As a Technology Specialist, one is obligated to provide technology services, like hardware, software, database, web resources, etc. Some of the key duties that are predominantly seen in a Technology Specialist Resume can include software development, network management, hardware maintenance, website management, network and information security, and database administration.
To be a successful Technology Specialist, the key skills and characteristics that are needed are a strong urge to learn the latest technologies, advanced knowledge in the relevant domain, exceptional knowledge in the latest trends in the relevant field, and a flair for working in a team. Minimum education required to secure the job position of a Technology Specialist is a Bachelor’s Degree in Computer Science and Engineering or Information Technology. A Master’s Degree in the relevant specialized field is highly appreciated. Successful portfolios depict ample amount of work experience.
Headline : Qualified Technology Specialist with experience in the industry. Getting exposure on multiple projects, and would excel in the collaborative environment in which your company prides itself.
Skills : Inventory Management, Active Directory, Active Directory, Windows 7, Windows XP, Windows 8, Windows 8, Outlook, Vmware, Telecommunications, Customer Service Skills.
Description :
Maintain Internet connectivity and troubleshooting administrative duties to new and existing users'.
Maintain and document changes in network/software environment Migrate users from XP to Windows 7 operating systems.
Training sessions for new applications and software which include new MS share point and product life management to improve business functionality in communication and sharing large amounts of data across our company networks.
Maintain video security system Design and implemented visual effects for production planning.
Implemented and designed multiple technical projects that improved performance and business functionality.
Performed key role in providing technical support for local and corporate support.
Created a visual tool for cut/sew Managers to visually see the cut/sew process.
Created an Access Purchasing Database to keep track of expenses, budgets and items purchased.
Experience
5-7 Years
Level
Junior
Education
BS
Information Technology Specialist Resume
Headline : A multi-lingual IT specialist with excellent organizational and interpersonal skills, and problem-solving ability. Also, a self-motivated team player who is able to work independently as needed, in a fast-paced environment. Willing to learn additional technologies and adaptable to changing circumstances.
Skills : Desktop Support, Network Support.
Description :
Provide high quality, responsive ticketing, 1st, 2nd and/or 3rd level customer support to business groups within the firm; Attorney, VIP Partners, Executive, ensure and outside client are kept informed of problem status.
General software applications account locked, Bit locker, RSA, Citrix and hardware desktop, laptop, mobile devices, printer issue, etc.
Set up, configure, and install software/ hardware in Desktop, laptops, tablets, PDAs, printers, mobile drives, and wireless routers, set up conference rooms, Training room, audio-conferences, web-conferences.
Provide relocation of desktops, Laptop, and set up for the new user, and leaver equipment, PC systems as needed and mobile devices, smartphone, etc.
Maintain critical systems including Microsoft Office2010/deployment Toolkit, Active Directory in the Windows XP, Windows 7, Microsoft System Security Service Manager (SCCM), Took ownership of all customer interactions, utilized appropriate follow-through, and logged all customer interactions and provided timely feedback to external and internal customers via phone, e-mail, or other form of communication.
Developed solutions required to implement, manage, upgrade and support the firms PC, laptop and mobile device endpoints.
Experience
5-7 Years
Level
Executive
Education
BS
Technology Specialist Resume
Summary : Seeking to obtain a challenging opportunity that requires technical knowledge and expertise for the improvement and maintenance of IT processes in a high-performance company which will allow me to achieve the goals and objectives; contributing to the overall mission of the organization.
Skills : Windows XP, Windows 7, Windows 8.1, Windows Server.
Description :
Designed, delivered, installed, serviced, and maintained installations, configurations, upgrades, and other system-related functions, while performing extensive testing ensuring correct hardware and system interface configurations, including switches, firewalls, proprietary applications, and other various hardware systems and components.
Approved, scheduled, planned, and supervised the installations, configurations, and testing of new products and improvements to computers, applications, A/V systems, telecommunication systems, and other essential office equipment.
