g., new bathrooms) that require additional staff or space, Ensuring that the property is safe and secure for all tenants.
Skills : Planning Skills, HR, Team Work.
Description :
Coordinated the work schedules of the Direct Support Professionals, House Managers, and Office Staff.
Developed procedures to ensure the quality of individuals is monitored.
Responsible for the maintenance of required state and agency documentation in secure locations.
Created association budget.
Recruited and mentored members of the committee in compliance to the State of Tennessee Human Rights Policy and Procedures.
Developed and implemented internal systems to monitor confidential Human Rights information.
Nurtured relationships with families of the individuals we support in order to have a better understanding of the dynamics needed to positively enhance each person's life.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Residential Services Manager Resume
Summary : A dedicated, highly motivated individual who is driven to give superior customer service. I am passionate about each day bringing me a new challenge with guest contact. I enjoy finding the solution to what may seem like a problem. Seeking a hospitality position that will benefit from my knowledge, training and experience.
Managed Medicaid Waiver state group home for adults with an intellectual disability.
Supervised 11 staff members.
Provided case management services.
Supervised semi-independent living program.
Made home visits and linked clients to other resources.
Involved in the writing and team implementation of care plans.
Facilitated services to other resources such as vocational programs.
Experience
10+ Years
Level
Senior
Education
M.Ed.
Residential Services Manager Resume
Summary : Residential Services Manager professional offering over 30 years of supervisory and management experience. Excellent communication and writing skills. Excellent computer skills with knowledge in Microsoft office and excel spreadsheets. Community oriented and member of several social organizations. Very knowledgeable in reading and deciphering standards set by the Department of Juvenile Justice and American Correctional Association and implementing policies to cover those standards.
Skills : MS Office, Supervising Skills, Administrative Skills.
Description :
Administratively responsible for the afternoon staff in Meadowside Building, which housed 138 individuals with special needs.
Supervised unit staff (5 supervisors, 2 recreation specialists, 2 case managers, 1 speech therapist, 2 psychologists, 9 program specialists and direct care).
Responsible for directing, planning and coordinating all phases of rehabilitative services.
Evaluated, trained and supported all staff.
Maintain all policies and procedures per licensing guidelines.
Completed necessary administrative paperwork and documentation for the residence.
Increased supervision with the staff to provide more coaching, training and mentoring on weekly basis.
Experience
10+ Years
Level
Senior
Education
Master Of Science
Residential Services Manager Resume
Headline : Skilled transportation Residential Services Manager professional with a progressive career in CMV operation, driver management, evaluation, training, recruiting, and continuous improvement. Consistently high performance standard as a CMV operator (over 17 years) Skilled corporate presenter and instructor Well-developed ability to interact with blue-collar employees and white-collar executives alike Able to assimilate new tasks quickly and efficiently, and perform at a high level in short time.
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