Underwriting Support Specialist Resume Samples

Description :

1. Participated with Account Executives/Underwriters in the renewal and new business activities that support marketing and underwriting decisions that are consistent with business unit growth and retention goals.
2. Partnered with Account Executives/Underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.).
3. Participated in pre-renewal meetings to define assignments.
4. Prepared underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.).
5. Managed account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.).
6. Ensured accurate and timely servicing and billing of accounts.
7. Communicated with brokers/agencies, insureds/customers and internal departments.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Reviewed of inspection reports including analyzing risk exposures, and requesting clarification of discrepancies.
2. Verified all property information utilizing property appraiser websites, including sketch layouts of home.
3. Underwriting supported along with strong problem solving, analytical skills.
4. Proficiented on database software, internet software and spreadsheet software.
5. Able to work and communicate in a positive and cooperative manner with management, inspectors, insurance companies and co-workers.
6. Able to work independently online meeting daily production quotas.
7. Used Loss Control 360 including exterior observation, exterior/interior, high value, four point along with replacement cost, rapid sketch, 360 value, E2value and RCT.

Experience

10+ Years

Level

Senior

Education

Associate Of Science

Description :

1. Responsible for monitoring multiple email inboxes for various lines of insurance.
2. Prioritized requests according to due date and usage of risk.
3. Analyzed and compiled data to prepare quote submissions, distributing to underwriters by assigned agency.
4. Reviewed emails for updated correspondence, merging and maintaining paperless filing system.
5. Processed binder requests, endorsements, certificate requests and renewals.
6. Answered written and oral questions from agents following up on risk-specific inquiries.
7. Followed up with agents regarding status of quote submissions to ensure most up-to-date and accurate detail is supplied.

Experience

10+ Years

Level

Senior

Education

AAS In Paralegal

Description :

1. Worked tasks in ImageRight Workflow Software in order to investigate, process, endorse, and reinstate policies appropriately.
2. Communicated with internal and external customers as needed; including preparing and sending correspondence to external customers, contacting Sales Agents and District Managers to obtain missing policy information, and responding to other inquires as requested.
3. Ran and prepared supporting information reports as required for Underwriting Specialist(s) file review (i.e. MRV's, A+ Reports, Additional Driver Discovery, etc.).
4. Responsible for State Liability Error Report for policy errors that require VIN, policy, and driver's license corrections.
5. Screened new applications for accuracy and acceptability based on the underwriting guidelines and rates.
6. Reinstated or endorsed policies when required additional information is provided.
7. Prepared, printed, and processed/mailed/filed various letters and forms as needed for policies (Option Letters, Diligent Effort Forms, RiskAlert Letters, etc.).

Experience

5-7 Years

Level

Executive

Education

Bachelor's In Business Management

Description :

1. Initiated the underwriting and processing of new and renewal business and resolved customer issues regarding underwriting, coverage, and rates.
2. Started to finish on renewals, new accounts, and mid-term endorsements.
3. Identified and collected the required information and ordered the necessary reports.
4. Processed new business, using pre-established rules and procedures.
5. Processed renewals, endorsements, and resolved customer concerns regarding the rating and coding on their policies.
6. Rated and coded commercial accounts, manual updates, answered phones, assembled policies, prepared work comp filings, photocopying, and mail.
7. Advanced rapidly from an entry-level position.

Experience

2-5 Years

Level

Executive

Education

Property And Casualty License

Description :

1. Worked directly with underwriter's to amend worker's compensation insurance policies Process company-wide invoices monthly Process company-wide notice of cancellation's for non-payment of premiums monthly Collect and distribute company-wide mail daily Process policy change requests such as physical location, mailing/billing address changes, payroll changes, name insured changes, entity changes, ownership changes, payment plan changes, experience modifications, waiver of subrogations, reinstatements and cancellations.
2. Reviewed and issued upcoming worker compensation policies Process and mail UPS documents for accounting, compliance, underwriting, and auditing departments.
3. Canceled and reinstated worker's compensation policies Non-renew policies based on insured's new undisclosed business operations, lack of audit compliance, or territories the agency no longer covers.
4. Processed and mailed audit documents, invoices, W-9's, reinstatement notices, notices of non-renewals, notices of cancellations, certified mail letters, and proof of mailing.
5. Scanned and indexed audit documents, W-9's, certified letters, experience modifications, address changes, and returned mail.
6. Worked directly with the California WCIRB to ensure policies are correct and accurate Work directly with Human Resource manager, Chief Underwriting Officer, CFO, accounting, auditing, and the claims department performing various tasks.
7. Talked directly to agents and the insured on the phone and in the email regarding expired, current, and renewal policies.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Reviewed and Audited Final Loan Packages that have been funded to reassure the salability of the Loan.
2. Handled Pipeline of 60-80 Loans, capable of monitoring and maintaining the pipeline and tight deadlines.
3. Handled escalated requests required by Servicer of the Loan if an error on files occurs.
4. Adhered and Maintained close policy and procedures.
5. Advanced in Escrow, MI, and Income Calculations, advanced in reviewing 1003, 1008, Final Hud- 1 Statement, Fees and Cost, State Specific Disclosures.
6. Assisted in creating job aids for policy and procedure changes for Servicers Experience.
7. Store completed documents in appropriate locations.

Experience

2-5 Years

Level

Executive

Education

Associate In Insurance

Description :

1. Supported Disability Underwriting, New Business, Contract Change, and Billing areas with regard to the processing of Member Disability Policies.
2. Supported Underwriters with the underwriting process and workflow.
3. Physician and Member interaction, via phone, mail, and fax.
4. Provided immediate assistance to Agents/Brokers with questions regarding pending applications.
5. Managed tracking in order to keep Producers informed on the status of paperwork.
6. Provided letters adverse letters to Producers and Insured when decisions are made.
7. Entered appraisal information into multiple systems and checked for accuracy.

Experience

5-7 Years

Level

Executive

Education

Healthcare Administration

Description :

1. Utilized medical information bureau (MIB).
2. Requested and reviewed medical records to obtain complete medical history of applicants.
3. Contacted customers and doctors to obtain additional requirements.
4. Maintained compliance with government and corporate regulations.
5. Detailed knowledge of underwriting guidelines for Conventional, FHA,and VA.
6. Responsible for providing nationwide customer support to internal and external customers via phone and email.
7. Effectively communicated with policyholders, claimants, agents, and other departments through verbal and/or written correspondence.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Verified a high quantity of detailed data for workers' compensation policies for small and large companies.
2. Processed endorsements, submission logging, underwriting requests, and renewals.
3. Utilized excel for net rate analysis and MPR worksheets for CA and out of state policies.
4. Updated contacts, payrolls, and loss runs in the system database.
5. Able to give an idea of a new feature to use on the company's new database to be more user friendly.
6. Used Microsoft Excel, Office, and Word.
7. Supplied document inspection through knowledge of required documentation for underwriting specific transactions and file distribution to each underwriter based on load balance, current products knowledge, and understanding underwriting guidelines.

Experience

5-7 Years

Level

Executive

Education

Bachelor's of Science