A Surveillance Manager monitors suspicious activities and tries to prevent theft and cheating and also protects the employees and patrons. While the actual job description varies based on the type of the work setting, the following are certain core tasks mentioned on the Surveillance Manager Resume – acting as oversight and security agent for customers and management, observing the facility’s operations for irregular activities such as theft or cheating; using audio/video equipment to keep track of happenings inside/outside the venue, and observing the operations of the business.
Even while the job duties tend to vary, the needed skills are generally common and include – the ability to use audio/video surveillance equipment, strong alertness, multitasking skills, physical stamina and strength; and knowledge of the facility’s operation. Employers don’t expect further than a high school diploma or GED. As this is a managerial role, applicants are expected to possess some kind of work experience in relevant areas.
Headline : With 7 years of experience in surveillance management, I excel in implementing security protocols and optimizing surveillance systems. My expertise includes training teams, ensuring regulatory compliance, and enhancing operational efficiency. I am committed to fostering a secure environment while driving performance and collaboration across departments.
Oversee surveillance operations to ensure safety and security of premises.
Ensured comprehensive training for agents, enabling seamless support during critical shifts.
Maintained team adherence to new procedures, quality reports, and established timelines.
Motivated team members to consistently meet and exceed performance targets.
Provided timely updates to field teams on reports and expectations.
Monitored all alarms, opened trouble tickets, and coordinated fault rectifications related to utilities.
Supervised site restoration efforts within agreed SLA, ensuring effective team oversight during incidents.
Experience
5-7 Years
Level
Management
Education
BSCJ
Security Surveillance Manager Resume
Summary : Bringing over 10 years of extensive experience in security surveillance management, I specialize in developing robust surveillance strategies and enhancing operational protocols. My background includes leading cross-functional teams, ensuring compliance with industry regulations, and leveraging advanced technology to safeguard assets. I am passionate about creating a secure environment that fosters trust and collaboration.
Skills : Conducting Internal And External Investigations, Performing Physical Audits, Budget Management, Vendor Relations, Policy Development
Description :
Supervised the Surveillance Department, overseeing the operation of camera systems and visual monitoring of gaming activities.
Maintained strong relationships with local law enforcement to enhance security collaboration.
Coordinated with the Security team to address and mitigate disturbances effectively.
Monitored advancements in surveillance technology to ensure optimal equipment performance.
Managed procurement of surveillance supplies and equipment efficiently.
Strategically assessed and repositioned cameras for maximum coverage and effectiveness.
Provided expert testimony in court proceedings as required, representing the organization professionally.
Experience
7-10 Years
Level
Senior
Education
B.S. in CJ
Surveillance Manager Resume
Headline : Leveraging 7 years in surveillance management, I have developed expertise in overseeing security operations and enhancing surveillance technology. My focus is on regulatory compliance, effective team leadership, and implementing innovative security measures. I thrive in dynamic environments, committed to fostering safety and operational excellence across all levels of the organization.
Managed a team of surveillance personnel, ensuring optimal staffing and performance through effective training and support.
Conducted investigations and provided expert testimony in court regarding gaming violations.
Developed and maintained the annual operational budget, ensuring adherence throughout the year.
Reviewed daily logs and reports to maintain accurate records of surveillance activities for future reference.
Reported violations of gaming regulations, ensuring compliance with state and federal laws.
Performed player evaluations to enhance surveillance operations and staff knowledge.
Implemented new procedures that improved the accuracy and reliability of surveillance data.
Experience
5-7 Years
Level
Management
Education
B.S. Criminal Justice
Surveillance Systems Manager Resume
Summary : Dedicated Surveillance Systems Manager with 10 years of experience enhancing security protocols and technology. Proven ability to lead diverse teams, implement regulatory compliance measures, and optimize surveillance operations. Committed to leveraging advanced surveillance systems to protect assets and ensure a safe environment for all stakeholders.
Skills : Attention To Detail, Surveillance Technology Expertise, Data Analysis, Security Protocols, Cctv Management, Access Control Systems
Description :
Managed a team of 13 in the Surveillance and Compliance Department at Casino At Ocean Downs, enhancing operational effectiveness.
Utilized a Closed Circuit TV (CCTV) system to monitor and document procedural violations and unusual activities accurately.
Promptly communicated violations to supervisory personnel, ensuring thorough documentation and follow-up.
Conducted comprehensive hiring, training, and performance evaluations to maintain a skilled workforce in the surveillance department.
Employed multiple computer systems to streamline staff organization and scheduling, meeting all deadlines effectively.
Implemented internal control standards mandated by the state of Maryland, ensuring regulatory adherence.
Collaborated with local, state, and federal agencies to address both internal and external violations, fostering strong relationships.
Experience
10+ Years
Level
Senior
Education
B.S. Criminal Justice
Surveillance Manager Resume
Objective : Dynamic Surveillance Manager with 5 years of proven experience in enhancing security operations and implementing effective surveillance protocols. Skilled in team leadership, regulatory compliance, and risk assessment. Adept at utilizing advanced surveillance technologies to ensure safety and security within diverse environments, fostering a culture of vigilance and operational excellence.
Supervised and scheduled a team of eight surveillance staff, ensuring optimal coverage and performance.
Conducted investigations into gaming violations, thefts, and other illegal activities, ensuring compliance with state regulations.
Performed performance reviews and assessments for surveillance employees, fostering professional growth and accountability.
Developed training programs for new hires and ongoing training for all staff to enhance operational effectiveness.
Created detailed report templates, reference guides, and procedural manuals to standardize department operations.
