Description :

1. Prepare and review operational reports and schedules to ensure accuracy and efficiency.
2. Schedule weekly meetings and prepare agendas to ensure that all matters are addressed at each meeting.
3. Assist in preparing travel arrangements for managers and department heads between company branches.
4. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
5. Correspond with customers and confer with coworkers to answer inquiries and resolve account problems.
6. Record and document security transactions, such as purchases, sales, and payments, using computers and certificate records.
7. File, type, and operate standard office machines, such as pcs, copiers, fax machines, scanners, and telephones.
8. Emphasize product features based on analyses of customers needs, and on technical knowledge of product capabilities and limitations.
9. Inform customers of estimated delivery schedules, service contracts, or other information pertaining to products.

Experience

2-5 Years

Level

Entry Level

Education

BS

Description :

1. Provided full administrative, sales support and office management to the principal of a small commercial real estate company. Handled inquiries, addressed all correspondence, provided marketing support, organized meetings and travel arrangements, assisted with accounting records, and managed office supplies.
2. Attended daily meetings with principal and staff. Was tasked with helping to find prospective clients through phone calls, emails, and creating and distributing marketing materials.
3. Set up meetings with prospective clients and was successful in bringing in new business to the company.
4. Researched property records and canvassed neighborhoods in order to find investment opportunities.
5. Actively participated in numerous fundraising efforts. Organized a rally for the 2010 maryland gubernatorial race.
6. Managed front office operations and handled day to day tasks of office administration. Greeted clients and handled phones, ordered office supplies, etc.
7. Created financial reports and maintained office records using microsoft excel.
8. Other accounting duties included paying invoices and depositing checks.

Experience

10+ Years

Level

Senior

Education

BS Business

Description :

1. Manage the receptionist area, including greeting visitors/radio prize winners and respond to telephone and in-person requests for information.
2. Assist sales agents in designing and creating appealing marketing tools to use when calling on current and potential clients.
3. Post open positions on company and social media websites and area newspapers.
4. Compile and maintain eeo files. Enter eeo data into company forms at year-end and post file on company websites.
5. Organize files, develop spreadsheets, fax reports, and scan documents.
6. Produce annual sportsbook: design and create all print ads, type all sports schedules to be included in the sportsbook, work closely with print company sales rep, pre-press, and print operators to ensure a high-quality end product.
7. Compile yearly budget information for sales team into excel spreadsheets. Create formulas for spreadsheets to show information required for company owners.
8. Prepare proposals and group sales contracts for sales managers in a timely manner.
9. First point of contact for incoming phone leads in order to qualify and assign to the appropriate sales manager.

Experience

5-7 Years

Level

Executive

Education

AAS

Description :

1. Schedule, design, and oversee daily tasks, appointments, and events for the district manager and benefit consultants.
2. Sort and manage lists of appointments for field and inside agents, and distribute them via excel spreadsheets and.
3. Responsible for shipments and mail to and from the west tn district office.
4. Proficient in multiple computer programs including microsoft excel, outlook, word, and powerpoint; alongside with.
5. Produce, format, and edit correspondence and documents for the sales team.
6. Create and maintain necessary tracking, coordination, and inventory spreadsheets.
7. Answers incoming telephone calls to assist callers, troubleshoots issues or direct to appropriate person.
8. Provides administrative services such as ordering business cards, printing labels, developing and printing flyers etc. To the sales team.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Provided key support for ceo/ president, sales team, marketing and finance operations for a global packaging.
2. Company that manufactures machinery for the food, beverage, pharmaceutical, nutraceutical, personal care,.
3. Household and chemical industries. Managed customer relations, maintained executive calendars, and was.
4. Partnered with top management including ceo/president, vice president of sales, senior sales advisor.
5. And project coordinator to ensure timely delivery of spreadsheets, quotes, accounting packages and fact.
6. Microsoft office specialist routinely acknowledged by executives, management, and teams as an exemplary computer problem solver with a track record for improving operations and successful project.
7. Repeatedly lauded for demonstrated communication skill, business acumen, process improvement, and ability to handle sensitive-matters.
8. Coordinated executive - level domestic and international travel. Negotiated hotel and car rental discounts.