Improved quality control through extensive testing and troubleshooting of software (proprietary and otherwise), peripherals, servers, printers, firewalls, etc on a wide variety of machines and platforms.
Developed methods for integrating different products for efficiency and effectiveness to fit specific needs.
Modified existing databases and database management systems to make changes as needed.
Planned, coordinated, and implemented security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
Tested programs and databases, corrected errors, and made necessary modifications, and proactively assessed potential items of risk and opportunities of vulnerability in the network.
Experience
10+ Years
Level
Management
Education
BS
Information Technology Specialist (Network) Resume
Summary : Information Technology Specialist is responsible for the support, maintenance and administration of the company's IT infrastructure. This includes being responsible for system and network administration, help desk support, desktop and laptop support, server management, backup and disaster recovery procedures, email security and user account management.
Skills : Illustrator, Therapeutic Counselor, Art Instructor, Graphic Designer, Microsoft Office Suite, Traditional Drawing, LAN Setup, Antivirus / Firewall Setup, Router Setup, Printer Setup/sharing And Windows File Sharing.
Description :
Stimulated and encouraged participant interest to establish an environment promoting positive child and youth interactions with other youths and adults.
Independently prepared and implemented program activity schedules and lessons with options for children and youth with special requirements.
Successfully promote physical, social, emotional, cognitive, and language development of children and youth in the classroom.
An active member of the multi-disciplinary team focused on developing resources and materials for blended or online courses.
Set up and operate audio-visual equipment, computer, scanners, copying machines and other related equipment that serve as aids in or to the instructional program.
Responsible for setting and adjusting short-term priorities, developing long-range strategies and work plans and preparing schedules for completion of work.
Incorporate visual materials and software applications to communicate information through print and/or multimedia computer applications over the worldwide web.
Prepares a variety of correspondence, reports and other materials.
Experience
7-10 Years
Level
Executive
Education
MA
Information Technology Specialist (Customer Support) Resume
Objective : Seeking to obtain a position at a professional corporation to grow and use my knowledge and professional skills. A self-motivated and eager to learn.
Skills : Windows, MAC, MS Excel, Word, Outlook. Strong Organizational Skills, And Office Duties Such As Filing, Faxing, E-mailing.
Description :
Provide excellent personal guest services to assist with all computer and mobile technical support.
Provide first-level technical support for both properties supporting over 1,000 employees that includes 250 workstations, 190 mobile devices, 25 servers, and remote support.
Manage Engine and HotSoS for helpdesk Admin/Guest support calls for both properties provide remote support via VNC, VPN, Remote Desktop, Logmein, and Manage Engine.
Project managed the rollout in-room switches during the hotels' renovation by delivering 225 devices, that allows connectivity for IPTV, VOIP, wireless antennas, and Control 4 integration.
Project managed in the reopening of Hotel Bel-Air, Smart Guest Application guest phones and programmed to integrate to Control 4 and Axxess door systems.
Manage Verizon Mobile Devices and plans for both properties.
Ensure plans are cost-effective and keep track of all devices and enforce user policy.
Experience
2-5 Years
Level
Junior
Education
Diploma
Instructional Technology Specialist Resume
Headline : Motivated customer service representative with over six years of retail experience in fast-paced environments. Results-driven, customer services representative with proven ability to establish rapport with clients.
Skills : Illustrator, Therapeutic Counselor, Art Instructor, Graphic Designer, Microsoft Office Suite, Traditional Drawing, LAN Setup, Antivirus/Firewall Setup, Router Setup, Printer Setup/Sharing and Windows File Sharing.
Description :
Ran technology Department Trained all store associates, including store manager on new and exciting technology Earned management trust by serving as a key holder, responsibly opening and closing store.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges. Computed accurate sales prices for purchase transactions.
Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.
Excelled in exceeding daily credit card application goals.
Worked as a team member performing cashier duties, product assistance, and cleaning while providing excellent customer service.
