Shift Manager Resume Samples

Description :

1. Serving as a full-time crew shift manager, realizing excellence through all facets of unit operation, including abnormal and emergency events, into plant evaluation, and a refueling outage.
2. Providing coaching and reinforced standards to foster superior performance from crew members and others throughout the organization.
3. Creating a positive training environment where individuals strive to continuously improve through the use of self-critical and facilitative critiques.
4. Control room supervisor- providing direction and oversight to assigned crew members throughout an operating cycle.
5. Improving crew performance by stimulating engagement at all levels within the crew.
6. Shift technical engineer- qualified and acting as an STE, providing oversight and technical support to the crew.
7. Performing detailed technical evaluations to determine equipment operability and functionality.
8. Improving the site's operability determination process to better align with industry best-practices, resulting in a direct reduction in regulatory scrutiny at the station.
9. Work control center administrator- performed duties for work week preparation, clearance order process administration, work order review and risk evaluation for planned and emergent maintenance activities.
10. Working with craft technicians to ensure safe and error-free performance was the number one priority.

Experience

10+ Years

Level

Management

Education

BS

Description :

1. Delivering excellent customer service by greeting and assisting each customer.
2. Directing and supervising employees engaged in sales, inventory-taking and reconciling cash receipts.
3. Addressing and correcting sales staff communication issues in a tactful and effective manner.
4. Proficient in resets and revisions. Entered new patient profiles and prescriptions into medication input software system.
5. Providing friendly customer service at prescription drop-off and pick-up counters.
6. Working closely with pharmacists and used medication input software to safely and accurately dispense medication.
7. Answering and screened phone calls for the staff pharmacist in a friendly, efficient manner.
8. Accurately recorded compounded products and prepared appropriate labels.
9. Verifying accuracy and completeness of information on prescription and refill requests.
10. Mixed various pharmaceutical preparations according to written prescriptions.

Experience

10+ Years

Level

Management

Education

Diploma

Description :

1. Providing a safe work environment, performing routine checks on equipment, and sots.
2. Know all quality standards associated with the battery and the team's processes/ standardized work.
3. Identifying bottlenecks and resolve by improving WCT's, PFEMA, and problem-solving.
4. Responding to the work environment to meet the production schedule, ensure smooth production through early prevention.
5. Continuously look for waste and eliminate it by using the 5 why process.
6. Responsible for developing, training plan, and training team leads and members utilizing flex chart tracking.
7. Received multiple awards for recognition for safety, problem-solving, and quality.

Experience

10+ Years

Level

Senior

Education

HS

Description :

1. Responsibilities exhibit a cheerful and helpful manner while greeting guests and preparing their orders.
2. Demonstrating a complete understanding of menu items and explains them to guests accurately.
3. Using the point of sale system/cash register to record the order and compute the amount of the bill.
4. Performing cash-in procedure- accounting for all forms of money, bread, etc. , during the shift.
5. Checking products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
6. Understands and adheres to proper food handling, safety, and sanitation standards during food preparation, service and clean up.
7. Cleaning and maintaining all areas of the restaurant to promote a clean image.
8. Understands and adheres to all quality standards, formulas and procedures as outlined in the subway operations manual.
9. Maintaining a professional appearance and grooming standards as outlined in the subway operations manual.
10. Deposit checks and cash, print cashier analysis report, file all documents neatly and orderly.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Developing and enhancing my leadership abilities as an indispensable asset to our store staff.
2. As a liaison between management and non-management team members, a key part of ensuring that excellent customer service is delivered to our customers.
3. Provide leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions.
4. Providing tools and guidance that allow me to lead team members and support store management, giving me the opportunity to serve in a vital role on the front-end team.
5. Accomplishments have been awarded employee of the month twice since began with the company.
6. Quickly identifying problem situations and skillfully resolved incidents to the satisfaction of involved parties.
7. Creating fun team building activities to engage staff in up-selling to meet revenue targets.
8. Maintaining a safe working and guest environment to reduce the risk of injury and accidents.
9. Leading and directing team members on effective methods, operations and procedures.
10. Promoting a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Experience

10+ Years

Level

Senior

Education

MBA

Description :

1. Interact with employees, customers, and vendors using a second to none attitude always being of service to anyone around me.
2. Assists in recruiting, performing interviews, and training new employees to ensure the restaurant is staffed at the appropriate level.
3. Manages and delegates daily functions of the restaurant, including prepping product, making food, serving customers, and completing daily and weekly cleaning duties.
4. Assist the gm with ordering, inventory, and reconciling invoices for all products.
5. Focus on hitting sales goals, manages labor, and controls inventory using the tools provided.
6. Ensures sanitation practices are being used in handling and preparing food in the kitchen.
7. Ensures all safety and security policies are being followed as set by the company.
8. Trains and coaches employees during each shift to ensure company and brand guidelines are being met.
9. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
10. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Experience

7-10 Years

Level

Executive

Education

HS

Description :