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Provides specialized assistance to internal and external sales personnel.
2. Responsible for communicating with market managers on pricing proposals to sales personnel.
3. Assist in the creation and management of CRM sales automation tools for inside sales leads Responsible for providing assistance to sales personnel, with sample/literature requests, pricing and sales related projects.
4. Creates and generate reports for sales meetings with direction from market managers.
5. Liaison with other departments to coordinate and resolve any customer issues.
6. Corresponds with customers by mail or telephone depending on nature of inquiry.
7. Additional clerical and administrative tasks, as required, including but not limited to: preparing sales materials for meetings, setting up trainings for sales reps., scheduling interviews, processing expense reports and fielding calls and questions from customers.
8. Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.

Experience

2-5 Years

Level

Junior

Education

Technology Program

Description :

1. Increased overall quality by overseeing the Quality Assurance program for the Sales Department including following-up with customers, conducting a customer satisfaction survey, and compiling the survey results for management and training purposes.
2. Supported 30+ outside Sales Representatives by monitoring and answering upwards of 75 emails and 25 phone calls per day during rapid company growth.
3. Encouraged open lines of communication and support between departments by managing the multi-line phone system, and collecting and depositing cash transactions.
4. Customer Service Representative Cultivated positive customer relationships while responding to more than 100 calls per day in a fast-paced call center environment, maintaining an average talk time of three minutes or less per call.
5. Efficiently completed a wide range of tasks including order entry, payment processing, shipment tracking, product information, and return authorization.
6. Drove revenue by consistently meeting and exceeding daily, weekly monthly, and yearly metrics.
7. Consulted with homeowners and business owners to develop solutions that meet their needs.

Experience

10+ Years

Level

Senior

Education

B.A. In History

Description :

1. Created and entered new customers, prospects, and suspects into the Epicor System and CRM.
2. Set-up new customer folders, and sent out all credit applications, W-9's and CRT-61 forms, and maintain all customer files so they were current.
3. Assigned all quote numbers to new projects.
4. Created sales orders from quotes once we received customer purchase orders.
   
5. Put the new sales order files together and submitting approval forms using OneNote for release to the engineering, purchasing, and manufacturing departments.
6. Handled all the accounts receivable invoicing and advanced billing for down payments and progress payments, as well as final invoicing.
7. Handled all collection calls on past due accounts, and large down payments to ensure prompt payments were received.

Experience

10+ Years

Level

Senior

Education

Sales

Description :

1. Provided administrative support to the Vice President and Directors of Business Development, as well as 15 Client Executives in the Northeast.
2. Duties included appointment scheduling, arranging conference calls, event planning for our customers go-live celebrations and assisting with special projects as necessary.
3. Maintained, updated and performed quarterly consolidation of Customer 1, our Sales Database.
4. Researched open leads and assigned them to the appropriate Client Executive.
5. Prepared reports and miscellaneous information for the Vice Presidents' weekly staff meeting.
6. Human Resources Assistant/Analyst Provided administrative support to the Northeast recruiting team within the Consulting Organization.
7. Developed, opened and tracked department requisitions and job postings.
8. Input and tracked applicant activity information for corporate compliance purposes.

Experience

5-7 Years

Level

Executive

Education

Sales Management

Description :

1. Researched and reported month end sales and catering figures, yearly expense budgets and tracked expenditures.
2. Performed all administrative duties for the Director of Sales and Marketing and three Sales Managers and conducted business on their behalf during absences.
3. Established and maintained individual market segment databases for mass mailings.
4. Designed promotional, special event, and holiday flyers.
5. Purchased and maintained printed material and office supplies.
6. Maintained office equipment and Novell Network.
7. Successfully interacted with hotel guest and professional clientele to generate repeat and referral business.
   

Experience

2-5 Years

Level

Junior

Education

Master of Science

Description :

1. Proficient in Microsoft Office, Opera, Hotel Sales Pro, and common office machines.
2. Transmitted and received messages, using telephones and e-mail.
3. Supervised sales team to make sure they were on task and responding to their messages.
4. Consulted with customers in order to determine objectives and requirements for events such as meetings, conferences and conventions to ensure we can accommodate their needs before booking with a sales manager.
5. Directed administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
6. Provided personalized service to the sales team.
7. Contacted housekeeping and maintenance staff when guests reported problems.
8. Answered inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.

