Surgical Coordinator Resume Samples

Description :

1. Serves as primary staff liaison with all non-cosmetic surgery patients from initial physician recommendation for surgery until the surgery is completed.
2. Provides planning and service to patient and physicians to facilitate the scheduling and performance of surgical procedures.
3. Provides support paperwork and documentation to patients and physicians also maintains awareness of various HMO.
4. Meet or call prospective surgery patients to determine the date, time frame and facility for procedure.
5. Check patient insurance coverage, determine if referral or authorization for surgery is needed, and start the process if needed.
6. Prepare and provide pre-op patient packet either in person or by mail.
7. Advice and counsel patient regarding food, fluid, and medication intake and restrictions prior to surgery.
8. Maintain excellent communication with surgery patients, including returning phone calls promptly.

Experience

2-5 Years

Level

Junior

Education

Medical

Description :

1. Primary staff liaison with all surgery patients from the initial physician recommendation for surgery until the surgery is completed.
2. Coordinate surgical schedule for the physician at the various four facilities offered for surgery making certain that patient scheduling flows effectively.
3. Conducts prior authorization screening as directed by the patient's health plan.
4. Provide all clinical notes and proper documentation and letters for authorization approval well versed in the CPT codes and which insurances.
5. Generate scripts for outpatient tests and procedures as ordered per physician, documenting appointment information in the medical record.
6. Informs office staff and distributes the schedule to the office and the other four facilities for surgery.
7. Responsible to continually monitor the schedule looking for inefficiencies.
8. Attempts to organize the surgery schedule by filling vacant holes, phoning and documenting reminder calls to patients, and rescheduling patients as directed.
9. Make corrections in the patient's charts which include: updated demographics and numbers, insurance, and health history.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Meet or call prospective surgery patients to determine the date, time frame and facility for procedure.
2. Check patient insurance coverage, determine if referral or authorization for surgery is needed, and start the process if needed.
3. Advise and counsel patient regarding food, fluid, and medication intake and restrictions prior to surgery.
4. Maintain excellent communication with surgery patients, including returning phone calls promptly.
5. Answer telephone lines, make, reschedule, or cancel appointments, forward or take messages as needed.
6. Maintain written chart notes to indicate the status of the case.
7. Maintain updated and accurate notes in Management plus concerning all billing and insurance issues discovered, and update billing information as needed.
8. File surgery worksheet and chart when surgery is completed.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Manage the booking of multiple surgical cases for 3 physicians for both in-office and surgical center locations.
2. Authorize all in-office surgical procedures, including ocular plastics by reviewing consent forms and insurance authorizations.
3. Responsible for booking appointments that meet the patient's scheduling needs while following the scheduling protocol of each physician.
4. Educate all surgical patients on what should be expected pre and post-surgery.
5. Schedule all appropriate appointments for the patient including all pre-operative and post-operative appointments.
6. Review all necessary paperwork needed for the said visits.
7. Confirm that all patients have received, understood and signed all consent forms regarding their specific procedure.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Accurately scheduled outpatient procedures for patients over the phone or in person.
2. Organized patient consents and ensured appropriate paperwork was submitted to the surgery centers associated with the practice.
3. Properly counseled patients on the risk and benefits of surgery and answered all questions appropriately and efficiently.
4. Advised patients on pre-operative medications to use pre and post-surgery.
5. Obtained authorization from a patient's medical insurances to ease the payment of services rendered.
6. Handled an average of 15 phone calls from patients and doctors with surgery questions and concerns.
7. Communicated daily with the surgeon regarding amount of patients scheduled, the status of authorizations, and any other pertinent information that needed to be relayed to the doctor.
8. Responsible for obtaining patients medical clearances for surgery from the patient's primary care physician's office.

Experience

7-10 Years

Level

Management

Education

Spanish

Description :

1. Scheduled surgeries for both Vascular and Cardiothoracic surgeon which included pre-op directions, coordinating surgical times with patient, surgeon, and hospital.
2. Responsible on clinic days of 30-40 patients, taking vitals, medical history.
3. Liaison between P.A.and patient, post-op instructions and follow-up appointments with needed diagnostic testing.
4. Maintained excellent communication with patient and PCP offices in order to provide constant status of surgical preparation.
5. Checked patients in and out, collected co-pays, verified eligibility and benefits.
6. Requested surgical authorizations when needed for surgical procedures from the insurance company providing CPT and ICD 9 codes.
7. Entered and managed patient records on a daily basis using EMR.
8. Responsible for hospital face sheets, EOB's, and initiating billing process.

Experience

2-5 Years

Level

Junior

Education

BBA

Description :

1. Monitor and update all patient scheduling in coordination with physicians.
2. Responsible for manual and computerized scheduling of medical pre-op screenings, surgery dates and follow up appointments to ensure quality patient care.
3. Work directly with physicians and medical support staff to determine the need for patient services.
4. Responsible for insurance verification and authorization when needed.
5. Work with medical sales representatives and managers to order medical devices for upcoming surgical procedures.
6. Schedule all cardiac clearance required for each surgery and obtain authorization from insurance companies.
7. Coordinate appointment schedules with all relevant facility departments.
8. Work directly with patients scheduling office-based vascular laboratory and hospital procedures in a timely manner. 

