As a Softlines Team Leader, the individual will provide customer satisfaction, store profitability, and serve the academy’s purpose. A well-drafted Softlines Team Leader Resume mentions the following core duties and responsibilities – reading and interpreting and following documents such as safety rules, operating and maintaining instructions, plan-o-grams, and procedure manuals, preparing routine reports and correspondence, acting as a lead, and providing guidance when needed to sales team members, assisting managers with daily planning of operational tasks assigned to the store, overseeing special and ongoing process improvement projects and initiatives, executing plans to ensure team members are compliant with established policies and procedures, and assisting with departmental zoning by providing support, guidance and overseeing the recovery process.
Hiring employers normally want to see these skills on the job resumes – effective problem-solving skills, communication skills, the ability to read and interpret and follow documents, working knowledge of inventory software, order processing systems, MS Office products, and customer service orientation. A degree is often considered a mandatory requirement for this job. Work experience is as well required.
Objective : Seeking a career in management with a growing company. Looking to excel with a company that promotes from within. Willing to provide my experience and to learn and work as long as needed to make change, make a difference and move up with the company.
Skills : Knowledgeable Computer Programs: Microsoft Office: Outlook, Excel, Word, Power Point; Lawson, JD Edwards, Ceridian, Basware, Cintrix, Solutions, Cintellate.
Description :
Greeted customers and ascertain what each customer wants or needs.
Described merchandise and explain use, operation, and care of merchandise to customers.
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
Suggestively sells, promoted Target red card Motivates and teaches others to sell Target's red cards Compute sales prices, total purchases and receive and process cash or credit payment.
Answered questions regarding the store and its merchandise.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Softlines Team Leader Resume
Headline : Passionate about training and developing individuals to succeed. Dedicated to raising customer service standards to the highest potential. Enthusiastic visual merchandiser to drive appeal to the customer's shopping experience.
Skills : Great office, Call routing, Data entry, Word processing, & PowerPoint.
Description :
Trained and coached sales floor team members on service and presentation expectations.
Driven in-stocks by ensuring both regular and sale merchandise is pulled and stocked from the backroom to keep the sales floor full.
Ensured ads are set on time, accurately, and maintained.
Ensured team members are available and provided service in specialty areas.
Owned bike building process; ensure bikes are built safely and timely and repairs are completed on all guest returns.
Verified dated products are rotated when stocking; removed all expired products from the floor.
Supervised sales floor team members to ensure abandoned merchandise is restocked and damaged and rewrap merchandise is properly handled.
Experience
5-7 Years
Level
Executive
Education
Associate's In Computer Science
Softlines Team Leader Resume
Summary : To obtain a challenging Softlines Team Leader position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity.
Skills : Customer Service, Training And Development, Conflict Management, Merchandising, Hiring, Computer, Cashiering, Team Leadership, Marketing Strategy, Inventory Management.
Description :
Played a primary role in the interview, hiring, and employee termination process.
Led sales floor team, which includes assigning and delegating team projects.
Organized departmental meetings in order to set goals and evaluate strategies.
Developed and managed the talents and abilities of each individual on the team.
Preformed monthly evaluation of each team member's performance to ensure maximum productivity.
Recruited staff, prepared job adverts, checked application forms, shortlisted candidates, conducted interviews, and was involved in the final selection process.
Kept daily records of the meal and minor compliance reports, in order to ensure the store remained compliant with state and federal labor laws.
Experience
7-10 Years
Level
Management
Education
GED
Softlines Team Leader Resume
Summary : Seeking an entry-level, challenging Softlines Team Leader position supporting the organization to which I am employed to the best of my ability where I can apply previous knowledge and skills.
Responsible for providing fast and friendly customer service; I ask customers if they need any assistance, provide them with product information at my store and other locations, and I operate the cash register when back-up cashiers are needed.
Relieved the switchboard operator/ receptionist and answer the store phone, transfer calls and take messages.
Worked productively on a team as well as by myself.
Led my team very well in the recovery process of the store every night as well as made break schedules, train new team members, and set planograms for new merchandise every season.
Experienced in MS Office and my typing skills are 50 wpm.
Created and formatted documents, including letters, memos, mailing labels, and envelopes, in Microsoft Word, Excel, and PowerPoint.
Experience
10+ Years
Level
Senior
Education
Associates In Business Administration
Softlines Team Leader Resume
Objective : To obtain a challenging Softlines Team Leader position in an office environment that offers an opportunity for advancement through bettering my skills, obtaining experience, and increasing my knowledge.
Skills : Microsoft Office Suite, Leadership.
Description :
Managed, supervised, and delegated tasks to teams of 8 to 12 individuals.
Responsible for sharing information with other employees and making sure we achieve goals set by corporate.
