Description :

1. Oversaw sales operations for multiple clients in the mobility and satellite entertainment sectors, driving strategic initiatives.
2. Developed and executed multi-million dollar sales strategies, ensuring alignment with corporate objectives.
3. Utilized performance metrics to identify areas for improvement, achieving a consistent 5-30% increase in sales.
4. Coached teams through transitions, maintaining high performance and customer satisfaction.
5. Collaborated with cross-functional teams to identify and resolve operational deficiencies, enhancing sales performance.
6. Communicated directly with clients to align sales strategies with their objectives, providing regular updates.
7. Designed and implemented innovative training solutions to enhance the skills of sales representatives.

Experience

5-7 Years

Level

Management

Education

BBA

Description :

1. Structured sales operations, overseeing the hiring and management of 27 Depot Managers and 50 temporary personnel across 32 distribution facilities, ensuring optimal geographical coverage.
2. Analyzed sales trends and market demands to determine appropriate product distribution levels, aligning with regional needs.
3. Planned and coordinated facility relocation projects, conducting comprehensive research to identify cost-effective options supporting distribution needs.
4. Collaborated with the corporate Real Estate Department to develop and renew lease contracts, overseeing reconstruction efforts to maximize space and storage capacities.
5. Develop and implement sales strategies to drive revenue growth and market share.
6. Facilitated inspections of distribution facilities to ensure compliance with FDA and OSHA regulations, maintaining high operational standards.
7. Analyze sales data to identify trends and opportunities for improvement.

Experience

2-5 Years

Level

Executive

Education

BBA

Description :

1. Designed and delivered training materials for over 300 sales staff across multiple locations, resulting in enhanced sales performance.
2. Analyzed and optimized sales strategies through rigorous testing and tracking of operational metrics, improving conversion rates.
3. Collaborated with call center management to align sales strategies, ensuring a unified approach to customer engagement.
4. Developed continuous education programs for agents, leading to increased effectiveness in sales techniques.
5. Managed nationwide promotional marketing initiatives that supported over 10,000 partners, driving significant sales growth.
6. Conducted in-depth performance analysis, generating reports that informed strategic improvements and operational efficiency.
7. Oversaw website content management, leading to a measurable increase in online traffic and engagement.

Experience

0-2 Years

Level

Executive

Education

B.S. in BA

Description :

1. Streamlined the consolidation of diverse Sales Operations teams, improving efficiency and alignment across multiple high-revenue brands.
2. Facilitated legal reviews of vendor agreements for top clients, mitigating risks and ensuring compliance with service level agreements.
3. Revamped departmental position profiles and work instructions, enhancing clarity and operational efficiency.
4. Developed comprehensive accrual processes, collaborating with Finance to validate deductions and resolve discrepancies, reporting variances to executive leadership.
5. Achieved a high success rate in disputing deductions with major retailers, safeguarding revenue streams.
6. Streamlined order entry and invoicing processes, ensuring timely and accurate financial operations.
7. Implemented a new CRM system that improved sales tracking and reporting accuracy by 30%.

Experience

5-7 Years

Level

Management

Education

BBA

Description :

1. Managed the planning and execution of sales processes, serving as a key liaison for customer needs.
2. Led cross-functional teams to enhance process development and improve operational efficiency.
3. Compiled and published comprehensive sales procedures to ensure consistency.
4. Collaborated with Global Operations to align strategies with business objectives.
5. Conducted thorough analyses of business requirements, identifying opportunities for growth and efficiency.
6. Served as project lead for the web-based Engine Sales Configurator, guiding it from development to launch.
7. Partnered with the North America Sales team to ensure systems met business goals, enhancing service delivery.

Experience

2-5 Years

Level

Management

Education

B.S. in BA

Description :

1. Support the operation of global sales functions within the Financial Services Industry Business Group, leveraging Salesforce.com for opportunity management and deal lifecycle oversight.
2. Analyze and evaluate sales data and economic trends to assess the achievement of sales targets.
3. Facilitate the sales team by providing essential technical and administrative information regarding services.
4. Create and present performance and procedural materials for the leadership team to enhance operational clarity.
5. Train and support sales staff on tools, processes, and best practices.
6. Developed a centralized Commission document repository using SharePoint to streamline access to commission information for Sales Operations and leaders.
7. Recommended and implemented policy changes leading to a more efficient bonus program, ensuring timely rewards for top performers.