1. Greet customers and ask about the quality of service they are receiving.
2. Evaluate workers' performance and prepare written performance evaluations.
3. Monitor employee and patron activities to ensure liquor regulations are obeyed.
4. Greet guests, escort them to their seats and present them with menus and bare menus.
5. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
6. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
7. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
8. Trained, coached and mentored staff to ensure smooth adoption of new program.
9. Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

Experience

0-2 Years

Level

Entry Level

Education

Associate

Description :

1. Providing great customer service by assisting customers with their shopping needs, handling customer transactions in a timely manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
2. Merchandising of plan-o-grams within departments, end caps, displays, and basic inline departments as directed by the store manager and/or the assistant store manager.
3. Controlling inventory by performing proper receiving and stocking including cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the store manager and/or assistant store manager.
4. Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the store manager and/or the assistant store manager.
5. Assisting with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets.
6. Overseeing that store inventory is regularly inspected in accordance with the product freshness review schedule as directed by the store manager and/or the assistant store manager.
7. Ensuring that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.
8. Managing tasks and supervise store associates in those limited circumstances when the store manager and/or assistant store manager is unavailable.
9. Maintaining satisfactory environment requirements for customers and associates.
10. Supervising associate development and behaviors to ensure it adheres to brand procedures.

Experience

7-10 Years

Level

Executive

Education

BS

Description :

1. Managing one of the largest revenue producing store in our market at 86 million in annual revenue.
2. Supervising over 350 plus associates working within the store making sure everyone stayed on the same page while reaching goals.
3. Organizing and maintaining a professional work environment while providing quality customer service for patrons and vendors.
4. Training others to work efficiently and effectively while also making sure to enhance their career development.
5. Merchandising and creating sales daily based on flips in the year, major holidays, weather changes and what the customer wants.
6. Creating spreadsheets and floor plans to execute upcoming events or programs for the market.
7. Building wall-mart stores from the ground up along with remodeling other stores and leading effective teams.
8. Assisting in problem-solving/troubleshooting/financial budgets/establishing diverse relationships/implementing company plans.
9. Overviewing all bank deposits, voids, returns, exchanges, and monetary transactions of the restaurant for a particular time frame.
10. I've also completing local marketing plans that were successful in bringing business to the store.

Experience

10+ Years

Level

Management

Education

BA

Description :

1. Greet customers and ask about the quality of service they are receiving.
2. Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
3. Evaluate workers' performance and prepare written performance evaluations.
4. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
5. Investigate and resolve complaints regarding food quality, service, or accommodations.
6. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
7. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
8. Calculate total payments received during a time period, and reconcile this with total sales.
9. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
10. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Experience

2-5 Years

Level

Entry Level

Education

GED

Description :

1. In charged of opening and closing the store.
2. Assisted with shipment, receiving, and ordering products.
3. Responsible for counting safes, registers, also making deposits.
4. Made sure registers and safes have enough change.
5. Helped with re-sets, inventory, pulling back stock, and making sure everyone stays on task.
6. Assisted with ringing up, greeting and assisting customers.
7. Started out as a Customer Service Cashier and was promoted to a Beauty Advisor within the first month of working here.

Experience

0-2 Years

Level

Entry Level

Education

High School Diploma

Description :

1. Deployed crew.
2. Audited drawers.
3. Trained successful crew members.
4. Reviewed any discrepancies identified during the previous shift.
5. Reviewed statistical data to ensure compliance with Corporate, and district levels.
6. Developed and implemented marketing strategies for all departments and ensure that all associates.
7. Properly trained how to market promotional and sale items.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Consistently provided exemplary customer service by meeting or exceeding customer expectations during every interaction.
2. Resolved issues for dissatisfied and irate customers.
3. Followed security guidelines to open and close the store.
4. Kept the store clean and well organized.
5. Prepared nightly cash deposits and maintain a balanced imprest fund.
6. Used the Walgreens computer system to input and access data.
7. Checked in daily deliveries and confirm the merchandise ordered is accounted.

Experience

10+ Years

Level

Senior

Education

High School Diploma

Description :

1. Ensured that all tasks are completed on time with minimal impact on service levels to customers.
2. Ensured that all tasks are completed within budget and within scope of work assigned by the Operations Manager or Marketing Manager.
3. Evaluated performance and make recommendations to management as necessary.
4. Maintained a safe, clean, and friendly environment through the day shift.
5. Conducted planning of shifts both on-site and remotely.
6. Ensured all shifts are completed at the required time in a timely fashion.
7. Coordinated with management to ensure that all shifts are completed by their scheduled time frame.

Experience

10+ Years

Level

Senior

Education

GED

Description :

1. Ensured that all staff are aware of their rights under employment law.
2. Provided a positive work environment for employees.
3. Ensured that all service personnel are trained properly, including meeting with their managers at least twice a week.
4. Ensured that all equipment is inspected regularly by our Purchasing department and assigned to appropriate departments as needed.
5. Ensured that our Purchasing department maintains records of purchases and sales related to each shift.
6. Ensured that all product is accounted for in inventory, so we can provide a full refund on unsold inventory if necessary or appropriate.
7. Ensured that all service personnel have received a minimum of 100% of the training they need for their position.

Experience

5-7 Years

Level

Executive

Education

GED