Technical Service Advisor Resume Samples

A Technical Service Advisor provides technical support for troubleshooting incorrect configurations for software and hardware. The job description entails following up on technician diagnosis and preparing cost analysis for customer options. Other daily account abilities are listed on the Technical Service Advisor Resume as – performing diagnostic procedures with automotive computer software, troubleshooting specific diagnostic computer codes, taking detailed notes of symptoms based on customer testimony; assisting mechanics in completing repairs; providing billing statements and explaining billing details, processing payments; and making suggestions for future maintenance.

Required skills, knowledge, and abilities include the following – working knowledge of the makeups, and necessary maintenance for a variety of vehicles, knowledge of proper safety precautions in the service area, the ability to translate technical jargon into layman’s terms; basic computer skills. Those in this field generally have a degree in relevant fields.