Retail Department Manager Resume Samples

Description :

1. Managed retail store and supervised employees.
2. Planned and prepared work schedules, assigning employees to specific tasks.
3. Formulated pricing policies on merchandise according to requirements for the profitability of store operations.
4. Coordinated sales promotion activities.
5. Prepared and directed workers preparing merchandise displays and advertising copy.
6. Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions.
7. Ordered merchandise and prepared requisitions to replenish merchandise on hand.
8. Supervised employees, scheduled work hours, resolved conflicts, determined salaries.
9. Ensured compliance of employees with established security, sales, and record-keeping procedures and practices.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Responsible for all orders, special orders, and special buy programs.
2. Promoted new products, maintain and service existing products. Computer data entry processing.
3. Extensived public relations.
4. Supervised department employees.
5. Analyzed daily sales records and reordering.
6. Posted strong sales records and achieved a great reputation for customer satisfaction.
7. Consistently added new and unique products to excite consumer interests and sales.
8. Used Strong verbal and written communication with the general public.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Provided customer service.
2. Maintained a department with multiple employees.
3. Responsible for shipping, receiving, inventory, employee payroll, accounts receivable.
4. Maintained accurate and up to date sales records, plan-o-gramming.
5. Communicated with customers, suppliers, corporate officials, and employees.
6. Worked in a fast-paced environment without compromising accuracy or customer service.
7. Well organized and detail-oriented Capable of working in a fast-paced environment without compromising accuracy.
8. Flexibled and able to work independently and without direct supervision.
9. Possessed excellent communication skills, written and verbal.

Experience

2-5 Years

Level

Junior

Education

MA In Education

Description :

1. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
3. Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
4. Inventoried stock and reordered when inventory drops to a specified level.
5. Instructed staff on how to handle difficult and complicated sales.
6. Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
7. Assigned employees to specific duties.
8. Enforced safety, health, and security rules.
9. Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Experience

5-7 Years

Level

Junior

Education

High School Diploma

Description :

1. Directed operation of four departments.
2. Managed retail sales, installations, special orders, deliveries, and phone sales.
3. Supervised staff comprised of over 40 associates.
4. Managed an annual income of over $25 million.
5. Selected by senior management to present a new computer system to the district.
6. Completed training of over 250 employees and management.
7. Cross-trained and cultivated associated, encouraging their growth and development.
8. Controlled computer system, paperwork errors and ensured proper procedures were followed.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Helped customers select products that best fit their personal needs.
2. Answered customers' questions and addressed problems and complaints in person and via phone.
3. Educated customers on product and service offerings.
4. Completed floor replenishment to guarantee size availability and promote customer satisfaction.
5. Processed shipments and maintained organized stock shelves.
6. Unloaded trucks, stocked shelves, and carried merchandise out on the floor for customers.
7. Marked clearance products with updated price tags.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Supervised a sales force of 25 sales associates.
2. Maintained knowledge of current sales, promotions, and policies regarding payment, exchanges, and security practices.
3. Reviewed operational records and reports to project sales and determine profitability.
4. Planned and directed associate training and performance evaluations.
5. Coached and supervised associates engaged in sales, inventory-taking, and reconciling cash receipts.
6. Conducted staff meetings with sales associates to introduce new merchandise.
7. Established working schedules to meet the operating needs of the department.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Maintained the service desk and reception area in a neat and organized fashion.
2. Facilitated working relationships with co-workers and management.
3. Managed 5 departments and 10 employees at 1 time.
4. In charged of posting signs throughout the departments for upcoming sales.
5. Took care of payroll.
6. Had experience in daily register functions to include balancing and daily deposits.
7. Provided incentive to increase productivity by offering employees awards for best customer service and credit recognition.
8. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Experience

2-5 Years

Level

Junior

Education

G.E.D

Description :

1. Guaranteed quality customer service by listening to customer complaints, examining returned merchandise, and resolving problems to restore and promote good public relations.
2. Implemented business strategies to increase sales, productivity, and increase market saturation of proprietary charge cards.
3. Ordered merchandise, supplies, and equipment; recorded delivery of merchandise; and reported discrepancies to control cost and maintain correct inventory level.
4. Ensured proper product placement with merchandising floor plans.
5. Supervised and coordinated activities of employees, interviewed job applicants, and evaluated performance to recommend personnel actions such as hiring, retention, promotion, transfer, or dismissal of workers.
6. Assigned duties to employees and scheduled break periods, work hours, and vacations.
7. Mentored employees by; conducting training and seminars to motivate and build skills of team members; assessing employee productivity levels and help them to achieve goals; and assisting team members in completing difficult sales.

Experience

5-7 Years

Level

Executive

Education

G.E.D

Description :

1. Managed the team and drive the financial and operational outcomes of the department.
2. Recruited, trained, developed, and coached employees and other store personnel.
3. Completed daily tasks while maintaining client satisfaction and loyalty.
4. Managed the repair, installation, and service of computer and consumer electronics products.
5. Communicated strategy goals to the team in a clear, accurate, and timely manner.
6. Regularly developed business plans to set goals for sales and service numbers.
7. Maintained a clean, welcoming, and organized environment.

Experience

5-7 Years

Level

Executive

Education

Diploma