A Service Porter commonly works at the car dealership and takes responsibility for packing and moving vehicles from one place to another. The job description includes cleaning cars and performing light maintenance tasks as instructed by the supervisor. The other associated tasks are listed on the Service Porter Resume include the following – maintaining new and used vehicle in good condition by cleaning the interiors and exteriors; moving cars as directed, cleaning driveaway and sidewalks; making key tags for vehicles, driving vehicles to and from service lanes and parking lot as required; and performing all duties as assigned.
Common requirements for the post include – the ability to follow directions, a positive attitude; prior automotive knowledge, trust-worthy; and a good driving record. No formal training or education is needed to become a Service Porter, as incumbents are provided on-the-job training.
Objective : Dynamic and customer-focused Service Porter with 2 years of experience in enhancing client satisfaction and operational efficiency. Skilled in vehicle inspection, transport coordination, and effective communication, ensuring a seamless service experience. Passionate about contributing to a team-oriented environment where exceptional service drives success.
Skills : Attention To Detail, Customer Service Software, Team Collaboration, Communication Skills
Description :
Facilitated exceptional customer service by addressing inquiries and resolving concerns promptly.
Assisted service consultants by accurately identifying vehicles for service write-ups.
Conducted thorough inspections of vehicles for cleanliness and damage, reporting findings to management.
Coordinated transportation services for customers, optimizing service efficiency.
Delivered vehicles and parts as required to support operational needs.
Maintained shop cleanliness and performed basic vehicle services for customer safety.
Demonstrated strong organizational skills in managing multiple tasks efficiently.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Junior Service Porter Resume
Objective : Enthusiastic Junior Service Porter with 2 years of hands-on experience in delivering exceptional customer service and maintaining operational excellence. Proven ability to assist guests efficiently and ensure a welcoming environment. Committed to supporting team objectives and enhancing the overall guest experience through dedicated service.
Assisted guests with luggage and transportation needs, ensuring a welcoming experience.
Assist guests with directions, travel information, and details about available services.
Provide boarding assistance to elderly or disabled guests, ensuring their comfort and safety.
Address passenger inquiries, requests, or complaints promptly and courteously.
Ensure the timely delivery of items to guest rooms or designated areas.
Maintain a professional demeanor while interacting with guests and staff.
Monitor and report any maintenance issues to management for prompt resolution.
Experience
0-2 Years
Level
Junior
Education
AAS-HM
Service Porter Resume
Objective : Dedicated Service Porter with two years of experience in delivering outstanding customer service and ensuring vehicle readiness. Adept at coordinating transport logistics and maintaining a clean environment. Eager to contribute to a dynamic team while enhancing customer satisfaction through reliable and efficient service.
Assist technicians and management by providing necessary support during service operations.
Oversee the service drive, ensuring all vehicles are inspected and tagged accurately before maintenance.
Trained three new service porters within one month to ensure smooth operations.
Delivered exceptional customer service, contributing to a positive workplace culture.
Processed cash and credit transactions, providing accurate receipts to customers.
Conducted thorough inspections of vehicles for cleanliness and compliance with standards.
Responsible for cleaning and maintaining service areas using appropriate equipment.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Service Porter Assistant Resume
Objective : Dedicated Service Porter Assistant with 2 years of experience in providing exceptional customer service and managing vehicle logistics. Proficient in vehicle handling, customer interaction, and maintaining a clean environment. Eager to leverage skills in a dynamic team to enhance operational efficiency and ensure customer satisfaction.
Accepted vehicles from the service lane and organized them based on priority for efficient handling.
Transported equipment, supplies, and vehicles between different buildings and vendors, ensuring smooth operations.
Demonstrated knowledge of various vehicle types, enhancing service quality.
Delivered completed vehicles to customers, prioritizing satisfaction and service quality.
Managed inventory with ER-Access software, ensuring accurate tracking of supplies.
Maintained department computer equipment, performing necessary software updates.
Assisted team members by running errands, contributing to overall departmental efficiency.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Service Porter Resume
Objective : Proficient Service Porter with 5 years of experience in delivering exceptional customer support and ensuring vehicle readiness. Adept at managing transport logistics and providing a welcoming atmosphere for clients. Driven to enhance operational efficiency and contribute to a team-focused environment where outstanding service is paramount.
Skills : Vehicle Handling, Transport Coordination, Safety Compliance, Customer Transportation, First Aid Knowledge, Driving Skills
Description :
Coordinated the delivery of vehicles from storage to the lot, ensuring timely availability for customers.
Performed inspections on vehicles for quality assurance prior to customer handoff.
Removed protective coverings from vehicles and prepared them for customer collection.
Assisted customers with inquiries and provided transportation to and from local destinations.
Maintained cleanliness and organization in service areas to enhance customer experience.
Collaborated with service technicians to ensure efficient workflow and customer satisfaction.
Monitored vehicle battery and alignment checks in the service bay to ensure operational readiness.
