The most common duty of a Sr Manager is to take responsibility for planning and directing the work and performance of the assigned group of people. A well-drafted Sr Manager Resume mentions the following duties and tasks – providing guidance to workers, ensuring clarity in goals of the functional area, approving requests for investment, managing overall financial budgeting, hiring and firing employees, identifying talent of workers, working with senior management to draft reports, communicating about key performance indicators, and ensuring collaboration for shared goals.
A Manager who wants to reach this senior-level should groom their skills in the following areas – gain a firm understanding of finance, budgeting, and capital budgeting; talent development and coaching skills, negotiation and communication skills. It is common for large companies to make direct recruitment for this post, and hence a Degree in related fields with immense work experience is required.
Headline : Professional experience, including B2B and B2C direct marketing through multiple media channels. A proven leader in end-to-end marketing program and campaign management.
Skills : Management, Professional Skills.
Description :
Developed and executed marketing campaigns for Post-Movers and Velocity acquisition programs and strategized and managed.
Supported the channel onboarding process working with channel vendors, and other groups to onboard and maintain channels.
Tested direct mail creative formats and offers to improve response rate and order rate.
Increased Open Rates, CTRs, and CTORs on OnBoarding email communications by working with Digitas and Time Inc to test email creative.
Tested and rolled-out trigger-based upsell marketing campaigns to explore early engagement opportunities.
Revamp current OnBoarding program, increasing direct mail and email communication touchpoints to reduce future churn.
Partnered with Digitas and Responsys to implement a successful On-Boarding program by identifying and implementing Quick Wins in messaging.
Experience
5-7 Years
Level
Executive
Education
Business
Sr Manager III Resume
Summary : Steve is a strategic operations leader with innovative, energetic management experience within the manufacturing, supply chain and financial services industries.
Skills : Management, Hard Working.
Description :
Managed a centralized team of proactive customer service technical Activation and WFM technicians in multiple service center locations.
Provided them work orders, trouble tickets, metrics and operational guidance as relating to tech availability, tech support, and scheduling.
Managed the centralized WFM center for new network and customer bandwidth orders.
Responsible for the turn-up of multimillion-dollar bandwidth orders for large and medium-sized businesses.
Successfully handled over customer trouble and assistance tickets and inbound customer service calls per month.
Improved Customer Satisfaction Ratings from all-time lows (integration challenges) by revamping and documenting the customer service.
Measured and managed over external service providers, LEC's and offshore Service Management Centers.
Experience
10+ Years
Level
Senior
Education
Diploma
Sr Manager II Resume
Headline : Experience in Management of Bilingual Sales and Customer service want to obtain a Sr Manager position that will enable to utilize experience in coaching and developing both leaders and representatives.
Skills : Management, MS-Office.
Description :
Contact regarding operations supports management and effectiveness for the call center.
Regularly reviewed business processes and procedures against customer pain points to enhance customer experience and reduce effort.
Responsible for delivering analytics and insights on performance metrics by analyzing KPI data against weekly and monthly trends.
Maintained and improved call center operations by monitoring performance, identifying opportunities, developing action plans to increase productivity.
Responsible for ensuring the Learning and Development team delivers on all L&D initiatives ensuring alignment with business strategies and performance targets.
Continually monitored top priority projects within the CS organization and ensured senior leadership had appropriate prioritization of projects.
Participated and contributed to the budget process and maintain financial parameters established in the budget.
Experience
5-7 Years
Level
Executive
Education
BBA
Sr Manager/Executive Resume
Headline : Leverage strong execution and leadership fundamentals to successfully enhance and lead at the next level.
Skills : Technical Skills, Management.
Description :
Experienced in leading several full lifecycle SAP deployments with good knowledge on multiple SAP modules.
Hands-on system integration, functional and technical expertise in automotive/aero Telematics and control systems product line.
Experienced in delivering enterprise solutions, end to end product development and implementation.
Business processed experience in Aerospace MRO service management, warranty, workbench enhancements, rotatable bank.
Supplied chain specialty includes drop ship and EIO (enterprise inventory optimization).
Global consulting work experience with expertise in developing and managing global teams, setting up multi-sourced teams.
Excellent analytical skills in understanding the client's business processes and the ability to communicate well.
Experience
5-7 Years
Level
Executive
Education
Electronics
Sr Manager/Analyst Resume
Headline : Build and manage world-class support teams covering complex cross-platform environments, and products with extensive integration points through APIs.
Skills : Technical Skills, Management.
Description :
Mortgages from lenders and turns them into mortgage-backed securities that are sold in the stock market.
Worked in the Program Management Office (PMO) managing a corporate portfolio of projects worth.
Provided ongoing portfolio and program-level oversight and guidance.
Implemented project management and SDLC methodologies ensuring projects complied with all deliverables required.
Managed the central repository of project documentation using SharePoint.
Implemented the corporate annual planning process liaising with the Corporate Planning Department.
Created PMO reports for Senior Management to provide regular assessment of program performance for effective top-level decision making.
Experience
5-7 Years
Level
Executive
Education
Business
Sr Manager I Resume
Objective : IT Services and Industry experience that includes Enterprise Architecture, Program Delivery, and Operations for key enterprise programs in the Financial Services.
Skills : Interpersonal Skills, Management.
