A Senior Communications Manager is tasked with the crucial duty of leading, coordinating, and managing the efforts of all internal and external communications for the company. Essential roles and responsibilities listed on the Senior Communications Manager Resume include – creating informative and interesting press releases, press kits, newsletters, and related marketing materials; developing and implementing effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction; preparing detailed media activity reports, planning and managing the design, content, and production of all marketing materials; supervising projects to guarantee all contents; and creating communication and marketing strategies for new products and launches.
Those seeking this job role must be able to denote on the resume the following skills and abilities – proven work experience, strong knowledge of communication practices, and techniques; outstanding written and verbal communication skills, the ability to multitask and work well under pressure; and leadership skills. A Master’s degree in communication, journalism, or public relations is often required.
Summary : Managing Employee Communications initiatives designed to support key business objectives, long-term goals, and projects, and also Educating staff on new initiatives, messages, goals, and projects determined by senior management.
Skills : Microsoft Office, Adobe Acrobat, Basic Adobe Creative.
Description :
Ensured communications and information systems security requirements complied with legal and regulatory requirements and met customer needs.
Applied advanced IT principles and concepts in the base's first use of Zero Client services; liaison with the user and Air Force Designated Approving Authority representative on port security requirements and risks/vulnerabilities.
Determined acceptable risk to allow enclave access.
Poised to support new Cyber Operations Center mission and over 2K simultaneous training classroom connections.
Stood down legacy domain controllers to merge two networks.
Consolidated over 400 servers/Automated Information Systems for migration into centralized network control.
Organized user account validation initiative; Information Assurance Officers processed 42K user agreements within 2 weeks.
Experience
10+ Years
Level
Senior
Education
MS
Senior Communications Manager Resume
Headline : As an experienced, effective marketing communications writer, content developer, and editor, I consistently deliver compelling, persuasive content. Skills & Expertise: Copywriting - Copyediting - Newsletters - Press Releases - Proposals - Web Content - SEO Optimization - Communications Planning.
Skills : Final Cut Pro, Dreamweaver, After Effects, WordPress, VideoPress, CMS, Office, Pro Tools.
Description :
Supervised the work of one management analyst and three Executive Office support staff, assigning tasks, reviewing projects, and performing evaluations.
Developed news releases, media advisories, website content and communication campaigns.
Wrote Housing and Urban Development (HUD) required documentation and annual report, analyzing and comparing fiscal year projections to actual outcomes.
Presented annual report to the Board of Commissioners for its approval.
Managed the Limited English Proficiency (LEP) program, writing and instituting policies, evaluating efficacy of program, instituting changes when necessary.
Reviewed and rated all vendor RFPs, interviewed vendors, reviewed and offered services contracts, trained internal LEP coordinators.
Identified communication opportunities and recommended appropriate communication vehicles.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Senior Communications Manager Resume
Headline : Partnering with senior management to develop and implement broad-based Employee Communications tools, providing employees with messaging and industry/competitive context for all key business initiatives.
Skills : Media Relations, Public Relations, Product Launches, Social Media, Powerpoint, Microsoft Office, Community Relations, Agency Management, Crisis Communications, Outlook.
Description :
Developed and implemented national and regional communications plans to drive corporate strategy, business initiatives and sales goals.
Directed regional public relations activities in over 20 of top 30 Designated Market Area (DMA) in US.
Oversaw multiple external public relation agencies in numerous top-tier markets.
Increased number of media stories that positively impacted acquisition and retention across various business channels as primary spokesperson and tech industry subject matter expert for print, radio and television.
Secured coverage in USA Today, Huffington Post, Forbes, CNET, San Francisco Chronicle, AllThingsD, Fierce Wireless, Good Housekeeping, CBS News and more.
Drove local media share of coverage 30%, obtained average of 80% positive/neutral tonality each quarter and grew engagement with regional social media influencers 40% by managing relationships with top-tier business/tech, consumer, lifestyle and trade media outlets, including bloggers and Silicon Valley influencers.
Managed public relations that generated media and consumer buzz and drove pre-registration to company website prior to any paid advertising by collaborating with global OEM partners on iconic product launches, including Samsung, HTC, Motorola, LG, Kyocera, Sierra Wireless and Novatel.
Experience
5-7 Years
Level
Executive
Education
MS
Senior Communications Manager Resume
Summary : To use my strengths and my background to present the best product while developing more knowledge and skills. Independent worker willing to put in the time and energy necessary to succeed and excel.
Skills : Program Management, Business Operations, Event Management, Event Planning, Internal Communications, Budget Management, SharePoint, People Management, Vendor Management.
Description :
Managed a team of call center representatives averaging 85 calls per day.
Implemented new communication methods to interact with customers more efficiently.
Responsible for streamlined communications within each department to accurately support daily operations.
Managed customer relations.
Produced reports on all new leads for sales and marketing purposes.
Mastered calendar manager for the entire sales department.
Assisted sales team by providing necessary tools to the sales team to ensure they are equipped for presentation.
Experience
7-10 Years
Level
Management
Education
BS
Senior Communications Manager Resume
Summary : Senior Communications Manager possessing more than eleven years of experience in corporate messaging, media relations, and executing public relations strategies across diverse industries. A highly skilled writer and editor capable of crafting compelling corporate messaging for both internal and external audiences.
Skills : Data Center, Network Security, Security, Leadership, Information Security, Accreditation.
Description :
Lead driving brand recognition to create connections with consumers and trade experts.
Lead the media relations efforts for several wineries including flagship brand Kendall-Jackson.
Crafted internal and executive communications while collaborating with cross-functional teams to support organizational goals.
