A Service Trainer is an experienced Customer Service professional who is well-trained to give training to the customer service employees. The training given by these officials may vary from company to company, but the following are some common tasks mentioned on the Service Trainer Resume – conducting training classes to the customer service employees, building training classes based on self-experience, creating training manuals and materials needed for training, managing the teaching using various latest tools, tracking and reporting training success, and managing the training budget.
Employers look for Service Trainers possessing these qualifications – passion for teaching, strong English knowledge, ability to develop training curriculum, a strong understanding of the technicalities related to the industry’s product, and familiarity with eLearning software applications. Job seekers for this post can get employment with a bachelor’s degree in instructional design, business or related fields.
Headline : To obtain a position with a company that strives for success values its employees, and has a good work ethic. Dedicated and focused professional that has experience working with equipment maintenance and team supervision management and manufacturing experience.
Skills : Training, Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows
Description :
Trained new servers on how to create an excellent dining experience and developed server handbook.
Handled customer complaints and always ensured customers left with a smile.
Ensured the entire server area, including, floors, tables, and stools are clean and free of clutter at all times.
Performed stocking duties and inventory maintenance before, during, and after every shift.
Constanted effort to become familiar with regular customers and how to meet their needs.
Shining silverware & glassware, replenishing station stock and cleaning duties.
Trained all servers to company standards passed all tests associated with serving, cash handling, and drive-thru Procedures.
Demonstrated ability to interact with customers from diverse cultures and recommend improvement to the servers and management.
Experience
5-7 Years
Level
Senior
Education
Diploma
Asst. Service Trainer Resume
Headline : Complainants during in the field of customer service. enjoyed learning new things which allowed thrive at school, Dynamic transportation professional knowledgeable in multiple areas of the transportation industry including rail and highway.
Skills : Writing, Administration, Organization, Microsoft Word And Excel. Collecting And Recording.
Description :
Consistently achieved performance goals through enthusiasm, tenacity, and initiative.
Responsible for training new employees on job duties.
Shadowed employees to ensure effective productivity and customer satisfaction.
Effectively and courteously managed customer complaints.
Supervised service staff and trained new employees Made sure that the health department inspections Assisted with the selling of services to customers.
Trained restaurant staff Worked one on one with new staff Trained in kitchen, prep, cash handling, greeters, and wait staff.
Service Trainer, responsible for training all my new servers & teaching them the correct way in customer service.
Experience
5-7 Years
Level
Management
Education
BS
Associate. Service Trainer Resume
Headline : A personable individual with a real talent for quickly learning new skills and perfecting them. Dependable and relaxed in stressful situations and able to maintain a positive attitude under pressure. Presents a friendly and trustworthy personality, making communication with people a breeze.
Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.
Description :
Trained new servers and ensured their training plans were always completed on time.
Answered any questions servers had about their jobs and saw that taking their orders, serving their food, and cleaning up afterward.
Effectively trained newly-hired service staff for the grand opening and beyond greeted guests in a timely manner took accurate food.
Worked closely with the store manager and assistant store managers on customer service issues.
Trained new service employees to deliver high standards of service and support according to the policies and procedures outlined by the company.
Trained servers on how to sell craft beer and gave them the knowledge of beer itself to do so.
Provided outstanding service to customers in full-service restaurant and brewery.
Experience
5-7 Years
Level
Management
Education
BS
Service trainer ll Resume
Objective : Service Trainer is responsible for training, coaching and mentoring employees who have been assigned to a specific service line. The Service Trainer is responsible for providing direction and leadership to team members, and in turn, the team members are responsible for delivering the service in accordance with the Service Trainer's instructions.
Actively promoted and market the College and present a positive image of the College and its activities both within and outside the College environment.
Ensured the quality standards and performance measures applying to and facilitate continuous improvements in all aspects of the post.
Undergone and training as necessary for success in the role.
Undertook any other responsibilities commensurate with the grade of the post, from time to time require.
Performed side work helping to provide a clean and safe work environment in all catering areas.
Cleaning, organizing, and restocking products returning from catering events.
