A Strategic Support Associate is an integral part of the strategic support program that plays a key role in supporting the business units by providing on-demand staffing support in a timely, and cost-effective manner. Some of the core duties associated with the post are listed on the Strategic Support Associate Resume as – supporting the business functions and projects within various business units, creating work schedules based on the hours of availability, participating in community volunteer events, and learning valuable business skills and gaining experience in multiple business units.
Companies seek candidates who have – the ability to learn and understand processing information, good verbal and written communication skills, the ability to navigate and use multiple software and mainframe computer applications, the ability to type 35 words per minute, basic knowledge of the MS Windows environment and MS Office applications, and multitasking skills. Formal education beyond a high school diploma or GED is not mandatory, however, possessing a degree in accounting will be preferred.
Objective : Strategic Support Associate is Serving as the key support for the assigned department ensuring the TA team operates in an effective, efficient, and professional manner, Providing administrative support to the assigned department(s), including, but not limited to: scheduling appointments, scheduling meetings, taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides.
Skills : Customer Service, Microsoft Office.
Description :
Processed standard policy or contract/policyholder transactions using documented procedures and multiple software applications.
Identified and escalated issues for resolution when necessary.
Communicated with internal associates and external customers or agents regarding outstanding requirements or the status of an application or transaction.
Documents status of contacts received and initiated.
Learned and understood processing information.
Read and carried out detailed written procedures.
Communicated with clients on the phone about the transfer of funds in a professional manner strengthening my interpersonal and communication skills.
Experience
2-5 Years
Level
Junior
Education
Master's In Exercise Science
Strategic Support Associate Resume
Objective : Leadership oriented person with a strong work ethic and persistent desire to learn. Committed competitor who has demonstrated an ability to motivate and inspire team members while achieving individual honors. Excellent team player that thrives in teamwork situations and in collaboration with diversely talented team members. Effective communicator with a proven track record in establishing and maintaining.
Skills : Microsoft Office, Customer Service, Analysis.
Description :
Processed standard policy or contract/policyholder transactions using documented procedures and multiple software applications.
Identified and escalated issues for resolution when necessary.
Communicated with internal associates and external customers or agents regarding outstanding requirements or the status of an application or transaction.
Documented status of contacts received and initiated.
Met production and quality standards.
Learned and understood processing information.
Carried out detailed written procedures.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts
Strategic Support Associate Resume
Headline : As a Strategic Support Associate is Independently composing high level correspondence and documentation of professional quality, Editing and proofreading all written materials and verifies the validity of data for all documents and reports prior to submission/distribution.
Skills : Microsoft Office, Data Management, Leadership, Dependable.
Description :
Reviewed Agent Death Claim letters and determine if new letters are needed to be sent out.
Read source documents, such as cancelled checks, sales reports, and bills and enter data in specific data fields or onto tapes or disk for subsequent entry, using keyboards or scanners.
Contacted insured or other person(s) involved on policy to obtain missing information.
Located and processed address changes for Insured or Beneficiary.
Maintained a 98% accuracy and completion rate for all work completed.
Reviewed Agent Death Claim letters and determine if new letters are needed to be sent out.
Read source documents, such as canceled checks, sales reports, and bills and enter data in specific data fields or onto tapes or disk for subsequent entry, using keyboards or scanners.
Experience
5-7 Years
Level
Executive
Education
Diploma In Marketing
Strategic Support Associate Resume
Headline : Strategic Support Associate with 8+ years of experience in Designing campaigns and events which accelerate the TA presence and recruitment effort. This includes, though is not limited to, hiring fairs, on-site events, virtual campaigns, en masse candidate outreach, social media presence, and print materials. Upon the assignment of the Director, TA, will manage the pace and process of these efforts, including the tracking of deliverables from those responsible on the TA team. Is responsible for the launch and tracking of the success of these events and campaigns.
Developed and maintained long-term relationships with accounts, operating as a main point of contact to ensure clients receive requested products and services in a timely fashion.
Generated new opportunities among client accounts, including upselling and cross-selling.
Met or exceeded assigned growth targets.
Maintained required retention rate across accounts.
Coordinated with operations team to ensure consistent service, as well as assist with challenging client requests or issue escalations as needed.
Collaborated with sales team to reach prospective clients, as well as support healthy profitable relationships with existing clients.
Became a subject matter expert on ELLKAY solutions and their application to each partner experience.
Experience
5-7 Years
Level
Executive
Education
Diploma In Marketing
Strategic Support Associate Resume
Summary : Strategic Support Associate with 10 years of experience in Acting as liaison between departments and makes independent decisions to ensure adherence to quality procedures, making adjustments as needed to schedules, timelines, and projects elements in an independent manner, utilizing judgement without the prior authorization from Director.
Skills : Planning, Supportive Skills, Team Work.
Description :
Accurately communicated pipeline, forecast, and account metrics within Salesforce.
Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, include executive and C-level decision makers.
Understood client needs and communicate complex solutions in a clear and articulate manner.
Desired and Passion-ed to grow his/her sales career and a commitment to a rapid growth company dedicated to delivering high value solutions for healthcare.
Led and supervised a team of Area Managers (2-5 front-line supervisors depending on location) and 100-300 hourly associates in outbound or inbound operations within the Fulfillment Center.
