A Sales Administration Manager is responsible for providing support for sales representatives. The job duties mention dealing with customer requests, providing quotations, and information such as stock availability, delivery dates, and prices. Typical work activities are listed on the Sales Administration Manager Resume as – processing orders via email or phone, checking data accuracy in orders and invoices, contacting clients to obtain missing information or answering queries, liaising with the logistics department to ensure timely deliveries, developing monthly sales reports, and ensuring sales targets are met and reporting any deviations.
An ideal candidate for this role should have a deep knowledge of customer service best practices, exceptional organizational skills, a good understanding of sales performance metrics, and the ability to work under strict deadlines. Formal education is not mandatory, but some employers may prefer candidates holding a bachelor’s degree in marketing or sales.
Headline : Dynamic Sales Administration Manager with 7 years of experience optimizing sales processes and enhancing customer engagement. Proven ability to lead cross-functional teams and drive operational efficiency, resulting in significant sales growth. Adept at analyzing market trends and implementing strategic initiatives to meet organizational goals. Eager to contribute to a forward-thinking company focused on innovation.
Skills : Sales Forecasting, Crm Software Proficiency, Data Analysis, Team Leadership
Description :
Led a team of Sales Coordinators to enhance operational efficiency and drive sales initiatives.
Oversee daily sales operations to ensure efficiency and productivity.
Managed strategic accounts including Wal-Mart and Target, contributing to 87% of total sales volume.
Oversaw administration of over 90 customer accounts, ensuring compliance with contract terms.
Monitored sales executives' client performance and revenue growth.
Implemented process improvements that increased overall sales effectiveness.
Coordinated cross-departmental collaboration to optimize customer service delivery.
Experience
5-7 Years
Level
Management
Education
BBA
Regional Sales Administration Manager Resume
Headline : Sales Administration Manager with 7 years of experience in enhancing sales operations and customer satisfaction. Skilled in leading diverse teams, optimizing processes, and analyzing performance metrics to drive revenue growth. Committed to fostering strategic partnerships and implementing effective solutions to achieve organizational objectives in a dynamic environment.
Skills : Sales Data Analysis, Financial Reporting, Customer Relationship Management, Sales Strategy Development, Communication Skills
Description :
Directed sales operations and managed a team of sales staff, ensuring high performance during executive travel.
Oversaw order processing, including EDI transactions, to ensure accuracy and efficiency.
Managed inventory levels and coordinated with warehouses to align physical inventory with systems.
Maintained and updated customer database, ensuring data integrity and accessibility.
Established UPC numbers for all SKUs to streamline product tracking.
Organized and supported sales meetings and trade shows, enhancing brand visibility.
Experience
5-7 Years
Level
Management
Education
BBA
Sales Administration Manager Resume
Headline : Results-oriented Sales Administration Manager with 7 years of experience in streamlining sales operations and enhancing client relations. Expertise in leading diverse teams to optimize performance and drive revenue growth. Proficient in analyzing sales data and developing strategies that align with business objectives. Passionate about delivering exceptional service and fostering a collaborative work environment.
Skills : Sales Process Optimization, Sales Reporting & Analysis, Client Relationship Management, Bilingual Communication Skills, Team Collaboration
Description :
Managed a team of five customer service representatives, enhancing team performance through effective coaching.
Collaborated with executive leadership to align sales strategies with business goals.
Monitored customer interactions to ensure high satisfaction standards.
Oversaw attendance and performance metrics, addressing concerns proactively.
Created and updated Standard Operating Procedures for customer service and procurement.
Provided support in order handling and customer inquiries, ensuring seamless operations.
Coordinated with international vendors to maintain optimal inventory levels in the U.S. warehouse.
Experience
5-7 Years
Level
Management
Education
BBA
Senior Sales Administration Manager Resume
Headline : Accomplished Senior Sales Administration Manager with 7 years of experience in optimizing sales workflows and enhancing client interactions. Proven track record in leading teams to improve operational efficiency and achieve sales targets. Skilled in data analysis and strategic planning to align with business objectives, ready to drive impactful results in a growth-oriented organization.
Skills : Sales Operations Management, Data Analysis And Reporting, Sales Reporting, Budget Management, Process Improvement
Description :
Managed a team of eight associates, reporting directly to the Sales Director.
Oversaw all operations within Customer and Consumer Departments to optimize service delivery.
Maintained comprehensive customer profiles, including sales programs, pricing, and commission structures.
Coordinated customer sales orders from entry to shipment, ensuring timely delivery and accuracy.
Collaborated with Sales Director on forecasting modules to align inventory with sales goals.
Developed performance metrics for sales forecasts to support commission compensation programs.
Facilitated daily operational meetings to ensure efficient shipment processes.
Experience
5-7 Years
Level
Senior
Education
BBA
Sales Administration Manager Resume
Headline : Accomplished Sales Administration Manager with 7 years of experience in enhancing sales efficiency and driving customer satisfaction. Expertise in leading diverse teams and implementing process improvements that significantly boost revenue. Proven analytical skills in market trend evaluation and strategic initiative execution. Excited to leverage my expertise in a dynamic organization focused on growth.