Experience
5-7 Years
Level
Junior
Education
Computer
Information Technology Specialist Resume
Summary : Accomplished, dedicated, and energetic Information Technology professional seasoned in leading innovative business enterprise IT projects from inception to execution. Proven track record of strategically allocating resources and delegating tasks to achieve on-time and on-budget delivery.
Maintained key business applications and technology systems while simultaneously partnering with executive leadership to guide both short and long-range planning and projects.
Planned and effectively managed the diverse network, hardware, and software upgrades to meet evolving and changing priorities.
Closely collaborated with district leadership to present and adopt new technologies and initiatives.
Served as technology project lead for a $3M e-fund grant that laid the foundation for high-speed network connectivity, content, and tools to over 50 central Pennsylvania school districts.
Collaborated as part of a critical team in expanding statewide WAN projects into one large statewide educational network, PAIUnet.
Developed and led district-wide IT staff training that saved over $150K in staff training costs.
Decreased telecommunications costs by 55% as a result of coordinating federal e-rate programs.
Oversaw daily Help Desk support operations and provided assistance in complex technical matters.
Experience
10+ Years
Level
Senior
Education
BS
Information Technology Specialist II Resume
Objective : Passionate about servicing end-users and providing them superior customer service. Manage IT ticketing system Serviced over 400 users across multiple locations Install, support and troubleshoot applications such as Microsoft Office, email, remote access, mobility, and networking. Provided support across multiple states and time zones for over 2,000 users. Collaborate and communicate with team members across different time zones and states.
Skills : Data Modeling, Data Architecture, DB2, Database Development, Logical data model, Data Analysis.
Description :
Managed all programs, projects, QA and operations teams utilizing Waterfall and Agile best practices.
Partner with project managers, product owners in sprint planning and reviews, and iterative process development.
Coordinate, manage and test all infrastructure environment requests actively participating in the creation of over 90% of the needed environment contents.
Troubleshoot and fix issues on all environments for Development and QA in a time-sensitive manner with the highest of quality to ensure no defects reach external customers.
Create and provide training for onshore and offshore team members on Release Engineering tasks to help eliminate the One-of-One issues.
Ongoing after-hours support of our off-shore team in India including the mentoring, training, team building, team meetings, project sharing and a 'follow the sun' support mythologies.
Champion quality by implementing IT standards and best practices.
Ensured the milestones delivery as per the schedule and coordinated the team for smooth delivery.
Experience
2-5 Years
Level
Junior
Education
BS
Functional Technology Specialist Resume
Objective : 5 years of experience in the Information Technology industry with expertise in data modelling, data analysis, data architecture, database programming for OLTP/OLAP databases. Extensive experience in designing conceptual, logical and physical models for OLTP and OLAP systems using industry standards.
Skills : ArcGIS, CAD, Programming Stored Procedures, Triggers, Views, SQL Queries, DB2 for LUW, Z/OS and iSeries.
Description :
Technology Specialist with full responsibility for the agency's strategic planning, development, and management of the corporate IS training program.
Provide proactive hardware and software support to the staff of 280 employees.
Communicate effectively with other technology professionals and department managers to identify and resolve business challenges.
Developed and implemented curriculum used in administering eight monthly GroupWise training sessions.
Communicating technical and non-technical materials to individuals, peers, and audiences.
Interfaced with VP of Human Resources to develop a comprehensive orientation program for new employees.
Assisted VP, Technology Officer with long-range planning goals and implementation of corporate IS training programs.
Instrumental in the conversion and training from Windows 3.x to Windows 95, and from Lotus cc: Mail 6.0 to Novell GroupWise 5.2.
Experience
2-5 Years
Level
Junior
Education
Design Technology
Information Technology Specialist (Customer Support) Resume
Objective : Seeking to obtain a position as Help Desk Technician or Systems Support Engineer to utilize my comprehensive list of expertise to equip the company with software, hardware, networking, troubleshooting, customer, and client services for potential growth.
Skills : Troubleshooting, Technical Support, Apple, Mac OS X, PC, Computer Hardware, Sales, People Management, Inventory Management, Screen Printing, Web Content, Graphic Design.
