Description :

1. Assist prospective students to understand the benefits of attending college and recruiting students.
2. Demonstrating leadership and professionalism in promoting & providing outstanding customer service.
3. Facilitated tours of campus to prospective student and families by greeting them, providing directions, general information, and assistance.
4. Answer multi-line telephone and transfer calls to the appropriate office.
5. Interact with a prospective student, current students, families, other high school and college counselors.
6. Accurately completely and entered prospective student information into the database.
7. Scheduled campus visits and interviews for prospective students Contacted various departments on campus to schedule appointments with staff and facility members.
8. Scheduled campus visit for large school groups, guidance councilors, and independent consultants.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Undertaken a comprehensive set of duties, which have enabled the college to secure its presence in the high schools.
2. Allows each ambassador to hold weekly on-site peer counseling sessions at an assigned school.
3. Ensure that interested students receive ongoing pre-enrollment advising.
4. Ambassadors have also been instrumental in the expansion of the early outreach program by delivering regular on- and off-campus college workshops for middle and elementary school.
5. Workshops are designed to reach students at an early age in order to encourage them to stay in school and someday pursue a college education.
6. Contributed to the increasing diversity of the student body as the percentages of students have climbed steadily over the past several years.
7. Optimized documentation and filing of 200 applications, saving the director 40 hours of valuable time.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Demonstrated the ability to handle confidential and sensitive information with integrity, discretion, and tact.
2. Compiled statistical data with Microsoft Excel for monthly, quarterly and annual reports, which is required by the Department of Education.
3. Composed letters and word documents with Microsoft Word as requested by the lieutenant of the Public Safety Department.
4. Called suppliers to procure office supplies, such as pens, paper, paper clips, staplers, folders, files etc.
5. Assisted visitors with tours of the college to make them feel welcome, which assisted with increasing college enrollment.
6. Participated in monthly safety surveys of the campus which lead to the repair of safety hazards located on campus.
7. Operated office machines such as computers, scanners, photocopiers, and fax machines.
8. Demonstrated a friendly and cooperative attitude and maintained a high level of customer care both in person and over the phone.

Experience

2-5 Years

Level

Junior

Education

MA

Description :

1. Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
2. Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
3. Counseled students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, and career planning.
4. Conducted follow-up interviews with the student to determine if their needs have been met.
5. Established, developed and maintained an open relationship and a sense of belonging with students.
6. Met with all assigned students on a weekly basis.
7. Completed and submitted all required paperwork (timesheets, evaluation documents, and any other relevant paperwork).
8. Assisted students with accessing various program and institutional resources.

Experience

5-7 Years

Level

Executive

Education

HS

Description :

1. Respond to service calls and answers the phone and walk-in requests for service.
2. Assisted in developing new strategies to organize and restructure the computer software system for assisting customers, as well as environmental concepts.
3. Introduce customers to school programs and to familiarize themselves with the school system.
4. Input data into the computer, such as keeping track of customers, making work schedules and updating school flyers.
5. Responsible for keeping the area safe, informative, and supplying students with accurate information.
6. Reached goals are to help the customer feel welcomed and as comfortable as possible.
7. Customer expectations and satisfaction are met by answering all questions as best as possible.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Greeted guest in a timely manner, provided registration support to new students during peak schedule.
2. Served as a point of contact for the student services department, routed calls, and provided customer service.
3. Participated in various leadership programs and seminars.
4. Assisted with special projects as assigned, recruitment, open house, job fairs, and enrollment activities.
5. Interacted regularly with a variety of individuals including peers, supervisors, and community leaders.
6. Assisted families with new student orientation, provided tours of the campus and prepared welcome packets for new and prospective students.
7. Assisted the staff with public relation functions.
8. Collaborated with customs border protection officers to clear high-risk passengers through screening.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Acted as a campus representative, spoke in front of large audiences, made presentations to Staff as well as students, etc.
2. Helped guide prospective students through the 'getting started' process.
3. Knowledgeable about key contacts on campus, diverse populations, etc.
4. Participated in off-campus events, recruitment, etc.
5. Responsibility included scheduling campus tours as well as assign student leaders to give tours and organizing high school campus visits weekly.
6. Managing/tracking tours data (keeping records in Excel spreadsheet) in Microsoft office tools.
7. Sending recruitment information to future students and do a follow-up with students via phone, email, etc Monthly bi-weekly local high school visits and general office duties.

Experience

7-10 Years

Level

Management

Education

MA

Description :

1. Facilitated school tours to raise public awareness of educational programs to increase and boost student enrollment.
2. Cultivated relations with school administrators, potential students, and faculty.
3. Conducted new student orientations to ensure retention and foster a positive attitude towards attending the university.
4. Responded to inquiries regarding school policies, procedures, and programs.
5. Coordinated group tours - participated in open house and admission events.
6. Managed administrative assignments including preparing letters and handled filing activities.
7. Compute, record, and proofread data and other information, such as records or reports.

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Paying careful attention to personalization and engagement within each call.
2. Contacting a variety of donors and prospective donors.
3. Using Technology to canvass these donors cost-effectively and at a high rate.
4. Assessing key metrics like donor renewal, acquisition, upgrades, and second gifts.
5. Building in "thank you" calls to provide powerful stewardship.
6. Undertaking significant planning, investment, and management, along with careful execution.
7. Considering the potential impact on total donor and dollar growth in all channels over time.
8. Developed instructional materials for presentation to high students and served as an encouraging role model to campus peers.
9. Assisted the college's office of outreach services at various public and private functions.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Telephone follow-up with prospective students.
2. Assisting prospective students with the admission and registration process.
3. Sharing firsthand information about the college experience with prospective students.
4. Providing accurate and useful information to help ease new students into college life.
5. Representing the college at community events.
6. Preparing information packets for campus and community events.
7. Participating in community cultural events.
8. Setting up educational program information booth displays.

Experience

5-7 Years

Level

Executive

Education

BCS

Description :

1. Answer/Make phone calls from or to prospective students, current students, families or other high school or college counselors.
2. Greet and provide directions, general information, and assistance to visitors, students and staff.
3. Operate the Copier/Fax machine and route incoming fax transmissions to appropriate destinations.
4. Provide outstanding customer service to all prospective students.
5. Assist other departments on campus in related admissions tasks/duties.
6. Maintain and assist with the tracking of Admissions Inventory.
7. Perform administration related tasks such as Producing and filling of documents.
8. Conducted seminars on various topics ranging from basic programming to advanced frameworks.

Experience

5-7 Years

Level

Executive

Education

AA

Description :

1. Giving tours of campus to prospective students and families.
2. Answer a multi-line phone and transfer calls to the appropriate offices.
3. Accurately input prospective student information into the database.
4. Assist admission staff with various administrative assignments.
5. Greet and provide directions, general information, and assistance to incoming prospective students and visitors.
6. Set up and attend school events while representing the college.
7. Assist other departments on campus in related admissions tasks/duties.
8. Developed tour programming to enhance guests experiences and provided training to employees.

Experience

5-7 Years

Level

Executive

Education

BE