Social Services Coordinator Resume Samples

Description :

1. Overall responsibility for the well-being of on-site residents within an independent living facility providing consistent case management.
2. Identified liaison between residents, housing, family members and Social Service agencies.
3. Established and maintained daily/weekly contact with outside Social Service agencies for various issues.
4. Built sound relationships with pro-bono lawyers to assist residents with issues ranging from general legal concerns to distinct specific concerns.
5. Coordinated with the Food delivery program, Homemaker Support program; and provided support with the Wills on Wheels program.
6. Developed, implemented and revised client care plans and intervened as appropriate when clients had unexpected and/or expected crisis and coordinated arranged.
7. Conducted a number of Community Outreach efforts which included coordination with local health source, Blood Pressure clinics, churches, schools, and local Community Centers.
8. Ensured residents received personal and financial support which included assistance with necessities such as hearing aid, scooters/power chairs, and a sound ear to listen.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Coordinated admissions by networking with the marketing team, resident services, clinic and health services as well as referral agencies as needed.
2. Facilitated Assisted Living team decision regarding best placement for each potential resident.
3. Organized and facilitated admissions and transfer process into and out of Assisted Living, including interviewing and meeting with prospective residents.
4. Assisted in the arrangement of move for residents; ensuring the room is move-in ready.
5. Prepared orientation for the family as needed, which includes reviewing the resident handbook.
6. Ensuring advanced directive information is current and communicate, document and obtain an appropriate signature for the resident rights.
7. Maintained accurate social services and admissions documentation for each resident in compliance with agency policies and state regulations.
8. Worked in conjunction with the Assisted Living team to provide on-going emotional, social, informational and practical support services.
9. Provide referrals for additional assessment and support as needed to ensure the well-being and safety of all residents.

Experience

0-2 Years

Level

Entry Level

Education

BS

Description :

1. Providing services to meet the social and emotional needs that affect residents ability to achieve their highest levels of functions.
2. Participating in the development of residents' comprehensive care plans, developed policies and procedures to provide social services to residents.
3. Complete accurate documentation concerning all residents.
4. Observes residents and review all documentation to provide input for MDS completion in accordance with Federal/State regulations in a timely manner.
5. Develop one to one professional relationships with residents and their families as needed for counseling.
6. Counsel residents/families in dealing with feelings about death and dying and other emotional, mental, environmental, or physical limitations.
7. Completed Social History's and Activity Assessments for each resident upon admission.
8. Assess, plan and document residents discharge needs in accordance with regulatory compliance.
9. Scheduled and Set up a plan for transport when residents needing Dr appointments.

Experience

10+ Years

Level

Senior

Education

Certification

Description :

1. Interview and provide tours of prospective families and residents.
2. Demonstrate leadership skills by planning and instituting new and innovative ideas and programs in harmony with the overall program of the facility.
3. Facilitate twice a month discharge planning 101 class designed to teach families and residents about home care services and what is needed for preparation.
4. Give appropriate forms necessary to request adequate medical and social information which will be returned for review.
5. Work as a liaison between families and hospital discharge planners, social service agencies, and physicians.
6. Notifies all appropriate departments of admissions and discharges.
7. Assists families or residents with discharge placement and discharge information as needed.
8. Chairs the Admission Conference/MDS meeting for new admissions and holds patient-family conferences as deemed appropriate.
9. Monitors to assure appropriate sections on MDS are completed within 14 days of patient admission.

Experience

10+ Years

Level

Senior

Education

BSW

Description :

1. Interviews clients to determine client's needs for a wide range of housing, health, social, and financial services.
2. Reviews and analyzes client information using comprehensive assessment tools to screen the client for eligibility for benefits and services to meet client's multifaceted needs.
3. Recommends work plans with the client to respond to various housing, health, social, and financial problems and needs.
4. Consults with superiors and professionals on the case in order to gather counsel, observations, evaluation, and recommendations on case dispositions.
5. Assists clients with completing applications and provides direct referrals to partner agencies on client's behalf.
6. Communicates with partnering agencies on the sequencing of services when needed and ensures client participation in programs.
7. Maintains client records, tracks utilization of services being coordinated, and maintains the confidentiality of client information.
8. Enters client information into a database system.

Experience

2-5 Years

Level

Junior

Education

MSW

Description :

