A Siebel Consultant is responsible for achieving the goals of the company through the deployment and implementation of Siebel solutions. While actual duties vary based on the requirements of the company, the following are certain common duties seen on the Siebel Consultant Resume – identifying the client’s requirements; troubleshooting technical problems; ensuring integration of Siebel solutions, gathering and analyzing of technical and functional requirements; conducting gap analysis, preparing and updating documents; recommending clients the effective utilization of software packages and observing of defined standards and methodologies.
Those seeking this job role should mention on the resume the following skills – good academic records, prior working experience in telecommunications and IT; knowledge of Telco architecture; exposure to Siebel application and CRM processes; and knowledge of Siebel configuration, data architecture, and Siebel Data conversion. A degree in IT or computer science is commonly seen on resumes.
Objective : Dynamic Siebel Consultant with 2 years of hands-on experience in Siebel CRM applications. Proficient in Siebel configuration, workflow processes, and EAI integrations. Adept at collaborating with diverse teams to gather requirements and implement tailored solutions. Committed to enhancing user experience and optimizing CRM functionalities for improved business outcomes.
Customized the Siebel Call Center application to meet specific business needs.
Designed and implemented solutions, enhancing overall system performance.
Collaborated with business users to gather requirements through interactive sessions.
Guided TCS Offshore team in troubleshooting and issue resolution.
Developed custom OpenUI themes to align with branding requirements.
Configured Siebel applications to meet client business requirements and enhance user experience.
Streamlined the application configuration process to improve efficiency.
Experience
0-2 Years
Level
Entry Level
Education
BSc CS
Senior Siebel Consultant Resume
Headline : Accomplished Senior Siebel Consultant with 7 years of extensive experience in Siebel CRM implementations and customizations. Expert in system integration, data migration, and workflow optimization. Proven ability to collaborate with cross-functional teams to deliver innovative solutions that enhance operational efficiency and customer satisfaction.
Designed and developed EIM data load jobs for seamless integration of accounts, contacts, and opportunities into the Siebel database.
Configured assignment rules using Assignment Manager to optimize contact distribution based on geographical regions.
Facilitated new device registration processes and managed updates to existing devices to enhance user experience.
Addressed end-user issues and implemented solutions, contributing to improved service quality.
Played a key role in the Clinical Trial Management System (CTMS) for capturing trial details and associated payments.
Collaborated with stakeholders to gather requirements and analyze change requests for system enhancements.
Developed and configured Business Data Model (BDM) workflows to ensure accurate customer data management.
Experience
5-7 Years
Level
Senior
Education
B.Sc. CS
Siebel Consultant Resume
Objective : Innovative Siebel Consultant with 2 years of experience in Siebel CRM. Skilled in system configurations, workflow automation, and EAI integrations, I excel in collaborating with cross-functional teams to gather requirements and deliver customized solutions. My passion lies in enhancing CRM functionalities to drive business efficiency and improve user satisfaction.
Skills : Siebel Crm, Integration Testing, Data Quality Assurance, Business Process Mapping, User Acceptance Testing, Crm Best Practices
Description :
Conducted requirement gathering sessions to define project scope and objectives.
Developed and documented SRS and FS specifications for Siebel CRM implementations.
Designed and executed data migration strategies from legacy systems to Siebel.
Automated the EIM process, ensuring timely data loads and integrity.
Integrated Siebel with SAP using EAI for enhanced functionality.
Modified workflows and business services to support custom business needs.
Collaborated with cross-functional teams to deliver tailored CRM solutions.
Experience
0-2 Years
Level
Junior
Education
B.S. IT
Assistant Siebel Consultant Resume
Objective : Enthusiastic Assistant Siebel Consultant with 2 years of experience in Siebel CRM systems. Proficient in configuring business components, optimizing workflows, and integrating applications. Skilled at analyzing user needs and delivering effective solutions to enhance CRM efficiency. Eager to contribute to team success by improving user experience and driving business value.
Skills : Siebel Configuration, Data Mapping, Business Process Modeling, Siebel Scripting, Eai Integration, Siebel Analytics
Description :
Configured and customized business components within Siebel CRM to meet client requirements.
Collaborated with teams to gather and analyze business requirements for CRM enhancements.
Led a project team in upgrading the CRM product, improving operational efficiency.
Performed thorough business analysis and developed solutions for integration with external applications.
Designed user interfaces and business processes using web-based eScripts.
Provided ongoing support and training to users for effective system utilization.
Engaged in all phases of the Siebel implementation life cycle, ensuring quality and performance standards.
Experience
0-2 Years
Level
Entry Level
Education
B.S. IT
Siebel Consultant Resume
Objective : Resourceful Siebel Consultant with 2 years of practical experience in Siebel CRM applications. Expertise in configuring Siebel workflows, managing EAI integrations, and optimizing system performance. Skilled in collaborating with stakeholders to gather requirements and deliver effective solutions, enhancing CRM operations and user satisfaction.