Description :
Planned, implemented and setup network infrastructure Implemented six 2003 servers with SQL, IIS, backup server, exchange server applications servers with redundant servers.
Ensured that all servers would be up baring a major catastrophe.
Implemented a system in the cloud with daily backup, to a remote virtual server.
Ensuring off location backups allowing the business to continue.
Installed and setup failover of network lines from two different carriers to ensure a 99% uptime capability.
One satellite and one ADSL 10mb line, Implemented a system to upsell products on multiple sites.
Tracked the performance of advertising, hits to unique hits, clicks to buy statistics, analyzed the different product types for sales performance.
Wrote 8 different technical articles, on processes and procedures related to maintaining the business.
Experience
2-5 Years
Level
Junior
Education
Certification
Technology Specialist Resume
Headline : Dedicated and knowledgeable professional with more than six years in administrative and/or clerical environments. Currently pursuing a bachelor's degree in Organizational Administration with a concentration in Organizational Development. Detailed in the organization, planning, and development.
Skills : Social Media Marketing.
Description :
Provides users with excellent customer service and efficient support by responding to phone calls, emails, and in-person requests.
Promptly troubleshoots and resolves intermediate hardware/software issues and installs software or configures PCs based on staff request or observation.
Successfully completed re-launch of operating systems by replacing all XP-based desktops with 2007-based desktops.
Networks and maintain vendor relationships.
Aggressively negotiates pricing and fees, while ensuring the continuation and enhancements of services.
Facilitates the technology and media committee and hold monthly/quarterly organizational professional development meetings.
Oversaw significant financial records kept track of books and accounts and took steps to verify the validity of all transactions while implementing cost-saving procedures.
Experience
5-7 Years
Level
Executive
Education
Diploma
Senior User Technology Specialist Resume
Objective : Technology professional with a wide range of experience and skills in executing projects based on the company's mission. Utilizes specific guidelines which will maximize resources and profits in a company's bottom line. Properly executes all stages of planning and implementation with strategy, risk, and quality techniques.
Skills : Project Management, Business Analysis, Support, Software Design, Quality Assurance, Workflow Design, Requirements Design, Mockups, Risk Analysis, Team Building, Business Development, Microsoft Office, Microsoft Visio, VMware, Operations Management, Process Management.
Description :
Identified and analyzed computing requirements and conferred on system needs.
Lead and performed a multi-disciplined range of technical systems and application activities.
Installed, configured and maintained multi-platform systems hardware, software, and components.
Developed, designed, integrated and maintained all computer applications from project plan/business plan.
Prepared release planning for software and hardware across the institution.
Primary project contact to establish key stakeholder requirements and project objectives.
Utilized SharePoint software to maximize process workflows and communication.
Projects Conceptualized, planned, designed, administered, and monitored a web-based television station Computer tablet program integration.
Deployed administered and trained SharePoint to entire campus Installed wireless video projection system and video content management system.
Experience
0-2 Years
Level
Entry Level
Education
Business Training And Leadership
Technology Specialist Resume
Headline : Reliable and experienced Technology Specialist with an extensive track record in account management, sales support in the telecommunications, broadband, and utility markets. Core Strengths Telecommunications field service Opening/closing procedures.
Skills : Active Listening Skills, Conflict Resolution Analysis, and Problem-Solving, Energetic Work Attitude, Adaptive Team Player, Telecommunication Skills.
Description :
Active pre-sales participation in discovery, analysis, development, testing and pilot phases of complex, high-value data projects leading to successful contracts with Strategic Businesses and the Public Sector.
Participation includes customer meetings and technical presentations.
Well developed customer perspective with the ability to recognize technical requirements and make proper recommendations to meet specific business problem-solving solutions while leveraging customer investments.
Contribute technical assistance to product management teams from design through launch.
Provide customer perspective to Engineering teams for network planning.
Communicate service impact of network events to customers and account teams pre and post-event.
Provide support to 3rd party vendors to allow the development and release of GPS, Java, and location-based applications.
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