Followed the loss prevention and security guidelines to minimize inventory shrinkage and profit loss.
Designed and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Taken inventory or examine merchandise to identify items to be reordered or replenished.
Demonstrated the behaviors of great guest services.
Sold merchandise by ensuring all team members have planned and executed proper ad sets, sales planners, merchandise menu selections, transitions to new products, revisions to planogram, out-of-stock research, pricing accuracy, and competitive shops.
Experience
2-5 Years
Level
Executive
Education
Bachelor In Business Administration
Softlines Team Leader Resume
Headline : Softlines Team Leader is responsible for Promoting succession planning by providing career paths, identifying development needs for the team members, being involved with and accountable for promotion decisions, Documenting and applying disciplinary actions, and making recommendations concerning discharge.
Adapted to everyday sales and managing departments to reach sales goals.
Well-versed in inventory management, procurement operations, stock-level control, and optimization procedures demonstrated by ensuring various merchandise stock levels remained sufficient to meet projected peak sales demand and potential sales lull while having a positive impact on the store, region, and overall corporate success.
Provided training, feedback, and follow-up on merchandising skills for sales floor team members.
Kept monthly records of team members' safety training and renewals to ensure every member remained up-to-date with safety regulations.
Generated and edited employee work schedules for the entire store.
Responsible for merchandising new products and executing seasonal transitions.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts In Accounting
Softlines Team Leader Resume
Summary : Softlines Team Leader with 25 years of retail sales, and customer service experience coupled with 15 years of retail management experience. Seeking to utilize sales management skills, customer service, organization, communication, and leadership skills. I have a passion for retail sales with the ability to reach sales goals and increase sales while decreasing shrinkage.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Determined staff promotions and demotions, and terminated employees when necessary.
Reorganized the sales floor to meet company demands.
Stocked and restocked inventory when shipments were received.
Addressed customer inquiries and resolved complaints.
Delivered excellent customer service by greeting and assisting each customer.
Experience
10+ Years
Level
Senior
Education
Associate's Degree
Softlines Team Leader Resume
Objective : Dynamic Softlines Team Leader Professional searching for career advancement in a business support role, with a proven history of sales process improvement, specifically through the use of a perceptive and methodical personality, with a background in customer service and logistics.
Skills : Management, Microsoft Office, Customer Service.
Description :
Maintained sales floor integrity of brand through zoning.
Completed weekly sales planograms and Visual Adjacencies.
Completed and set the weekly ads to ensure all merchandise is correct.
Supervised staff of 12 to 20 depending on the time of year.
Completed weekly workload in a timely manner.
Compiled monthly climate reports to ensure proper materials are used in our products.
Managed the Softlines team (Women's, men's, and children's clothing, accessories, shoes, and baby departments).
Experience
2-5 Years
Level
Executive
Education
GED
Softlines Team Leader Resume
Objective : Experienced Leader with keen observe skills and extensive background in a broad range of fast paced retail environments. Customer Focused Leader coaching employees. Quality Focused Leader demonstrating skill in merchandising, and store operations to meet sales objectives and goals.
Skills : Creative Writing, Excel.
Description :
Led several teams during new store setup.
Successfully stocked and opened new store.
Achieved green scores on district visits Managed Infants, Toddlers, Shoes, Intimates, Sleepwear and Infant HBA departments.
Temporarily managed Ready to Wear and Men's Executed planograms, revisions, and visual adjacencies Participated on safety team.
Certified in backroom procedures.
Recruited, hired and trained new associates on operation of store.
Started as a part-time associate and was quickly promoted to signing supervisor, and then a few months later, promoted to a team leader.
Experience
2-5 Years
Level
Executive
Education
B.A
Softlines Team Leader Resume
Headline : A highly dedicated, self-starter, who greatly enjoys meeting challenges in the workplace. I have been able to utilize my experience in sales, marketing, public speaking, teaching, training, and public relations in all aspects of my professional and personal life. Customer service, sales, and merchandising background are extensive; I consider myself fortunate for having experience as a supplier as well as a buyer.
Skills : Retail And Nonprofit Team Management, Sales And Marketing, Visual Merchandising, Public Speaking, Teaching And Training, Event Planner, Organizer, Fluent In Spanish And English, Freelance Writer, Genealogical Research, Microsoft And Mac Knowledgeable, Social Media , Volunteer Management.
Description :
Set floor to planogram, complete daily price changes, ensure signs are accurate.
Reviewed sales and friendly scores, and coach team members on ways to increase them.
Received outstanding reviews from the inventory crew on my department's preparation and organization.
Reassigned stocking team member roles in order to increase productivity and decrease holes in the department.
Worked full time while attending college and a holding another part-time job.
Learned the many aspects of merchandising in a fast paced environment.
Trained personnel and managed visual merchandising.
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