Description :

1. A Focal point supporting global sales teams including the VP of global sales, 5 directors, 16 account executives and 24 inside sales associates.
2. Managing the process communication procedures to increase efficiency in the sales organization.
3. Generating monthly metric reports and dashboards based on established KPIs for sales activities and close rates in the salesforce.com database and Microsoft Excel.
4. Analyzing the complex trends in monthly KPI data to uncover potential problems to present to the VP.
5. Maintaining the salesforce.com data integrity through daily monitoring of activity and trends.
6. Built and sustained the intranet/social content management system homepage (powered by Jive) for the company by collecting and uploading material and encouraging employee participation.
7. Facilitating the order processing and account closure activities through SAP big machines.
8. Serving as a liaison between sales, sales operations, finance and professional services departments.

Experience

5-7 Years

Level

Executive

Education

MS

Description :

1. Prospected and solicited new social group business for the hotel. Contracted 15 groups, a combination of wedding and reunion, within a month with an average of 15 to 20 guest rooms per night per group.
2. Served as the liaison between the sales team and operations department.
3. Maintained existing group contacts and past groups for potential future business.
4. Conducted site inspections selling all facets of the hotel for potential and current clients.
5. Deployed system and process training to new hires and coached on-ongoing usability and efficiency to all employees, all levels.
6. Compiled weekly reports for sales director - weekly activity, proposals, appointments, correspondence, revenue, ytd revenue.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Overseeing daily picking operations for all teams. 46 ops employees, 160 RSRS, 136 accounts producing over $2.5 million in sales weekly.
2. Managing the workload distribution of over 100,000 cases weekly. Utilizing crewing models, labor tools and the processes needed to adjust crewing to match volume needs.
3. Maintaining the proper operating conditions for 150 fleet vehicles, which include the largest electric truck fleet in the U.S.
4. Inspecting the proper loading and unloading of goods from trucks returning/ leaving the DC.
5. Managing the customer invoice accuracy for all accounts, reconciling all orders ensuring that all products ordered are charged correctly.
6. Streamlining the communication to the sales team, and providing them with all the required documentation.
7. Facilitating the weekly flight plan, CIBM venues, safety training meetings, and LSS projects.
8. Assisting in problem-solving with issues and provided support to each department as needed, aimed at delivering excellent service for groups.

Experience

5-7 Years

Level

Executive

Education

Associates

Description :

1. Working closely with sales leadership to help establish, refine, and then manage on-going maintenance of all processes and systems.
2. Responsible for creation communications of national chain distributor forms to include employee hierarchy, pricing, authorizations, samples, sales POS promotions.
3. Continually maintaining the working knowledge of all products, customers and pricing data specific to a customer to minimize pricing short pay exceptions.
4. Creating national account documentation, tracking and report generation.
5. Taking care of meetings, schedule, and appointments for multiple sales management.
6. Participating in lead distribution and follow up with sales representatives and/or customers for the maximum close ratio.
7. Facilitating the sales process with targeted assistance and proposal creation.
8. Managing the support functions essential to maintain sales team productivity.

Experience

10+ Years

Level

Consultant

Education

BA

Description :

1. Provided comprehensive training and support to team members on system usage and sales processes.
2. Scheduled and managed client home evaluations, ensuring seamless follow-up and communication.
3. Handled incoming sales inquiries and processed transactions for home access products.
4. Managed sales tracking and ordering for modular ramp programs, maintaining vendor communications.
5. Oversaw all departmental email and fax correspondence, ensuring timely responses.
6. Processed and maintained e-commerce transactions, enhancing customer satisfaction.
7. Trained new sales staff on departmental functions and systems, improving team efficiency.

Experience

5-7 Years

Level

Executive

Education

B.S. in BA

Description :

1. Provided comprehensive project management support to the maintenance sales team, ensuring timely tracking of deliveries and document control.
2. Prepared and verified maintenance agreements and addendums, ensuring accuracy and compliance.
3. Maintained and updated lead lists, initiating targeted sales calls to support the Director of Sales.
4. Coordinated sales activities to enhance team efficiency and achieve targets.
5. Organized and updated electronic vendor and marketing libraries to enhance accessibility.
6. Managed a CRM database for service, sales, and special projects, supporting a team of up to 20 members.
7. Managed sales schedules and appointments for the sales team.