Carried out supervisory responsibilities in accordance with the organization’s policies and procedures.
Mentored, trained and developed teammates for career progression and learning.
Experience
10+ Years
Level
Senior
Education
MS
Strategic Support Associate Resume
Headline : As a Strategic Support Associate is Managing and coordinates TA projects; providing leadership in project management; gathering deliverables from required constituents; tracking, analyzing, and making recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan, Acting as a center of communication for projects and will be in continual contact with parties involved. Is ultimately responsible for the completion of projects.
Skills : Project Management, Management Skills, Communication Skills.
Description :
Developed and shared best practices across the shifts and network.
Developed a strategic training plan.
Gathered feedback from customers, managers and Field Adoption Leads, and reporting to identify training and development needs for employees and growers.
Built strong business relationships with Product Managers and Business Leads to understand our product roadmaps and deliver training and education in a timely manner throughout the organization to help drive adoption.
Collaborated with other business units on training programs that are available or in development to include all Digital tools.
Influenced all levels of the organization and articulate benefits among many roles.
Facilitated change management initiative, implement best practices and support communication efforts.
Experience
5-7 Years
Level
Executive
Education
GED
Strategic Support Associate Resume
Headline : Strategic Support Associate with 5+ years of experience in Providing technical support to customers; identifying and resolving customer pain points, escalating as required, Obtaining customer samples for analysis, Installing, calibrating and maintaining chemical feed equipment and process monitoring equipment at assigned customer accounts, Servicing pump equipment.
Skills : Technical Support, Planning, Team Work.
Description :
Worked collaboratively to drive adoption and contribute to the overall business goals and digital strategy.
Incorporated consistent messaging and storytelling within engaging materials and tools to help build excitement for the digital platform.
Developed, edited, and maintained training materials (written, digital and video).
Communicated updates to stakeholders as needed.
Supported other areas of the Digital Adoption team as needed.
Partnered with communication associate and lead to distribute a regular cadence of informative updates.
Supported metrics and analytics to assess change impacts.
Experience
5-7 Years
Level
Executive
Education
MS
Strategic Support Associate Resume
Summary : Strategic Support Associate with 7 years of experience in Providing routine service support to Sales Account Representatives in strategic accounts to execute agreed upon customer system assurance plans, Assisting Sales Account Representatives with start-ups of new applications in both existing customers and in new accounts.
Skills : Sales, Accounting, Supervising Skills.
Description :
Provided insights, documentation and support the timing, design and delivery of training.
Assisted in coaching field leads on how to manage and mitigate resistance and risk.
Managed a portfolio of projects aimed at improving communication and knowledge exchange between the scientific and natural resources management community.
Ensured timely creation and dissemination of a regular suite of science delivery products that have already been developed.
Maintained and enhanced relationships with both the scientific and land management communities to assess, summarize, and communicate land manager needs to leadership, and integrate land manager needs into current work.
Explored and identified new science delivery and/or integrative products based upon recognized stakeholder needs.
Worked with scientists to develop content for website, including descriptions of projects, products, and tools.
Experience
7-10 Years
Level
Management
Education
MS
Strategic Support Associate Resume
Headline : Strategic Support Associate is Abiding by all safety procedures and practices applicable to location and position; participating in appropriate safety training; demonstrating commitment to and support of EH&S principles and values; championing safety as necessary, Performing other duties assigned by management that fall within the generally expected scope of this position.
Developed and facilitated the evolution a strategic vision for the website. This includes, but is not limited to, identifying improvements in workflow and internal processes.
Advanced processes that support cultural/organizational development aimed at improving internal stakeholders timely and recurring use of the web as a platform for communication and science exchange.
Provided coordination for partnerships with a wide range of natural resources interest groups and constituencies.
Identified and developed new partnerships with natural resources interests groups and/or constituencies.
Participated and contributes to the coordination of workshops, seminars, and virtual events that help explain policy, objectives, plans and programs as they pertain to the natural resources management program, and to the group's objectives.
Reviewed complex examinations/audit reports to determine compliance with the USWA and/or applicable storage agreements.
Ensured warehouses are examined as frequently as required by CCC policy.
Experience
5-7 Years
Level
Executive
Education
MS
Strategic Support Associate Resume
Headline : Strategic Support Associate is Inspecting the physical condition of the storage facility, equipment, and machinery used in connection with handling products stored to check adequacy and condition of facilities, Identifying product problems, witting and reviewing technically sound recommendations, Managing internal resources necessary to support the business.
Skills : Business Assistant, Warehouse Assistant, Investigating Skills.
Description :
Reviewed documentation of prescribed corrective actions for warehouse operators, and the status of such corrective actions.
Observed work habits, analyzes individual capabilities, reports on performance, and recommends training and/or other action deemed necessary for effective operations.
Served as a technical liaison on information technology issues pertaining to the warehouse examination and inspection program.
Monitored investigations of suspected offenders to ensure that they are conducted in accordance with constitutional requirements.
Verified the accuracy and completeness of data shown in warehouse operator's financial statements and verifies existence of assets listed.
Identified and investigated safety issues and determines precautions and/or protections required for the safety of examiners.
Analyzed reports prepared by team members to ensure necessary information is recorded in order to ascertain compliance with USWA, CCC, and UGRSA.
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