Developed the communications strategy for K-J AVANT, a new line of wines for millennials; earning coverage in 45 wine, food, business, and lifestyle publications.
Campaign resulted in 42 million print and online impressions.
Created the earned, owned, and paid media strategy for the launch of Murphy-Goode Winery's Homefront Red.
Resulted in unprecedented media coverage including such prestigious periodicals as Redbook, Woman's Day, Food & Wine, and The Wall Street Journal along with television's Today Show.
Experience
7-10 Years
Level
Management
Education
MS
Senior Communications Manager Resume
Objective : Results-oriented professional with diversified experience in public relations, marketing, project management in corporate, higher education, government, and nonprofit sectors. Problem solver and team player with the ability to work independently and meet deadlines. Effective manager and mentor with outstanding oral and written communication skills. Solid credentials: Ph.D. in Mass Communication, Master's in Journalism, Bachelors in Marketing and in Journalism.
Skills : Microsoft Office, Planning Skills.
Description :
Developed and implemented integrated communications strategies to promote WWF's program and policy agenda.
Initiated and coordinated press conferences, media briefings, and special interviews.
Maintained ongoing relationships with senior international journalists, responded to media requests and represented WWF at national and international policy meetings.
Coordinated activities of communications officers for various programs.
Wrote press releases and fact sheets for issues of concern in target areas.
Assisted in development and promotion of organization's Web site and developed promotional plan to capitalize on outstanding online presence.
Worked with host institutions to public outreach events.
Experience
2-5 Years
Level
Executive
Education
Ph.D. In Mass Communication
Senior Communications Manager Resume
Headline : Accomplished Senior Communications Manager professional with a significant and unique blend of senior executive-level administrative and communications experience supporting CEOs and senior leaders in the Information Services and Financial Services industries. Superior written and verbal communication skills, with expertise in executive communications, content development, and process management.
Skills : Operations Planning & Coordination, Project Management, Highly Effective Communicator, Program Development & Administration, Organizational Management, Gifted problem solver, Excellent ability to adapt to difficult situations, Proven leadership, Administrative Management, Detail oriented.
Description :
Overhauled process for sourcing stories by creating a month-out view of intranet editorial calendar.
Responsible for Chairman and CEO messaging, presentations, and talking points.
Increased team member engagement.
Created, scripted, and produced multiple global communication initiatives: # Corporate-wide news show to publicize company progress, international updates, new initiatives.
Tracked Internet activities online using Media Matrix and e-Watch and reported on the media usage of information.
Cultivated relationships with key reporters that resulted in story placement in major national and international media including CNN, Wall Street Journal, New York Times, LA Times, Newsweek, ABC News, CNN International, Financial Times, and BBC.
Coordinated an innovative media program for Kendall-Jackson drawing more than 20 lifestyles, food, home, beauty, and fitness-focused publications to the winery for a curated lunch in the vineyards experience.
Experience
5-7 Years
Level
Executive
Education
MS
Senior Communications Manager Resume
Objective : Senior Communications Manager professional with expertise developing and leading international marketing initiatives in high tech industry driving revenue and business growth. Experienced leader with strong engagement and relationship-building skills. Unique ability to solve business issues by facilitating information sharing across organizations. Decisive, creative, and innovative delivery of technology marketing programs.
Skills : Managing Skills, Creative Skills.
Description :
Created multi-lingual promotional videos for the international market to promote services, build name recognition and boost credibility.
Viewed by over 500 international customers, channel partners, and sales teams.
Project completed $25K under budget at 30% savings.
Conceived and launched the International Services web portal as a primary communication vehicle for delivery of consistent messages and leadership strategy to the organization.
Grew from less than 1% to 17% of total Avaya corporate web usage in the first year.
Created integrated marketing campaign to drive traffic.
Reduced $15M in contact center expense.
Experience
2-5 Years
Level
Junior
Education
Master Of Business Administration
Senior Communications Manager Resume
Objective : Senior Communications Manager with 5+ years of experience in Training staff and counseling other personnel on the best use of new and available Employee Communications tools, Writing and editing company-wide communications.
Skills : Product Management, Operations, Digital UX, Cloud/SaaS.
Description :
Managed a team of call center representatives Managing customer relations.
Managed strategic accounts with ownership.
Mastered calendar manager for the entire sales department.
Assisted sales team by providing necessary tools to the sales team to ensure they are equipped for presentation.
Project management - Migration from Zoho CRM to SalesForce with zero company downtime.
Onboarded customers for leased systems acting as the mediator between customer and dealer.
Managed and executed projects as assigned by the Marketing Manager.
Experience
2-5 Years
Level
Junior
Education
MS
Senior Communications Manager Resume
Headline : Energetic manager with extensive experience leading successful business outcomes in highly matrixed and evolving environments through strategic program development, efficient operations, impactful events, and engaging communications. Proven ability to influence, collaborate, and communicate across groups, geographies, and with stakeholders at all levels to accomplish business objectives.
Skills : Microsoft Project, Program Management, Change Management, Scheduling, Inventory Management, Trainer, Conflict Management, Microsoft PowerPoint, Microsoft Excel.
Description :
Crafted daily communications via email, voicemail, text message, and the intranet for both internal and external communication.
Edited communications from the various sales and operations channels for distribution and consumption by the sales employees and senior leadership of AT&T Wireless.
Increased sales productivity and operational efficiency via timely and effective communications aimed at specific sales and customer service channels within the company.
Used various web development and design tools to maintain and redesign internal websites for easier content search and more pleasant design.
Worked with cross-functional departments for consistent webpage look and feel.
Maintained distribution lists for communications.
Managed national projects in regards to communications including Streamlined Communications Distribution via alternate media.
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