Signal Support Systems Specialist Resume Samples

Description :

1. Created a new standard operating procedure to more quickly procure repair parts required by utilizing a newly created government account.
2. Managed the deployment of Secret and Top Secret communications security keys to subordinate personnel with no breaches of protocol and no compromises.
3. For every piece of non-fully mission capable equipment, created a database of the parts necessary to bring the equipment into compliance, submitted a justification to the approval authority and sourced and procured the parts through both inside and outside channels.
4. Coordinated with third-party vendors and contractors to negotiate prices on new contracts to support deployed personnel in Afghanistan.
5. Using a multiple-criteria decision analysis, advocated the best technological products that met the mission requirements.
6. Supervised field support representatives and contractors to ensure that the repair terms of the contract were upheld concerning timeliness, quality of the repairs, and ensuring the repair remained in budget.
7. Initiated a process by which communications equipment was evacuated and repaired instead of being replaced resulting in savings over $400,000+ over a year.
8. Streamlined the process for evacuating items scheduled to be repaired by coordinating the logistics to a weekly cycle so that bottlenecks could be eliminated in the supply chain for repaired parts.

Experience

7-10 Years

Level

Senior

Education

Master Of Science

Description :

1. Provide technical assistance and training for local area networks and routers; signal communications, support electronic equipment and satellite radio and communications equipment Continuously steered compliance with Department of Defense standards for information technology to minimize or eliminate security risks.
2. Managed communications shop in direct support of command staff Designed/ implemented quality assurance and quality control services for ground and air forces.
3. Managed, tracked, and issued frequencies used for classified communication between commanding officers and subordinates as Unit Communication Security Manager.
4. Performed as a systems administrator for Active Directory to manage and add domain accounts In charge of training operations personnel on all communications systems used by the unit.
5. Performed help desk abilities remotely, using remote desktop technologies.
6. Experience in installation, troubleshooting, and operation of FM radio communication, HF radio communication, and tactical satellite communications Contributed to seamless set-up and configuration of tactical classified and unclassified network inclusive of Cisco backbone, e-mail servers, client machines, and tactical video communications.
7. Contributed to the establishment of the 101st domain, which served 5000 clients.
8. Ran and maintained all Ethernet lines used by the brigade.

Experience

5-7 Years

Level

Executive

Education

Associates

Description :

1. Signal support systems specialists are primarily responsible for working with battlefield signal support systems and terminal devices.
2. Maintain radio and data distribution systems. Perform signal support functions and technical assistance for computer systems.
3. Provide technical assistance and training for local area networks Maintenance for equipment, terminal devices, assigned vehicles and power generators Mechanical and electrical principles Preventive maintenance procedures Line installation and wiring techniques Communication security policies and procedure.
4. Installs, configures, operates, aligns, conducts performance tests, and performs unit and direct support maintenance on satellite communications equipment and associated devices.
5. Performs quality control tests on circuits, trunk groups, systems, and ancillary equipment.
6. Installs tactical satellite antenna equipment.
7. Operates and performs preventive maintenance checks and services on assigned communications equipment and vehicles.
8. Installs operates and performs preventive maintenance checks and services on power generators.
9. Troubleshoots automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Arts

Description :

1. Supervises, installs, employs, maintains, troubleshoots and assists users with battlefield signal support systems, terminal devices, satellite communications equipment, and automated telecommunications computer systems, to include local area networks, wide area networks and routers.
2. Integrates signal systems and networks; performs unit-level maintenance on authorized signal equipment and associated electronic devices; trains and provides technical assistance to users of signal equipment; and operates and performs preventive maintenance checks and services (PMCS) on assigned vehicles and power generators.
3. Installs maintain and troubleshoots signal support equipment and terminal devices.
4. Installs operates and maintains designated radio, wire, cable and data distribution systems.
5. Performs signal support functions, to include providing technical assistance and training for user-owned and operated automated telecommunication computer systems, local area networks, and routers; signal communications and support electronic equipment and satellite radio and communications equipment.
6. Prepares maintenance and supply requests for unit level signal support.
7. Operates and performs preventive maintenance checks and services (PMCS) on assigned vehicles.

Experience

7-10 Years

Level

Senior

Education

Masters of Science

Description :

1. Held directly responsible for the discipline, training, morale, and quality of life for multiple soldiers during combat operations without incidents.
2. Supervised, installed, employed, maintained, troubleshoot and assisted users with battlefield signal support systems, terminal devices, satellite communications equipment, and automated telecommunications computer systems, to include local area networks, wide area networks and routers to accomplish assigned tasks.
3. Trained and targeted career progression for soldiers on the staff that improved overall operations.
4. Tracked suspense and scheduled follow-up actions with every work request.
5. Conducted formal and informal end-user training to include technical support with no discrepancies.
6. Served as a subject matter expert with user department personnel to ensure adherence to office automation/end-user computing guidelines, standards, and procedures.
7. Coordinated with other Information Services staff to provide appropriate education, hardware, software and data required to effectively assist users.
8. Performed problem analysis and resolution activities in accordance with regulatory guidance and local Standard Operating Procedures that resulted in minimum downtime for maximum productivity.

