A Shelter Director oversees the shelter’s daily operations. Roles and responsibilities described on the Shelter Director Resume include the following – managing the client’s services, including intake and discharge procedures; managing the home’s finances including budgets, and billing, ensuring that the home meets local and state regulations covering health, safety, and capacity requirements; hiring and training managers and volunteers; and overseeing the overall operations of the shelter. The job description includes maintaining the safety of the residents in the shelter home.
Shelter Directors need a degree in a relevant field and plenty of work experience. The following skills and abilities are as well needed to work in this capacity – the ability to multitask, passion for serving others, the ability to take independent decisions, proficiency with MS Office products, and an immense level of physical strength and stamina.
Objective : Distinguished executive accomplished in increasing organizational productivity, reducing staff turnover, and discovering cost-saving solutions to operational problems.
Skills : Inventory Management, Human Resources Generalist, Certified Grant Writer Etc.
Description :
Trained, coached, and mentored staff to ensure smooth adoption of the new program.
Strengthened company's business by leading implementation of updated policy and procedures broke down the organization to the bare minimum to build it back up.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Developed and rolled out new policies, developed new forms, paperwork, and screening tools to better monitor data and statistics.
Hired and trained 20 new staff.
Analyzed and re-structured finances and budget to close a deficit for the year.
Membered of Executive Management Team.
Experience
2-5 Years
Level
Junior
Education
MBA In Organizational Management
Shelter Director Resume
Objective : As a Shelter Director, Responsible for managing and overseeing all day-to-day shelter operations at the largest no-kill pet rescue and adoption organization in the world, with more than 10,000 in-house adoptions yearly.
Skills : Microsoft Office Programs, Accounting.
Description :
Screened prospective program guests using telephone and in-person Interviews.
Performed guest intake process to include orientation into the program, needs assessment, and development of an individual case plan (to include steps and timetable).
Performed exit-process for guests to include exit interview, moving plan, and coordination of follow-up plan when appropriate.
Conducted and documented weekly case meetings with each guest's family to review the case plans, track progress, set goals, deal with any issues, and provide guidance, counseling, and needed resource referrals.
Enhanced guests' understanding of services available in the community.
Assisted guests in applying for GED and job skill education programs to increase job readiness.
Responsible for payroll and budget management; maintains time records for 6 personnel and creates monthly work schedules.
Experience
2-5 Years
Level
Junior
Education
Msw In Social Work
Shelter Director Resume
Objective : Seeks to secure a challenging position where one can effectively contribute organizational and management skills and ensure growth through the organization's growth, while also making a positive impact on the community.
Skills : Microsoft Office, Donor CRMs.
Description :
Managed a team of over 100 staff members, including kennel managers, team leaders, and other associates, as well as hundreds of volunteers.
Responsible for scheduling, approval of weekly timesheets, hiring, training, as well providing mentoring, coaching, counseling, and corrective actions when necessary.
Liaised with celebrity and VIP donors, managed and coordinated adoptions with celebrity and VIP adopters.
Participated on-camera as NSALA's spokesperson at various events and media appearances.
Ensured animals were available for media appearances and staff were available to assist in these events.
Planned and prepared NSALA's largest adoption event, a 36 hour 'Pet Adopt-a-thon, ' in which over 500 animals were adopted every year.
Took over NSALA's Rescue Department for over six months and worked with rescue groups throughout the country to save hundreds of animals each week by transporting them to NSALA.
Experience
2-5 Years
Level
Junior
Education
Liberal Arts
Shelter Director Resume
Summary : Have been involved in the non-profit industry for over two decades. During that time have held every senior executive position along the spectrum with over 10 years as an Executive Director. Have a proven track record of success obtaining major gifts from donors, grant-writing, fundraising, non-profit administration, building community, and organizing events.
Oversaw day-to-day operations of an animal shelter with an annual intake of 14,000 by supervising Animal Care Manager, Office Manager, Field Services Manager, and Adoptions Manager to assure that all contract obligations are adhered to.
Responsible for hiring, training, and termination of all staff in accordance with WHS personnel policies and animal shelter policies, budget, and contract requirements.
Oversaw enforcement of the Animal Control Act and other laws for which the Animal Shelter has responsibility.
Monitored euthanasia and animal care-taking procedures to assure policies are adhered to.
Retained final authority for the disposition of animals not under the direct supervision of the Department of Health.
Ensured humane and legal handling of wildlife in accordance.
Assessed programs and policies and make recommendations.
Experience
7-10 Years
Level
Management
Education
Certification
Shelter Director Resume
Summary : Twelve years experience as a Medical Administrative Assistant/Secretary/Receptionist Supervisor/Transcriptionist and Customer Service Representative. Proven track record, highly organized and efficient. Able to prioritize, multi-task, and possess excellent verbal and written communication skills. Interacted professionally with all levels of staff and maintained the highest level of confidentiality.
Skills : Proficient with Microsoft Office, Ability to follow detailed instructions.
Description :
Worked with the Executive Director making sure all work is complete in the shelter and making sure that the shelter aides comply with personnel policies/procedures.
Assisted in setting up files for new clients.
Oversaw the flow of all paperwork, making sure it is processed in a timely manner.
Made sure the shelter is stocked with all supplies (i.e. groceries, cleaning supplies, household supplies, lawn/garden supplies, and at least 1 infant, 1 toddler, and 1 car seat as required for children ages four and older.
Assisted with clients when the Executive Director is unavailable.
Assisted with crisis line when needed.