Led the implementation of advanced sales tracking technologies, enhancing operational efficiency.
Managed access control rights and conducted system audits to ensure data integrity.
Coordinated multiple incentive plans across various sales divisions, driving motivation and performance.
Developed Excel-based tracking tools to monitor sales performance metrics.
Regularly reported sales data and customer feedback to the executive team for strategic alignment.
Trained team members on new technologies and processes to maximize productivity.
Collaborated with cross-functional teams to identify areas for process improvements.
Experience
5-7 Years
Level
Management
Education
B.S. in B.A.
Sales and Administration Manager Resume
Headline : Sales Administration Manager with 7 years of experience in driving sales efficiency and enhancing team performance. Skilled in optimizing workflows, mentoring staff, and implementing data-driven strategies to achieve revenue targets. Passionate about fostering a collaborative environment and leveraging insights to support organizational growth and success.
Supported the National Sales Manager by optimizing administrative processes.
Conducted weekly strategy meetings with top management to target areas for improvement.
Developed reporting criteria to track sales activities and performance metrics.
Managed payroll and administrative tasks for the sales department.
Collaborated on updating sales scripts to enhance engagement.
Generated weekly production reports based on sales representative performance.
Assisted with troubleshooting software and hardware issues for the sales team.
Experience
5-7 Years
Level
Management
Education
BBA
Sales Administration Manager Resume
Headline : With 7 years of proven experience as a Sales Administration Manager, I excel in streamlining sales processes and enhancing operational effectiveness. My expertise in data analysis and team leadership has driven significant revenue growth. I am committed to fostering strong client relationships and implementing innovative solutions to achieve business objectives in a competitive landscape.
Skills : Sales Training Programs, Time Management, Project Management, Sales Operations, Problem Solving
Description :
Ensured alignment of purchase orders with customer contracts, verifying pricing and terms.
Maintained and updated Customer and Sales Max databases for accuracy.
Utilized Report Writer and Crystal to generate detailed sales and inventory reports.
Collaborated with Sales, Production, and Purchasing to ensure timely order fulfillment.
Managed product evaluation loaner requests and streamlined processes.
Acted as the primary contact for customers regarding product information and order tracking.
Resolved issues effectively by investigating problems and implementing solutions.
Experience
5-7 Years
Level
Management
Education
BBA
Sales Administration Manager Resume
Headline : Accomplished Sales Administration Manager with 7 years of experience in driving sales team performance and enhancing operational workflows. Expertise in leading cross-functional teams and implementing process improvements that deliver measurable results. Passionate about leveraging data analysis to inform strategic decisions and achieve organizational objectives in a dynamic business environment.
Skills : Presentation Development, Document Management, Customer Relationship Mgmt, Numeric Data Entry, Sales Team Coordination
Description :
Successfully established a comprehensive warehouse and delivery system, enhancing operational efficiency.
Utilized advanced Microsoft Office applications to streamline documentation and reporting processes.
Assist in the preparation of sales forecasts and budgets.
Designed an Excel forecasting tool with user-friendly dropdowns to aid the Sales Team.
Managed the integration of technology solutions, promoting growth while minimizing costs.
Participated in semi-annual sales meetings with internal and external stakeholders to drive alignment.
Coordinated payments to international vendors, ensuring compliance with financial protocols.
Experience
5-7 Years
Level
Management
Education
BBA
Sales Administration Manager Resume
Headline : Strategic Sales Administration Manager with over 7 years of experience in enhancing sales operations and driving revenue growth. Expert in optimizing processes, leading high-performance teams, and implementing innovative solutions. Proven ability to analyze market data and align strategies with business objectives, dedicated to achieving operational excellence in a competitive landscape.
Skills : Customer Service Excellence, Strategic Planning, Sales Enablement, Market Analysis, Sales Team Development
Description :
Directed a team achieving a 98.7% accuracy rating in sales administration, significantly enhancing operational efficiency.
Managed customer account administration, order management, and inventory control for multiple product lines, ensuring seamless service delivery.
Led initiatives to exceed service benchmarks, fostering a culture of high performance and accountability.
Improved departmental perception through robust training and leadership development programs.
Co-developed a company-wide employee recognition program, enhancing employee engagement and morale.
Facilitated cultural change during a 16-month ERP implementation, ensuring team alignment with new processes.
Engaged teams around shared objectives, successfully transitioning legacy systems to integrated platforms.
Experience
5-7 Years
Level
Management
Education
BBA
Sales Administration Manager Resume
Headline : Proficient Sales Administration Manager with 7 years of experience in refining sales operations and boosting client satisfaction. Expertise in leading teams to enhance efficiency and drive revenue growth through strategic initiatives. Skilled in data analysis and market evaluation, committed to delivering impactful results that align with organizational goals in a fast-paced environment.
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