A Support Clerk will perform various administrative and clerical tasks and support the organization. The job description may range from answering phone calls to filing documents. The work activities depicted on the Support Clerk Resume falls nothing short of these – maintaining files and records, updating records, sorting and distributing mail, answering phone calls and routing to appropriate personnel, undertaking basic bookkeeping tasks, taking minutes and details, monitoring stock of supplies, assisting in travel arrangements, and performing all other associated clerical duties.
Apart from proven work experience, these skills are expected from job applicants – familiarity with office procedures, knowledge of accounting principles, very good knowledge of MS Office, fast and accurate typing skills, and multitasking abilities. While a high school diploma is considered mandatory, many hiring companies prefer to hire those having advanced education or training.
Summary : Loaded with many characteristic traits that can help succeed in life and also help a business run effectively. Experienced with computer applications such as Excel, Word, Powerpoint, etc.
Skills : Computer excel, Word, Outlook, Verbal and written communication. details oriented.
Description :
Supported clerk Provide general administrative and clerical duties for the Damage Recovery Unit.
Entered new data and update electronic claim files from incoming correspondence.
Sent various documents to the appropriate parties.
Make appropriate internal and external contacts to obtain necessary information.
Processed all received correspondence within 48 hours.
Responsible for monitoring calls in order to ensure that services provided by customer service advocates were meeting quality standards of the company and its contracted clients.
Used various systems and grading metrics to assist in collecting data to improve workflow and day to day company operations.
Created reports and summaries of analysis to the contracted client and upper management.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Sociology
Sr. Support Clerk Resume
Summary : Support Clerk is responsible for the operation of the office and the reception of customers. It includes preparing and maintaining support records, ensuring adequate staffing levels and working with customers to resolve problems. As part of this role, the Support Clerk may also be responsible for assisting in the maintenance of equipment, such as typewriters, computers and printers.
Checked outgoing mail for signature, address, enclosures, and prepared for mailing.
Transmitted, received and acknowledged electronic mail messages.
Filed correspondence, reports, and similar materials where established subject-matter breakdowns were easily identified.
Greeted visitors and responded to inquires by phone and/or email.
Established and maintained subject matter files; such as office supplies, equipment and invoices.
Answered and directed incoming calls to the appropriate staff person(s).
Printed a variety of standard documents using pre-recorded formats, form letters and standard paragraphs, and mailing lists.
Experience
10+ Years
Level
Senior
Education
Fashion Marketing
Jr. Support Clerk Resume
Objective : To obtain a position in the health care or customer service profession as a cashier, service clerk, patient care coordinator, medical record's clerk; radiology clerk, or mammography clerk to enhance knowledge and experience.
Skills : Microsoft Office, Intermediate in Spanish.
Description :
Received and batched mail with appropriate batch sheets for processing.
Handles assigned fast track claims within designated authority level to conclusion.
Received incoming telephone inquiries from agents, insureds, and third parties and assists as needed.
Received incoming telephone loss notices and complete ACORD Loss Notice forms.
Matched check copies and face sheets to files from prior batch processing.
Copied claim files for purpose of providing file documents to defense attorneys or other outside parties.
Answered multiple telephone lines, scheduling appointments for clients, filing, opening and closing the office, and multiple office duties.
Experience
2-5 Years
Level
Junior
Education
Diploma
Lead Support Clerk Resume
Headline : To successfully fill the vacant Administrative Assistance position by effectively using computer operations skills, commitment to providing excellent customer service, and strong verbal and written communication skills to make positive contributions to the success this organization.
Skills : Customer Service, Excel, Word, Administrative Support.
Description :
Entered new data and electronic claims files from incoming correspondences.
Researched incoming mail received without claim numbers.
Researched address and generated letters for return mail.
Distributed paperwork to appropriate parties.
Processed received correspondences with 48 hours.
Supervised and trained 5 other clerks while maintaining their schedule, performing their job tasks, and provide quality service to all customers.
