A Social Services Manager takes responsibility for coordinating and social service programs and community organizations. The job duties relevant to this post are listed on the Social Services Manager Resume as – managing workers who take charge of providing social services to the public; working with community members and others stakeholders, and to identify necessary programs and services; overseeing administrative aspects of the programs and meeting the objectives of the stakeholders; analyzing data to determine the program effectiveness, suggesting and implementing improvements to programs and services, and writing proposals for social services funding.
Those interested in social services career can consider taking up this role provided they can exhibit evidence of the following skills – leadership abilities, knowledge of common issues faced by the society, underprivileged and kids, and tact. In most cases, these managers are expected to have at least a degree in fields such as social services or urban studies, or a related field.
Objective : Managing, performing, planning, coordinating, and monitoring the day-to-day operations of a Social Service Program such as Transitional Living, Homeless Services, Emergency Services, Crisis Intervention Services.
Skills : Microsoft Office, Answers On-Demand, Point Click Care, Unibase, Firmware, Case Management.
Description :
Charted and recorded information in client files.
Effectively managed time and caseloads based on the nursing home daily census.
Tracked patient movement on and off the unit by documenting times and destinations of patients.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Documented all patient information including service plans, treatment reports, and progress notes.
Efficiently gathered information from families and other community agencies to inform the development of treatment plans.
Conducted outreach, advocacy, and rehabilitative services for regular cases and crisis intervention.
Experience
2-5 Years
Level
Junior
Education
BSW In Social Work
Social Services Manager Resume
Objective : To establish a long-term career in a company where I may utilize my Social Services Manager professional skills and knowledge to be an effective Social Services Manager and inspiration to those around me.
Skills : Microsoft Office, Access And Powerpoint, Ultipro, Outlook, Recruitment, Management, Team Building, Program Development, Budget Management.
Description :
Facilitated new employee orientation training and provided training to ensure support services and required documentation were maintained by staff trained staff regarding appropriate services and possible referrals.
Conducted comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate.
Developed and implemented support systems to meet client needs by identifying and coordinating a variety of available services.
Provided information and referral services to clients; coordinates services with other community agencies.
Completed Social Security Disability Applications.
Conducted site visits to clients homes.
Acted as resource and liaison with partners addressing questions and providing updated information about programs policies and procedures.
Experience
2-5 Years
Level
Executive
Education
Bachelors In Social Work
Social Services Manager Resume
Headline : As a Social Services Manager, responsible for developing, implementing and evaluating program operations and services; supervising all program staff and ensures work is in compliance with established policies and procedures as well as local, state and federal regulations.
Skills : Microsoft Office, Typing, Customer Service, Sales, Office Management, Human Resources.
Description :
Supervised and evaluated Social Services Aides.
Made contact with community agencies.
Provided training for Social Services staff, other Head Start staff, and parents after consultation with Pre School Coordinator -To counsel families -To develop and submit forms for the component to the Preschool Coordinator for approval -To process children's applications and to determine eligibility.
Assigned, trained, supervised, and evaluated Social Services Aides.
Maintained Social Services files and assures confidentiality of children's records.
Attended manager's meetings, center meetings, and other meetings as required.
Attended seminars and training sessions as assigned.
Experience
5-7 Years
Level
Junior
Education
MS
Social Services Manager Resume
Objective : Optimization of the social service delivery environment within the state through research and evidence-based practices which promote the development of a more efficient family service system and ensure quality social services are available to residents.
Skills : Social Work Education, Program Management/Coordination, Supervision, Case Management.
Description :
Responsible for the development, redevelopment, and management of the Hospice and Home Health Social Work programs, developing processes and procedures, and overseeing social work operations to facilitate the appropriate use of social work staff and resources to maximize the quality of service while maintaining cost-effectiveness.
Supervised, mentored, and coached field social workers in both home health and hospice.
Oversaw assignments, daily schedules, and coordination of social work staff.
Completed supervisory visits along with yearly and periodic evaluations of all social work staff.
Monitored staff activities and performance for compliance with agency policies and procedures.
Provided disciplinary coaching/action as needed and appropriate.
Developed and provided agency-wide hospice and home health educational opportunities to nursing and social work staff within the clinical specialization of practice.
Experience
2-5 Years
Level
Junior
Education
MS
Social Services Manager Resume
Objective : Responsible for researching and preparing grant proposals and secures program funding; prepares and monitors program expenditures in compliance with program budget.
Skills : Microsoft Office, Management Skills, Communication Skills.
Description :
Provided timely completion of psychosocial assessments upon admission and updated progress notes as required per guidelines.
Determined advance directive status upon admission and reviews on a yearly basis.
Assisted residents/families in completing advance directives when indicated.
