A Senior Professional Representative plays a vital role in the customer service department and is responsible for supervising staff, assigning tasks, reporting to superiors, solving customer problems and inquiries, and improving strategies and procedures. Essential roles and responsibilities associated with the post are listed on the Senior Professional Representative Resume as – handling high-priority and escalated customer requests, handling client/customers across the globe, training junior customer service representatives, providing a smooth solution to escalated client issues, and prioritizing client requests and providing customer service.
Some of the skills and qualifications that highlight a resume are – time management, strong product knowledge, a flair for communication, and negotiation skill, knowledge of using various social media, several years of work experience, and telephone etiquette. The minimum education required for the post includes a bachelor’s degree in English, Science, or Arts.
Summary : Highly qualified Senior Professional Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Pharma sales, Group selling, Speaker development, Executing marketing plans, Public speaking.
Description :
Developed and maintained Physician territory call plan for efficient coverage and call back frequency.
Met all quarterly objectives while building an account base and increasing sales volume using professional sales presentations, customer rapport building and needs assessments.
Routinely called on targeted and nontargeted physicians in rural and urban geographies to drive market share for all promoted products.
Leveraged formulary contracts at Department of Defense and Indian Health Service facilities to grow therapeutic markets and increase sales.
Worked closely with specialty representatives to plan and execute medical education opportunities for customers in geography.
Built excellent relationships with Cardiology, Gastroenterology, Endocrinology, Allergy, Pulmonology, and Primary Care accounts.
Responsible for primary care vaccine sales.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Business Administration
Senior Professional Representative Resume
Summary : Highly motivated and detail oriented sales leader with lengthy track record of medical device and biological/pharmaceutical success. Consistent track record of market share, sales growth and client retention. Capable of exceeding company and customer expectations by developing and executing marketing and business plans. Thrive on high levels of challenge and responsibility.
Skills : Experienced Healthcare Leader, Retail.
Description :
Marketed large line of products to Primary Care, Internal Medicine, and Specialty Physicians including Orthopedic Surgeons, Allergists, Pulmonologists, Cardiologists, Endocrinologists, Neurologists, and Pediatricians within the Arkansas territory.
Set up and serviced direct accounts, assisted clinics and groups in use and protocol development for two new vaccines, Gardasil and Zostavax.
Successfully launched and sold Januvia, a DPP-4 inhibitor for the treatment of Type 2 Diabetes; subsequently promoted to a permanent position selling vaccines.
Won Regional Zostavax Stocking Award for exceeding 40% stocking in focus locations.
Promoted a variety of pharmaceutical products in various therapeutic classes to primary care and specialty physicians in office and hospital settings.
Received Vice President's Club Award (highest distinction for sales performance) Received Region Director Achievement Award for overall performance and Best MAXALT versus IMITREX share change for the Washington, D.C.
Received award for #1 market share for MAXALT in the Region.
Experience
10+ Years
Level
Senior
Education
M.A. In Public Communication
Senior Professional Representative Resume
Objective : A highly skilled sales professional with a proven, successful and documented track record of developing and implementing strategic plans to exceed corporate sales objectives. Excellent written and verbal communication skills.
Established & implemented a tactical plan for this brand, monitor weekly data & provide consistent, relevant feedback to peers and management that identifies areas of opportunity for business growth, and develop focused messaging to drive sales performance.
Consistently ranked in the Top 5 of 96 sales teams for the North Central RBG for NRx share with targeted physicians.
Successfully planned and implemented extremely successful medical education programs to targeted high volume/potential physicians.
Fostered strong sales growth by combining confident product knowledge with excellent sales skills yielding lasting relationships.
Demonstrated the abilities to develop excellent relationships with health care professionals, provide education and quality service, and deliver sales performance results.
Achieved successful new product launch results for Zetia and Januvia.
Marketed pharmaceutical products to physicians and other health care professionals.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Senior Professional Representative Resume
Objective : Accomplished and successful Senior Professional Representative professional with expertise in Sales in the Pharmaceutical Industry. Proven track record of meeting objectives in various competitive environments.
Skills : Microsoft Office, Public Speaking, Outside Sales, Retail Sales, Medical Supply Sales, Written Communication, CRM.
Description :
Represented Merck's cardiovascular, neurological, diabetes, and arthritis products.
Focused on changing treatment guidelines.
Managed the highest dollar volume and physician volume in the district.
Earned Region Product Portfolio Award and achieved 50% market share for new product launch.
Recognized with Regional Award for high dose product utilization.
Captured responsibility for managing Mt.
Responsible for supervising and training new representatives and staff.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Business Administration In Marketing
Senior Professional Representative Resume
Summary : Energetic, highly focused Sales and Marketing Professional with over 15 years experience in the healthcare industry. Effective at promoting products, increasing sales, and working cooperatively at hospitals, physician-based offices, and managed care organizations. Demonstrated talent for leadership, managing budgets, organizing planning, and goal achievement.
Skills : Windows 7, Windows 8, Powerpoint, Excel.
Description :
Customized benefit of Merck product for appropriate patients in all sales discussions and services for customer's business.
Tactical planned integrated to achieve mutual long-term goals.
Exceeded expectations and placed in the top 10% of the Region.
Trained Assistant to incoming training classes.
Developed influential customers as local advocates.
Acted as a participative facilitator in business unit/region meeting settings.
Screened new hires on behalf of the business manager.