1. Assist residential adult female returning offenders with identification and linkage of community-based treatment and employment assisted services.
2. Conduct interviews for assessment of treatment goals and chemical dependency and mental health needs.
3. Assist returning offenders with enrollment in the mental health treatment facility and programming services.
4. Assist returning offenders with enrollment in educational and employment programs in attempts to reduce recidivism.
5. Conduct checks of the entire facility to ensure the facility is adhering to contractual compliance.
6. Maintains accurate progress notes that detail the returning offender observed behaviors, and participation and progress during re-entry.
7. Maintain accountability checks of returning offenders while in the community.
8. Organized community events to promote awareness of the needs of the female felon population.
9. Facilitate group modules highlighting practices of obtaining and retaining employment.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Ensure the resident's psychosocial needs are identified and met according to state, federal and Brookdale requirements.
2. Meet with administration, medical and nursing staff, and other related departments in planning social services.
3. Involve the resident and family in care plan and family care conferences.
4. Obtain information concerning the resident's personal and family dynamics, past illnesses, and well-being.
5. Provide consultation to members of staff, community agencies in an effort to solve the needs and problems of the resident through the development of social service programs.
6. Provide information to the resident and family as to Medicare and Medicaid, and other financial assistance programs available to the resident.
7. Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
8. Track the use of psychotropic medications and implement non-pharmacological behavior management.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Provided dignified psychosocial care and services for 90+ long term care residents with individual quality of life as a goal.
2. Developed and maintained care plans and assessments for each resident detailing the history and personal needs.
3. Attending bi-weekly interdisciplinary meetings identifying and communicating interventions to meet those needs.
4. Educated residents and families of their rights and services available.
5. Responsible for investigating and resolving grievances as an advocate, incorporating family where possible and utilizing outside agencies as necessary.
6. Participated in developing/revising facility social work policies, educated staff on social services best practices at regular in-service meetings.
7. Training and development of new employees into the Social Services Department.
8. Assumed managerial responsibilities during extended absences of Social Services Director.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Met regularly with each resident to discuss progress with job searching, program requirements, and personal goals.
2. Maintained ongoing communication and collaboration with the Case Manager and Program Director as relevant to each resident's progress.
3. Completed all necessary paperwork and documents for each resident on caseload.
4. Documented all meetings in a case note on a company-wide case management software.
5. Maintained close communication with resident employers and reached out to potential employers.
6. Conducted unannounced worksite inspections for each offender within the first week of employment and continuous site inspections throughout the course of employment.
7. Complied and updated an Employment Census to reflect changes in resident employment on a regular basis.
8. Developed an Employment Readiness curriculum for each unemployed resident to participate in.

Experience

5-7 Years

Level

Executive

Education

MCJ

Description :

1. Provided counseling to residents and families discussing problems, needs, and anxieties.
2. Assisted physician and interdisciplinary team determine each residents discharge prognosis, status, and needs.
3. Coordinated patient medical, social and environmental needs to successful discharge to home.
4. Coordinated and led all care plan meetings with interdisciplinary team, residents and their family and/or guardians to create individualized plans of care.
5. Assisted with staff training for mandatory dementia education requirements.
6. Conducted quarterly assessments on each resident to determine mental, physical and psychosocial abilities and needs.
7. Timely, accurately and confidentially documented assessments in an appropriate style and inappropriate database.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Assessed, coordinated, and provided case management and advocacy with elderly, disabled, and developmentally disabled individuals.
2. Utilized critical thinking when authorizing paid services and coordinating informal supports/services.
3. Evaluated and provided psychological support, education, and interventions to meet the needs of the member.
4. Set goals, provided services, and interventions, monitoring of plans and progress.
5. Worked regularly with individuals who have varying mental health diagnosis and administration of assessments related to cognition, mental health, and functional abilities.
6. Worked as part of a team/group environment.
7. Documentation and notation in an electronic medical records system.

Experience

5-7 Years

Level

Executive

Education

MHC

Description :

1. Make initial visits to homes, hospitals and local medical establishments to explain hospice and services provided.
2. Approach sensitive subjects with patients and family members and obtain doctor orders for needed services.
3. Order appropriate medical equipment needed in the home or assisted living facility.
4. Complete all data entry in compliance with Medicare guidelines.
5. Complete extensive audits of patient files to identify deficiencies and develop performance improvement projects to improve efficiency.
6. Conduct extensive home safety evaluations and developing safety plans to address needs and concerns.
7. Conduct psychosocial assessments to identify needs and concerns of the patients and families.

Experience

5-7 Years

Level

Executive

Education

BSW

Description :

1. Develop and maintain a network of professional service providers and community resources.
2. Provided case management and counseling to residents, served as the liaison between agencies and residents.
3. Identified and assessed resident's needs, developed service plans, provided education on service availability and caregivers.
4. Provided and promoted educational/wellness programs, health screenings social and health issues, resident rights and personal care assistance.
5. Maintained files, conducted annual reviews, completed monthly/semi-annual reports.
6. Established and maintained working relationships, and visibility.
7. Attended and participated in meetings, workshops, and seminars.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Responsible for providing group counseling to those in the program.
2. Responsible for setting up care and continuing care.
3. Coach group members with how to deal with present stressors in their life.
4. Practice positive affirmations with group members to rebuild self-esteem.
5. Coach group members with how to deal with surviving in the outside world.
6. Provide different forms of counseling such as family therapy, art therapy, music therapy, etc.
7. Responsible for rebuilding structure and routine in patient's lives.
8. Provided referrals and placement options for juveniles who suffer physical, mental, and developmental disturbances.

Experience

2-5 Years

Level

Junior

Education

MA