Experience

2-5 Years

Level

Executive

Education

Associates In Hospitality

Description :

1. Directly support Direct of Sales and catering sales managers.
2. Create and distribute all sales promotional materials including venue information folders, flyers, and reader board PowerPoints.
3. Process all specialty guest reservations for events ensuring attendees are billed accurately and are taken care for the day(s) of event.
4. Create and maintain strong relationships with guests and clients Provide superior customer service experience, ensuring all of a client's needs are met to satisfaction Greet all visiting guests and notify correct department heads of appointments.
5. Schedule and maintain guest appointments with department heads ensuring venue tours, etc.
6. Create, process, and maintain all direct-billing accounts.
7. Maintenance of all accounts receivable accounts to maintain accuracy and efficiency of billing.

Experience

2-5 Years

Level

Junior

Education

Hospitality Management

Description :

1. Provided clerical & minor technical support for the Sales management team that includes sales & extensive reports, sales proposals for prospective customers, day to day tasks & projects, research and administrative assistance.
2. Arranged travel plans, itineraries and agendas and compiling documents for travel-related meetings.
3. Set up interviews for candidates, with preparation and distribution of interview agendas.
4. Conducts reference checks for final candidates.
5. Prepared and distributed sales correspondence, reports, etc.
6. Ensured efficient records management & maintained familiarity with pertinent documents and records.
7. Set up and oversee administrative policies and procedures for offices and organizations.
8. Acted as the Sales' Department's representative to external constituents as directed.

Experience

2-5 Years

Level

Junior

Education

Management

Description :

1. Answered and routed all phone calls, travel arrangements, typed correspondence, prepared spreadsheets and workflow charts, continuously liaised with clients, suppliers and other staff members.
2. Resolved order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
3. Maintained customer database by inputting customer profile and updates; preparing and distributing monthly reports.
4. Prepared sales presentations by compiling data; developing presentation formats and materials.
5. Responsible for analyzing UPS shipment data and discrepancies.
6. Attended several trade shows and processed golf club orders and custom fittings.
7. Accomplished department and organization mission by completing related results as needed.

Experience

7-10 Years

Level

Consultant

Education

MS

Description :

1. Responsible for administrative duties for a sales team consisting of two managers and fifteen sales representatives.
2. Prepared and organized all sales forms and correspondence for them.
3. Managed sales team's timecards, vacations, and weekly/monthly schedules.
4. Maintained inventory of vehicles on the lot, in transit, and on order on a weekly basis.
5. Organized special events, including but not limited to, a 24-hour test drive for 500 people, the GM Hot Button deal for 280 people, and a Hole-In-One golf outing for 72 people.
6. Managed details and performance of the "Higher Gear" computer program.
7. Set up new employees within this system and performed all training and troubleshooting issues for entire dealership.
8. Tracked and maintained inventory reports on a weekly/monthly basis.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Provide exceptional customer service by answering customer enquiries and contacting customers via telephone and e-mail.
2. Resolve customer problems and complaints by researching issues and working with others to follow through to a resolution.
3. Accurate and thorough data entry into various programs and spreadsheets for many different projects, often with tight deadlines.
4. Exceptional follow-up, time management, organizational and research skills.
5. Create CDs, DVDs, PowerPoint presentations and send out samples to customers.
6. Maintain a department Master Calendar, as well as occasionally make reservations for food and travel.
7. Proof purchase orders for correct pricing and item information before submitting for processing.
8. Other various tasks as assigned by the Supervisor.

Experience

2-5 Years

Level

Executive

Education

B.S. In Natural Resources

Description :

1. Provide clerical and administrative support for two Sales Area Vice Presidents and ten Regional Sales Directors.
2. Responsible for various administrative duties include compiling sales data, maintaining calendars, scheduling conference calls and managing credentialing.
3. Plan and execute quarterly sales meetings.
4. Create PowerPoint presentations, agenda, and organize all logistics.
5. Generate distributor letters, surgeon dinner invitations, and other correspondence as needed.
6. Prepare expense reports and ensure budget guidelines are followed.
7. Complete hospital approval paperwork for Accounts Payable entry into QAD and update Salesforce accordingly.
8. Act as a liaison within the various departments of the company to communicate and follow through on assigned tasks.

Experience

5-7 Years

Level

Executive

Education

Associate In Applied Science