Experience
10+ Years
Level
Senior
Education
B.A. In Banking And Finance
Senior Professional Representative Resume
Summary : Successful Outside Senior Professional Representative experience within the medical, pharmaceutical, and business-to-business industries. Knowledgeable in medical specialty areas including urology, osteoporosis, gynecology, cardiology, dermatology, and podiatry. Excellent oral and written communication skills Proficient in Microsoft Office, SAP, SalesPro, and other database software.
Skills : Microsoft Office, Sales.
Description :
Responsible for $6 Million, seven-county sales territory from Oneida to Schenectady County.
Skilled in business planning, execution, and leading group counterparts to meet or exceed all goals.
Received Directors Club Award, was ranked 1st for Singulair and 6th overall out of 64 teams.
Responsible for Januvia being added to Utica hospital formularies in 2006, assisted in influencing Excellus and MVP formulary members for adding Januvia to respective plans 2nd tier.
Ranked 42nd nationwide for Januvia share growth during launch cycle.
Ranked second in Eastern District for market share growth.
Answered incoming telephone inquiries including, but not limited to, requests for general account information, concerns related to contributions and withdrawals, how to make changes to an account, product information, and tax questions. Complexity and scope of questions based on level.
Experience
10+ Years
Level
Senior
Education
GED
Senior Professional Representative Resume
Headline : Currently looking for an opportunity to utilize my strategic healthcare sales skills and leadership abilities. I possess the keen ability to create and implement plans that result in market penetration and revenue growth with both existing and targeted clients. I seek to gain and maintain a competitive edge by becoming a trusted consultant and advisor, building long-term relationships.
Skills : CHP, Certified HIPAA Professional.
Description :
Initiated and drove business practices to increase market share across southeastern Virginia, calling on more than 300 physician offices.
Sold in lipid and respiratory markets, conducting consultations to determine needs.
Developed new business and penetrated existing accounts.
Exceeded company objectives for the plan by planning, coordinating, and implementing goal-focused strategies.
Received an award of excellence for distinguished leadership in developing and implementing business strategies that resulted in growth.
Assisted participants through the navigation of the automated voice response system as well as the Web Site.
Submitted requests for research and follow-up if needed after the initial call. May be required to make outbound calls if necessary. Expectation is determined by level.
Experience
5-7 Years
Level
Executive
Education
B.A. In History
Senior Professional Representative Resume
Headline : Goal is to build my career within the medical sales industry. I want to be a team member with a company dedicated to the advancement of medical research and development. I bring capital equipment, primary care, and territory management with superior negotiating and presentation skills.
Skills : Proficient In Microsoft Word, Excel And Powerpoint, Planning Skills.
Description :
Responsible for selling Merck & Co.
Demonstrated excellence in oral and presentation skills.
Targeted appropriate physicians by analyzing company-provided data and developed a comprehensive marketing strategy.
Analyzed business opportunities and identify the needs of customers while effectively communicating the features and benefits of assigned products to various Physicians, Hospitals, and Pharmacies.
Exceeded Sales Objective Ranked #2 in District for Zocor Sales Objective.
Reviewed, comprehend, and implemented all new communication regarding plan updates and changes.
Ran disbursement quotes, respond to managerial feedback, and attend meetings and training sessions.
Experience
5-7 Years
Level
Executive
Education
B.S. In Business Administration
Senior Professional Representative Resume
Summary : Result-driven Senior Professional Representative with 20+ years of success managing key accounts, cultivating new business, increasing territory sales, and expanding revenues in existing accounts. Specialist in building long-term relationships with key money decision-makers, developing and managing enthusiastic sales teams, and managing profitable sales territories. A persuasive communicator who speaks conversational Spanish and fluent French. Superior skills using MS Word, Excel, PowerPoint, and proprietary applications.
Skills : Planning Skills, Communication Skills, Developing Skills.
Description :
Produced success across all core areas of sales, business development, and account management marketing cholesterol, arthritis, and respiratory medications to primary care physicians while delivering outstanding product support.
Promoted to Senior Professional Representative; and two-time winner of Merck's Vice President's Club Award for top 10% in annual sales nationwide.
Rapidly developed a large Sacramento Valley territory into a top producing region and formulated success-driven marketing strategies to identify new revenue streams, achieve Merck's market share goals, and produce annual sales quotas of as much as 150%.
Developed and managed physician accounts.
Conducted product education and user training.
Maintained a high priority on delivering pre-sale and post-sale product support.
Helped achieve formulary, reimbursement, and managed care approval.
Experience
10+ Years
Level
Senior
Education
MBA In International Business
Senior Professional Representative Resume
Summary : Over 7 years of sales experience within the pharmaceutical and retail industry. Consistently demonstrates the ability to generate highly impactful presentations to drive sales. Awarded Peak Performer award for being in the top 10% of the nation's sales force. Tailored sales presentation and marketing plan based on customer needs.
Skills : Planning Skills, Managing Skills.
Description :
Developed and managed newly designed territory with responsibility for marketing and selling osteoporosis, cardiovascular, diabetic, asthma and allergy, and neurology pharmaceuticals to primary care physicians and other high volume healthcare professionals in medical offices, hospitals, and pharmacies in central Illinois.
Educated physicians regarding cutting-edge treatment options for a wide array of diseases.
Scope of responsibility also included health data analysis, planning, program development, and team projects.
Results Developed influential physician advocates for product lines and often utilized these relationships to secure favorable managed care positioning.
Selected by management to mentor counterparts on entire product lines, and worked with high-level management to establish the new commercial model for the organization.
Achieved a top ranking in the region.
Responsible for successfully selling ZOCOR and COZAAR/HYZAAR to physicians in Bethlehem, PA.
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