Experience

10+ Years

Level

Senior

Education

Certification

Description :

1. Educated, consulted and pre-evaluated prospective candidates for vision correction procedures.
2. Participated in seminars and health fairs to better educate people and the benefits of laser vision correction as well as scheduling appointments for evaluations.
3. Counseling of financial options as well as instructing patients on what to expect the day of surgery.
4. Worked closely with other surgical coordinators from other private offices as were the ambulatory center for open access surgeons.
5. Managed patients' primary eye care health with professionalism and skill.
6. Provided complete patient eye care, refraction and eyeglass, and contact lens distribution services.
7. Conducted preliminary screening examinations including external examination, central and peripheral visual fields, and color vision tests.
8. Educated patients about proper contact lens care, visual hygiene, and safety.

Experience

7-10 Years

Level

Management

Education

Associate

Description :

1. Provide extensive oversight experience throughout the various aspects of design and construction projects, specifically for the Department of Information Technology.
2. Such projects include installations of door access, proximity readers, interior security cameras, and exterior security cameras.
3. Scheduled appointments, registered patients, schedule surgeries for 4 surgeons at the main hospital and surgical center.
4. Precisely completed appropriate claims paperwork, documentation and system entry.
5. Professionally and courteously verified appointment times with patients.
6. Contact patients' primary care physicians and provide them with information of upcoming procedures that the patients will be having.
7. Verified patients' eligibility and claims status with insurance agencies.
8. Assist the patient in obtaining referrals from their primary care physicians.
9. Ensure all diagnostic and laboratory tests were completed for medical clearance.

Experience

10+ Years

Level

Senior

Education

GED

Description :

1. Schedule and confirm patient appointments, surgeries, or medical consultations.
2. Scheduling a least four surgeries a week for an Interventional Radiologist that is an Out-of-Network Provider.
3. Surgeries included Trans-Vascular Autonomic Stimulation, Stem Cell Therapy, and other vascular procedures.
4. Perform bookkeeping duties, such as deposits or collections, preparing and sending financial statements or bills, and keeping financial records.
5. Complete insurance verifications for an Out-of-Network Physician, completing prior authorizations or submitting claim forms.
6. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
7. Explain treatment procedures, medications, diets, or Physician's instructions to patients.
8. Interview patients to obtain medical information and measure their vital signs, weight, and height.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Work independently with minimal supervision to coordinate the scheduling of inpatient and outpatient surgical procedures for 4 Orthopedic Surgeons at 4 separate facilities.
2. Meet with a patient in the office or discuss over the telephone to select a date and facility.
3. Provide the patient(s) with a surgery packet of instructions and the expectations of preoperative clearances if required.
4. Complete required surgery forms for facility scheduling and posting, maintain surgery schedules and surgery calendar.
5. Verify insurance benefits and precertification of all procedures with CPT and ICD-10 codes.
6. Prepare all surgery charts to ensure all required testing is accounted for and results are within normal limits, to include medical clearance if required.
7. Assist the patient in obtaining referrals from their primary care physicians.

Experience

5-7 Years

Level

Executive

Education

Certification

Description :

1. Schedules and coordinates all aspects of surgical procedures.
2. Coordination and expansive patient communication of needed surgical procedures recommended by physicians along with coordination of paperwork.
3. Confirmation of eligibility and insurance pre-certification needed for necessary procedures.
4. Confirmation of procedures with patient and physician regarding surgical details and scheduling.
5. Coordination of surgical schedule with surgical and hospital facilities and necessary protocols.
6. Initiation of strong patient continuity and care needed to maintain the ultimate patient experience.
7. Ensure all diagnostic and laboratory tests were completed for medical clearance.
8. Follow-up with patients regarding post-op instructions, work-related documentation such as short-term disability and FMLA paperwork.

Experience

10+ Years

Level

Senior

Education

BA

Description :

1. Coordinated and analyzed surgeon's surgical and in-office schedules.
2. Coordinated and analyzed patients' preoperative appointments and medical clearance, surgery, and postoperative appointments.
3. Generated prescriptions (nonnarcotic & narcotic) for surgeries and laser treatments.
4. Administrative support and assistance as a coordinator and front desk with extensive confidentiality and discretion.
5. Provided 24/7 on-call availability by email and cell phone to ensure a successful patient pre and postop care.
6. Generated collections and receipt of pre and post-operative client payments.
7. Successful rate conversion from surgery consultation to scheduling.
8. Assisted technicians and surgeon in resurfacing laser procedures.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Worked in all aspects of a medical office including front office to back-office staff.
2. Counseled successfully 40 patients for surgical procedures daily.
3. Targeted and forecasted sales of premium implants based on monthly and quarterly numbers.
4. Demonstrated my ability to increase the sales of premium intraocular lenses within a multi-doctor practice with an average conversion rate of 18%.
5. Calculated monthly, quarterly and yearly surgical volumes including premium implants, conversions, as well as total volume per lens. 
6. Trained staff members in electronic medical records using  EMR. 
7. Scheduled patients for laboratory, pre-surgical testing, consultations, and surgery dates.
8. Retrieve approval and pre-payments from insurance companies when applicable.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Coordinated surgical cases, travel arrangements, maintained disability certifications, maintained database and ensured the delivery of premium service to patients.
2. Quickly became a surgical coordinator known for "can-do" attitude, flexibility and high-quality work.
3. Communicated effectively with multiple departments to plan surgical cases and prepare new patient packages for new patients.
4. Established strong relationships to gain support and effectively achieve results.
5. Entrusted to assist manage an office in the supervisor's absence.
6. Provided a timely, courteous and knowledgeable response to information requests, screened and transferred calls, and prepared official correspondence.
7. A co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.

Experience

10+ Years

Level

Senior

Education

BS