Working mainly in retail establishments the Sales Floor Supervisor manages the front-end sales operations and delegates tasks to the sales team throughout the day. Duties vary significantly based on the industry, but certain tasks are common and are listed on the Sales Floor Supervisor Resume as – inspecting the guest area to ensure cleanliness; greeting and building rapport with guests, monitoring the financial performance of the company; overseeing the sales workers on the floor, hiring and training new employees; undertaking opening and closing procedures; and delegating basic tasks to staffs.
Employers typically pick supervisors embracing the following skills – strong leadership abilities; the ability to work well in a fast-paced environment; knowledge of handling unexpected situations; the ability to deal with tough customers; problem-solving skills; and proficiency in using all types of sales software. The only requirement is to possess a high school diploma or related. Relevant work experience will be appreciated.
Objective : Detail-oriented with strong technical skills and the ability to learn concepts quickly. Seven years of experience in luxury retail sales and management. Focus on building consistent, lasting relationships with clientele and team through open communication and lifestyle enhancement.
Skills : Microsoft Office, Word, Excel, Negotiation, Customer Service, Music, Branding, Accounting, Sales.
Description :
Consistently met and exceeded department goals for productivity in sales, personally producing 20% of the stores sales two consecutive months.
Surpassed monthly revenue goals for the entire duration of employment.
Managed sales associates on the floor during shift: assigning breaks, helping with sales, product training, as well as assisting with terminal functions.
Communicated with store management before shift, calculating associate and store goals, then after on store metrics during shift including conversion, UPT, IPT, and SPH.
Answered client questions regarding the store and its merchandise.
Recommended merchandise based on customer needs.
Coordinated and executed monthly floor sets and team.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Fine Arts
Sr. Sales Floor Supervisor Resume
Summary : Currently working in the mortgage industry and am looking to advance career path to stretch capabilities, and continue to grow in the finance industry. long term goal is to advance into management.
Built and maintained crucial relationships with store management and district leadership teams.
Recruited, hired, and trained highly qualified applicants.
Created a market full of experts in teaching and training Brand Standard expectations.
Ensured the shrink culture is active in store.
Placed a priority on the employee experience, their development, and ensuring that employees feel they have the opportunity to learn and grow.
Ensured employees have a understanding of their expectations for their position Writing schedules to ensure department is adequately staffed.
Processed and merchandised department's new and existing product according to company standards.
Greeted and offered assistance to customers by informing customers about any ongoing sales and/or Kohl's credit card promotions.
Experience
10+ Years
Level
Senior
Education
Business
Jr. Sales Floor Supervisor Resume
Objective : Assisted Customers with merchandise Handled daily deliveries Processed paperwork for inbound and outbound shipments Delivered superior Customer .
Skills : Customer Service, Microsoft Tools word,PowerPoint, Excel, Communication, Organization,management, Responsibility, Problem Solving.
Description :
Supervised a team of 15 reps with outbound sales calls.
Monitored live calls for quality assurance and held a weekly meeting to discuss performance with each rep.
Kept track of attendance, daily statistics, paid time off, etc.
Presented a breakdown of performance to the clients Accomplishments Motivated team with offering sales techniques and weekly spiffs teams performance was always reaching or exceeding the individual/team sales goal.
Used Organization skills Recruiting, screening, and hiring Training skills Set goals and lead by example Knowledge in Microsoft word,excel,PowerPoint, and data exchange.
Managed 2 to 3 employees per shift.
Trained in and certified in every department in the store.
Experience
2-5 Years
Level
Executive
Education
Administrative Assistant
Sales Floor Supervisor III Resume
Objective : Over 10 years in fast- paced call center environments. Enjoy working as a part of a team to ensure company success as well as individual growth and development.
Skills : Data Entry, Customer Service, Make Appointments, Work With Or Without Supervision.
Description :
Monitored sales staff performance to ensure that goals are met.
Confered with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Provided staff with assistance in performing difficult or complicated duties.
Planed and prepared work schedules, and assign employees to specific duties.
Analyzed details of sales territories to assess their growth potential and to set quotas.
Planed and directed staffing, training, and performance evaluations to develop and control sales and service programs.
Ensured safe and cash drawers were accurate, counted and balanced Prepare bank deposit and print daily reports Perform opening/closing duties for the.
Experience
2-5 Years
Level
Executive
Education
General Equivalency Diploma
Sales Floor Supervisor II Resume
Headline : Experienced 5+ years customer service driven college graduate with a BA in Mass Communications seeking to secure a position with a dynamic company that will allow to use range of experience which includes implementing program initiatives; community relations; and promotion of brand development.
