A Shelter Monitor is responsible for the operations and security of the shelter site and the supervision of the shelter youth and families. Essential duties and responsibilities associated with the post are listed on the Shelter Monitor Resume as – ensuring the safety and security of shelter site and responding to emergencies; setting up and setting down sleeping quarters, assisting participating with sleeping equipment, consistently enforcing all shelter policies for staff and youth and family participants, scheduling shelter hearings, making regular reports to shelter management using daily logs, forms, and phone calls; facilitating daily check-in and check-out of guests from the shelter, mediating and de-escalating conflicts; and maintaining a professional attitude and work ethic.
Even while the job description varies, the qualifications needed are universally common and include the following – a strong commitment to serving low-income and underserved communities, commitment to social justice issues, familiarity with the mission of the organization, written and oral communication skills, and volunteer experience. A relevant degree is often listed on job resumes.
Objective : To secure a Shelter Monitor position within a company that will allows me to utilize my acquired skills and past experiences in a way that is mutually beneficial for myself and my employer.
Skills : Excellent Oral Comprehension, Good Written Skills.
Description :
Supervised guest activities and respond to all guest questions and concerns.
Explained program requirements and regulations to new guests and assure compliance of these regulations.
Coordinated bed assignments, smoke breaks, and other daily routines.
Provided awake shift coverage and maintain grounds security at all times.
Provided emergency assistance to guests and co-workers as necessary.
Performed housekeeping and other maintenance tasks as needed.
Changed light bulb, plunge toilet, etc.
Experience
2-5 Years
Level
Executive
Education
Associate's
Shelter Monitor Resume
Summary : Shelter Monitor is responsible for ensuring the facility is safe and clean for residents, maintaining and enforcing shelter rules; timely document resident behavior and needs using logbook and incidents reports; overseeing the allocation and implementation of participant chores including clean up and facility maintenance.
Skills : Microsoft Office, Awards & Precision Care programs.
Description :
Checked new clients in and fill out intake paperwork.
Observed clients and council them when needed.
Used a computer and phone in my office.
Made sure all chores and rooms are cleaned.
Able to use my testimony to help push our ladies into the right direction.
Helped people is the main reason I have been a dedicated employee.
Reported any behavioral issues of sex offenders within homeless shelter program as well as ensuring curfew is adhered to.
Experience
10+ Years
Level
Senior
Education
Associate In Criminal Justice
Shelter Monitor Resume
Headline : To maintain a Shelter Monitor position where I can utilize my experience and skills and learn about different areas of social work field.
Skills : Stocking, Retail, Data Entry, Inventory, Customer Service.
Description :
Monitored the men in the shelter, making sure that everyone is safe and is following the rules.
Delegated task writing progress notes.
Acted as a case manager with follow-up on programs outside of the shelter programs.
Counseled prayer with the guys if asked.
Implemented ideas for example Men are able to watch t.v. during the weekends as long as they follow the rules.
Maintained staff area cleanliness, etc.
Addressed any behavior issues that create disharmony, criminal, or otherwise 8.
Experience
5-7 Years
Level
Executive
Education
Associate Applied Science
Shelter Monitor Resume
Summary : To obtain a Shelter Monitor position in which I am able to apply my active listening, patience, empathy, and sincere interest in people across the socio-economic spectrum for the benefit of the company as well as for personal growth.
Skills : Microsoft Office, Interpersonal, Multitasking.
Description :
Monitored and provided direct service to residents in 24-hour facilities who experience homelessness, mental illness, and chemical dependency.
Completed intakes on shelter residents.
Answered incoming calls on the crisis hotline.
Provided information and referrals to callers seeking assistance.
Checked security of buildings.
Supervised all residents ensuring house rules are followed.
Distributed personal hygiene items, medications, and cleaning supplies per guidelines.
Experience
7-10 Years
Level
Management
Education
MA In Human Resources Development
Shelter Monitor Resume
Headline : To obtain a career where my skills and abilities become an asset to the organization. To maintain a career with potential for growth opportunities. Objectives: Strong Interpersonal communication skills; Problem analysis and problem-solving. Organizational skills and customer service orientation; Adaptability and ability to work under pressure; Initiator. Proficient in Microsoft (Vista; Word; Outlook), Excel, and Data Entry.
Participated with individual program team on needs identified by the case managers towards the individual program.
Followed up with shelter directors to ensure each client's needs are being met.
Oversaw clients' and volunteers' activities during shift.
Documented all client's violations of house rules.
