Travel Supervisor Resume
Summary : As a Travel Supervisor responsible for administering the provision of an efficient travel services Contract for all company employees, guests, and visitors. Participating in negotiating with several Airlines.
Skills : Communication, Customer service.
Description :
- Administered the Travel Contract and ensured efficient and flexible travel services to all employees through close coordination with the travel contractor and directly with airlines when necessary.
- Planned, directed, and supervised the activities of the appointed Travel Contractor within the Section.
- Directed and controlled the selection of airlines in most direct routes suitable for the staff, with an emphasis on traveler convenience and economical rates.
- Undertook necessary constructive/corrective action to all issues and complaints related to air travel such as reservation, ticketing, transit, and hotel arrangements.
- Maintained good business relations to attain maximum travel convenience for company travelers.
- Generated reports on travel activities and analyzed data to identify areas for improvement.
- Maintained high standards of quality and accuracy in all ticketing operations.
Experience
7-10 Years
Level
Consultant
Education
BBA
Travel Supervisor Resume
Headline : As a Travel Supervisor responsible for overseeing travel arrangements and operations, ensuring seamless coordination of transportation, accommodation, and itinerary.
Skills : Travel arrangements, Airline experience.
Description :
- Developed and implemented travel policies and procedures for the company.
- Coordinated travel arrangements, including flights, accommodations, and transportation, for all employees and clients.
- Ensured compliance with travel regulations and requirements, such as visa applications and health and safety guidelines.
- Monitored travel expenses and budget to maximize cost-effectiveness while maintaining quality standards.
- Provided guidance and assistance to employees regarding travel-related issues and concerns.
- Collaborated with travel vendors and negotiated contracts and rates to secure favorable terms and conditions.
- Kept up to date with industry trends and best practices to improve travel services and processes.
Experience
5-7 Years
Level
Executive
Education
BBA
Junior Travel Supervisor Resume
Objective : As a Junior Travel Supervisor Manage travel desk transactions and interaction with airline and train vendors. Manage online transactions for monument tickets and reconciliation.
Skills : Collaboration, Detail-oriented.
Description :
- Ensured the best deals for groups and charter negotiations.
- Reconciled accounts and tracked the refunds (airlines and railways).
- Maintained a good PR with Airlines and charter/train vendors.
- Coordinated with the airline's call center for full refunds, waivers, cancellations, and changes.
- Trained ticket billing and reconciliation.
- Followed up with FHEs for bill disputes and train bill clearance.
- Updated Ancillary services through credit cards for cost airlines.
Experience
2-5 Years
Level
Junior
Education
BBA
Travel Supervisor Resume
Objective : As a Travel Supervisor oversaw program travel requirements, routine training, and guidance on travel policy and procedure. Identified savings opportunities, and service enhancements and initiates process improvements.
Skills : Negotiation, Reservation management.
Description :
- Conducted research on travel and event-related issues responding quickly and proactively to requests.
- Supervised program travel team including hiring, training, performance, and development.
- Provided training, development, and performance oversight to the team ensuring consistency of training and coverage at event locations.
- Measured and tracked the performance of staff and effectiveness of training and other identified programs through testing and operational results recommending enhancements as needed.
- Conducted research on travel and event-related issues responding quickly and proactively to resolve on time.
- Participated in the analysis of data, including data collection, interpretation, and evaluation of results.
- Collaborated with internal business partners to develop policies, procedures, workflow, and training materials which include course content, visual presentations, and training aids.
Experience
0-2 Years
Level
Fresher
Education
BBA
Travel Supervisor Resume
Objective : As a Travel Supervisor responsible for managing the assignment of the team members to events to ensure optimal utilization. Implementing and training staff on new and/or revised policies, procedures, and guidelines.
Skills : Time management, Customer relationship management
Description :
- Established and maintained business relationships both internally and externally
- Promoted positive employee relations and resolved personnel issues through conflict resolution.
- Identified performance and development needs through regular consultation with leadership.
- Facilitated team member and client support with a high degree of initiative, confidentiality, and professional demeanor.
- Performed administrative duties associated with the position which include but are not limited to conducting reviews, approving timesheets, and updating reports.
- Reviewed new accounts and account profiles, and monitored new team members' bookings.