Skills : Abilities And Achievements Matrix Highly Motivated.
Description :
Executed floor changes and rotated merchandise in order to provide enhanced visual presentation.
Managed retail issues regarding merchandising, new item placement and customer issues.
Trained retail staff and assisted customers with purchases to exceed customer expectations as well as store revenue goals.
Demonstrated confidence and focus during periods of high volume or unexpected events to keep store operating to standard and set a positive example for the store team.
Responsible for the handling of opening and closing of cash drawer transactions.
Supervised 8 employees for one of four eye care centers.
Provided customer service for a daily average of 12 patients with sales for eyewear.
Experience
5-7 Years
Level
Executive
Education
Mass Communications
Sales Floor Supervisor I Resume
Headline : Planed and prepared work schedules, and assign employees to specific duties. Analyzed details of sales territories to assess their growth potential and to set quotas.
Skills : Computer , Time Management, Microsoft Office, Customer Service, Data Entry, Leadership, Communication.
Description :
Monitored sales staff performance to ensure that goals are met.
Confered with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Provided staff with assistance in performing difficult or complicated duties.
Planed and directed staffing, training, and performance evaluations to develop and control sales and service programs.
Directed some, operating, compliance, purchasing, , Ensured timely execution of, performance reviews, inventory, new project evaluation, , cost/pricing and related activities.
Developed strong employee productivity and ability to identify; and eliminate work hazards.
Trained new associates how to merchandise, replenish, and recover department according to company standards.
Experience
5-7 Years
Level
Executive
Education
General Equivalency Diploma
Assistant Sales Floor Supervisor Resume
Objective : To apply skills in a relevant environment and advance in employment opportunities. Goal is to obtain a position as a team-player in an organization where can maximize people oriented experience, communication skills and proyblem analysis and problem solving abilities.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Reorganized the sales floor to meet company demands.
Stocked and restocked inventory when shipments were received.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Viewed as a leader in the store.
Experience
2-5 Years
Level
Executive
Education
Elementary Education
Associate Sales Floor Supervisor Resume
Headline : Experienced Supervisor in all facets of inside sales, outside sales, customer service and training. Customer-oriented with superior time management skills.
Skills : Knowledge of the physical security aspects of the job.
Description :
Responsible for training operators on effective sales strategies to promote applications of Sears Credit Cards, product warranties, loyalty rewards program and other promotions for new and existing customers.
Attended weekly store conference calls with the district manager to update on store performance, and set new sales quotas.
Instructed team on the importance of upholding a great level of professionalism with all customer service matters.
Resolved all front desk and in store customer complaints.
Provided excellent customer service and product knowledge at the jewelry counter.
Duties included Motivating the sales floor and keeping them on task.
Coached and counseled those individuals who needed assistance.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Sales Floor Supervisor/Representative Resume
Objective : Educational background in sustainability with a focus on globalization issues, sociology, marketing, and public policy. Comprehensive background in computer technologies, including end-user systems, hardware and software maintenance, and graphic design. History of successful project coordination and program development.
Skills : Cultural Diversity, Verbal & Written Communication,.
Description :
Facilitated teamwork through an open office policy.
Built trust and mutual respect.
Continuously analyzed performance.
Ensured employee satisfaction and improved retention.
Responded quickly and effectively to new policies and sales floor disruptions.
Increased sales by over 20%.
Monitored front-end employees and maximized sales through customer service and leadership.
Experience
2-5 Years
Level
Executive
Education
B.A. In Society
Sales Floor Supervisor Resume
Objective : Workforce and Life Skills Development Leader in the execution of the Greater Kansas City Area Re-Entry Coalition Initiative. Aided and assisted in the development and implementation of the Financial Literacy program for under-privileged communities in the greater Kansas City Area. Self-motivated professional with exceptional follow-through abilities and excellent management skills; able to plan and oversee projects/programs from concept to successful conclusion.
Skills : Property Management, Customer Service, Marketing And Promotions.
Description :
Provided leadership to a team of specific reps, as well as assist in providing complete coverage of the call center floor.
Enhanced employee and client requirements by serving as a Subject Matter Expert on products and services.
Improved Call Center performance by analyzing processes and recommending changes to policies and procedures.
Supported the Call Center metrics through coaching, modeling behaviors and technical expertise.
Maintained call center documentation related to attendance, performance and production.
Represented the employer and acted as a positive member of our vibrant and growing company.
Responsible for the development of the staff incentives and sales promotions.
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