As a Social Service Representative, the individual will help people solve and cope with problems in their everyday lives. Clinical side workers also diagnose and treat mental, emotional, and behavioural issues. Duties and responsibilities often listed on the Social Service Representative Resume are – identifying people and communities in need of help, assessing client’s needs, situations, strengths, and support networks to determine their goals, helping clients adjust to changes and challenges in their lives, responding and referring and advocating for community resources, such as food stamps, childcare, and healthcare; and responding to crises such as child abuse, and mental health emergencies.
Such workers should possess the following specific qualities – the ability to work with people who are in stressful and difficult situations, the ability to develop strong relationships, compassion and empathy for the clients, strong people skills, listening skills, and the ability to effectively manage the time. A degree in the field of social work is mandatory. Many states also necessitate a valid state license for those working in clinical areas.
Objective : To obtain employment as a Social Service Representative, where I can effectively utilize my expertise in human services, social services, administration and a project director, to help meet goals of the organization.
Skills : Management, Case Management, Customer Service, Counselling.
Description :
Provided social service support to clinical outpatients and inpatients.
Reviewed policies and amended policies in relation to newborn infants exposed to illicit drugs prior to birth (in utero).
Staffed with nurses, doctors, administration staff and mental health department attempting to implement protocol in dealing with newborn infants that were assessed and diagnosed with Neonatal Abstinence Syndrome (NAS).
Met with community members and tribal entities to establish partnerships in addressing NAS.
Interviewed customers to obtain necessary information and determine their eligibility for assistance; for each consumer to meet or exceed state monthly compliance measures.
Interpreted policies and procedures applicable to the various programs for beneficiary assistance.
Incumbent responsible for making final decision on awarding consumer with assistance based upon thorough data collection/ analysis.
Experience
2-5 Years
Level
Executive
Education
Masters In Psychology
Social Service Representative Resume
Objective : Highly qualified Social Service Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Proficient In Microsoft Office Suite, Planning Skills..
Description :
Served as the direct contact to a caseload of approximately 500 public assistance beneficiaries daily.
Routinely entered applicant and beneficiary data into automated systems according to agency federal policies and procedures.
Routinely processed applicants' requests for cash assistance, food stamps, and medical assistance according to federal laws and procedures to determine eligibility.
Conducted face to face interviews to gather and enter data into DC Government Case Management automated system.
Analyzed and verified applicant information through DC Government's investigation process.
Re-qualified applicant eligibility every six months based of verification documents.
Completed action reports explaining determination of eligibility in accordance with Government policy in DC Government automated system.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Social Service Representative Resume
Headline : Seeking Social Service Representative position with a progressive Native American Tribe where I can contribute my knowledge, skills, and experience of administration and management to positively impact the socio-economic diversity and well-being of the tribal community, tribal members, tribal staff, and tribal leadership.
Skills : Microsoft PowerPoint, Planning Skills, Human Service.
Description :
Learned the social service's position, but was also taught the admissions part of Life Care.
Fulfilled all three full time position requirements.
Brought Life Care to full census and kept up all job expectations, along with state requirements.
Determined the status of applications for assistance by researching case information in the Automated Client Eligibility Determination System (ACEDS) .
Assisted lower graded co-workers with case specific errors to correct applicant profiles.
Maintained a physical filing system of my caseload of 500 applicants FEMA 6505 Belcrest Road Hyattsville, MD 20782 United States 05/2001 - 04/2006 Hours per week: 40 Human Service Specialists III Duties, Accomplishments and Related Skills: Conducted phone interviews with disaster victims and entered general caller information into system.
Maintained confidential files for clients in accordance to the regulations.
Experience
5-7 Years
Level
Executive
Education
Bachelor In Psychology
Social Service Representative Resume
Summary : Social Service Representative professional with over 10 years experience in increasingly responsible positions within the government sector. Strengths in policy administration, public policy, investigative analysis, fraud detection and prevention, project management, and supervision. A results oriented planner with proven abilityto analyze and conceptualize.
Skills : Microsoft Office, Written Skills.
Description :
Performed intake services on all clients and determined the level of services needed.
Developed and implemented the Information and Referral Service, the Family Member Employment Program, and the Financial Counseling Program according to DOD regulations.
Established a Welcome Packet library to assist soldiers and civilians relocating to other bases worldwide.
Managed the Volunteer Services Program.
Assisted the Army Emergency Relief Officer in approving and providing no interest emergency loans to service members.
Developed and implemented community awareness programs about Desert Storm in the malls, restaurants, and Red Cross meetings.
Provided information briefings to family members of activated reservists.
Experience
10+ Years
Level
Senior
Education
MS
Social Service Representative Resume
Headline : Have a lot to offer your firm, including 15 years of experience in managerial work. Some specific accomplishments include the following: I graduated with a Medical Coding Certificate, Account Clerk Certificate, Safe from Harm Certificate, QuickBooks Certificate and with an Informational System Associates from Highland Community College in 2008; I was in charge of daily adjustments, accuracy in cash flows, invoices, and banking procedures.
Skills : Reading, Writing And Speaking. Banking Procedures, Data Processing, Training Management, Cash Procedures, Quick Book Certified, Accounting Clerk Certified And Medical Codes Certified And Safe From Harm Certified.
Description :
Ability to communicate effectively with clienteles and others within the work environment.
Ability to read and comprehend instructions, correspondence and memos.
Provided accurate documentation of all inquiries, and the action taken.
Kept stats for The Salvation Army quarterly reports.
Kept stats for State yearly reports.
Assisted customers with items needed in order to renew their health insurance.
Planned and conducted Stress Management classes, Depression Recognition classes and Suicide Prevention/Symptom Recognition classes.
