A Server Supervisor is responsible for supervising all aspects of the restaurant and ensure that all servers work towards smooth operations. The job description entails delegating tasks to all servers, and make sure that the assigned tasks are completed in a timely manner. Other accountabilities are listed on the Server supervisor Resume as – planning and delegating work duties to the servers, overseeing the staff, assisting the HR teams and their hiring process, training new employees, maintaining a strong relationship with suppliers and vendors, inspecting the food and beverage stock level and restock them, conducting inspections of the restaurant kitchen, and solving customer complaints.
The nature of the job demands the following skills – proficiency in relevant software, experience in demonstrating leadership skills, the ability to maintain a positive work environment, amazing written and verbal communication skills, exceptional customer service skills, and multitasking skills. A bachelor’s degree in Hospitality or Business management is required.
Objective : Server supervisor who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed, specializing in administrative support to a busy office. Committed to delivering high quality results with little supervision.
Skills : Customer Service, Event Coordination.
Description :
Gave each guest a dinning experience with out any fault.
Made sure everything arrived promptly and ran smoothly.
Stocked shelves correctly as well as supplying our salad bar or drink stations.
Kept a very clean work station was important.
In charged of taking over a more challenging table and training new employees and to show them the seven step rule to ensure a great and error free dinning experience.
Completed my duties and maintained a clean section.
Responsible for training staff on the key elements and basics of customer service.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Server supervisor Resume
Headline : As a Server supervisor, responsible for Reviewing, training, implementing, and enforcing Standard Operating Procedures, Ensuring service levels are achieved and aligned with client agreements, Ensuring customer expectations are met or exceeded.
Responsible for the direct sales/contact with guests in the restaurant.
Responsible for 12 server schedules and side-work worksheets to be completed daily.
Learned how to manage the end of day and month end reports as to the day to day functions within the establishment.
Responsible for daily close outs and bank deposits, food ordering and the overall cleanliness of the restaurant.
Built a relationship with employees as well as patrons.
Used interpersonal skills, mostly verbal, some were written as well.
Monitored food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets.
Experience
5-7 Years
Level
Junior
Education
BS In Paralegal
Server supervisor Resume
Objective : To obtain a Server supervisor position in which my education, experience, and skills can be effectively utilized for mutual benefit. Looking to relocate from California to New Jersey or New York.
Skills : Excellent oral and written communication, Supervising Skills.
Description :
Counted and opened/closed all drawers and safe deposits.
Made money and coin orders.
Supervised the front end of the restaurant.
Provided excellent customer service while educating them on the menu.
Percussed, ran food, Expo's, and helped perform any extra duties.
Completed side work and running sidework.
Performed closing and opening duties.
Experience
2-5 Years
Level
Junior
Education
B.S. In Health Promotion
Server supervisor Resume
Headline : To continue my career with an organization that will utilize my management, supervision, and training skills to benefit mutual growth and success, Experienced, working in food service, consists of strong leadership and training skills. I have a proven record of moving into leadership and training roles.
Skills : Training Skills, Staff Management.
Description :
Saw the daily operation of the dining room.
Responsible for training the dining room staff, coordinating a smooth service, demonstrate excellent customer service, and served as a liaison between management and staff.
Responsible to ensure that the daily side work was completed, as well as other tasks, to ensure a safe and clean environment for both staff and guest.
Trained all new employees on the standards of operation, to achieved exceptional guests service.
Continuously training the fine dining standards set fourth buy the organization.
Hired, trained and coached over 60 new servers while preparing to open a brand new, one of a kind establishment.
Created the server training manual, which shortened new server training time and improved quality of customer experience.
Experience
5-7 Years
Level
Executive
Education
MS
Server supervisor Resume
Headline : Obtain a Server supervisor position as a team player in a people-oriented organization, where I can maximize my customer service experience in a challenging environment to achieve the corporate and management goals.
Skills : MS Word, MS Excel, ICD 9 Coding, PowerPoint.
Description :
Created and managed weekly schedules for approximately 50 employees while participating in the manager training program; submitted weekly payrolls and budget reports.
Supervised in new employee orientation, hire packets and six-month employee evaluations.
Responsible for daily bank deposits, online orders of liquor, food, and other supplies needed for daily business.
Ensured the cleanliness of dining area and food items before serving.
