A Senior Community Manager is responsible for managing and handling the communication process between the company and the community resources. The job description and duties listed on the Senior Community Manager Resume include the following – setting up and planning social media and communication campaigns; responding to customers on time; monitoring and reporting on feedback and online reviews; liaising with development and sales department; responding to customers on time, and staying updated with digital technology trends.
The most sought-after skills include the following – experience in planning and leading community initiatives; the ability to identify and track relevant community KPI’s; strong verbal communication skills; hands-on experience with social media management; and knowledge of online marketing. A degree in marketing is considered as the minimum qualification. Work experience is also needed.
Objective : Seeking new challenges in a position that will utilized and strengthen organizational, motivational skills, oral/written communication skills, time management, and the ability to find solutions under pressure, while meeting deadlines efficiently and effectively.
Skills : Microsoft Office, Outlook Express, C3, AS400, Connect, Jenark GUI, Gate PC, Keyscan, Maxwell Systems, 10-Key Touch, 45+ WPM.
Description :
Provided excellent management and customer services.
Enhanced client confidence, educate and provide a productive work force while maintaining a profitable growth.
Ability to interact proficiently with clientele, homeowner, vendor and inter-office personnel.
Ensured all civil codes and legal document requirements are met and association remains in compliance.
Managed Board of Director Community relations.
Attended and conducted all client meetings.
Created BOD agenda and packets (BP) in accordance with company procedures.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Senior Community Manager III Resume
Summary : Detail-oriented and organized Property Manager effective at managing personnel, property and special projects.
Skills : EpicCare Ambulatory, MyChart.
Description :
Completed annual rent calculations using housing database software Coordinated with janitorial and engineering staff on maintenance and upkeep.
Completed final move-out walk-throughs for tenants Carefully screened applicants for tenancy.
Analyzed and evaluated monthly and quarterly financial statements Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes Oversee day to day operations of commercial and residential property management and leasing office.
Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes Developed annual operating budgets and forecasts, as well as sales and marketing plans Maximized rental income while minimizing expenses through effective planning and control Communicated effectively with owners, residents and on-site associates.
Followed up on delinquent tenants and coordinated collection procedures Operations Manager O.T.C.
Completed final move-out walk-throughs for tenants Introduced and monitored effective lease renewal programs.
Carefully screened applicants for tenancy Analyzed and evaluated monthly and quarterly financial statements.
Experience
10+ Years
Level
Senior
Education
Accounting
Senior Community Manager II Resume
Summary : Search of a position that will utilize experience as a Senior Community Property Manager. a combined 6 years of working directly with First Service Residential (3 years as an HOA Board President managed by FirstService and 3 years employed by FirstService). Combine this with background as a professional Interior Designer, excel at project management, have excellent customer service skills, Detail oriented and have an extensive business background.
Skills : Microsoft Office, Yardi Voyager.
Description :
Managed and maintained Conventional and Section 42/tax credit properties ranging up to 455 units.
Experienced includes garden-style, mid-rise, and high-rise property types.
Hired and terminated associates and perform associate performance reviews.
Worked closely with dca and compliance department in approving resident files.
Responsible for preparing budgets, accounts payable and processing checks to vendors.
Worked closely with regional support team in transitioning of new communities brought on board.
Responsible for preparing budgets, accounts payable, preparing daily, weekly and monthly financial reports helped with training of new site manager's and their accountability.
Experience
10+ Years
Level
Senior
Education
AA In Accounting
Senior Community Manager I Resume
Summary : Strategize growth opportunities through growing revenue, decreasing expenses across the portfolio; and hiring and managing a stellar team. Manage with company oversight, commitment to cost-effective management of resources and quality performance.
Skills : Management, Finances.
Description :
Reviewed of rents through the use of yieldstar and verifying rents are in line or above market.
Analyzed monthly budgeting and accounting reports to maintain expenditure controls.
Assisted with acquisition and disposition of communities, acting in a mentoring role to new associates.
Complied with company policies and procedures including reporting Affordable Bond Regulations, Fair Housing, and Americans with Disabilities Act, Fair Credit Reporting Act and other laws and regulations governing multi-family housing operations.
Oversaw a two-phase, 254-unit affordable housing community with 7 employees Facilitated staff compliance with HUD regulations through on-going .
Preparee monthly reporting for director of operations, board of directors, and portfolio.
Addressed and resolved resident issues to best serve residents’ needs, as well as owners’ interests.
Experience
7-10 Years
Level
Management
Education
License In Georgia Real Estate
Assistant Senior Community Manager Resume
Summary : Driven leader with thirteen years of on-site property management experience and multi-site management at the regional level. Confident problem solver with proficiency in all office systems. Efficient manager of on-site HR and accounting duties; creation and implementation of property budgets; and creation and compilation of financial reports for ownership packages.
Managed the day-to-day operations of an Affordable Housing Community -Manage a staff of 3 persons, consisting of 1 Assistant Manager and 2 Maintenance persons -Ensure that property records are accurately maintained and ensure that all lease files are maintained in a secured area and located behind two locked doors for security.
Completed all required reports in an accurate and timely manner.
Inspected property regularly to insure that it is well maintained and has good curb appeal.
Supervised outside contractors working on the property.
Maintained work orders on all maintenance requests and respond to those requests within 48 hours.
Reviewed, approved and processed invoices as goods and services are ordered on a weekly basis.
Ensured that apartments are cleaned and made-ready after move-outs.
Experience
10+ Years
Level
Senior
Education
Business Administration
Associate Senior Community Manager Resume
Summary : Effective communication skills Affordable Housing Strategic management skills Section-8 Housing/HUD compliance Critical thinking skills Proficient Time Management Skills.