Multitasked by ensuring all pricing and signs throughout store were correct and up to date.
Experience
5-7 Years
Level
Executive
Education
Diploma
Asst. Support Clerk Resume
Summary : Being a useful part of well-reputed growing organization to enhance and polish skills in order to accept the challenges, through professional experience. Sales professional with extensive experience in account management and Customer service.
Skills : Customer service, Filing, Computer, Dealing with money.
Description :
Identified, logged, and sorted incoming and outgoing mail and correspondence.
Processed all incoming mail and outgoing mail for sorting and distributing to representatives and other departments.
Send requests and pick-up requests from Medical Records department.
Shipped claims to their respective insurances in a timely manner.
Printed filed correspondence, explanation of benefits, and other general documents for representatives, managers, auditors as requested.
Able to impact the company greatly and represented agency well.
Worked hard and was able to make improvements to the SHC mailing process.
Experience
7-10 Years
Level
Management
Education
Licensed Phlebotomist
Associate Support Clerk Resume
Summary : Support Clerk ensures that our customers needs are met and exceeded by delivering remarkable customer service and providing customers with exceptional product knowledge, efficient service and a friendly attitude.
Skills : Microsoft Suite, Clerk, Office Assistant.
Description :
Keep records of materials filed or removed, using logbooks or computers.
Added new material to file records or create new records as necessary.
Performed general office duties such as operating office machines, and sorting mail.
Tracked materials removed from files to ensure that borrowed files are returned.
Gathered materials to be filed from departments or employees.
Sorted or classified information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Experience
7-10 Years
Level
Management
Education
Diploma
Support Clerk/Representative Resume
Headline : To obtain gainful employment with a company that encourages growth, offers challenges and allows to utilize skills, abilities and education while advocating team work.
Skills : Some Excell, Filebound, Onbase.
Description :
Processed payroll for approximately 180 employees, and reporting production data to managers.
Scheduled vacations, make job changes, file various reports.
Responsible for ordering, receiving, and stocking personal protective equipment used by railroad transportation employees.
Ordered materials used for various managers in the office.
Prepared payroll, scheduled vacations, sick leaves, and other personal leaves as needed.
Called and scheduled overtime when required.
Checked consist of trains traveling from location.
Experience
5-7 Years
Level
Executive
Education
Diploma In Office
Support Clerk III Resume
Summary : Support Clerk handles all products in a safe, sanitary manner and keeps all areas and equipment of the department clean.
Skills : Customer Service, Business development, Market Analysis.
Description :
Assisted callers by directing call to the appropriate team member.
Successfully managed conflict during difficult or emotional situations.
Effectively communicated with individuals related to a claim file.
Entered new data and updated electronic claim files from incoming correspondence.
Provided professional customer service that reflects positively on the company.
Answered the caller's question or take information and document in claim file.
Completed outbound calls to report claims to insurance carriers.
Experience
7-10 Years
Level
Consultant
Education
Diploma
Support Clerk II Resume
Objective : To successfully fill the vacant Business Development/Appointment Setter position by effectively using computer operations skills, commitment to providing excellent customer service, and strong verbal and written communication skills to make positive contributions to the success this organization.
Skills : Customer Service, Excel, Word, Administrative Support.
Description :
Entered new data and electronic claims files from incoming correspondences.
Researched incoming mail received without claim numbers.
Researched address and generated letters for return mail.
Distributed paperwork to appropriate parties.
Processed received correspondences with 48 hours.
Responsible for examination, sorting and distribution of daily mail to Underwriters.
Daily backup of company data. Preparation of Certificates of Insurance.
Experience
2-5 Years
Level
Junior
Education
Diploma
Support Clerk Resume
Objective : Highly competitive, self-starter who is organized disciplined, and goal oriented. Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. Proven ability to lead successful programs and teams.
Skills : Microsoft Office, Outlook.