Expedited food delivery, ensured customers were comfortable and handled customer service issues without involving a manager on staff.
Mixed and served alcoholic beverages to customers, following all safety and sanitation policies when handling the sale of alcohol to those who are intoxicated.
Created beverage lists, menus and drink promotions, up selling food and beverages to guests.
Experience
5-7 Years
Level
Executive
Education
BA In Business Administration
Server supervisor Resume
Objective : As a Server supervisor, responsible for Improving efficiencies by analyzing remote support activities and proposing recommendations, Ensuring processes exist and, when possible, are standardized and repeatable, Reviewing, training, implementing, and enforcing Standard Operating Procedures, Ensuring service levels are achieved and aligned with client agreements.
Interacted with guest, handled daily duties to the best of my abilities.
Conducted supervisory activities, such as creating work schedules and reviewing employee time sheets.
Resolved customer complaints in a timely and courteous manner.
People that have been there for several years hadn't gotten this opportunity.
Also did sales for the restaurant.
Going to different locations getting parties booked and reservations Skills Used Team Player.
Able to accept accountability for my actions.
Experience
2-5 Years
Level
Executive
Education
Diploma
Server supervisor Resume
Objective : Skilled in the essential physical job functions, anticipating needs and empathizing with diverse customers. Speak clearly, quickly identify and resolve problems, listen and respond to requests, and follow up to assure complete satisfaction. Outstanding upselling ability, without over-selling Bilingual in both English and Spanish with excellent communications skills in a fast paced environment.
Skills : Customer Service, Service Management.
Description :
Supervised and trained 6 staff members in a fast paced environment.
Counted and received the bill of food and beverages and took payment from the patrons.
Provided the customers with a pleasant dining experience and quality service.
Conducted final check of food items prior to serving customers to ensure quality maintenance.
Able to serve more than one customer at a time and handle multiple tasks.
Answered telephone calls and respond to inquiries or transfer calls.
Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Experience
0-2 Years
Level
Entry Level
Education
MS
Server supervisor Resume
Headline : As a Server supervisor, responsible for Assisting manager on organizational policy matters and recommend needed changes Handled understaffing, disputes, terminating employees and administering disciplinary procedures Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Skills : Microsoft Office, Staff Management.
Description :
In charged of opening and setting up the restaurant in the morning.
Responsible for making sure all of our golfers were treated with courtesy and professionalism while in the restaurant.
Took food orders and prepared all of our dining tables.
Helped with server scheduling and lead the server team Helped organize training and meetings.
Supervised approximately 25 server employees, including the delegation of assignments and responsibilities to staff.
Coordinated and led daily staff meetings.
Collaborated with restaurant managers and supervisors to ensure the success of the company.
Experience
5-7 Years
Level
Executive
Education
Associates Of Arts
Server supervisor Resume
Objective : Server supervisor is responsible for Assisting co-workers to give quality and superior customer service Assisted in maintaining preparation and service areas in a sanitary condition Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning, Checking the quantity and quality of received products Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
Skills : Went To Supervisor Training, Case Management.
Description :
Answered telephone calls and responded to inquiries.
Assigned patrons to tables suitable for their needs and according to rotation.
Counted till at the beginning and end of shift, dropped deposit at the bank at the end shift.
Able to efficiently and effectively delegate servers.
Mastered the Aloha POS, and kept a friendly and positive attitude toward everyone.
Assisted co-workers to give quality and superior customer service.
Assisted in maintaining preparation and service areas in a sanitary condition Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Checked the quantity and quality of received products Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
Experience
2-5 Years
Level
Junior
Education
MS
Server supervisor Resume
Objective : To obtain a Server supervisor position rooted in providing top quality customer service and where my marketing and organizational skills will maximize company growth and profitability. I want to work in a challenging and stimulating environment with the opportunity to use my current experience, to enrich my knowledge, and enhance my skills.
Skills : Microsoft Office and Outlook, Balancing.
Description :
Cash handled, which included daily balancing of registers.
Coached staff on new ways to improve customer experience.
Able to move into a supervisory role within a year.
Adapted to changes and fast paced environment easily.
Successfully managed a team of servers to ensure that day to day operations functioned properly.
Created continuous repeat business by providing excellent customer service.
Increased monthly revenues by selling featured items on a daily basis.
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