Provided individual and/or family counseling to facilitate coping issues related to placement.
Reviewed the Resident's Bill of Rights with each resident upon admission to the facility.
Provided on-going documentation as mandated under federal/state guidelines (MDS and Resident Care Plans).
Participated in resident care management, including Resident Care Plan Conferences.
Experience
2-5 Years
Level
Executive
Education
BS
Social Services Manager Resume
Summary : A compassionate, service-oriented Leader with over fifteen years of experience in client relations, team management, and interpersonal communication with excellent problem-solving decision making, and complaint resolution skills. The ability to deliver high quality, efficient, and organized results with a sense of urgency and accuracy. The ability to listen and dig down to the real problem and offer effective, creative, innovative, and personalized solutions to clients Dependable, flexible, and excellent follow-through.
Skills : Professional Photographer, Photoshop Elements, Microsoft Word, Excel, PowerPoint.
Description :
Managed the Recreational Therapy, Social Services, and Volunteer Departments simultaneously at a 209-bed Long Term Care and Rehabilitation facility Supervised over 30 staff and 300 volunteers.
Responsible for the recreational, spiritual, emotional, and social well-being of all 209 residents and patients.
Provided outstanding communication to the families of the residents and patients, their physicians, and community and government agencies involved in their care.
Worked with patients, families, and staff to resolve complaints Responsible for investigating Elder Abuse and Neglect allegations and reporting to the proper authorities.
Responsible for ensuring that all staff at all levels were proficient in Elder Abuse prevention, detection, and reporting.
Provided effective, timely, and supportive discharge plans for community reentry.
Extensively experienced in assessing patients in Rehab for homecare needs, medical equipment, and therapy and making referrals to Home Health, Medical Equipment, and Government agencies in the community.
Experience
10+ Years
Level
Senior
Education
MS
Social Services Manager Resume
Objective : Responsible for Conducting client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate, to develop a comprehensive case management plan for each client.
Skills : MS Office, Service Management, Multitasking.
Description :
Assisted with LTC Medicaid applications.
Assisted with the determination of financial pre-authorizations for skilled services and Medicare Part B therapeutic services.
Facilitated Advanced Directives and Out-Of-Hospital Do Not Resuscitate Orders.
Collaborated closely with the treatment team to appropriately coordinate client care services.
Interacted with clinical staff and external resources such as hospitals and other community personnel.
Arranged public transportation to and from medical appointments.
Participated in monthly QA&A meetings with the medical director along with monthly conference calls.
Experience
2-5 Years
Level
Executive
Education
Bachelors In Social Work
Social Services Manager Resume
Headline : Seeking a Social Services Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Office, Salesforce, CareTracker, Illinois DHS Certified QIDP.
Description :
Spear-headed and oversaw the transition to electronic charting.
Designed project plan to help secure grant funding.
Led conversion from paper scheduling system to OnShift program, including creating and providing training to 130 employees.
Initiated and managed client database transition process.
Coordinated with programming consultant to design customized SalesForce system specific to Marklund needs.
Implemented database protocols to ensure a clean data file.
Improved outreach and admission process within the first six months to increase the waiting list from 20 to 36 and sustained the volume of inquiries.
Experience
5-7 Years
Level
Junior
Education
MS
Social Services Manager Resume
Headline : Hardworking, organized, Social Services Manager professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Psychotherapy, Social Services, Assessment.
Description :
Managed daily operations of Community Resource Division - Partnership Services area.
Recruited, trained, and managed social services team dedicated to meeting the needs of families in crisis.
Provided clinical and administrative supervision/consultation for professional staff.
Assessed client and community need and develop strategies/plans to address needs.
Worked in partnership with Youth and Families Services' staff to serve families in need.
Developed and implemented new programs and initiatives.
Managed energy assistance, community food bank, and emergency financial assistance programs.
Experience
5-7 Years
Level
Executive
Education
MS
Social Services Manager Resume
Objective : To obtain a challenging position offering opportunities for Social Services Manager professional growth utilizing my fourteen years of long-term care/skilled care experience.
Collected and assessed data relevant to the residents' psychosocial needs, risk factors for deterioration, and responses to interventions.
Developed and maintained care plans, completed MDS's and other assessments for each resident, coordinated discharge planning, facilitated advance directive decision-making process, assessed need for outside counseling services, and made referrals as appropriate including home health and hospice services.
Provided supportive services related to grief and bereavement.
Coordinated grievance complaint process and investigation process along with notifying appropriate entities in compliance with the Elder Justice Act.
Coordinated and lead the monthly psychotropic meeting.
Completed required forms and documents in accordance with company policy and state and/or federal regulations.
Educated staff on best practices and participated in fall, wound, weight, admissions, and marketing committees.
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