Description :

1. Scheduled all medical appointment and transportation for the unit residents.
2. Scanned and imported medical records, department of health incident reports and nursing documents.
3. Maintained unit operations by following policies and procedures, reporting needed changes.
4. Maintained unit supply inventory by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.
5. Initiated all work order request to the maintenance and/or housekeeping staff to be fixed or cleaned.
6. Responded to intercom requests, obtaining needed services from registered nurses, licensed practical nurses, physicians, and aides.
7. Collaborated with various levels of the clinical staff and management to ensure compliance with the regulatory guideline is upheld.
8. Initiated medicaid electronic enrollment for all patients residing in a skilled nursing facility.
9. Created bi-weekly reports for the interdisciplinary team meetings using excel.

Experience

5-7 Years

Level

Executive

Education

Certificate

Description :

1. Provided transportation, assistance, and companionship to clients.
2. Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
3. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
4. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
5. Exhibited compassionate care and communication with regard to issues of death and dying.
6. Comforted patients and provided them with reassurance and encouragement.
7. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
8. Participated in the maintenance of safe conditions within the facility and other related areas.
9. Ensured coordination of communication between patients and families and medical staff.
10. Responded to patients' complaints regarding hospital services and ensure that concerns are handled properly.

Experience

0-2 Years

Level

Entry Level

Education

Associates

Description :

1. Greeting patients families and visitors in person and by phone, providing needed information, directions and documents through friendly compassionate communication.
2. Assisting and supporting the nursing unit in all day-to-day operations of the floor.
3. Organizing all patient information while communicating with the nurses, doctors and patients family.
4. Ensuring correct input of all patient current medical information on the day of admission supply the unit with medical equipment for patients, nurses, and doctors need.
5. Gathering information from patients and family members and solve problems they may have.
6. Utilizing the Envision system to adeptly discharge each patient, notified transporter service for wheelchair assistance and business office for paperwork and billing completion as part of patient discharge processes.
7. Processing all nursing orders and room change request within patient paperwork in a timely manner, and all other written communication directed by the unit coordinator/resource nurse.
8. Assisting to maintain an organized filing system in accordance with hospital policies, also keeping records of office supplies and equipment materials.
9. Complying with all policies and procedures on an ongoing basis and maintained work area in compliance with infection-control guidelines.

Experience

5-7 Years

Level

Executive

Education

Bachelors of Science

Description :

1. Understanding and adhering to the company's Performance Standards, Policies, and Behaviors.
2. Maintaining medical records of patients on the unit.
3. Entering requests such as patient assignments into the computer, optic link or manual system in a timely and accurate fashion.
4. Answering and placing phone calls. Answering patient call lights and communicating information to nursing staff.
5. Demonstrating effective time management. Maintaining established inventories of supplies.
6. Maintaining an orderly environment at the nurse's station utilize.
7. Assuring smooth clerical operation on the unit. Adhering to the policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicals.
8. Utilizing the computer for order entry and for ordering supplies.
9. Verifying stock supplies and preparing requisitions to maintain established inventories.
10. Transporting supplies and specimens and performing other errands as requested.

Experience

7-10 Years

Level

Senior

Education

Associates

Description :

1. Assisted the physicians and nurses by managing all the administrative and secretarial work.
2. Assisted patients in solving their queries and providing medical information.
3. Received patients, answered calls and queries, mediated with medical staff.
4. Greeted visitors, ascertained the purpose of visit, and directed them to appropriate staff.
5. Received and routed messages or documents, such as laboratory results, to appropriate staff.
6. Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
7. Compiled and recorded medical charts, reports, or correspondence, using a typewriter or personal computer.
8. Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
9. Scheduled appointments for patients and arranging transportation if necessary.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Recording information, such as physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records.
2. Copying information, such as patient's temperature, pulse rate, and blood pressure from nurses' records onto the patient's medical records.
3. Preparing and compiling records in the nursing unit of hospital or medical facility: records name of the patient, address, and name of attending physician to prepare medical records on new patients.
4. Transporting patients in wheelchair or conveyance to locations within the facility.
5. Answering telephone calls and providing information or relays messages to patients and medical staff.
6. Maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
7. Maintaining confidentiality of the privileged information.
8. Adhering to the policies, procedures, all safety plans, and all standards imposed by regulatory organizations.

Experience

2-5 Years

Level

Junior

Education

High School

Description :

1. Warmly meeting and greeting patients, is proactive in introducing self to patients, employees, and guests by stating your name in face-to-face encounters.
2. Helping lost patients and guests find their way by walking them to their destination when needed.
3. Providing a superior patient experience as a positive ambassador for the company in support of the organization's patient-centric model of health care delivery.
4. Addressing and resolving any problems that a patient may have to the best of one's abilities escalates unresolved problems to the Manager.
5. Reviewing and updating patient demographics and insurance information and accurately scanning important documents into centricity.
6. Collecting co-pays and fees for service, entering payment information into patient records.
7. Assisting patients with tending to personal care and activities of daily living.
8. Assisting with treatments ordered by the physician and supervised by a registered nurse.
9. Ordering supplies and dietary requirements needed for patients through hospital ordering system.