Collaborated with law enforcement and regulatory agencies to ensure adherence to compliance standards.
Utilized advanced surveillance technologies to monitor activities, contributing to a safer environment for patrons and staff.
Experience
2-5 Years
Level
Management
Education
B.S. Criminal Justice
Surveillance Technology Manager Resume
Headline : A results-oriented professional with 7 years in surveillance technology management, I specialize in developing and implementing advanced security systems. My strengths lie in compliance assurance, team training, and operational improvements. I am dedicated to creating secure environments through innovative surveillance solutions and collaborative strategies.
Skills : Surveillance System Design, Security Protocol Development, Report Writing, Training & Development
Description :
Designed and executed comprehensive training programs for surveillance personnel, enhancing operational proficiency.
Conducted regulatory training for managers and staff, ensuring adherence to Nevada state laws and internal standards.
Investigated and documented unusual activities, leading to timely interventions and enhanced security measures.
Prepared detailed reports and provided expert testimony in legal proceedings as required.
Developed and maintained effective C.C.T.V. systems to ensure optimal surveillance coverage.
Collaborated with law enforcement on investigations, contributing expertise in surveillance technology.
Utilized advanced software tools to analyze surveillance data and improve operational efficiency.
Experience
5-7 Years
Level
Senior
Education
B.S. CJ
Surveillance Manager Resume
Summary : Seasoned Surveillance Manager with a decade of experience in enforcing security protocols and managing surveillance operations. Proven track record in training teams, ensuring compliance with regulatory standards, and enhancing the effectiveness of surveillance technologies. I am dedicated to creating a secure environment that promotes safety and operational excellence across all organizational levels.
Skills : Advanced Microsoft Suite, Windows Operating Systems, Sharepoint Collaboration Tools, Act Security Software, Time Management, Project Management
Description :
Managed a team of surveillance professionals, overseeing training, performance evaluations, and daily operations.
Collaborated with Human Resources to streamline the hiring process for surveillance staff, including conducting interviews and background checks.
Designed comprehensive documentation, including training manuals and standard operating procedures for the surveillance unit using various software tools.
Maintained and repaired advanced surveillance equipment, ensuring optimal functionality at all times.
Partnered with IT to install and troubleshoot hardware and software systems across the organization.
Conducted investigations into suspected illegal activities, coordinating with law enforcement and regulatory bodies.
Monitored criminal activities within the facility, promptly reporting findings to management and relevant authorities.
Experience
7-10 Years
Level
Management
Education
B.S. Criminal Justice
Surveillance Compliance Manager Resume
Summary : Accomplished Surveillance Compliance Manager with a decade of experience in enforcing security protocols and optimizing surveillance systems. I excel in regulatory compliance, team leadership, and operational efficiency, leveraging advanced technologies to protect assets. My commitment to enhancing safety and fostering collaboration ensures a secure environment that meets and exceeds industry standards.
Skills : Regulatory Compliance, Incident Response, Surveillance Software, Field Training, Video Analytics, Surveillance Technology
Description :
Maintained comprehensive daily, weekly, and monthly surveillance reports to ensure compliance.
Recruited, trained, and managed the surveillance team to enhance operational performance.
Conducted comprehensive training on surveillance techniques and compliance regulations.
Executed day-to-day surveillance operations in a high-stakes casino environment.
Collaborated with law enforcement during investigations to ensure thorough and timely resolutions.
Ensured adherence to gaming regulations established by state authorities and federal agencies.
Designed and implemented an advanced CCTV surveillance system for enhanced monitoring.
Experience
10+ Years
Level
Senior
Education
BSCJ
Surveillance Manager Resume
Objective : Security-focused professional with 5 years of surveillance management experience, adept in implementing effective security measures and optimizing surveillance technologies. Proven expertise in team leadership, regulatory compliance, and risk mitigation. I am dedicated to enhancing safety protocols and fostering a culture of vigilance to protect assets and ensure operational excellence.
Skills : Low Voltage Security Systems, Expertise In Surveillance Software Installation And Configuration, Network Security Management, Conflict Resolution, Analytical Thinking, Interpersonal Skills
Description :
Oversaw daily operations of the Surveillance department, ensuring adherence to security protocols.
Conducted employee training programs, enhancing team performance and compliance with industry regulations.
Maintained and repaired surveillance systems, ensuring optimal functionality and reliability.
Developed internal controls and standard operating procedures for operational efficiency.
Established strong relationships with local law enforcement and regulatory bodies to enhance security measures.
Managed surveillance budgets and procurement of necessary equipment to support departmental needs.
Monitored casino activities through CCTV, identifying and addressing potential security threats proactively.
Experience
2-5 Years
Level
Management
Education
B.S. in CJ
Surveillance Manager Resume
Headline : Accomplished Surveillance Manager with 7 years of experience in enhancing security operations and implementing comprehensive surveillance strategies. I excel in team leadership, regulatory compliance, and optimizing surveillance systems to safeguard assets. My commitment to fostering a secure environment drives operational excellence and collaboration across all levels of the organization.
Skills : Surveillance Technology Proficiency, Technical Troubleshooting, Technology Integration, Communication Skills, Problem Solving
Description :
Led a team of 16 Surveillance Operators to ensure effective operations and adherence to security protocols.
Trained staff in situational adaptability and crisis management techniques.
Conducted interviews, overseeing hiring and termination processes as necessary.
Performed probationary and annual performance evaluations with actionable feedback.
Collaborate with law enforcement on investigations and incidents.
Coordinated office operations and facilitated communication with management and regulatory bodies.
Monitored activities to ensure compliance with all state gaming regulations and internal policies.
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