A Tasting Room Attendant is responsible for supporting the tasting room sales team and ensuring the facility is clean and well-organized. Roles and responsibilities associated with the post are listed on the Tasting Room Attendant Resume as – participating in the light cleaning of the tasting room, food prep area, and picnic area; ensuring indoor and outdoor areas of the facility are always tidy, ready, and organized; sanitizing of all surfaces with focus on high touch point areas consistently; loading and unloading of the dishwasher, light cleaning of the washrooms and restock of the wine shop, and maintaining a friendly and welcoming disposition with guests and team members.
Eligible candidates for this role should have loads of physical stamina, and endurance; be able to coordinate effectively with team members and ensure flawless customer service, and maintain good grooming and personal hygiene. Formal education beyond a high school diploma or GED is not mandatory for this role.
Headline : As a Tasting Room Attendant, responsible for promoting the sale of wine, wine clubs and non-wine products sold in the Tasting Room, while educating customers on Delicato history, brands and varietals, responsible for building relationships with customers and takes the initiative to provide excellent customer service and exceptional hospitality.
Skills : Sales Management, Retail Management.
Description :
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all wine beverages to guests.
Answered questions about wine menu selections and made recommendations when requested.
Regularly checked on guests to ensure satisfaction with each wine course.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Skillfully anticipated and addressed guests' service needs.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Tasting Room Attendant Resume
Summary : As a Tasting Room Attendant is responsible for providing customer service that exceeds expectations both in person and through phone conversation, Greeting guests and pouring wines for tasting according to the procedure, Assisting customers in wine selections and describing wines, winery history and providing general tourist information.
Skills : Autocad, Revit, Google Earth, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Adobe Photoshop, Adobe Illustrator, Woodworking, Automotive, MIG.
Description :
Welcomed and introduced customers to region.
Defined wine characteristics and wine production techniques.
Ensured a fun, relaxed, and safe atmosphere.
Promoted sales of products and wine club memberships without pressure.
Monitored inventory and wine usage.
Conducted POS transactions and ensure receipt and register balances.
Properly handled cash deposits, phone calls, and forward information as needed.
Experience
7-10 Years
Level
Management
Education
Associate Of Science
Tasting Room Attendant Resume
Summary : Detail oriented and extremely organized with self-motivation. Open to learning new things and growing in a professional environment. Graduate student pursuing a master's degree in mental health counseling. Experience working in a high stress environment and diffusing explosive situations. Human resources and administrative experience.
Skills : Microsoft Office, Access.
Description :
Provided samples to customers in the tasting room as well as at winery events.
Received and processed cash and credit card payments for in-store and phone purchases.
Opened and closed the winery, including counting cash, opening and closing cash registers.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making special recommendations.
Maintained friendly and professional customer interactions.
Assisted in the production of wines.
Experience
10+ Years
Level
Senior
Education
Diploma
Tasting Room Attendant Resume
Objective : Tasting Room Attendant with 5 years of experience in Handling routine POS transactions using Tasting Room software which includes operating the cash register, processing returns, discounts, employee purchases, etc, Meeting established sales goals for wine and wine club memberships, Staying current on winery/wine knowledge.
Skills : Microsoft Office, Sales.
Description :
Made purchasing recommendations based on wine tasting preferences.
Updated customer accounts and payment information.
Stocked display shelves and maintain a presentation that is appealing the the eyes of the guests.
Responsible for collecting payments and running transactions through the POS system.
Responsible for taking wine tasting fees and pouring each wine for the guests.
Signed up new wine club members.
Cleaned and maintained presentation of tasting room.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Tasting Room Attendant Resume
Headline : To utilize my experience, problem-solving, and communication skills in a new industry that offers exposure to new challenges and skills to better myself and my abilities.
Skills : Point Of Sales, First Aid, CPR/AED, RAMP Certified.
Description :
Greeted guests when they first entered the restaurant.
Handled memberships.
Did wine tastings in a friendly manner.
Maintaned and clean and well stocked work area.
Handled carry out calls.
Monitored and maintained tasting room decor, stocking of merchandise, and cleanliness.
Ensured all service and security protocols are met.