Experience

10+ Years

Level

Management

Education

Bachelor Of Science

Description :

1. Providing administrative support to the director of nursing for the 28-bed residential facility.
2. Transporting and accompanying the patients to medical appointments, tests, and treatments.
3. Completing supply inventory and ordering healthcare products and supplements with contracted vendors.
4. Responsible for daily faxing of prescriptions for patients and coordinate delivery.
5. Updating patients' medical history and verifying charts for accuracy using excel.
6. Assuming responsibility for complete medical records during hospitalization and upon discharge.
7. Using correct telephone etiquette relaying messages promptly and accurately to appropriate personnel.
8. Maintaining an inventory of all unit-level supplies (clerical and pantry), and equipment, ensuring availability and accessibility to all levels of staff.
9. Communicating with patients, parents, physicians, nursing staff and other departments in a confidential manner regarding patient care and unit activities.

Experience

10+ Years

Level

Management

Education

Bachelor Of Science

Description :

1. Handling incoming phone calls and walk-ins regarding inquiries about referrals, prior authorizations, and the patient assistance program.
2. Working with patients/families, physicians and staff to facilitate referral requests and the scheduling of specialty services.
3. Determining the necessity within established guidelines for immediate attention for patient conditions of an emergent nature.
4. Completing financial documents and collecting cash/credit card payments from patients using established guidelines.
5. Performing various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
6. Greeting visitors, ascertaining the purpose of visit and directing them to appropriate staff.
7. Scheduling and confirming patient diagnostic appointments, surgeries, or medical consultations.
8. Interacting daily with patients and families according to their age and developmental stage.
9. Reporting directly to the Nurse Manager and worked in conjunction with other teams.

Experience

10+ Years

Level

Management

Education

Bachelor Of Science

Description :

1. Responsible for proper documentation of patients within neuro nursing unit.
2. Answering phones in a professional manner and directing calls to the proper person.
3. Coordinating the needs of the nurses and patients with other departments, and physicians.
4. Upholding strict HIPAA laws and regulations regarding patient confidentiality.
5. Maintaining an adequate supply of nourishments for residents and order as needed.
6. Preparing documents for following day doctor, hospital and/or lab visits for necessary residents.
7. Assembling admission paperwork for any new admissions, and ensuring the room is ready for occupancy.
8. Recording appropriate resident identification data on designated medical records and/or ID cards.
9. Preparing documents for following day doctor, hospital and/or lab visits for necessary residents.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Assisted nurses with Care of the patients, record vital signs, and a/c report to the nurse of any changes in care.
2. Ensured patient safety and comfort while providing transfer, or assisting with mobility, from one location to another in accordance with established procedures.
3. Assisted with the provision of good patient hygiene, including patient eliminations, in accordance with established procedures.
4. Assisted with the provision of proper nutrition and accurately records meal and nourishment intake, and calorie count.
5. Maintained vigilance over patients' safety ensuring all safety precautions are observed (call light within reach, bed alarms used as appropriate, side rails up, bed in the lowest position, seat belts in place, etc.
6. Assembled and maintained patient chart/EPIC in accordance with established procedures. Filed reports and test results correctly and in a timely manner. Accurately and promptly transcribed physician orders.
7. Processed ordered tests, medications, procedures, and appointments appropriately and coordinated appropriate transportation. Processed admits/transfers/discharges promptly. Reviewed hospital chart to familiarize self with patient care needs.

Experience

10+ Years

Level

Senior

Education

GED

Description :

1. Answered and managed incoming and outgoing calls while recording accurate messages.
2. Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
3. Adeptly managed a multi-line phone system and pleasantly greeted all patients.
4. Answered phones, collaborated with physicians, nurses in the CCU.
5. Attended 75% of staff/unit clerk meetings and actively participated in meetings.
6. Performed additional functions to assist the Clinical Manager/Charge Nurse and other activities assigned.
7. Exhibited telephone courtesy by identifying self and unit, answering or delivering messages in a clear, concise, friendly voice and relaying accurate messages.

Experience

5-7 Years

Level

Executive

Education

Diploma In Surgical Technology

Description :

1. Provided excellent customer service skills to ensure that consumer is always satisfied.
2. Able to interact with a coworker and follow detailed instruction whether written or oral.
3. Provided care to mental health patients.
4. Transcribed physician orders, and input into EMR.
5. Answered multi-line telephone calls and ensured accuracy of information conveyed.
6. Coordinated communication between patients, physicians, and staff.
7. Helped patient families and delivery of any and all messages and or supplies.

Experience

7-10 Years

Level

Management

Education

Diploma In Medical

Description :

1. Transcribed Doctor's orders Handled all incoming calls.
2. Answered all incoming calls to the clinic, prepared the operating room schedule for the following day, called patients having surgery, and gave them their check.
3. Answered telephone in a courteous manner and ensured messages were recorded and delivered in a timely manner Ordered and stocked supplies and.
4. Answered phones, order supplies, and transcribed orders were given by physicians.
5. Handled the majority of patients paperwork, such as admissions, discharges, transfers to other hospitals, and personal information forms.
6. Answered phones, OR, and other preoperative department call schedule Anesthesia billing.
7. Participated in cost containment measures by utilizing supplies efficiently, recording all charges accurately, and utilizing work time productivity.

Experience

5-7 Years

Level

Executive

Education

BS In Nursing