The Returns Processor works normally in a warehouse setting and undertakes the crucial job of sorting out products that are to be returned to the supplier or manufacturer. While the duties vary based on the type of product and industry, the following are certain core tasks seen on the Returns Processor Resume – assisting customers in picking the right product, ensuring the shelves are rotated and stocked with fresh items; removing defective and faulty products, checking the merchandize return quantity; and ensuring the returns are processed and entered in the database correctly.
To work at this capacity, the following skills are required – strong communication skills; solid and reliable mathematical skills; decision-making skills, the ability to work well under strict deadlines, competent with computers and the flexibility to work in shifts. Formal education beyond a high school diploma is not expected.
Summary : Dedicated Returns Processor with a decade of experience in efficiently managing product returns and enhancing customer satisfaction. Proven expertise in quality assessment, inventory management, and process optimization. Adept at utilizing technology to streamline operations, ensuring accurate record-keeping and timely resolutions. Committed to fostering a collaborative work environment and continuously improving service delivery.
Skills : Inventory Management, Process Optimization, Team Leadership, Customer Service
Description :
Inspected returned items for quality and determined appropriate storage locations.
Accurately entered return orders into the inventory management system and printed shipping labels.
Collaborated with customer service to resolve discrepancies in return credits.
Managed open return lines effectively to ensure timely processing.
Demonstrated strong work ethics and built positive relationships with team members.
Adapted to various roles within the department to maintain workflow efficiency.
Received and processed product returns from customers with attention to detail.
Experience
7-10 Years
Level
Management
Education
A.S. in Bus. Admin.
Sr. Returns Processor Resume
Objective : Accomplished Returns Processor with 5 years of hands-on experience in managing product returns and optimizing inventory workflows. Skilled in leveraging technology to enhance operational efficiency and ensure precise record-keeping. Known for fostering positive customer interactions and collaborating effectively within team environments to drive continuous improvement.
Skills : Returns Management Protocols, Compliance and Quality Assurance, Time Management, Communication Skills, Organizational Skills
Description :
Conducted thorough inspections of returned products to ensure compliance with quality standards.
Maintained organized records of returns, ensuring timely processing and accurate inventory updates.
Executed efficient merchandise processing through conveyor systems, ensuring proper tracking of items.
Managed the packaging of returned items, adhering to safety and operational guidelines.
Utilized equipment to safely stage and transport products within the warehouse environment.
Experience
2-5 Years
Level
Junior
Education
AAS in Business Management
Jr. Returns Processor Resume
Summary : Results-oriented Returns Processor with 10 years of extensive experience in efficiently managing product returns and optimizing operational workflows. Expertise in quality control, inventory assessment, and process enhancement, driving customer satisfaction. Proficient in leveraging technology for accurate record management and timely resolutions, while fostering a positive team environment.
Skills : Inventory Management, Quality Control Analysis, Shipping Knowledge, Warehouse Operations, Order Fulfillment
Description :
Evaluated and repaired returned goods, ensuring accurate documentation and records management.
Facilitated timely returns to customers, enhancing satisfaction and retention.
Managed inventory replacements efficiently, maintaining precise records of all transactions.
Gained experience in assembly and calibration of electronic thermostats, ensuring quality standards.
Trained in quality control processes, contributing to overall product integrity.
Provided backup support in quality assurance, leading teams to achieve production targets.
Demonstrated ability to interpret and understand orders accurately for effective processing.
Experience
7-10 Years
Level
Management
Education
A.A.S.
Returns Processor III Resume
Summary : Seasoned Returns Processor with a strong track record of over 10 years in processing returns and enhancing operational efficiency. Expert in inventory reconciliation, quality checks, and data entry automation. Skilled in using technology to improve workflow accuracy and customer satisfaction. Passionate about optimizing processes and fostering a cohesive team environment.
Received and processed returned items, ensuring they met quality standards for restocking.
Credited customer accounts accurately based on pack slip information.
Utilized advanced computer skills to manage inventory and streamline operations.
Achieved daily quotas in a fast-paced assembly line environment.
Processed returns using QuickBooks, ensuring accuracy in order fulfillment.
Communicated professionally with customers to resolve inquiries and maintain satisfaction.
Ensured correct payment and shipping methods were applied using various software tools.
Experience
10+ Years
Level
Senior
Education
AAS in BA
Returns Processor II Resume
Summary : With a robust 10-year background in returns processing, I excel in managing product returns and optimizing inventory workflows. My expertise lies in enhancing operational efficiency through quality control and data accuracy. I leverage advanced technologies to streamline processes and ensure high levels of customer satisfaction, while fostering a collaborative team atmosphere.
Oversaw operations during outbound shifts, ensuring timely processing of returns.
Maintained stringent quality control standards to uphold product integrity.
Prepared merchandise for shipping while ensuring accurate documentation.
Utilized advanced computer order processing systems to track returns.
Facilitated effective communication with customers and team members.
Trained associates on safety protocols and receiving procedures.