Ensured safety and well-being of clients.
Maintain a daily log document of shelter activities and conditions.
De-escalated crisis situations.
Experience
5-7 Years
Level
Executive
Education
Diploma In General Studies
Shelter Monitor Resume
Headline : Hardworking individual looking for employment, Adapting at physical labor, forklift, load/unloading, and order picking. Good communication skills, working in a call center setting. Making inbound and outbound cold calls, and data entry.
Skills : Forklift Operator, Order Picker, Incall And Outcall Customer Service, Data Entry, Washroom Operator, Loading And Unloading.
Description :
Responsible for menu intake.
Checked in and exited clients at the shelter.
Opened men's shelter.
Provided clients with basic needs and hygiene.
Ran chores and does med calls.
Helped them by being a listening ear and I pass concerns on to the management staff and social workers who can help these families who are in need.
Administered tokens and promote excellent customer service.
Experience
5-7 Years
Level
Executive
Education
GED
Shelter Monitor Resume
Headline : To gain employment within the field of Homeless Services by utilizing my vast client support skills in conjunction with my hands-on experience working with the homeless and other vulnerable populations.
Skills : Experienced In Managing Time In High-pressure Situations, Eight Years Of Customer Service Experience Working With Diverse People., Capable Of Working Both Independently With A-Team, Bilingual.
Description :
Provided excellent customer service to all visitors and staff that entered the facility.
Performed office administrative and clerical support that includes phone coverage, copying, collating, filing, etc.
Provided direction and crisis intervention to residents at the facility on an as-needed basis.
Enforce established rules and regulations according to the SATSS program.
Mediated and resolved conflicts among residents.
Maintained the safety and security of the facility.
Assisted with the intake process of potential residents admitted to the program
Experience
5-7 Years
Level
Executive
Education
Diploma In General Studies
Shelter Monitor Resume
Headline : Shelter Monitor is responsible for Responding to and de-escalating conflicts and crisis situations, Creating a supportive and empathetic environment for residents and guests, Completing participant phone screens, intakes, and exit paperwork.
Skills : Proficient In Google Docs, Microsoft Office & Windows Exceptional Customer Service & Problem Solving, Ability Organized & Results Driven Attentive To Detail.
Description :
Provided a safe environment for homeless men and the Lgbt community.
Oversaw entrance into the shelter, dinner time, and shower time.
Made sure that all clients abide by all program rules and guidelines.
Helped assist with paperwork regarding clients' reservations or write-ups for breaking rules.
Used Critical thinking Multi-tasking Customer service Problem-solving.
Worked is performed in a cost-effective and service-oriented manner as it relates to established organizational standards.
Provided services in the shelter, including intakes, resources, and information Set up shelter, while also admitting clients Perform client intakes.
Experience
5-7 Years
Level
Executive
Education
MS
Shelter Monitor Resume
Headline : A diligent, team-oriented professional with over 10 years of collective experience in social services, mortgage servicing, customer service, and account management. Recent graduate with knowledge of Human Resource principles, compensation, and training development.
Skills : Microsoft Word, Medical Terminology, Clinical Procedures, Billing And Coding, Computerized Medical Office, Anatomy And Physiology, EKGs.
Description :
Provided a positive and safe environment for women and children who are victims of domestic violence.
Supervised clients and insured completion of their daily activities.
Conducted new client intake.
Assumed responsibility for the agency in the absence of the shelter manager.
Maintained shelter documentation and client records.
Communicated all emergencies to shelter manager and/or program director.
Properly completed daily documentation: progress notes, incident reports, inspection checklist, client contact hours, and program data.
Experience
5-7 Years
Level
Executive
Education
Bachelors Of Business Administration
Shelter Monitor Resume
Objective : To secure a Shelter Monitor position with an established organization, that will make optimum use of my professional and academic experience, for mutual benefit and success.
Responsible for assuring quality service to all program participants in a compassionate and professional manner as it relates to the specific program objectives.
Worked is performed in a cost effective and service oriented manner as it relates to established organizational standards.
Attended required staff meetings and training.
Directed check-in of guests at central check-in location, escorted guests from check-in location to shelter, distributed personal storage bins, bedding, meals, and hygiene products for guests.
Performed security screenings on all incoming guests as well as intervened in any disputes that broke out between guests to ensure safety of guests and volunteers.
Supervised six volunteers who assisted with check-in and provided care to guests.
Led crisis management efforts and arranged for emergency medical assistance when needed.
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