Collaborated with cross-functional teams to gather requirements and design solutions.
Monitored and adjusted Siebel server components to optimize performance and reliability.
Administered local databases for development teams, ensuring seamless access and functionality.
Set up logging parameters for effective issue tracking and debugging.
Performed analysis and troubleshooting for application-related issues throughout the project lifecycle.
Maintained Oracle service requests and liaised with Oracle SMEs for resolution.
Collaborated in requirement gathering sessions to align technical solutions with business needs.
Experience
0-2 Years
Level
Entry Level
Education
BSc CS
Siebel CRM Consultant Resume
Summary : Seasoned Siebel CRM Consultant with 10 years of expertise in optimizing Siebel applications and enhancing system performance. Skilled in configuration, integration, and workflow management. Proven track record in leading cross-functional teams to deliver effective CRM solutions that drive business success and elevate user satisfaction.
Skills : Unix Systems Administration, User Training, Business Analysis, Workflow Development
Description :
Customized Siebel OpenUI templates to enhance user interface and experience.
Developed and optimized custom business services and eScripts adhering to best practices.
Conducted code reviews and workflow assessments to identify and implement performance improvements.
Led a team in executing a successful upgrade of Siebel system components.
Migrated Actuate reports to BI Publisher, ensuring data integrity and improved reporting capabilities.
Evaluated and integrated new technologies like TBUI to meet evolving business needs.
Redesigned user flows utilizing customer dashboards to improve accessibility and efficiency.
Experience
10+ Years
Level
Executive
Education
B.Sc. CS
Siebel Consultant Resume
Headline : Results-driven Siebel Consultant with over 5 years of experience in implementing and optimizing Siebel CRM solutions. Proven expertise in requirements gathering, system configuration, and user training. Strong analytical skills with a focus on enhancing customer engagement and operational efficiency. Adept at collaborating with cross-functional teams to deliver projects on time and within budget.
Configured Siebel applications to meet client specifications and improve performance.
Enhanced existing workflows to optimize processes and reduce latency issues.
Developed prototypes for future business needs, integrating with external APIs.
Tuned Siebel applications in collaboration with Oracle to address performance challenges.
Analyzed and resolved latency issues, creating a comprehensive fix plan for maintenance releases.
Worked closely with CRM support teams to ensure timely and effective service delivery.
Identified business needs and recommended technological enhancements to improve system functionality.
Experience
5-7 Years
Level
Senior
Education
BSc CS
Siebel Integration Consultant Resume
Objective : Proficient Siebel Integration Consultant with 2 years of experience in Siebel CRM and EAI integrations. Demonstrated ability to design workflows and enhance system performance through effective collaboration with stakeholders. Passionate about delivering high-quality, tailored solutions that drive user satisfaction and boost operational efficiency.
Skills : User Interface Design, Data Analysis, Client Interaction, System Integration, Test Case Development, Training End Users
Description :
Contributed to the redesign implementation of the Exelon Energy call center project, enhancing CRM functionalities.
Configured Oracle Enterprise Manager 12c for Siebel environments, ensuring optimal system performance.
Improved OBIEE 11g reports, facilitating better data insights for stakeholders.
Managed and optimized the CTI setup to enhance user experience.
Developed JavaScript files to implement business logic in Open UI, increasing application efficiency.
Executed bug fixes for Open UI, improving system reliability.
Acted as a liaison between onshore teams and management, addressing CRM support needs effectively.
Experience
0-2 Years
Level
Entry Level
Education
BSc CS
Siebel Consultant Resume
Objective : Enthusiastic Siebel Consultant with 5 years of experience in Siebel CRM implementations and enhancements. Skilled in configuring workflows, integrating applications, and optimizing user experiences. Proven ability to analyze business needs and deliver tailored solutions that drive operational success and customer satisfaction.
Configured business objects, components, and views to meet project specifications and enhance CRM functionality.
Supported enhancement projects in the financial sector, modifying workflows and integrations to improve user experience.
Integrated external data sources using EAI HTTP Transport Web Services for real-time data updates.
Developed business processes including applet configuration, workflow policies, and integration services.
Set up new environments for Siebel applications, ensuring optimal performance and reliability.
Implemented data purging strategies for improved system efficiency and compliance.
Provided ongoing support for production environments, resolving issues to maintain operational continuity.
Experience
2-5 Years
Level
Management
Education
B.S. IT
Siebel Consultant Resume
Objective : Motivated Siebel Consultant with 2 years of specialized experience in Siebel CRM solutions. Expert in configuring workflows, enhancing user interfaces, and executing EAI integrations. Passionate about collaborating with stakeholders to identify needs and deliver effective solutions that drive operational excellence and elevate user satisfaction.
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