A Room Service Supervisor is hired to provide friendly and efficient service of food and beverage items to all guests in the room and take responsibility for completing settlement and payment procedures accurately. A well-drafted Room Service Supervisor Resume indicates the following core duties – greeting guests appropriately at their rooms, taking room service orders by telephones, coordinating all guest orders in advance and avoiding partial deliveries, collecting orders from the kitchen, ensuring prompt and efficient delivery of food and beverage, serving drinks efficiently in the proper glass, ensuring trays and carts are removed from the hotel hallways, checking storage areas for proper supplies and cleanliness, and maintaining regular attendance in compliance with the hotel standards.
Some skills that can ensure success in this field include – complete knowledge of all food and beverage menu items, thorough knowledge of the hotel and room layouts, good knowledge of wine and wine pairings, the ability to follow standard telephone etiquette, and excellent communication skills. while a degree is not a mandatory requirement, possessing a diploma in hotel management or experience in a hotel is preferred.
Objective : Room Service Supervisor is responsible for ensuring the satisfaction of our guests by providing the highest quality food and service in the most affordable price.
Skills : Hospitality, Bartender, Inroom Dinning.
Description :
Built and sustained a growing small business in the residential pool industry.
Managed an executive team of 4 key members.
Responsible for renewing $1.3 million in revenue/ 600+ clients per year.
Organized and facilitated weekly team meetings, share specialized knowledge to educate and prepare team members for challenges through a variety of management styles.
Communicated company vision and facilitate change for positive growth.
Cultivated a warm but competitive team spirit.
Successfully exceed renewal and new business quotas.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Room Service Supervisor Resume
Summary : Seeks to always work hard to do the best and provide exceptional service to everyone thus reaching the ultimate results, that are rewarding and beneficial.
Skills : Customer Service Representative, Healthcare, Healthcare, Languages.
Description :
Responsible for all aspects of daily Room Service operation.
Recruited, hired, and supervised to ensure staff was meeting the Standards of Service and Spirit to Service policy.
Created work schedules, training topics, conducted ongoing training sessions.
Created reports and managed daily labor via Marriott's time management system.
Observed and evaluated workers' appearance and performance to ensure quality service and compliance with specifications.
Handled disciplinary actions to address performance issues.
Monitored and tested service skills of employees to assure timely delivery of room service.
Experience
10+ Years
Level
Senior
Education
Certificate In Secretarial
Room Service Supervisor Resume
Objective : Seeking a position as an Electrician Apprentice knowledgeable about electrical equipment regulations and compliance. Tailors' techniques according to the unique specifications of each electrical system. Conscientious Electrician committed to safety in hazardous and restrictive work spaces. Tackles projects with skill and accuracy, with vast knowledge of the fundamental concepts in electrical technology. Safety-oriented and driven to produce quality results.
Skills : Gourmet Food Sever, Supervisor.
Description :
Answered department telephone calls within rings, using correct salutations and telephone etiquette.
Promoted the hotel brand through Recruiting and trained new members of the guest service team.
Accommodated guests' requests.
Resolved service-related problems in a timely manner.
Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
Developed departmental objectives, work schedules, budgets, and policies.
Updated team members about changes in hotel products, services, pricing, and policies.
Experience
2-5 Years
Level
Junior
Education
BS In Communication Studies
Room Service Supervisor Resume
Objective : Room Service Supervisor is responsible for the overall room service operations of the hotel. These include personnel, kitchen, and cleaning. The Room Service Supervisor is expected to work with the property’s management team to set expectations for service level, quality, and customer satisfaction.
Used 5 star standards whenever talking to a guest.
Placed orders with the kitchen and verbally inform them of any special modifications.
Have servers prepare the table to be taken to the room, with all the required condiments and silverware.
Checked tables before they are taken to the room.
Taken food from the Kitchen area, checking each plate before loading it onto the table.
Basic Management operations including Payroll, Scheduling, Purchasing, and Training of new employees.
Experience
2-5 Years
Level
Junior
Education
Associate Of Science
Room Service Supervisor Resume
Objective : Seeking a restaurant management position with a growth-oriented restaurant company that is passionate about delivering an exceptional guest experience, and promotes a team-oriented and professional, but yet fun culture.
