Table Games Manager Resume Samples

Description :

1. Managed all phases of the facilities 18 table gaming operation.
2. Wrote procedure manual for all department operations.
3. Wrote training manual for all department personnel and procedures for out of department employees and that interacted with the table games department.
4. Interviewed, choose, and hired start-up staff of 30 dealers and 5 supervisors.
5. Conducted training class for department.
6. Planned and managed Grand Opening event.
7. Supervised all table games activities, a department with over 1 million dollars in gross revenue.

Experience

5-7 Years

Level

Executive

Education

MS

Description :

1. Ensured that team member's responsibilities were defined and understood.
2. Established and maintained effective communication system.
3. Identified and drove creative solutions for problems.
4. Recruited, retained and developed staff.
5. Planned, directed and monitored regulatory operations.
6. Tracked departmental output.
7. Implemented corrective actions.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Managed team of 40 professional Table Games dealers and supervisors including scheduling, payroll and employee development.
2. Provided continuous technical and customer service training to subordinates and new hires.
3. Reduced and controlled expenses by continually renegotiating contracts with vendors and eliminating wasteful spending.
4. Tracked and adhered to allocated budget.
5. Ensured department maintained compliance with state, federal, and tribal gaming regulations.
6. Reported gaming violations to appropriate state and federal organizations.
7. Responsible for the creation of daily, weekly, and quarterly financial and budget reports Served as mentor and educator to junior team members across multiple departments.

Experience

7-10 Years

Level

Management

Education

MS

Description :

1. Researched and implemented a new player tracking system.
2. Implemented 2 new games to the Pit negotiating exclusivity for the games.
3. Procured new vendors, negotiated contracts and supplies, Implemented and maintained the budget.
4. Tracked the trends of the games.
5. Wrote and implement P&P's, making sure that they were within the standards for the Tribal and State Gaming Commission.
6. Oversaw the man-hours for the department, keeping overtime to a minimum.
7. Trained for the staff.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Directed gaming operations at a casino.
2. Worked at a facility offering card games, dice games and slots.
3. Resolved customer complaints.
4. Maintained knowledge of rules and play of all games offered.
5. Applied knowledge of strategies and tricks involved with all games offered.
6. Evaluated worker performance.
7. Ensured that games and operations moved smoothly and correctly.

Experience

7-10 Years

Level

Management

Education

MS

Description :

1. Managed all phases of the facilities 18 table gaming operation.
2. Wrote procedure manual for all department operations.
3. Wrote training manual for all department personnel and procedures for out of department employees and that interacted with the table games department.
4. Interviewed, choose, and hired start-up staff of 30 dealers and 5 supervisors.
5. Conducted training class for department.
6. Planned and managed Grand Opening event.
7. Supervised all table games activities, a department with over 1 million dollars in gross revenue.

Experience

2-5 Years

Level

Executive

Education

MS

Description :

1. Performed daily departmental head and casino shift manager duties for table games department, including scheduling,timekeeping,payroll,supply inventory, preparing monthly variance reports, and hiring.
2. Implemented,oversaw and instructed employees in company policies,procedures in accordance with gaming control and company guidelines.
3. Oversaw daily table games operations while performing daily customer service in all aspects of a casino host to insure customer development,satisfaction and loyalty.In the absence of other department supervisors,resolve employee and guest issues in accordance with company policy.
4. Accurately prepared player ratings,issue and monitor the issuance of comps according to company policies.
5. Ensured proper scheduling of employees while adjusting staffing levels according to player volume during regular and peak holiday business hours.
6. Served on gaming compliance, and employee of the month committees.
7. Daily counseled and training of employees, continually develop customer loyalty, daily adjustments of hours to maintain payroll, assist other departments in daily operations when needed.

Experience

10+ Years

Level

Senior

Education

Associate In Forestry

Description :

1. Accept responsible for guest satisfaction ratings; interact with all guests, department members, and cross property employees.
2. Maintained knowledge of current cheating techniques, and shares knowledge through training.
3. Ensured the establishment and administration of accurate procedures and policies involving all operating activities.
4. Coached, disciplined and mentored team members Accept responsibility for employee development; promote teamwork among peers and subordinates.
5. Interviewed and selected team members; ensure career opportunities for all table games employees.
6. Responsible for strategic planning; tailor operating costs (labor and comps) to business levels; Perform all other related and compatible duties as assigned.
7. Used Various computer program usage, excellent communication with employees and customers, daily training of employees, self motivation of job duties and responsibilities, proper time management, associated administrative, managerial record keeping and accounting skills.

Experience

5-7 Years

Level

Executive

Education

Bachelors

Description :

1. Responsible for managing around 36 employees.
2. Trained employees which required a state license involving a F.B.I.
3. Responsible for currency transactions which involved tracking, recording and accounting.
4. Enforced company policy and procedure, as well as scheduling, evaluating, counseling, and hiring.
5. Served as a safety coordinator and inspector throughout the company property.
6. Recorded department profit setting for four consecutive months.
7. Ensured all IRGC and Internal Control regulations were followed.

Experience

10+ Years

Level

Senior

Education

Master's In Sociology

Description :

1. Managed all phases of the facilities 18 table gaming operation.
2. Wrote procedure manual for all department operations.
3. Wrote training manual for all department personnel and procedures for out of department employees and that interacted with the table games department.
4. Interviewed, choose, and hired start-up staff of 30 dealers and 5 supervisors.
5. Conducted training class for department.
6. Planned and managed Grand Opening event.
7. Supervised all table games activities, a department with over 1 million dollars in gross revenue.

Experience

5-7 Years

Level

Executive

Education

MS