A Student Accounts serves students, staff, parents, and community members through the student account and cashiering services offices, working on a broad array of student service issues, including admissions, registration, and orientation. Primary accountabilities associated with the post are listed on the Student Accounts Resume as – participating with other service areas to facilitate consistent delivery of service and information; referring students to appropriate college resources, providing services to a diverse population, providing information on a variety of topics related to student services to students, staff, and parents; conducting an assessment of student needs and engaging students in conversation and financial planning; and handling one or more district-wide process related to the core area of responsibility.
The basic requirements include the following – knowledge of college, local, state, and federal regulations regarding billing payment, refunding, and confidentiality; the ability to balance cashiering sessions, experience in a student service environment, and the ability to defuse anger and solve complaints. A high school diploma or GED is needed. Relevant work experience will be highly beneficial.
Summary : Seeking to develop my knowledgeable skills in an appropriate work environment while demonstrating to the company that I can help it achieve its goals,& Organised data for the counsellors in the office by filing and typing, Answering questions and provide support to student account representatives at the company's other 6 campuses.
Arranged for debt repayment or establish repayment schedules, based on students' financial situations.
Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Advised customers of necessary actions and strategies for debt repayment.
Located and monitored overdue accounts, using computers and a variety of automated systems.
Answered customer questions regarding problems with their accounts.
Recorded information about financial status of customers and status of collection efforts.
Sorted and filed correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
Experience
7-10 Years
Level
Management
Education
Master's
Student Accounts Resume
Summary : Student Accounts with 9 years of experience in Providing assistance to students in person and over the phone regarding accounts, Maintaining student finance credit waivers, electronic and hardcopy, Managing delinquent accounts.
Skills : Proficient In Microsoft Word, Excel, And PowerPoint, Payment Management.
Description :
Responsible for advising the Vice President on current status of student enrollment at the university.
Reconciled student account balances between the legacy system (Oracle) and SIS system (Open VMS) Validating balances and performing state approved write-offs.
Reconciled property damage deposits between the legacy system and the SIS system.
Responsible for cash disbursements, cash receipts and general inquiries for De Anza Students Association Body and clubs in an accurate and timely.
Responsible for preparing accurate student statements and correspondence for distribution.
Posted payments to student accounts as well as receipting other types of cash, credit card and online payments received by the college.
Answered high volume of phone calls, scheduled meetings & composed manuals for various departments on campus Developed and edited website for other.
Experience
7-10 Years
Level
Management
Education
Masters In Rehabilitation
Student Accounts Resume
Summary : Seek a challenging, yet rewarding, Student Accounts position in a professional career that will allow me to utilize my education, skills and talents as well as provide a secure living for my family and me. Personality Clean Considerate Happy Hardworking Helpful Kind Loyal Multi-talented Nice Outgoing Smart.
Monitored payments due from students and promptly contact students with past due payments.
Ensured compliance with company policies.
Assisted student with FAFSA if needed.
Determined inappropriate or off-policy charges and turn over to supervisor for warning notices to be sent.
Processed all renegotiated repayment schedules and responses to correspondence for isis accounts.
Managed the disbursement of payroll checks, travel checks, student loan checks, and scholarship checks held for endorsement.
Assisted in the process of various financial aid forms such as FSFA, Chapter 31 and 33, along with in house grants and scholarships.
Experience
10+ Years
Level
Senior
Education
Business Administration
Student Accounts Resume
Headline : Student Accounts with 7 years of experience in Maintaining existing customers and support VMI accounts, Coordinating routes and scheduling with branch manager and other TSMs, Coordinating efforts with all appropriate departments and personnel to ensure customer satisfaction.
Skills : Microsoft Visual Studio, Circuit Maker, Banner Elluian, BDMS.
Description :
Ensured that all charges are properly documented in a timely manner in accordance with state and university policy.
Worked to ensure compliance with state and university regulations.
Determined inappropriate or off-policy charges and turn over to supervisor for warning notices to be sent.
Identified problem areas and recommends changes to the Travel Manager and Business Manager.
Responsible for the employee traveler travel-card audit.
Ensured that all charges are properly documented in a timely manner in accordance with state and university policy.
Sent out reminders and warning notices when warranted.
Experience
5-7 Years
Level
Executive
Education
B.S.
Student Accounts Resume
Objective : Highly qualified Student Accounts with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Customer Service, Administrative, Call Center Experience, Call Center Experience.
Description :
Worked closely with Financial Aid, Admission, Registrar, Student Affairs and Resident Life to assist students and parents resolve issues that affect their accounts in a confidential manner.
Responsible for posting all the student fees, meal plans, student insurance and verifying the tuition is billed correctly.
