Travel Supervisor Resume Samples

The Travel Supervisor plays a pivotal role in overseeing the daily operations of a travel department or agency. Major duties and responsibilities mentioned on the Travel Supervisor Resume are – managing a team of travel agents, providing guidance on booking procedures, ensuring the efficient delivery of travel services, developing and implementing operational policies, monitoring staff performance, and liaising with clients to address their travel needs. The job description entails ensuring the success and growth of the travel department under supervision.

The most sought-after skills include the following – strong leadership skills, communication skills, a comprehensive understanding of travel products, industry regulations, and customer service standards, proficiency in travel booking systems, problem-solving skills, a customer-centric approach, and staying updated on emerging travel trends, and technologies. Candidates typically hold a bachelor’s degree in Business, Hospitality, or a related field, and relevant experience in the travel industry.

Travel Supervisor Resume example

Travel Supervisor Resume

Summary : As a Travel Supervisor responsible for administering the provision of an efficient travel services Contract for all company employees, guests, and visitors. Participating in negotiating with several Airlines.

Skills : Communication, Customer service.

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Description :

  1. Administered the Travel Contract and ensured efficient and flexible travel services to all employees through close coordination with the travel contractor and directly with airlines when necessary.
  2. Planned, directed, and supervised the activities of the appointed Travel Contractor within the Section.
  3. Directed and controlled the selection of airlines in most direct routes suitable for the staff, with an emphasis on traveler convenience and economical rates.
  4. Undertook necessary constructive/corrective action to all issues and complaints related to air travel such as reservation, ticketing, transit, and hotel arrangements.
  5. Maintained good business relations to attain maximum travel convenience for company travelers.
  6. Generated reports on travel activities and analyzed data to identify areas for improvement.
  7. Maintained high standards of quality and accuracy in all ticketing operations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
BBA


Travel Supervisor Resume

Headline : As a Travel Supervisor responsible for overseeing travel arrangements and operations, ensuring seamless coordination of transportation, accommodation, and itinerary.

Skills : Travel arrangements, Airline experience.

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Description :

  1. Developed and implemented travel policies and procedures for the company.
  2. Coordinated travel arrangements, including flights, accommodations, and transportation, for all employees and clients.
  3. Ensured compliance with travel regulations and requirements, such as visa applications and health and safety guidelines.
  4. Monitored travel expenses and budget to maximize cost-effectiveness while maintaining quality standards.
  5. Provided guidance and assistance to employees regarding travel-related issues and concerns.
  6. Collaborated with travel vendors and negotiated contracts and rates to secure favorable terms and conditions.
  7. Kept up to date with industry trends and best practices to improve travel services and processes.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA


Junior Travel Supervisor Resume

Objective : As a Junior Travel Supervisor Manage travel desk transactions and interaction with airline and train vendors. Manage online transactions for monument tickets and reconciliation.

Skills : Collaboration, Detail-oriented.

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Description :

  1. Ensured the best deals for groups and charter negotiations.
  2. Reconciled accounts and tracked the refunds (airlines and railways).
  3. Maintained a good PR with Airlines and charter/train vendors.
  4. Coordinated with the airline's call center for full refunds, waivers, cancellations, and changes.
  5. Trained ticket billing and reconciliation.
  6. Followed up with FHEs for bill disputes and train bill clearance.
  7. Updated Ancillary services through credit cards for cost airlines.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBA

Travel Supervisor Resume

Objective : As a Travel Supervisor oversaw program travel requirements, routine training, and guidance on travel policy and procedure. Identified savings opportunities, and service enhancements and initiates process improvements.

Skills : Negotiation, Reservation management.

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Description :

  1. Conducted research on travel and event-related issues responding quickly and proactively to requests.
  2. Supervised program travel team including hiring, training, performance, and development.
  3. Provided training, development, and performance oversight to the team ensuring consistency of training and coverage at event locations.
  4. Measured and tracked the performance of staff and effectiveness of training and other identified programs through testing and operational results recommending enhancements as needed.
  5. Conducted research on travel and event-related issues responding quickly and proactively to resolve on time.
  6. Participated in the analysis of data, including data collection, interpretation, and evaluation of results.
  7. Collaborated with internal business partners to develop policies, procedures, workflow, and training materials which include course content, visual presentations, and training aids.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
BBA

Travel Supervisor Resume

Objective : As a Travel Supervisor responsible for managing the assignment of the team members to events to ensure optimal utilization. Implementing and training staff on new and/or revised policies, procedures, and guidelines.