Description :
Created a need for the implementation of several large initiatives focused on continued growth.
Responsible for HCA's multi-year IT strategic planning and ensuring the foundation for their enterprise transformation is established.
Led the selection, contract negotiations and successful procurement of software from TIBCO (ESB), SoftwareAG, SAS.
Led the Master Data Management (MDM) initiative to bring cleansed HCA Consumer data together to facilitate the employment.
Led the design and delivery of the first shared-services next-generation IT SOA foundation to modernize legacy applications.
Chaired an informal Architecture Review Board to enforce standards and governance on IT artifacts.
Established an IT governance plan (with IT PMO) to manage priorities, risks and resource allocation.
Experience
2-5 Years
Level
Junior
Education
Diploma
Sr Manager/Co-ordinator Resume
Objective : Proven and successful Software Quality Assurance leader with management experience. Results-oriented with a proven track-record in team building, process improvement and organizational leadership.
Skills : Technical Skills, MS-Excel.
Description :
Statistically, this team is now the best test team within the company.
Established from the ground up an enterprise-wide functional and performance automation team that developed automation solutions.
Recognized that customer and product feedback was not reaching the testing organization, implemented a feedback solution.
Improved the overall quality of the software and reduced the number of service desk tickets and customer complaints.
Smoothly integrated a new overseas contract testing organization with no loss of knowledge or continuity, despite replacing half of the testing organization.
Prior planned allowed for a complete knowledge transfer of proprietary system knowledge to remaining employees with follow-on knowledge.
Initiated the rollout of a new enterprise collaborative lifecycle management software solution to the organization.
Experience
2-5 Years
Level
Junior
Education
Management
Sr Manager/Director Resume
Headline : Pursue an exciting role in a diverse environment that offers challenges and opportunities to add value to the organisation.
Skills : Management, Fast Learner.
Description :
Lead a team to implement Change Management and Problem Management.
Processed and structures to facilitate visibility around changes/problems in the IT environment.
Lead a team to develop CMDB relationships by coordinating with Application and Infrastructure teams to ensure accurate information.
Lead a team to facilitate and develop relationships with IT vendors.
Evaluated vendor performance and manage vendor relationships that provide a variety of IT-related services, software.
Provided escalation leadership for any vendor-related opportunities.
Developed, implemented and currently governing software/hardware maintenance renewal procedures to reduce IT spend.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Lead Sr Manager Resume
Summary : Core competencies include team building/leadership of high performance teams, strategic and tactical planning, cost benefit analysis, continuous improvement (including IT Lean).
Skills : Management, Hard Working.
Description :
Built upon BaanERP application using Baan proprietary development tools.
Oracle system and consists of a person team for the development and implementation of this system.
Project to implement Oracle Financials application replacing the company's financial applications.
Managed team of people that were responsible for the full range of the implementation of this system which included hardware, system administration.
IT Account Management team that consisted of IT business analysts and help desk functions for the company.
Interfaced with the Menlo business activities and their outside customers on various global logistics projects.
Champion of the rollout of the lean Office continuous improvement program that IT rolled out.
Experience
10+ Years
Level
Senior
Education
Mathematics
Associate Sr Manager Resume
Headline : Performance-driven leader with a track record energizing teams to drive results for customer-centric operations, projects and programs. Strong business acumen and problem solving based on diverse background.
Skills : Management, Communication Skills.
Description :
Led and managed county communications services and support.
Managed Local Area Networks, Voice Communications, Data Communications, and Radio/Microwave Communications Units.
Provided staffing, strategic direction, budgeting, planning and day-to-day operations of the County's communications Systems.
Directed staff of approximately senior to mid-level specialists, four supervisors, and a variable number of contractors.
Led and managed county communications services and support.
Provided staffing, strategic direction, budgeting, planning and day-to-day operations of the County's communications Systems.
Directed staff of approximately 40 senior to mid-level specialists, four supervisors, and a variable number of contractors.
Experience
5-7 Years
Level
Executive
Education
BS
Asst. Sr Manager Resume
Objective : Highly qualified Sr Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and excel in the collaborative environment.
Skills : Self-Motivated, Working Skills.
Description :
Implementation and support for all Home Offices, all remote connectivity to vendors, satellite connectivity to stores and videoconference capabilities.
Guided outside carriers in the development and provisioning of secure global VPN services.
Implemented and maintained network device security.
Managed budget and directed all phases of project life cycles, from requirements determination to close-out.
Developed customized training and career progression plans for all team members to assist in furthering their careers.
Negotiated contracts and service level agreements with vendors on technologies and services, capturing.
Technology Solutions Led team to achieve systems availability.
Experience
2-5 Years
Level
Junior
Education
MBA
Sr Manager Resume
Summary : Senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.
Skills : MS-Office, Technical Skills.
Description :
Programmed and finance portfolio at FAA with a team of resources (employees and vendors).
Collaborated with customer organizations to develop Data as a Service (DaaS) and Platform as a Service (PaaS) manifestos.
Institute program management and Agile software delivery framework and processes.
Managed master project schedules, contract accounts, and financials.
Partner with executive management on corporate business development initiatives as a member of the leadership roundtable.
Provided technical and management guidance to project managers, architects, technical leads.
Provided infrastructure support (virtualization and storage solutions) services.
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