- Assisted leadership with staffing by recruiting, selecting, orienting, and training employees.
Experience
2-5 Years
Level
Junior
Education
BBA
Travel Supervisor Resume
Summary : As a Travel Supervisor responsible for providing awareness training to employees to create a welcoming work environment for persons with disabilities.
Skills : Compliance, Delegation skills.
Description :
- Provided diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
- Provided awareness training to employees to create a welcoming work environment for youth.
- Provided awareness training to employees to create a welcoming work environment for Veterans.
- Provided cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
- Provided staff with awareness training to create a welcoming work environment for mature workers.
- Provided diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
- Ensured any direct reports understood and applied our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
Experience
7-10 Years
Level
Senior
Education
BTT
Travel Supervisor Resume
Summary : As a Travel Supervisor responsible for coordinating activities with other work units or departments. Establishing work schedules and procedures.
Skills : Itinerary Management, Teamwork.
Description :
- Performed the same duties as workers supervised.
- Coordinated, assigned, and reviewed work every week.
- Hired and trained staff in job duties, safety procedures, and company policies.
- Responsible for requisition of materials and supplies.
- Prepared and submitted progress and other reports.
- Ensured smooth operation of computer equipment and machinery.
- Arranged for maintenance and repair work.
Experience
10+ Years
Level
Management
Education
BTT
Travel Supervisor Resume
Summary : As a Travel Supervisor responsible for setting up the department strategy, action plan, and job descriptions. Maintaining statistical and financial records in addition to managing budgets.
Skills : Financial, Geographic knowledge.
Description :
- Dealt with outbound suppliers, hotels, transportation, and tour booking.
- Fixed ready and tailor-made travel packages.
- Traced daily department operations and monitored the achieved numbers by calculating the materialized requests, and finally comparing actual numbers with the received monthly report from the accounting department.
- Provided high standards of ongoing training for the team so that they possess sufficient knowledge to present information on the company's products in an accurate and balanced manner.
- Provided and designed Travel products regularly.
- Met regularly with team members to provide them with the sales figures and plan how they approach their work.
- Managed staff, and staff training needs.
Experience
7-10 Years
Level
Consultant
Education
BTT
Senior Travel Supervisor Resume
Summary : As a Senior Travel Supervisor responsible for providing back-office support for various systems and assisting with managerial projects and incentives while providing supervision and mentorship to Travel Consultants.
Skills : Hospitality, Interpersonal communication.
Description :
- Managed a team of consultants, supporting them daily, providing coaching/feedback and any assistance required.
- Provided full-service travel arrangements for clientele when call volume and workload necessitated it.
- Monitored all technology mediums to ensure travel arrangements are managed and completed on time and follow FROSCH standards
- Ensured GDS queues are working properly to verify correct records processing ticketing and queue count.
- Championed best-in-class customer service and delivered the Unexpected to team members
- Conducted weekly meetings with pertinent After-Hours managers to optimize team member performance and meet department needs.
- Aided in the resolution of customer service issues and debit memos.
Experience
7-10 Years
Level
Senior
Education
BBA
Travel Supervisor Resume
Summary : As a Travel Supervisor responsible for providing recommendations and advice to travelers, including USG direct hires, on travel arrangements and entitlements.
Skills : Marketing skills, Attention to Detail.
Description :
- Reviewed travel authorizations for all agencies subscribed to ICASS Travel Services to ensure compliance with travel regulations.
- Coordinated with the Travel Agent/Contractor to ensure travel-related permissions/formalities are adhered to.
- Worked with the contract Travel Agent/Contractor to ensure that tickets are issued promptly and prepared travel authorizations and vouchers for selected US Mission employees and certain types of travel.
- Maintained appropriate contacts with travel vendors.
- Coordinated with relevant staff to ensure that the travel needs of Mission visitors (including 100s of VIPs per year) were appropriately serviced.
- Resolved all travel voucher rejections in E-2 as well as rejections when E-2 authorizations and vouchers interface with the accounting system (RFMS/M).
- Tracked delinquent travel vouchers and outstanding travel advances and facilitated the closing of delinquent travel advances in E2 Solutions.
Experience
10+ Years
Level
Management
Education
BBA