Experience

10+ Years

Level

Consultant

Education

BBA

Description :

1. Collected and analyzed sales data from various company branches, providing insights to management.
2. Handled telephone and email inquiries from suppliers and clients, ensuring prompt and accurate responses.
3. Maintained precise records of monthly and annual sales figures, generating detailed reports for stakeholders.
4. Identified areas for improvement in sales strategies, offering actionable recommendations to management.
5. Coordinated promotional events, such as trade fairs, to enhance company visibility and attract potential clients.
6. Negotiated favorable contract terms with suppliers, strengthening business relationships.
7. Collaborated with marketing to maintain the company website and produce promotional materials.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Delivering exceptional customer service to enhance sales performance and satisfaction.
2. Striving for 100% conversion of inbound inquiries into scheduled appointments to boost sales.
3. Proactively following up on inquiries to ensure resolution and exceed customer expectations.
4. Assisting in problem-solving and managing onsite events to ensure smooth operations.
5. Processing incoming orders accurately and efficiently from various stakeholders.
6. Sending timely acknowledgments to customers regarding order status and delivery timelines.
7. Preparing comprehensive submittal packages for client approvals, facilitating timely order production.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Managed all incoming sales inquiries, ensuring prompt follow-up and lead tracking.
2. Established and maintained strong relationships with clients, enhancing customer loyalty and satisfaction.
3. Collaborated with Sales Managers to communicate group information and event details effectively.
4. Prepared detailed banquet event orders and assisted in the execution of special projects.
5. Coordinated with cross-functional teams to ensure seamless service delivery.
6. Streamlined internal communication processes to enhance workflow efficiency.
7. Monitored client feedback and addressed any concerns proactively to maintain service excellence.

Experience

2-5 Years

Level

Junior

Education

BBA

Description :

1. Supported the sales team in achieving both monthly and annual targets through effective communication of business requirements.
2. Managed essential administrative functions to ensure smooth daily operations and fulfillment of company services.
3. Collaborated with the regional sales team to monitor order statuses and sales positions.
4. Analyzed sales data to identify trends and enhance productivity.
5. Proactively promoted organizational offerings to both new and existing clients.
6. Assisted in implementing sales strategies developed by the sales event manager.
7. Attended networking events to cultivate relationships with potential clients and industry professionals.

Experience

10+ Years

Level

Management

Education

BBA

Description :

1. Collaborated with management to establish accurate sales budgets and performance expectations.
2. Managed production and promotion for annual publications, enhancing visibility and engagement.
3. Ensured seamless processing of contracts and invoices with prospective exhibitors.
4. Monitored contract compliance, including deposits and insurance documentation, to mitigate risks.
5. Built strong relationships with new exhibitors to understand and meet their needs effectively.
6. Executed targeted email and phone campaigns to communicate event benefits and boost sales.
7. Coordinated marketing programs and sponsorship opportunities to maximize exhibitor participation.

Experience

10+ Years

Level

Consultant

Education

B.S. in BA

Description :

1. Enhanced customer experience by employing consultative selling techniques to identify needs and provide tailored solutions, resulting in a 15% increase in sales.
2. Led a team of three sales associates, fostering collaboration and achieving a departmental goal of 70 sales.
3. Coordinated promotional campaigns and sales presentations for fine jewelry, driving significant revenue growth.
4. Provided comprehensive customer service and credit solutions, leading to a 100% increase in customer loyalty program sign-ups.
5. Qualified sales leads and generated new business through effective upselling and cross-selling strategies.
6. Developed and maintained strong relationships with partners to maximize sales opportunities and meet optimal sales standards.
7. Recognized for outstanding service by customers and management, resulting in repeated business and referrals.

Experience

5-7 Years

Level

Executive

Education

BBA

Description :

1. Executed data entry and managed purchase orders for diverse equipment orders, ensuring accuracy and timeliness.
2. Conducted weekly order review meetings with production, engineering, and product lines to align priorities.
3. Administered the Salesforce CRM system, maintaining data integrity and generating insightful reports.
4. Initiated contact with prospects through cold calling to identify opportunities and generate leads.
5. Prepared and negotiated sales quotations, successfully closing deals and establishing new accounts.
6. Coordinated with various departments to align service offerings with client needs, optimizing cost and time.
7. Updated clients on order statuses and managed communications regarding delays or issues.

