Transformation Consultant Resume Samples

Description :

1. Responsible for the Billing process and invoice support coordinating with Finance and TSA leads to provide accurate and timely billing for services currently being provided.
2. Assisted in the holistic development and execution of detailed TSA exit work plans, coordinating and providing oversight and guidance to functional leads and PMs on function-specific planning.
3. Provided early identification of roadblocks, potential delays, and interdependencies. 
4. Facilitated governance reviews to align on changes.
5. Raised and assisted in resolving issues, working collaboratively across teams.
6. Learned about many teams, systems, and processes that span across functional areas and systems.
7. Assisted with Executive reporting, KPI tracking, and analysis.

Experience

7-10 Years

Level

Consultant

Education

BBA

Description :

1. Developed and maintained knowledge of evolving trends in one or more emerging technology areas.
2. Applied these to define opportunities for client organizations to deliver new business capabilities, profitable business growth, as well as competitive cost efficiencies. 
3. Engaged with client stakeholders within existing accounts as well as supporting sales to convert new accounts and create sales opportunities for these clients. 
4. Worked closely with internal stakeholders and leveraged their knowledge and experience around technology as well as their chosen vertical industry knowledge.
5. Responsible for providing information and support to these stakeholders that will enable successful sales and service engagement with the client.
6. Worked on strategic projects and provided recommendations that addressed a client’s organizational business problem.
7. Supported our sales teams in the creation of the VRS transformation plan for the customer and effective positioning of our solutions and supporting Consulting Services.

Experience

2-5 Years

Level

Junior

Education

BBA

Description :

1. Continuously searched for opportunities to innovate solutions for the client thereby improving the client’s business and ensuring business development.
2. Participated in the facilitation of client-facing workshops.
3. Conducted presentations related to both IT and business issues.
4. Assisted with the design and methodology required to address IT and business issues professionally and knowledgeably enabling the client organization to achieve their stated outcomes.
5. Collaborated with Sales by assisting with the presales process with clients which may include conducting meetings, writing proposals, proposing solutions, and delivering presentations.
6. Offered detailed technical support to Enterprise Architects in the development of strategic roadmaps for domain specialization.
7. Continuously monitored client satisfaction and ensured the completion of assignments.

Experience

0-2 Years

Level

Entry Level

Education

BFin

Description :

1. Guided clients to navigate the future of work by putting in place a framework that enables clients to anticipate and plan with business process analysis, skills required for the future, mapping current talent pools against anticipated needs, recommendations on bridging the gap with reskilling or upskilling and right-sizing, and acquiring right capability in this rapidly changing business landscape.
2. Identified problems with the right diagnosis and helped shape solutions for client problems across the work areas.
3. Guided proposal shaping, and solution design fit to client needs and nurtured upselling/ cross-selling client opportunities.
4. Led and managed client engagement, stakeholder management, reporting, and meetings.
5. Managed the project delivery to ensure that client deliverables were met on time and were consistently of high quality.
6. Worked with seniors in the team on Business Development opportunities and shape solutions, even in projects outside of your direct responsibilities.
7. Prepared client reports and presentations independently and drafted initial recommendations for review by senior consultants.

Experience

0-2 Years

Level

Fresher

Education

BIT

Description :

1. Applied a broad range of creative problem-solving skills, combining technical and analytical excellence to help solve the overall client puzzle.
2. Synthesized conclusions into recommendations and worked directly with senior client leaders to implement change.
3. Prepared weekly reports on the status of outstanding matters.
4. Worked within a specified time frame to satisfy contract requirements and to avoid exceeding budget requirements.
5. Planned and advised on the implementation of solutions.
6. Evaluated the change process and worked with clients on the implementation of these processes, keeping them informed of the progress.
7. Responsible for the formation of hypotheses and analyses to formulate recommendations.

Experience

2-5 Years

Level

Junior

Education

BIT

Description :

1. Translated insights on current team readiness into actionable plans for transitioning and building necessary capabilities.
2. Ensured alignment and understanding of high-level ways of working strategy and playbook within their areas of responsibility, facilitating deployment.
3. Connected ways of working approach with core people experiences such as performance management, goal setting, culture development, and leadership, enhancing organizational coherence.
4. Championed initiatives emerging from the work reinvented program, driving experimentation and improvement efforts.
5. Developed team members' skills in various ways of working methods through coaching, training, mentoring, and facilitation, fostering impactful collaboration.
6. Conducted ways of working experiments and facilitated forums to foster continuous improvement within the team's processes.
7. Fostered cohesion among cross-functional teams by collaborating closely with hub and squad leads, proactively resolving tensions within the model.

Experience

5-7 Years

Level

Executive

Education

BIT

Description :

1. Communicated strategies and solutions to clients through comprehensive reports and compelling presentations.
2. Delivered high-quality client service in a fast-paced, unpredictable environment.
3. Developed strategies to meet specific client needs, and managed work plans, staffing, deadlines, and budget.
4. Collaborated with team leadership keeping them abreast of project progress and important developments.
5. Partnered with stakeholders and project team to meet business objectives and help ensure deliverables were completed promptly including articulation of complex issues and structuring clear and concise recommendations to senior executives.
6. Contributed to a positive team culture and collaborative working environment.
7. Consulted with clients on an ongoing basis regarding organizational inefficiencies and proposed solutions.

Experience

7-10 Years

Level

Senior

Education

BBA

Description :

1. Consolidated data onto a modern, scalable, standards-based platform.
2. Ensured all new systems are implemented with cybersecurity best practices.
3. Evaluated current cybersecurity measures and modernized them based on best practices.
4. Assisted with setting the office structure to align Digital Transformation, Program Management, and Operational Alignment to ensure the development of Digital Strategy, Digital Capabilities, and Digital Outcomes.
5. Assisted with the development of a short-term mobilization plan to prepare for a large-scale program launch.
6. Helped to manage the implementation, tracking the effort, keeping stakeholders and vendors focused, and ensuring program objectives.
7. Assisted in building internal capabilities to ensure sustainability post-implementation.

Experience

7-10 Years

Level

Consultant

Education

BBA

Description :

1. Conducted consultative presales activities to aid in the creation of a client roadmap for the products and solutions.
2. Served as lead consulting program leader, creating and owning the business case for a multi-tiered customer offering, leading multi-product engagements.
3. Owned our customer’s Business Transformation Strategy, aligning their core business objectives to the portfolio/ solutions.
4. Provided operational best practice guidance to ensure the customer fully optimizes their business process and maximizes the full potential of the NICE-offered solution(s).
5. Drove digital adoption and the leverage of AI in the customer environment.
6. Designed change strategy across people, processes, and technology.
7. Built long-term relationships with executives, becoming a trusted advisor to their external customers and internal sales partners.

Experience

10+ Years

Level

Management

Education

BIT

Description :

1. Aligned launch strategy with use case/value priorities securing stakeholder buy-in
2. Provided operational and strategic input into a technical project plan, overlaying strategic VRS activities.
3. Served as the single point of communication for client business case activity and value realization.
4. Responsible for holding all parties (incl. the customer) accountable to the agreed plan/execution of actions.
5. Handled large-scale engagements and the VRS Program with Customers.
6. Developed and delivered presentations with strategic recommendations for business impact via NICE Solutions to senior executives.
7. Developed repeat business opportunities via successful delivery, trusted advisership, and ongoing thought leadership.

Experience

5-7 Years

Level

Executive

Education

BIT