A Sales Administration Manager is responsible for providing support for sales representatives. The job duties mention dealing with customer requests, providing quotations, and information such as stock availability, delivery dates, and prices. Typical work activities are listed on the Sales Administration Manager Resume as – processing orders via email or phone, checking data accuracy in orders and invoices, contacting clients to obtain missing information or answering queries, liaising with the logistics department to ensure timely deliveries, developing monthly sales reports, and ensuring sales targets are met and reporting any deviations.
An ideal candidate for this role should have a deep knowledge of customer service best practices, exceptional organizational skills, a good understanding of sales performance metrics, and the ability to work under strict deadlines. Formal education is not mandatory, but some employers may prefer candidates holding a bachelor’s degree in marketing or sales.
Summary : High-caliber individual with over 20 years of customer service/technical sales management experience. Demonstrated expertise in securing new sales prospects with resilience and determination. Consultative approach which allows the ability to access customer needs and company processes to recommend and implement innovative solutions.
Skills : Microsoft Office, Nav, AX.
Description :
Dedicated to providing innovative electronic educational toys to children around the globe.
Reported directly to the V.P. of Sales on all matters concerning North America operations.
Oversaw full time staff of three Sales Coordinators and various seasonal and temporary personnel in all facets of their responsibilities.
Personally managed Wal-Mart, Sam's Club, Toys-R-Us and Target accounts; Vtech's top four customers, encompassing over 87% of Vtech's total sales volume and 84%.
Assigned, supervised and reviewed the administration of over 90 mid to lower tier customer accounts including; retailer based brick & mortar, Internet and catalog sales and distributors.
Responsible for the review and compliance with all customer contract terms and conditions within the department.
Monitored Sales Executives client list and revenue.
Experience
10+ Years
Level
Senior
Education
Business Management
Sales Administration Manager Resume
Summary : A professional with 33 years experience specializing in Commercial, Retail, Federal and State Government customers. Supporting sales growth and customer satisfaction with highly developed expertise in administrative tasks, sales, lead generation, event coordination, order fulfillment, and credit & collections.
Skills : Microsoft Office, Quickbooks, Accounts Payable, Accounts Receivable, Payroll, Marketing, Sales, Human Resources.
Description :
Responsible for all aspects of sales Managed sales staff and was on hand manager when executives travelled.
Processed orders and managed EDI orders and issues.
Processed sales reports weekly and a monthly sales reconciliation and commission reports.
Responsible for inventory and provided a monthly inventory report working closely with the fulfillment warehouse to make sure our inventory matched our systems.
Responsible for customer data base.
Set up UPC numbers for all skus.
Arranged, supported and travelled to sales meetings and coordinated tradeshows.
Experience
10+ Years
Level
Senior
Education
Bachelors Of Arts In English
Sales Administration Manager Resume
Headline : Highly personable Sales Administration Manager Professional with over twenty years of experience in account management claims, order processing, administrative, retail sales and office management roles. Possesses a talent for identifying customer needs and presenting appropriate company product and service offerings.
Managed a team of five customer service Representatives.
Worked closely with the Owners, C.O.O and as well as the Sales manger to ensure the needs of the business and customers are met.
Monitored calls to insure customer satisfaction.
Monitored daily attendance and addressed attendance concerns with staff.
Updated and created S.O.P for all the customer service and procurement roles.
Assisted with calls and order handling, as needed, on an on-going basis.
Worked closely with our vendors overseas to ensure or U.S. warehouse is properly stocked.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts In Music
Sales Administration Manager Resume
Summary : Highly skilled business professional with expertise in the following areas: Supply Chain Management, Operations and Office Management, Domestic and International Purchasing and Distribution, Sales Administration, Credit / Collections, Strategic Planning & Development, Project Implementation, Real Estate/Apartment Leasing Transactions.
Skills : ERP Systems, SAP, Microsoft Dynamics AX.
Description :
Reported directly to Sales Director, managed a staff of eight associates.
Responsible for all functions within the Customer and Consumer Departments of the company.
Maintained all customer profile sheets which included sales program, pricing, commission structure for sales rep, etc.
Managed all customer sales orders from entry to product shipment, all direct import orders for customers working with Asian office, and customer freight forwarders for shipment status.
Initiated and managed with Director of Sales forecast module for all customers to ensure monthly sales and accuracy of inventory availability with purchasing departments.
Measured accuracy of salesman forecasts (report card) for commission compensation program.
Spearheaded daily meetings with the operation department to secure on-time shipments to customers.
Experience
10+ Years
Level
Senior
Education
Associates In Marketing & Management
Sales Administration Manager Resume
Summary : Seeking a Sales Administration Manager
profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Business Development, Sales, Marketing, Cold Calling, Negotiation.
Description :
Worked on projects to roll out new technology, including Account Courier and Sales Tracking systems.
Responsible for access control rights and auditing for all systems (Novell, Windows, Citrix, Web, and all applications) for users within the SunTrust footprint.
Completed in-house training for CISSP.
Responsible for 20 different incentive plans for Commercial, Retail, Trust/Investment, and Insurance sales plans.