Responsible for all timesheets for Shelter Aides.
Assisted with shelter menu and assign special duties for Shelter Aides to carry out.
Experience
7-10 Years
Level
Management
Education
Psychology
Shelter Director Resume
Headline : Excellent customer service skills, able to work with the public in person and on the phone. A proven leader, who thrives on leading and empowering employees, poised and competent with demonstrated ability to lead in stressful situations. Exceptional time management and organizational skills thrive in a deadline-driven environment.
Skills : Microsoft Office, Customer Service.
Description :
Managed the intake and adoption of all shelter animals, operating with a capacity to comfortably house up to 125 animals ready and rehabilitated for adoption.
Directly supervised shelter staff and volunteers numbering approximately 20; interviewed hires and trains new employees and volunteers.
Successfully increased operational funds from $4K to $39Kin 4 months by reducing expenditures; analyzed needs, cost comparisons, researched products and vendors to find the most cost-effective supplies and equipment.
Implemented safety procedures and instruct law enforcement and shelter staff on appropriate management, handling, and anticipated animal behavior to ensure the safety of shelter animals and personnel.
Oversaw Counties 24/7 Animal Control Operations including 12 jurisdictions and employs 2 animal control officers.
Supervised the cleaning and disinfecting of shelter and conducts euthanasia of designated animals.
Collaborated with workers to solve problems dealing with the public to ensure animal welfare.
Experience
5-7 Years
Level
Executive
Education
BA In Earth Science
Shelter Director Resume
Summary : Shelter Director professional looking to obtain employment at an agency where one can utilize knowledge and years of experience working with children and families, in a position where one can further develop skill base in social work practice.
Supervised a team of Shelter Advocates, Children's Advocates, the Kitchen Coordinator, and the Shelter Housekeeper, by providing support and guidance for the completion of program tasks.
Responsible for overseeing day-to-day operations of the shelter program, including coordinating 24-hour program coverage, inventory, and ordering of supplies, facility maintenance and upkeep, and safety/security of all residents.
Reviewed outcomes and ensured all quality assurance standards were met, including accurate and timely documentation in client files and the agency database.
Acted as the liaison between the Shelter Program, other agency programs, and various community agencies.
Supervised bachelor-level social work students during their practicum placement to ensure learning objectives were met for degree requirements.
Facilitated training for new employees, interns, and volunteers including Cultural Competency, DV101, Hotline Training, Shelter Procedures, and Advocacy & Case Management training.
Served as a member of the Diversity Committee to ensure that the value of diversity and inclusion was continually integrated into the overall culture of the agency and evident in the Shelter Program's day-to-day interactions with clients and agency staff.
Experience
7-10 Years
Level
Management
Education
BSW In Social Work
Shelter Director Resume
Summary : Pursuing higher education in psychology which one can imply to any work environment. Highly motivated and interested in an opportunity to be employed with your company, or organization. Very dependable and dedicated to my work ethics to better represent your company, or organization as well as improve your own skills.
Responsible for managing and supervising the operation of the shelter and shelter staff.
Oversawcanimal custodial care, admissions, disposition of animals, and adoptions.
Provided staff training on safe animal handling, kennel sanitation.
Identified illness, aggression, and injured animals and segregate appropriately.
Ability to handle emergencies with aggressive dogs and break up dog fights safely to avoid further injuries to animals or staff.
Developed and maintained cooperative work relationships with other community agencies and organizations.
Fulfilled speaking engagements and prepare media releases.
Prepared operational reports and educate the public about animal regulations and laws.
Experience
10+ Years
Level
Senior
Education
Associate In Pyschology
Shelter Director Resume
Objective : Highly qualified Shelter Director with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Counseling, Case Management, Program Management, Public Speaking, Group Facilitating, Morale Building, Excellent Communication.
Description :
Provided direct services to victims of domestic abuse and their children including crisis intervention, safety planning, counseling, advocacy, parenting support, information, and referrals.
Modeled and actively promoted positive, nurturing interactions between adults and children in the shelter.
Performed routine chores and cleaning tasks to ensure the safety and cleanliness of the shelter facility.
Maintained shelter office space: stock office supplies, stock personal care supplies for residents, photocopy necessary forms, create new resident files, shred documents as specified by Shelter Coordinator.
Completed house security checks as assigned on your shift.
Assisted with the daily living needs of shelter residents, including access to the phone, food, medications, and personal care items.
Responsible for addressing and resolving all complaints and other issues with the public.
Experience
2-5 Years
Level
Junior
Education
Msw In Social Work
Shelter Director Resume
Summary : Seeking a mid to upper-level Shelter Director position in management and/or sales. A willingness to relocate and would like to work for a company that has great work ethics and promotes a positive work and training environment.
Skills : CPR Certified, 1st Aid, CPI, Motivational Interviewing, Class E License, Wing Program.
Description :
Managed and operated an animal shelter within state regulations while providing quality care to our facility's pets.
Adjusted medical protocols, upgraded facility equipment, and care to comply with state guidelines.
Secured donations and promoted the shelter to the community via radio talk shows, television appearances with the local news, local media articles via magazines and newspapers.
Wrote and secured grants up to for remodeling, upgrades for the shelter, and Spay/Neuter programs.
Worked closely with a team of 7 and a board of 20+ members to assimilate ideas and execute the final decisions for quality and sustainable care for the facility and its pets.
Provide direct service to clients on the helpline 24 Hours.
Trained new staff, students, and volunteers on hotline operation, case management tools, intakes and assessments, and general shelter procedures.
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