Skills : Typing, Microsoft Word, Telephone.
Description :
Oversaw all aspects of room service delivery.
Extensive guest interaction and in charge of overall guest satisfaction.
Responsible for building sales thru sales building programs.
Responsible for all aspects of food quality as it relates to room service.
Worked closely with all departments and fostered a team-oriented work environment.
Managed room service staff of 15 ensuring timely delivery of room service orders throughout hotel facility and exceeded benchmarks quarterly.
High volume cash handling along with inventory control.
Experience
2-5 Years
Level
Junior
Education
College Credit In Marketing
Room Service Supervisor Resume
Summary : Demonstrated achiever with exceptional knowledge of time management skills. Capable of learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Enthusiastic and proficient in all areas of customer service and leadership roles.
Skills : Animal Handling, Clerical Work.
Description :
Managed Room Service.
Ordered Taker.
Delivered orders to guest rooms.
Scheduled employees.
Opened and Closed operations.
Consisted of representing Food and Beverage Department.
Organized room service to ensure fast and efficient delivery of orders, cashiering, dining room server, booking reservations as well as resolving guest inquiries.
Experience
7-10 Years
Level
Management
Education
Medical Assistant
Room Service Supervisor Resume
Summary : Seeks to become a team member with a dynamic company, adding richly varied background, education, and skills, while gaining valuable insight for a mutually beneficial experience.
Skills : Judgment And Decision Making.Quality Control Analysis.Time Management, Service Oriented.
Description :
Supervised team members to ensure day-to-day operations are completed.
Monitored and maintained payroll for all employees.
Controlled budget needs, forecasted revenue, payroll, and product costs.
Planned and conducted meetings on a monthly basis.
Ensured all guest needs were up to standard.
Managed office work including payroll, scheduling, filing, emails, and phone calls.
Handled all customer complaints about room service and minibars, including following up with refunds or other requests.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Room Service Supervisor Resume
Headline : As a Room Service Supervisor, responsible for Inspecting work areas and operating equipment to provide compliance in areas of cleanliness and maintenance, and alsoEnsuring that employees were attentive, friendly, helpful & courteous to all guests, managers, and fellow employees.
Skills : Administrative, Excellent Communication.
Description :
Provided a clean living space for each guest while keeping attention to detail.
Precise quality customer service and organizing/dispatching associates as a leader to work efficiently together.
Operational documenting and clerical work.
Achieved master leadership skills, time efficiency, and quality customer service.
Maintained/Organized Bi-Weekly Schedules.
Handled Sales for Parties and Conferences.
Executed all documentation for purchasing supplies and stock.
Experience
5-7 Years
Level
Executive
Education
Medical Assistant
Room Service Supervisor Resume
Headline : Certified Dietary Manager with over 6 years of cafeteria/catering experience. Catering of special event experience for over 150 attendees.
Skills : Proficient in Microsoft Suite, Outlook Express, LTS/Epitome lodging software, Q software, Fidelio systems, excel spreadsheets, and all peripheral office equipment.
Description :
Supervised and assisted six employees in providing quality 24-hour service to 194 guest rooms.
Managed Staff to ensure all room service orders were delivered in a timely fashion to meet and exceed guest expectations.
Supervised team for breakfast and lunch in-room dining.
Scheduled writing and payroll.
Completed knowledge of service time, menu, specials, and wines.
Skilled in retrieving all food orders and beverages from the kitchen and/or bar.
Responded to guest complaints in a timely manner and work with managers and keep them informed of any F&B issues.
Experience
5-7 Years
Level
Executive
Education
Diploma In General Studies
Room Service Supervisor Resume
Summary : Room Service Supervisor is responsible for the management of a hotel’s dining room and bar. Ensuring that the food is prepared in an acceptable manner and that the bar is properly stocked with a variety of drinks and cocktails.
Skills : Micros, Opera, Hotsos.
Description :
Supervised overnight shift making sure all orders amenities are delivered in a timely manner.
Providing a relaxed atmosphere for a fellow co-worker.
Helped to train new employees.
Managed a shift with a skeleton crew and were still able to perform up to standards.
Dealt with all aspects of hotel in-room dining for hotel guests.
Opened new hotel, established department, and improved efficiency.
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