Experience
2-5 Years
Level
Senior
Education
A.A.S. Automotive Tech
Lead Service Porter Resume
Headline : Accomplished Lead Service Porter with 7 years of experience in optimizing vehicle logistics and enhancing customer satisfaction. Proven ability to lead teams, manage operations, and streamline service processes. Committed to delivering exceptional service and fostering a collaborative environment that prioritizes client needs and operational excellence.
Skills : Bilingual Communication, Data Management, Product Knowledge, Service Recovery
Description :
Check in customers and coordinate with Service Advisors to ensure efficient vehicle transfers and service delivery.
Assist customers with inquiries regarding products, recalls, and services, enhancing overall customer experience.
Resolve customer issues and complaints promptly, maintaining high service standards.
Educate customers on product features and vehicle systems, ensuring seamless connectivity and usage.
Facilitate shuttle services for customers, ensuring timely and comfortable transportation.
Prepare vehicles for delivery, documenting any damages and reporting to management.
Maintain a clean and organized service area, ensuring compliance with safety and operational standards.
Experience
5-7 Years
Level
Management
Education
AAS
Service Porter Resume
Headline : Experienced Service Porter with 7 years in delivering exceptional customer service and ensuring vehicle readiness. Proficient in managing transport logistics, conducting thorough vehicle inspections, and enhancing client satisfaction. Committed to fostering a welcoming environment and collaborating effectively with team members to achieve operational excellence.
Skills : Customer Service Excellence, Vehicle Inspection, Multi-tasking, Logistics Management, Adaptability, Effective Communication
Description :
Clean and maintain building floors by sweeping, mopping, and vacuuming to ensure a safe and welcoming environment.
Conduct thorough inspections of vehicles for cleanliness and damage, reporting any issues immediately.
Operate cleaning equipment and machinery effectively to maintain service areas.
Drive vehicles to and from service areas, ensuring they are handled with care.
Remove debris and refuse from work areas to maintain safety and cleanliness.
Assist customers by taking vehicle identification tags and providing clear instructions for vehicle retrieval.
Ensure vehicles are ready for customer pickup by performing final checks for cleanliness and readiness.
Experience
5-7 Years
Level
Management
Education
AAS in Auto Tech
Senior Service Porter Resume
Headline : Versatile Senior Service Porter with 7 years of expertise in enhancing customer experiences and optimizing service operations. Demonstrated proficiency in vehicle management, client interaction, and team leadership, ensuring excellence in service delivery. Eager to leverage extensive experience to foster a customer-centric environment that drives satisfaction and operational success.
Facilitated seamless vehicle service write-ups and effective tagging of customer vehicles.
Expertly managed vehicle flow to optimize traffic and enhance customer experience.
Ensured all vehicles are adequately fueled and ready for service.
Coordinated the placement of promotional sale stickers on vehicles.
Provided exceptional customer assistance, directing inquiries to appropriate staff.
Managed dealer trades, ensuring accurate completion of all necessary paperwork.
Maintained the cleanliness of service areas while adhering to safety protocols.
Experience
5-7 Years
Level
Senior
Education
A.A.S.
Service Porter Resume
Objective : Committed Service Porter with 2 years of experience dedicated to enhancing customer satisfaction and ensuring vehicle readiness. Proficient in vehicle handling, efficient communication, and maintaining a clean environment. Eager to contribute to a collaborative team atmosphere that prioritizes exceptional service and operational excellence.
Skills : Customer Communication, Logistics Coordination, Problem Solving, Problem-solving Skills, Physical Stamina, Quality Control
Description :
Managed customer vehicles upon arrival at the Service Drive, ensuring safety and care.
Safely drove and parked vehicles, maintaining operational protocols.
Assisted the Back Counter in retrieving parts from other dealerships as needed.
Prepared vehicles for customer delivery by washing and moving them promptly.
Trained 12 fellow porters on detailed cleaning processes to meet high standards.
Led team efforts during busy periods to prepare apartments for new residents.
Developed an efficient cleaning protocol adopted by peers in the facility.
Experience
0-2 Years
Level
Junior
Education
A.A.S.
Service Porter Trainee Resume
Objective : Motivated Service Porter Trainee with two years of experience in delivering top-notch customer service and ensuring vehicle readiness. Proven skills in effective communication and problem-solving to enhance the guest experience. Enthusiastic about contributing to a collaborative team while maintaining operational excellence and client satisfaction.
Welcomed customers upon arrival, assessing their needs to provide tailored assistance.
Delivered outstanding customer service, fostering loyalty and repeat business.
Addressed and resolved customer inquiries and complaints promptly and courteously.
Maintained cleanliness and organization of work areas and stockrooms.
Utilized product knowledge to assist customers effectively.
Supported technicians with vehicle maintenance and managed vehicle logistics.
Built positive relationships with team members to enhance operational efficiency.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Auto Tech
Service Porter Resume
Objective : Dedicated Service Porter with over 3 years of experience in providing exceptional customer service in fast-paced environments. Skilled in managing guest requests, maintaining cleanliness, and ensuring smooth operations. Strong communication and problem-solving abilities, committed to enhancing guest satisfaction and supporting team efficiency.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