Experience

7-10 Years

Level

Senior

Education

BBA

Description :

1. Developed a comprehensive customer database to enhance targeted sales efforts.
2. Redesigned national sales territories, resulting in a 155% increase in booked sales.
3. Successfully grew and managed a 3x sales pipeline, consistently exceeding quarterly targets.
4. Created proactive business metric analysis to identify operational best practices.
5. Collaborated with sales and marketing to realign processes with the buyer's journey.
6. Revamped the sales onboarding process, reducing time to productivity by 2 weeks.
7. Managed and reported on monthly/quarterly quota and commission structures.

Experience

0-2 Years

Level

Entry Level

Education

BBA

Description :

1. Established a new Sales Operations team with 12 assistant account managers across three locations, ensuring seamless integration and operational continuity.
2. Directed daily support operations for service, product benefits, and claims for diverse group accounts, enhancing service delivery.
3. Streamlined the implementation process for new large groups, achieving a significant reduction in onboarding time.
4. Increased implementation accuracy to 100%, ensuring timely processing of all group accounts.
5. Authored a comprehensive user guide for new business and renewal processes, serving as a live document for team training.
6. Developed a status reporting mechanism for tracking group implementations, fostering accountability and collaboration.
7. Implemented process improvements that enhanced operational efficiency across the Sales Operations function.

Experience

5-7 Years

Level

Management

Education

B.S.B.A.

Description :

1. Directed the hiring, training, and performance management of a high-performing sales team, establishing effective business controls to support operational goals.
2. Identified and cultivated new business opportunities, enhancing relationships within the existing customer base.
3. Implemented cost control methodologies to optimize operational efficiency and achieve profit targets.
4. Monitored and met key customer metrics, improving labor and asset management through strategic operational programs.
5. Facilitated the training of over 50 brokers, equipping them with the necessary tools for effective performance.
6. Mentored and developed a team of 22 direct reports, enhancing team flexibility and capability.
7. Executed a new sales strategy that significantly increased business acquisition rates.

Experience

5-7 Years

Level

Management

Education

BBA

Description :

1. Led a team of sales analysts to optimize lead generation and conversion strategies.
2. Analyzed sales data to identify trends and recommend actionable strategies for improvement.
3. Implemented Salesforce as the primary CRM tool, enhancing sales process visibility.
4. Developed marketing strategies that increased brand exposure nationally and internationally.
5. Created various marketing materials, including brochures and case studies, to support sales efforts.
6. Established strong partnerships through effective negotiation and relationship management.
7. Recommended cost-effective process improvements based on data-driven insights.

Experience

5-7 Years

Level

Junior

Education

BBA

Description :

1. Developed and managed an internal compliance program that improved sales activity tracking.
2. Conducted regular inspections to assess staff readiness and identify areas for improvement.
3. Executed sales initiatives aligned with agreements from health insurance carriers.
4. Coordinated with the sales department to address and resolve customer complaints.
5. Responded effectively to customer complaints, leading to improved satisfaction and retention.
6. Analyzed customer churn rates, presenting findings to management through detailed reports.
7. Forecasted key account metrics to evaluate sales agent performance against targets.

Experience

2-5 Years

Level

Management

Education

BBA

Description :

1. Evaluated and optimized channel operational needs, developing actionable team and individual plans.
2. Coached and mentored the Regional Operations Team to enhance performance.
3. Led initiatives that improved key performance indicators and productivity through tailored programs.
4. Provided comprehensive support for frontline systems, including testing and implementing enhancements.
5. Collaborated with regional contacts to ensure compliance with operational procedures and reporting.
6. Oversaw multiple projects for new location openings, managing logistics and training.
7. Acted as the primary liaison for regional operations, ensuring smooth communication and execution.

Experience

5-7 Years

Level

Management

Education

B.S. in BA