Experience
5-7 Years
Level
Executive
Education
Associate In Accounting
Social Service Representative Resume
Objective : Results-driven and detail-oriented Social Service Representative professional that has demonstrated ability to work in a variety of environments. Possessing exemplarily management, superior budget, and organizational experience with the ability to understand diverse organizational culture and practices. Proven leadership that produces best results while maintaining cost effective goals. Exceptional written and oral communication skills. Able to make decisions independently and quickly with minimal escalation.
Skills : Time Management & Organizational , Accumed, Medical Manager, Foothold, Avaya Softconsole, Allscripts & Medisoft, ACEDS, DC Healthlink, The Work Number, SCIL, DIMMS.
Description :
Greeted clients as they entered the office conducting initial client interviews to determine needs of services, assisting clients in finding services needed to support them, performing a variety of administrative tasks, such answering phone giving out visa & passport forms.
Received Passports back from Embassy filing to be return to customers.
Entered data into a variety of databases, spreadsheets, and web portals that are provided by Director & other government employees in ACS offices.
Spent special notice to logging office calls and other forms of service for end of month reports.I also picked up mail & and packages to deliver and tracking to proper boxes and offices.
Rotated from multiple offices and jobs as needed when directed by the ACS director and logged the proper information on the vehicle logs for monthly reports.
In charged of the lending closet where I logged all items and did regular inventories of all supplies in storage and closets kept case records for each client until all supplies returned.
Developed and coordinated fund raisers for families of reservists such as the adopt-a-family program at Christmas and the gift basket program at Easter.
Experience
2-5 Years
Level
Executive
Education
Masters Of Social Work
Social Service Representative Resume
Objective : To perform program managerial work in a professional atmosphere where my knowledge and social service skills can work towards the benefit of any non profit or governmental agency.
Skills : Customer Service, Case Management, Administrative Skills, Cash Handling.
Description :
Handled applications and inquiries for public assistance, such as Medicaid, Food Stamps, and Tanf for needy families.
Conducted face to face interviews during intake process and screened applicants to learn household needs.
Received documents to support the claim, and processed information in ACED system.
Based on findings, applicants would receive notices of eligibility or denial in a timely manner.
Case loaded maintenance and frequent adjustments were made due to changes in case.
Followed policy and procedures as it frequently changed etc.
Monitored cases for changes in recipient circumstances.
Experience
2-5 Years
Level
Junior
Education
Bachelors Of Fine Arts
Social Service Representative Resume
Objective : Seeking a highly rewarding career in a challenging position and a healthy work environment that utilizes my unique experience and talents for enhancing workflows, team continuity, initiative, good judgement and discretion. With more than 10 years of Supervisory experience, I provide shared knowledge, dedication, consistent productivity, ground breaking implementation techniques and integrity in the workplace.
Skills : Certified Billing & Coding Specialist.
Description :
Provided the intake and initial screening of assistance applications, conducted eligibility reviews, assessments and determinations for the issuance of appropriate State Assistance for TANF, Medicaid and Food stamps.
Adhered to state and federal guidelines in determining timely eligibility to households in need.
Ensured customers understood their rights and responsibilities by reviewing policy with them and ensured that they met all eligibility factors.
Created agency approved checklist when requesting additional verification, initiated household and single member participant investigations and quality control inquiries for potential fraud benefit cases.
Completed referrals for Domestic Violence participants, issued food bank referrals, transportation tokens, Accountable Work Activity information, and Childcare services when requested.
Completed all case documents daily detailing the agency assessment of the client's specific needs for educational, medical and financial assistance.
Encouraged the clients toward self- sufficiency by providing information and recommendations for vendor placements, The TAPIT program and other training opportunities.
Experience
2-5 Years
Level
Junior
Education
Master Of Public Administration
Social Service Representative Resume
Summary : As a Social Service Representative, responsible for Creating engaging content that spreads the word about the organisation's mission, Responding to questions from supporters of the organisation, Managing and posting content on a teams social media channels, Responding to emails and messages from supporters.
Skills : Child Welfare, Mental Health.
Description :
Interfaced and interviewed clients on a daily basis.
Consistently strived to ensure policy and procedure are practiced in order to determine eligibility for various types of clients.
Assisted with organizing and managing agency conferences that are federally required to communicate new policies within the agency.
Utilized policy to determine eligibility in order to approve or deny cases.
Created letters to the while assisting with any and all inquires.
Composed narratives reflecting any transaction made with clients for all employees and other agencies to view.
Assisted fellow SSR's in managing caseloads and cleared backlog cases for Senior SSR's when directed by Section Chief or Supervisor.
Experience
10+ Years
Level
Senior
Education
BA In Psychology
Social Service Representative Resume
Summary : Expertise in Microsoft Word, Excel, Access, PowerPoint, and Publisher. Very knowledgeable of various models of phone systems, photocopiers, and fax machines. Excellent organisational skills, very detailed, and interpersonal skills are awesome. Great leaderships skills, innovative, problem-solving skills, and inspired to excel to the next level.
Skills : Computer , Customer Service, Records Management, Typing, Typing 45 Wpm, Data Entry.
Description :
Prepared, recorded, and disseminated confidential court information from several placement unit programs throughout the United States.
Liaison-ed to overseeing and ensuring clients are placed in the appropriate settings and locations recommended by court order.
Transcribed handwritten reports, correspondence, memorandums, and other official documents for procurement, Interstate Compact, and the Evening Reporting Centers.
Maintained an active and inactive confidential filing system for Interstate, Evening Reporting Center, and procurement.
Corresponded with jurisdictions concerning an arrest, transportation, or general description of the apprehended juvenile when needed assisted in transporting the juvenile from court, airports and group homes.
Served as the timekeeper for the unit.
Performed case management services to youth court ordered to the Intensive Supervision Program.
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