Skills : Microsoft Office, Excel, PowerPoint, Yardi.
Description :
Used effective techniques to resource, screen, hire, orient, and train new personnel within established company guidelines.
Complied with HUD and State Regulatory Agencies.
Oversaw, implemented, or participated in on-going staff development, which includes; training, coaching, and counseling, analyzing and providing general guidance.
Monitored management and staff performance, motivation and cross training.
Developed employees through performance, feedback, and challenges.
Delegated responsibilities and special projects to personnel as necessary.
Documented employee performance properly and take disciplinary action when necessary on a timely basis.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Business
Assistant Senior Community Manager I Resume
Summary : Experienced property manager with eight years' growth in all areas of affordable multi-family site operations, including work on Project Based Section 8, Public Housing, and Tax credit communities. Professional and detail-oriented individual responsible for property financial development through improved rent collections, ledger reconciliations, and budget management.
Skills : Microsoft Office, Outlook Express, C3, AS400, Connect, Jenark GUI, Gate PC, Keyscan, Maxwell Systems, 10-Key Touch, 45+ WPM.
Description :
Developed and maintained client relations through written and verbal communications with owners and investors weekly regarding the property performance.
Prepared realistic budgets for income and operational costs, prepare owner report packages, consult with owners on needed capital improvements and repair of property, alert owners to life safety issues, and maintain positive relationships with owners.
Inspected the properties and monitor financial performance.
Monitored the financial objectives to insure the budgeted goals are met.
Developed and maintained associate relations by hiring, training, counseling, and disciplining direct report, as well as evaluate associates' performance.
Spearhead the renovation program for 5 Star Remodel & Landscape, which includes choosing the renovation scope and interior finishes, construction/.
Created real time reporting to track revenue trends, occupancy, loss/gain to lease, vacancy, net effective rents and recommendations for appropriate.
Experience
10+ Years
Level
Senior
Education
Bachelor In Accounting
Senior Community Manager/Developer Resume
Headline : Developed, reviewed, and submitted property operating and capital budgets.
Monitored timely receipt and reconciliation of all aged receivables including rent, late fees, damage charges, etc.
Managed monthly collections in order to maintain zero delinquency and achieve Net Operating Income.
Oversaw the lease-up of Evergreens at Mahan from 60% in Phase II at arrival to 97% at the end of November 2009.
Promoted staff harmony through support, effective leadership, and positive example.
Skills : Social Media, Social Marketing, Public Speaking, Non Profit, Media Relations, Blogging, Editing, Press Releases, Advertising, Brand Compliance.
Description :
Managed a HOPE VI community of 242 units comprised of Market Rate, LIHTC, Public Housing, HOME, and Project-Based Section 8.
Oversaw implementation of a $1.7M grant from the Knight Foundation for Community Life (supportive services).
Oversaw all audits and property inspections including local Housing Authority, state finance agency, investors, and HUD REAC inspections.
Built and maintained relationships with key stakeholders for the property.
Handled resident complaints in a timely fashion.
Managed site staff including hiring and disciplinary action when necessary.
Analyzed and evaluated monthly and quarterly financial statements.
Experience
5-7 Years
Level
Executive
Education
BS
Associate Senior Community Manager I Resume
Summary : Dedicated Community Manager looking for an opportunity to work for reputable company where my skills and experience will be of value.
Skills : Tax Credit, Public Housing, Customer Service, Yardi, Microsoft Office, Account Management, Lease Up, Annual Fair Housing Training.
Description :
Developed and maintained client relations through written and verbal communications with owners and investors weekly regarding the property performance.
Prepared realistic budgets for income and operational costs, prepare owner report packages, consult with owners on needed capital improvements and repair of property, alert owners to life safety issues, and maintain positive relationships with owners.
Inspected the properties and monitor financial performance.
Monitored the financial objectives to insure the budgeted goals are met.
Developed and maintained associate relations by hiring, training, counseling, and disciplining direct report, as well as evaluate associates' performance.
Reviewed the physical aspects of each portfolio property to assure that the property is clean, appealing and marketable, vacant units are move-in ready, that the marketing plan is being followed, and that commission payments are properly recorded and paid.
Responsible for managing buildings, units, grounds, and common areas, completion of all work orders, unit make readies, preventive maintenance, equipment and record keeping.
Experience
7-10 Years
Level
Management
Education
Bachelor In Accounting
Senior Community Manager Resume
Objective : Forward thinking and persuasive strategic manager. A tenacious but amiable 16 year sales and management professional. History includes effective and successful lux retail management and service management. Core strengths include but are not limited to: a passion for innovative marketing to drive the business, exceptional written, oral and listening communication skills, a flair for creative event planning, coordination and implementation.
Skills : Youtube, Microsoft Office, Social Media Marketing, Adobe Creative Suite.
Description :
Promoted Service Coordinator to Community Manager Through outreach and an innovative approach saved residents $72,330 by cultivating community relations that provided food, health care services and additional needs.
Managed an independent senior citizen property, resident files of dual properties and 5 staff members.
Communicated and facilitated all work orders to be completed by the maintenance and housekeeping dept.
to ensure an OSHA safe and pristine environment.
Increased resident retention through outstanding sales, resident services and quality to surpass the competitor, continuously ensuring 100% occupancy.
Marketed, developed and maintained strong partnerships with outside community businesses in order to obtain facility donations.
Restructured various process and procedures to gain efficiency and positive facility culture.
Created and developed an efficient and articulate inspection format for all properties.
Oversaw all aspects of leasing units, move-ins, move-outs and recertification's.
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