Understood and actively participating in Environmental, Health & procedures, training, and Team Member involvement activities.
Experience
2-5 Years
Level
Junior
Education
HS
Asst. Service Trainer Resume
Headline : Customer-focused restaurant server capable of displaying exceptional skills to perform in a challenging work environment and meet the needs of hours, and provide exceptional customer service.
Skills : Cooking, Customer Service, Ms. Word, Ms. Office, Outlook, Office: Word, Powerpoint.
Description :
Established rapport and hospitality while delivering an exceptional dining experience for all guests.
Directed guests through restaurant menu while demonstrating thorough knowledge of food, beverages, and ingredients.
Coordinated the precision and delivery of food orders and special requests in a timely fashion.
Processed financial transactions for food order tickets, ensuring accuracy and guest satisfaction.
Conducted new hire server orientations, evaluations, and training.
Managed and maintained a friendly, professional, and attentive demeanor to ensure all guests were well taken care of.
Partnered with associates, managers, and kitchen staff for overall efficient operation.
Maintained health and safety regulations as well as certification in food handling.
Experience
5-7 Years
Level
Management
Education
BS
Jr. Service Trainer Resume
Headline : Dedicated and focused professional that has experience working with equipment maintenance and team supervision that management and manufacturing experience.
Skills : Customer Service Skills, Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.
Description :
Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
Wrote patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Set up food stations or set up dining areas to prepare for the next shift or for large parties.
Stocked service areas with supplies such as coffee, food, tableware, and linens.
Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, and cleaning bathroom.
Trained new employees and check sidework as required.
Trained, coached and evaluated all servers to meet company standards.
Experience
5-7 Years
Level
Management
Education
BS
Service Trainer/Consultant Resume
Headline : The current goal is to advance to the next step of being part of the team; granting the opportunity to provide results at your company. This challenge will provide the opportunity to be recognized as an effective and motivational team player that specializes in productive results.
Skills : Ms. Word, Ms. Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.
Description :
Experienced in customer relations and food service management.
Performed food preparation duties and served food and beverages to patrons prepared and served specialty dishes at tables as required.
Provided oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
Coached, mentored, and developed staff, including overseeing new employee onboarding and providing career development planning and opportunities.
Had experience in drive-through which includes taking orders from a via a headset.
Greeted and take orders from customers, package orders, take payments and issue receipts.
Verified the register of the daily activity or fill out a report.
Experience
5-7 Years
Level
Management
Education
HS
Service Trainer/Representative Resume
Headline : Flexible and excels in a fast-paced environment looking for a position with growth opportunities. Demonstrate excellent communication skills and rapid and precise customer service skills.
Skills : Customer service, Time management, Ms. Word, MS Office, Word, Powerpoint, Sales, Typing, Windows.
Description :
Consistently provided professional, friendly and engaging service.
Quickly recorded transactions in a system to deliver prompt service.
Delivered quality service by providing a warm and welcoming environment.
Assisted with the station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
Quickly set up and cleared tables and stocked all service stations.
Maintained clean dining room, lobby and service areas at all times.
Bartender Semi-Fine Dining establishment with full table service and a full bar.
Responsible for training of front-of-house service positions including bartending, hostess, serving and expediting.
Experience
5-7 Years
Level
Management
Education
BS
Service Trainer/Executive Resume
Headline : Address errors and complaints internally and externally. Provide service to customers by answering questions, providing information. Solve practical problems and deal with a variety of variables within the department.
Provided customers with an enjoyable dining experience.
Delivered food in a fast, efficient, timely manner.
Been attentive to guests' needs such as beverage refills and extra food order requests.
Maintained a clean and sanitary in accordance with the departments.
Assisted customers with proper cash handling procedures to cash out their checks.
Assisted food prep and cook line if needed, Train new servers in accordance with store guidelines.
Multitasking Ability to teach new employees as well as learn new material Implement tasks given by management.
Experience
5-7 Years
Level
Management
Education
HS
Service Trainer Resume
Headline : Customer service professional seeking a team position or assistant manager role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
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