Reviewed reclamation reports for accuracy and compliance.
Experience
7-10 Years
Level
Management
Education
A.S. in Bus. Mgmt.
Returns Processor I Resume
Headline : Accomplished Returns Processor with 7 years of experience in effectively handling product returns and streamlining inventory processes. Expertise in utilizing advanced software for accurate record management and quality assurance. Recognized for enhancing customer satisfaction through efficient service and collaboration with cross-functional teams.
Skills : Safety Awareness, Process Improvement, Inventory Auditing, Returns Authorization
Description :
Efficiently processed merchandise returns at Duluth Trading Company, ensuring accurate documentation for reorder or exchange.
Utilized multiple software programs, including MS Office, to maintain accurate records and streamline operations.
Handled sensitive financial information with discretion and accuracy.
Demonstrated ability to manage returns at an above-average pace while maintaining quality standards.
Provided assistance to colleagues in processing complex returns, enhancing team collaboration.
Performed data entry and market-specific software usage, adapting quickly to new systems.
Maintained safety and cleanliness in the work environment according to company protocols.
Experience
5-7 Years
Level
Executive
Education
AAS
Returns Processor/Coordinator Resume
Headline : Seasoned Returns Processor with 7 years of experience in efficiently managing product returns and optimizing inventory workflows. Proficient in quality control, data entry, and using technology to streamline return processes. Committed to enhancing customer satisfaction through effective communication and collaboration. Eager to contribute to operational excellence and continuous improvement initiatives.
Executed the return process by inspecting merchandise and verifying return paperwork for compliance with company policies.
Assessed return merchandise quality to categorize products accurately for restocking or disposal.
Followed security protocols during the receiving of returned items, ensuring safety and integrity of inventory.
Allocated returned items to appropriate storage locations based on product value and condition.
Identified and reported distribution discrepancies to management for resolution.
Maintained a clean and organized workspace to promote safety and efficiency.
Collaborated with team members to enhance return processing workflows and improve service delivery.
Experience
5-7 Years
Level
Executive
Education
A.S.
Returns Processor/Supervisor Resume
Summary : Accomplished Returns Processor with 10 years of extensive experience in managing product returns and enhancing operational workflows. Expert in inventory management, quality assurance, and process optimization. Proficient in utilizing advanced software to streamline operations and ensure accurate record-keeping, committed to delivering exceptional customer service and fostering team collaboration.
Skills : Clerical Skills, Customer Service Skills, Data Analysis, Workflow Optimization, Product Inspection
Description :
Processed returns efficiently and updated inventory records in the database.
Repackaged undamaged items for return to retail locations across the U.S.
Evaluated returned makeup products for quality and determined appropriate handling.
Utilized Boomerang software for accurate data entry and tracking of returns.
Resold returned products at optimal prices without compromising quality.
Managed confidential customer information to issue credits for returned items.
Prepared pallets of finished products for return to the warehouse.
Experience
10+ Years
Level
Senior
Education
AAS
Asst. Returns Processor Resume
Summary : Experienced Returns Processor with a decade of expertise in managing return logistics and optimizing inventory systems. Proficient in quality inspections, data accuracy, and leveraging technology to enhance operational efficiency. I am dedicated to improving processes and achieving high customer satisfaction while ensuring compliance with industry standards.
Skills : Microsoft Office Suite, Returns Logistics, Time Efficiency, Order Processing, Returns Reconciliation
Description :
Assisted pharmacies and hospitals in obtaining credits for expired and unused pharmaceuticals, ensuring compliance with regulations.
Consistently maintained the highest quality score among processors, demonstrating attention to detail.
Conducted comprehensive manual inventories for returned products, ensuring accurate stock levels.
Managed and processed controlled medications while adhering to strict compliance standards.
Coordinated with wholesalers to facilitate credit for returnable medications.
Followed federal and state guidelines for the disposal of non-returnable pharmaceuticals, ensuring safety and compliance.
Completed ongoing training in Universal Pharmaceutical Waste management to stay updated with regulations.
Experience
10+ Years
Level
Senior
Education
A.A.S.
Returns Processor Resume
Objective : Results-driven Returns Processor with 2 years of experience in effectively managing product returns and ensuring optimal inventory accuracy. Skilled in utilizing technology to enhance operational workflows and maintain precise documentation. Committed to delivering exceptional customer service and fostering a team-oriented environment for continuous improvement.
Skills : Customer Service, Inventory Management, Data Entry, Technical Proficiency, Record Keeping
Description :
Efficiently processed and tracked both incoming and outgoing returns using scanning technology.
Maintained a consistent above-average production rate while ensuring quality standards were met.
Demonstrated strong multitasking abilities by managing multiple return orders simultaneously.
Exhibited leadership by training new team members on return processes and best practices.
Effectively communicated with customers to address their return inquiries and issues.
Coordinated with vendors for returns of non-stock items, securing credits for the company.
Utilized ERP software to track returns, improving data accuracy and reporting efficiency by 25%.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