Experience

7-10 Years

Level

Senior

Education

BBA

Description :

1. Provided sales and administrative support, ensuring the efficient handling of confidential agreements and contracts.
2. Maintained strong relationships with existing clients while successfully acquiring new customers.
3. Processed and managed web orders, ensuring timely communication with clients and sales representatives.
4. Delivered exceptional customer service to both internal teams and external clients, enhancing overall satisfaction.
5. Assisted the sales manager in coordinating sales activities, including inventory management and merchandise ordering.
6. Managed customer-facing sales materials, ensuring accessibility and accuracy for the sales team.
7. Estimated project costs and prepared bid proposals, ensuring timely submission and follow-up with clients.

Experience

7-10 Years

Level

Senior

Education

B.S. in B.A.

Description :

1. Built relationships with customers to ensure customer loyalty; update customer profile in the database.
2. Processed sales orders and provide technical support to customers.
3. Entered and maintained data about customers' equipment that need or have received service.
4. Expedited purchase orders and source special parts for customers.
5. Created spreadsheets to help manage inventory and sales figures.
6. Cleaned and maintained showroom, conference rooms, and display items.
7. Contacted vendors during situations where technical support is needed.

Experience

5-7 Years

Level

Executive

Education

BA In Business Communication

Description :

1. Provided administrative support to the Director of Sales & Marketing, Business Travel Sales Manager, and National Sales Managers while supervising two other sales and catering coordinators.
2. Prepared the sales and revenue month-end reports of production in an excel spreadsheet for the Director of Sales & Marketing, General Manager, and President of the Management Company.
3. Prepared client's contracts on behalf of the Director of Sales & Marketing and other staff members for guest rooms and/or meeting room rental spaces for upcoming meeting dates.
4. Managed, maintained, and organized the Business Wise, Aremis, and Delphi databases including client's non-database files.
5. Managed, sustained, and simplified Request for Proposals for clients under the direction of the Director of Sales & Marketing and other Sales Managers.
6. Briefed the clients with interpretation of their contracts.
7. Coordinated and communicated contractual obligations for large groups between departments.

Experience

5-7 Years

Level

Executive

Education

Master In Business Administration

Description :

1. Coordinated formal proposals to aircraft manufacturers and airlines.
2. Prepared price and delivery quotations, profit analysis and acknowledgment letters distributed to customers and Finance Department.
3. Facilitated customer visits and in-house In-Flight product demos.
4. Managed forecast and inventory for In-Flight Video Walkman, headphones and accessories.
5. Key contacted for customers included daily interface with major accounts (AA, Continental, Delta, Hawaiian, United Airlines, British Airways, Lufthansa, Qantas, Virgin Atlantic, etc.).
6. Researched and coordinated resolution of customer issues with Senior Management, Project Management, Contracts, Manufacturing, Engineering and Finance.
7. Received Employee of the Month Award.

Experience

2-5 Years

Level

Executive

Education

Diploma In Business

Description :

1. Maintained domestic and international customer relations to coordinate pricing, shipments, and promotions.
2. Developed reports for contract bid packages and cost savings presentations.
3. Coordinated start-up of new jobs with production, graphic and design, cost estimating, and marketing departments to meet customer requests and deadlines.
4. Traveled to various branch plants in the U.S.
5. Trained new staff not familiar with the industry and follow up training from manufacturer reps.
6. Assisted in floor moves and inventory pricing.
7. Participated in marketing and advertising strategies.
8. Assisted in office when short-staffed.
9. Maintained and exceeded focus goal expectations.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Managed office functions to support staff.
2. Performed market research surveys amongst client base to seek feedback and use to implement new ideas for future studies and training techniques.
3. Answered and provided staff support in customer inquiries and problem solving.
4. Prepared weekly sales reports of tracked repeat business through successful client follow up.
5. Troubleshoot difficulty areas by working in close collaboration with company units like product development, creative department, and managerial staff and administration.
6. Evaluated financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
7. Planned travel arrangements for 5 executives and staff.

Experience

7-10 Years

Level

Management

Education

High School Diploma

Description :

1. Provided sales support, underwriting and analysis.
2. Evaluated of group insurance risks for proposals.
3. Prepared proposal illustrations and send to producers.
4. Answered producer inquiries about products.
5. Sold, submit all necessary documents to home office for contracting issue and producer appointment.
6. Managed daily office activities, answer and direct incoming calls, emailing, photocopying, and faxing.
7. Sorted and distributed mail.

Experience

2-5 Years

Level

Junior

Education

Business Administration