Created Access program to track.
Created Excel spreadsheets that were used to track branch managers' scorecards and used as models for Motivator, an online program with a Mainframe interface.
Reported to the sales department and Executive Team and issues related to meeting customer requirements.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Business
Sales Administration Manager Resume
Headline : Highly qualified Sales Administration Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Met with top managers weekly to examine results, target improvements for the organization.
Provided Network Consultant criteria for creating reports to track and analyze activity.
Processed payroll for the sales department along with various other administrative tasks.
Periodically collaborated to update selling scripts.
Administered company leads based on Sales Reps production figures, generated weekly reports to determine said production.
Assisted Network Consultant with basic troubleshooting of software and hardware.
Experience
5-7 Years
Level
Executive
Education
Master's In Business Administration
Sales Administration Manager Resume
Summary : Twenty-five years experience in administrative management, inside sales, marketing, transportation, and customer services. Dedicated to delivering extraordinary administrative, inside sales management, customer service, efficient workflow planning, and prioritization. Recognized for professionalism, resourcefulness, competence, strong organizational and interpersonal skills.
Skills : Planning Skills, Tracking Skills.
Description :
Verified that prices, discount and payment terms, and products on purchase orders were in accordance with the customer's contract.
Cleaned up and maintained Customer and Sales Max databases.
Using Report Writer and Crystal I created reports to extract data and ran daily, weekly, quarterly sales, bookings, and backorder reports for distribution.
Effectively interacted with the Sales, Production, and Purchasing Departments to ensure order fulfillment in a timely manner.
Tracked product evaluation loaner requests.
Customer point of contact for product and pricing information, backorders, shipment dates, and tracking of processed orders in Max.
Investigated problems and found resolutions.
Experience
10+ Years
Level
Senior
Education
MS
Sales Administration Manager Resume
Headline : An organized self-starter who works effectively with minimal supervision. Skilled communicator, fluent in Spanish. Over five years of experience in the Public School system, over fifteen years of corporate business experience. Skilled in Windows, Microsoft Office, Word, Excel, PowerPoint, Adobe Acrobat, SBT Pro Accounting Software, Invision Software, Lotus Notes, JD Edwards, Citrix, DeltaView, Meta Data, IEP Direct, PowerSchool, Infinite Vision.
Skills : Powerpoint, Word, Excel, 10-Key, Typing.
Description :
Successfully set up warehouse and delivery system, through implementation.
Used Computer and Internet skills, including, Microsoft Office suite, Word, Excell, and PowerPoint.
Processed expense reports and travel authorizations for the Sales team.
Created Excel forecasting form with dropdowns for ease of use by the Sales Team.
Managed integration of technology to assure growth with low-cost increases.
Participated in two sales meetings per year with internal and external sales associates.
Issued payments to overseas vendors.
Experience
5-7 Years
Level
Executive
Education
BA
Sales Administration Manager Resume
Summary : Accomplished Sales Administration Manager with Expertise in Culture Building & Process Improvement Change agent and true customer advocate with extensive experience managing and developing front-line teams through cultural/process change and business transformation. Recruits, retains, and leads best-in-class customer service talent; inspires and motivates customer-facing teams, and creates alignment between business objectives, call center goals, and bottom-line performance.
Skills : Customer Service Manager, Developing Skills.
Description :
Directed Reports 98.7% Accuracy Rating Reported to the Director of Supply Chain and Sales Administration for this medical device manufacturer, which specializes in Hemostasis instrumentation and reagents for reference lab/clinical lab communities.
Managed a team in customer account administration, order management, and standing-order renewals for both servicing reagent contracts and non-contract accounts, and handled inventory control for customer-sequestered reagents.
Led the team to achieve and exceed service benchmarks, and provided full scope performance management.
Enhanced internal perception of the department, building capacity via implementation of robust training and leadership development programs.
Co-developed an employee recognition program, BRITE (Behavior, Recognition, Initiative, Teamwork, and Exceptional Performance), which was adopted and deployed companywide by human resources.
Led cultural change before, during, and after a 16-month ERP implementation.
Engaged the team around shared goals, then transitioned process flows from disconnected legacy platforms to fully integrated.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts In Economics
Sales Administration Manager Resume
Headline : Sales Administration Manager professional with more than 7 years of experience; adept at working in fast-paced environments demanding strong organizational, leadership, and interpersonal skills. Committed to exceptional customer service and driven by challenges. Detail-oriented and resourceful in spearheading, organizing, and completing projects; able to multitask effectively. Looking to relocate to the Mid-West.
Skills : AutoCAD, Sketchup, Photoshop, Visio, MS PowerPoint/Excel/Word.
Description :
Determined and implemented weekly rates for various stations.
Advised Sales Executives with sales pitches, packages, and work closely with them to bring in quarterly revenue.
Met and exceeded quarterly budgets.
Regularly communicated with media agencies, clients, and fellow employees to collectively work towards one goal.
Scheduled commercials, inserting order schedules.
Planned, coordinated, and oversaw five yearly station events.
Worked with promotions department to determine sales opportunities.
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