Description :
Duties included administering mass mailing utilizing web technologies.
Back up administrative support for management.
Assisted Sales& Marketing with Open Enrollment Events.
Explained coverage to Prospective Members.
Processed and distributed enrollment applications weekly to 30-premium specialist.
Retrieved and processed 500 requests weekly for microfilmed documents.
Received Team Bonus award for excellent service.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Support Services Clerk Resume
Summary : Results- oriented, dynamic individual with an ability of maximizing productivity while remaining customer centric. Creative, confident, and an effective problem solver with a strong ability to identify problems and build effective solutions to overcome challenges. Well-developed communication skills with an ability to work well in teams to achieve company objectives.
Skills : Microsoft Office, Word-perfect, Clerical Skills.
Description :
Performed logistical set-up for more than 200 conference rooms weekly, including installing computers, audio- visual components and projection screens.
Interacted with staff of six setting daily goals and objectives.
Supervised temporary employees and trained employees in company policies and procedures.
Interacted with supervisor assuring the completion of daily/monthly tasks.
Answered all customer inquiries in a professional manner.
Maintained inventory and stock ensuring ability to serve clientele.
Received and screened telephone calls, routing to appropriate Special Agent.
Experience
7-10 Years
Level
Management
Education
BA In Psychology
Support Services Clerk Resume
Headline : Support Services Clerk is Requesting patients to supply x-rays regarding any metal in the area of the body part to be scanned and review these x-rays with a technologist or radiologist prior to scheduling for evaluation, Greeting patients warmly, Asking patients to complete necessary paperwork and answers any questions patients may have about such, Checking prescription and screening forms for completeness and for any discrepancies and advises technologist of these discrepancies.
Skills : Property and Casualty Insurance License.
Description :
Retired Duties included administrative, stenographic and clerical services to the Special Agent in Charge and twelve Special Agents assigned and 4 satellite offices of NAVINSERVRA.
Extensive typed and transcribed of hand written drafts, case notes, editing of investigative reports for errors in format, coding, routing, spelling, punctuation, etc.; utilised independent judgement of corrections thereto.
Conducted NCIC/FCIC searches handle PSI according to strict policies and procedures.
Conducted monetary transactions.
Organised merchandise on the sales floor and stock room areas.
Organised and maintained all marketing material and hardware.
Assisted customers with questions and concerns.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Support Services Clerk Resume
Summary : Twenty years of Support Services Clerk experience includes analysis, design, development, testing, implementation, and maintenance in the Telecommunications, Health Care, Financial, and Consulting industries. Proficient in Quality Assurance/Testing practices and methodologies, defining QA strategy and tactical processes and leading/managing testing projects and teams.
Skills : Microsoft Office, Excell, Excell, Adobe.
Description :
Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolved customer complaints or answer customers' questions regarding policies and procedures.
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Discussed job performance problems with employees to identify causes and issues and to work on resolving problems.
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Experience
10+ Years
Level
Senior
Education
Diploma
Support Services Clerk Resume
Objective : Support Services Clerk is Providing mammography team assistance by making reminder calls for annual mammogram appointments, review of letters/mailings for diagnostic mammogram imaging / biopsies and appointment reminders, obtaining accurate prescriptions and information, and rescheduling of appointments, as needed.
Skills : Planning, Scheduling, Medical Skills.
Description :
Generated patient and field staff schedules.
Communicated to and from field staff and medical facilities.
Processed clinical paperwork and data entry of communications related to patient care.
Answered telephone(s) and directs calls to appropriate personnel.
Scheduled appointments for patients requiring MRI exams and enters information utilizing Meditech.
Obtained demographic and personal information of patient including name with middle initial, address, home and work phone numbers, employer, marital status, weight and height.
Conducted pre-admission and outpatient interview regarding medical, surgical, work history, claustrophobia and insurance. Screens patients for any metal in their body, either by injury or surgery.
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