Exported information from data base into excel spreadsheet, to prepare for weekly presentation Reconcile general ledger accounts for student housing, meal plans, bookstore charges, payment plans as well as other accounts.
Managed payment plans - establish payment arrangements with students and parents assist students with setting up payment plans with external vendor (Tuition Management System).
Invoiced 3rd party payers such as Dept of Labor, Voc Rehab and ensure external scholarships are posted correctly.
Coordinated student orientation; meet one on one with incoming and transfer students to review tuition, fees and other charges.
Reviewed payment expectation and loan options.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Student Accounts Resume
Headline : Looking for a Student Accounts position in an environment that offers a greater challenge and the opportunity to help the company advance efficiently and productively, Strive to consistently maximize profitability by utilizing programs, promotions and product support materials.
Skills : Accounting, Ordering, Communication.
Description :
Collected and billed students for the balance left over after Financial Aid had been applied.
Set up monthly payments for students and make sure those payments were made on time.
Oversaw collections and collection calls to students who had dropped out or were dismissed.
Ordered furniture for campus.
Assisted campus directors and One Stop staff in the identification and resolution of student account issues to ensure that accounts were.
Maintained communication with all interested parties in reference to student needs.
Acted in capacity of office manager to insure smooth delivery of daily services to students, faculty and staff.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Student Accounts Resume
Summary : Student Accounts is Addressing and resolving all customer requests with a positive approach, Acting as a technical resource for customers and others in the organisation, Implementing and following up on sales directive from management, Maintaining accurate and legible customer and catalogue files when appropriate.
Maintained existing customers and support VMI accounts.
Coordinated routes and schedules with branch manager and other TSMs.
Coordinated efforts with all appropriate departments and personnel to ensure customer satisfaction.
St-rived to consistently maximise profitability by utilising programs, promotions and product support materials.
Developed professional/technical knowledge through relevant professional associations and complete product training courses over time.
Communicated regularly with management on sales goals, market trends, challenges and opportunities, review all accounts, attend training, and work with factory representatives regularly.
Ensured that the highest level of customer service and ethical behaviour are followed.
Experience
7-10 Years
Level
Management
Education
Master's
Student Accounts Resume
Objective : Student Accounts with 3 years of experience in Maintaining existing customers and support VMI accounts, Coordinating routes and schedules with branch manager and other TSMs, Coordinating efforts with all appropriate departments and personnel to ensure customer satisfaction.
Skills : Microsoft Visual Studio, Circuit Maker, Banner Elluian, BDMS.
Description :
Ensured that all charges are properly documented in a timely manner in accordance with state and university policy.
Worked to ensure compliance with state and university regulations.
Determined inappropriate or off-policy charges and turn over to supervisor for warning notices to be sent.
Identified problem areas and recommends changes to the Travel Manager and Business Manager.
Responsible for the employee traveler travel-card audit.
Ensured that all charges are properly documented in a timely manner in accordance with state and university policy.
Sent out reminders and warning notices when warranted.
Experience
2-5 Years
Level
Executive
Education
B.S.
Student Accounts Resume
Summary : Student Accounts with 2 years of experience in Providing assistance to students in person and over the phone regarding accounts, Maintaining student finance credit waivers, electronic and hard-copy, Managing delinquent accounts.
Skills : Proficient In Microsoft Word, Excel, And PowerPoint, Payment Management.
Description :
Responsible for advising the Vice President on current status of student enrollment at the university.
Reconciled student account balances between the legacy system (Oracle) and SIS system (Open VMS) Validating balances and performing state approved write-offs.
Reconciled property damage deposits between the legacy system and the SIS system.
Responsible for cash disbursements, cash receipts and general inquiries for De Anza Students Association Body and clubs in an accurate and timely.
Responsible for preparing accurate student statements and correspondence for distribution.
Posted payments to student accounts as well as receipting other types of cash, credit card and online payments received by the college.
Answered high volume of phone calls, scheduled meetings & composed manuals for various departments on campus Developed and edited website for other.
Experience
7-10 Years
Level
Management
Education
Masters In Rehabilitation
Student Accounts Resume
Headline : Seeking a Student Accounts position in the graphic design field where I can utilize my skills in Illustration, Image Manipulation, and Typography to positively impact the creative outcomes of your organization.
Skills : All Mac And Office, Payment Management.
Description :
Worked with students who are put on payment plans to ensure that the payments are being made on a monthly basis.
Worked with graduate and dismissed students with a balance due to ensure payments are being made on a monthly basis.
Followed through with sending delinquent accounts to collections agency if internal collections procedures are not working.
Posted all charges to student ledgers at each start date.
Posted all payments to student's ledger card.
Submitted cash and check deposits weekly.
Submitted monthly reconciliation reports to accounting.
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