Skills : Time management, Customer relationship management

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Description :

  1. Established and maintained business relationships both internally and externally
  2. Promoted positive employee relations and resolved personnel issues through conflict resolution.
  3. Identified performance and development needs through regular consultation with leadership.
  4. Facilitated team member and client support with a high degree of initiative, confidentiality, and professional demeanor. 
  5. Performed administrative duties associated with the position which include but are not limited to conducting reviews, approving timesheets, and updating reports.
  6. Reviewed new accounts and account profiles, and monitored new team members' bookings.
  7. Assisted leadership with staffing by recruiting, selecting, orienting, and training employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBA

Travel Supervisor Resume

Summary : As a Travel Supervisor responsible for providing awareness training to employees to create a welcoming work environment for persons with disabilities.

Skills : Compliance, Delegation skills.

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Description :

  1. Provided diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
  2. Provided awareness training to employees to create a welcoming work environment for youth.
  3. Provided awareness training to employees to create a welcoming work environment for Veterans.
  4. Provided cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  5. Provided staff with awareness training to create a welcoming work environment for mature workers.
  6. Provided diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
  7. Ensured any direct reports understood and applied our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BTT

Travel Supervisor Resume

Summary : As a Travel Supervisor responsible for coordinating activities with other work units or departments. Establishing work schedules and procedures.

Skills : Itinerary Management, Teamwork.

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Description :

  1. Performed the same duties as workers supervised.
  2. Coordinated, assigned, and reviewed work every week.
  3. Hired and trained staff in job duties, safety procedures, and company policies.
  4. Responsible for requisition of materials and supplies.
  5. Prepared and submitted progress and other reports.
  6. Ensured smooth operation of computer equipment and machinery.
  7. Arranged for maintenance and repair work.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
BTT

Travel Supervisor Resume

Summary : As a Travel Supervisor responsible for setting up the department strategy, action plan, and job descriptions. Maintaining statistical and financial records in addition to managing budgets.

Skills : Financial, Geographic knowledge.

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Description :

  1. Dealt with outbound suppliers, hotels, transportation, and tour booking.
  2. Fixed ready and tailor-made travel packages.
  3. Traced daily department operations and monitored the achieved numbers by calculating the materialized requests, and finally comparing actual numbers with the received monthly report from the accounting department.
  4. Provided high standards of ongoing training for the team so that they possess sufficient knowledge to present information on the company's products in an accurate and balanced manner.
  5. Provided and designed Travel products regularly.
  6. Met regularly with team members to provide them with the sales figures and plan how they approach their work.
  7. Managed staff, and staff training needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
BTT

Senior Travel Supervisor Resume

Summary : As a Senior Travel Supervisor responsible for providing back-office support for various systems and assisting with managerial projects and incentives while providing supervision and mentorship to Travel Consultants.

Skills : Hospitality, Interpersonal communication.

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Description :

  1. Managed a team of consultants, supporting them daily, providing coaching/feedback and any assistance required.
  2. Provided full-service travel arrangements for clientele when call volume and workload necessitated it.
  3. Monitored all technology mediums to ensure travel arrangements are managed and completed on time and follow FROSCH standards
  4. Ensured GDS queues are working properly to verify correct records processing ticketing and queue count.
  5. Championed best-in-class customer service and delivered the Unexpected to team members
  6. Conducted weekly meetings with pertinent After-Hours managers to optimize team member performance and meet department needs.
  7. Aided in the resolution of customer service issues and debit memos.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BBA

Travel Supervisor Resume

Summary : As a Travel Supervisor responsible for providing recommendations and advice to travelers, including USG direct hires, on travel arrangements and entitlements.

Skills : Marketing skills, Attention to Detail.

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Description :

  1. Reviewed travel authorizations for all agencies subscribed to ICASS Travel Services to ensure compliance with travel regulations. 
  2. Coordinated with the Travel Agent/Contractor to ensure travel-related permissions/formalities are adhered to.
  3. Worked with the contract Travel Agent/Contractor to ensure that tickets are issued promptly and prepared travel authorizations and vouchers for selected US Mission employees and certain types of travel. 
  4. Maintained appropriate contacts with travel vendors. 
  5. Coordinated with relevant staff to ensure that the travel needs of Mission visitors (including 100s of VIPs per year) were appropriately serviced.  
  6. Resolved all travel voucher rejections in E-2 as well as rejections when E-2 authorizations and vouchers interface with the accounting system (RFMS/M). 
  7. Tracked delinquent travel vouchers and outstanding travel advances and facilitated the closing of delinquent travel advances in E2 Solutions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
BBA