Experience

7-10 Years

Level

Senior

Education

Master Of Science

Description :

1. Installed, maintained, and performed troubleshooting of communication systems, such as laptops, PCs, servers, routers, switches, satellites, radios, and tactical vehicular computer systems.
2. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
3. Performed user support, providing technical assistance and training.
4. Oversaw over 400 computers and user accounts spread out among seven satellite locations in three different countries.
5. Devised standard operating procedures regarding the user's day-to-day tasks and security awareness; which became the standard for the whole organization.
6. Demonstrated advanced knowledge and competency with little to no supervision; held the highest ticket completion record in the helpdesk department and became the number one requested technician in the organization with 100% customer satisfaction.
7. Accelerated above peers with 3 promotions in less than 2 years.
8. Served as a Tactical Communication Specialist, enabling the organization to win both coveted awards by servicing and maintaining over $200,000 worth of equipment preventing further equipment degradation.

Experience

10+ Years

Level

Management

Education

Bachelor Of Science

Description :

1. Installed, maintained and troubleshoot signal support systems and terminal devices, to include radios, wires, and battlefield automated systems.
2. Maintained operational, technical, and support requirements for complex, network computer systems; and assisted with the evaluation of policies and procedures designed to ensure the integrity of the network environment.
3. Provided technical assistance and unit level training for automation, communication, and user-owned and operated signal equipment.
4. Provided user support and training on different hardware, software, and utilities, to include the installation, testing, and maintenance.
5. Disseminated information on communication equipment services policy and prepared maintenance and supply requests for unit level signal support.
6. Employed, operated and maintained assigned weapons and equipment and perform communication functions during peacetime and wartime operations.
7. Operated and performed preventive maintenance checks and services on assigned vehicles and power generators.
8. Conducted funeral duties and performed burial services to honor deceased veterans and their families.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Accounted for over $2 million of military communications equipment, weapons, and sensitive items.
2. Responsible for the planning and establishing a ground for voice, data, and tactical radio communications to support short and long-range operations for the tactical operation center.
3. Served as the Assistant Communication Security Custodian; assisted with the security and accountability of all cryptographic materials and classified documents.
4. Responsible for the daily maintenance, troubleshooting, and preparation of unified communications systems.
5. Developed and led communications training programs in preparation for combat operations.
6. Recommended retransmission equipment employment based on capabilities of the equipment and the mission requirements.
7. Performed the duties of radio transmission operator, relaying critical information such as grid coordinates for troops in contact, medical evacuation requests and giving status reports of personnel and equipment during the departure, operation, and return of ground forces to home station.
8. Prepared sensitive documents for proper disposal.

Experience

5-7 Years

Level

Executive

Education

Associates

Description :

1. Supervised security for $10 million of sensitive equipment resulting in zero loss in over a 2 year period.
2. Implemented security procedures throughout the organization leading to all high-value items being safely secured when not supervised.
3. Worked in a supervisory position with a pay grade above my own with tasks of planning, managing, and tasking exceeding expectations of superiors.
4. Organized all documentation allowing detailed specifics of components and subcomponents, services due, and possession and location of all sensitive equipment signed out.
5. Constructed monthly timeline calendar on training dates and events to supervisor's to successfully conduct mandatory organizational training.
6. Successfully coordinated the turn-in of over $25 million of communications in theatre overseas.
7. Serviced and maintained satellites, radio communications, and electrical wiring in over 40 vehicles while deployed in Afghanistan successfully.
8. Skills Used Received medals and awards for my accomplishments in Afghanistan and Kansas from supervisors including generals.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Oversaw the daily operations of the unit's radio communications, office network, printer support, communications equipment storage, and computer support.
2. Maintained and supervised over $500,000 worth in communications/electrical equipment with no loss or serious damage to property.
3. Planned and advised of unit communications layout for field training exercises in various environmental situations in accordance with unit SOP (Standard Operating Procedures).
4. Provide operator level training to a 118 man unit on radio, vehicle GPS, desktop computers, and other communications equipment in the classroom and one on one instruction.
5. Attend weekly meetings to provide information on maintenance, unit communication issues, and advise on upcoming field/training operations.
6. Setup, maintain and troubleshoot VHF/UHF/SATCOM communications in military vehicles and portable versions of equipment while adhering to safety guidelines.
7. Maintain and further progress knowledge on constantly changing multiband frequency radios and tactical software/hardware.

Experience

2-5 Years

Level

Senior

Education

Bachelors of Science

Description :

1. Added users and email accounts to the network; using the User Manager and Microsoft Exchange Administrator.
2. Provided rapid, secure, flexible, reliable communications, and help desk support for an organization of over 800 soldiers.
3. Managed the disposition; and maintenance of all automation and communication assets.
4. Enforced local network usage and security policies; as the network security manager.
5. Helped develop and write the companies automation plan which included the acquisition of 25 computers, 92 radios, Iridium satellite phone accessories, 5 cell phones, 3 satellite phones, and assorted automation equipment.
6. Identified the company's shortfalls and obsolete equipment; resulting in zero downtime on equipment, and an automation budget proposal of approximately $150,000 for the next fiscal year.
7. Planned and installed over 60,000 feet of wire and cable in a new operation center in Baghdad, providing phone lines, classified and unclassified data lines and high-speed internet resulting in 100% task completion.

Experience

5-7 Years

Level

Executive

Education

Associates