Experience
5-7 Years
Level
Executive
Education
Diploma
Tasting Room Attendant Resume
Headline : An individual with innovative ideas. I strive for professional excellence and efficiency through team leadership, as I understand the importance of developing and utilizing team strengths toward the common goal of success. I am considered a self-starter, dependable, competent, loyal, and trustworthy individual that likes to stay ahead of the curve.
Skills : Microsoft Office, Excel, Communication Skills, Customer Service.
Description :
Served wine per guidelines.
Maintained clean and well-stocked workstation.
Handled cash and credit card transactions as required.
Verified IDs of younger customers.
Answered customer queries about wine ingredients as required.
Cleared and cleaned bar station.
Served customers samples of various wines and beer, while explaining their various qualities.
Experience
5-7 Years
Level
Executive
Education
Highschool Diploma
Tasting Room Attendant Resume
Headline : As a Tasting Room Attendant, responsible for Performing general cleaning duties in public areas, storage areas, and administrative areas, Cleaning rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center, Supplying own cleaning cart with appropriate supplies for a shift, Ensuring work areas are clean when finished.
Responsible for guest service and satisfaction in a high volume and fast-paced wine tasting room.
Knowledged of all wine produced by Cooper's hawk Winery and broader general knowledge of international wines.
Knowledged of the entire Dining Menu.
Phone-related customer service including guest carryout orders Operation of POS (point of sale system) with customer history to include wine clubs, carry out orders, sales of wine, and other merchandise.
Maintained a clean work environment Cash and Credit Card Transactions Inventory of wines in tasting room.
Responsible for educating the guests at wine club events and tastings.
Maintained facility to health and sanitation standards.
Experience
5-7 Years
Level
Executive
Education
MS
Tasting Room Attendant Resume
Headline : Self-motivated, goal-oriented, and well organized Enjoy a challenge; work well under pressure Sharp, innovative, quick learner; proven ability to adapt quickly to a challenge Outstanding communication/listening skills, achieving client confidence Successful experience in sales and customer service Versatile- Able to handle a variety of tasks.
Engaged with our guests while pouring a wide assortment of wines, and teaching the guests about the wines.
Led and directed tours of the underground caverns, production, and hospitality.
Promoted the wine club and effectively sell and suggested wines to guests.
Assisted in the set-up and execution of events on-site.
Key holder-In charge of opening and closing the tasting room.
Guided, promoted, and enlightened multiple guests through a variety of wine tastings.
Trained and supervised new team members on company policy, fundamentals of viticulture, and high service standards.
Experience
5-7 Years
Level
Executive
Education
A.S.
Tasting Room Attendant Resume
Summary : Obtain a Tasting Room Attendant position in a forward-paced organization where I can utilize my knowledge of customer service to provide professional development to the company and the community.
Skills : Microsoft Office, Nexternal CRM, Square Register, Toyota Propane Forklift, Crown Electric Forklift, Crown Electric Walky Rider, Crown Electric Order Picker, Crown Electric Reach Truck, Electric Pallet Jack, Visio.
Description :
Had many responsibilities including, basic event coordinating, catering skills, excellent customer service and personable connections with customers, food prep, office work, and sales.
Worked first as an office assistant/ receptionist.
Entailed all basic office work and excellent customer service skills when inquiring about phone calls.
Worked in the tasting room as an attendant.
Held responsible for delivering my knowledge of our wines and cheeses while connecting with each customer on a different level of customer service.
Acquired great acceptance from customers for the quality of service and knowledge of the wine industry.
Managed daily customer transactions and recorded tasting room inventory consumption.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts In Fine Arts
Tasting Room Attendant Resume
Objective : To obtain a Tasting Room Attendant position that will allow me to use the skills that I have obtained through my education to provide a positive guest experience.
Skills : Quality Management, Training Skills, Detail-Oriented.
Description :
Sold merchandise from the gift shop.
Consistently adhered to quality expectations and standards.
Delivered exceptional, friendly and fast service.
Able to handle phone calls and any paper work that needed to fill out.
Engaged, educated, assisted, and answered any questions customers had in the tasting room.
Assisted in supervising fellow coworkers to ensure everyone is following company procedures.
Provided guests with a welcoming atmosphere and knowledge on Cooper's Hawk wine, food, and history Provide guests with detailed information on Cooper'.
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