USPS Mail Carrier Resume Samples

Description :

1. Unloaded mail from trucks, separated all mail received from trucks and conveyors for dispatch to other conveying units and separated and delivered mail for delivery to distribution areas.
2. Placed empty sacks or pouches on racks, label them where prearranged or where racks are marked, dump mail from sacks, cut ties, face letter mail, carry mail to distributors for processing, place processed mail into sacks, remove filled sacks and pouches from racks and closed and locked sacks and bags. 
3. Picked up sacks, pouches, and outside pieces, separates outgoing bulk mails for dispatch and loads mail onto trucks.
4. Handled and sacked empty equipment; inspected empty equipment for mail and restrings sacks.
5. Canceled stamps on parcel post, operates canceling machines, and carries mail from the canceling machine to the distribution area.
6. Assisted in supply and slip rooms and operated copy machines and related office equipment.
7. Performed any of the following duties: make occasional simple distribution of parcel post mail that requires no scheme knowledge; operate electric forklifts; rewrap damaged parcels; weigh incoming sacks; clean and sweep work areas, offices restrooms, and trucks where work is not performed by a regular cleaner.

Experience

5-7 Years

Level

Senior

Education

HSD

Description :

1. Monitored all deliveries for adherence to USPS standards, addressing any deviations promptly. 
2. Supported team members in understanding and following postal regulations.
3. Oversaw safety compliance across all routes, checking that carriers follow driving and delivery safety rules. Provide corrective feedback if protocols are not being followed properly.
4. Ensured team members are updated on new USPS policies, delivery changes, or safety protocols. 
5. Answered questions to clarify any changes in procedure to prevent misunderstandings.
6. Reviewed customer complaints and feedback to identify patterns or recurring issues. 
7. Proposed improvements or adjustments to address common concerns proactively.

Experience

5-7 Years

Level

Senior

Education

AA

Description :

1. Assessed delivery demands and communicated staffing needs to management for optimal team performance. 
2. Participated in scheduling discussions to ensure adequate coverage for all routes.
3. Reviewed delivery times, missed deliveries, and other metrics to assess route efficiency. 
4. Implemented changes based on data to reduce delays and improve service quality.
5. Handled escalated customer complaints, such as consistent delivery issues or package damage. 
6. Worked with customers to provide solutions and maintain a positive USPS reputation.
7. Served as a mentor to new hires, guiding USPS protocols, customer service expectations, and efficient route management. 

Experience

2-5 Years

Level

Executive

Education

BS

Description :

1. Maintained good communication with local businesses regarding their bulk mail needs.
2. Processed undeliverable mail according to USPS guidelines, including returning items to the post office. 
3. Ensured non-deliverable items are documented accurately for follow-up actions.
4. Participated in basic maintenance inspections of USPS delivery vehicles, checking fuel, tires, and overall condition. 
5. Reported any issues to the fleet management team to prevent breakdowns.
6. Provided feedback on route efficiency, suggesting potential improvements or identifying time-wasting activities. 
7. Collaborated with team members to enhance overall route performance.

Experience

2-5 Years

Level

Junior

Education

CL

Description :

1. Offered guidance and basic training to new hires on following routes and managing deliveries. 
2. Shared best practices to enhance route navigation and customer interactions.
3. Communicated with supervisors regarding high-priority deliveries or packages requiring special attention. 
4. Ensured these items are delivered promptly, following USPS standards for priority handling.
5. Addressed and resolve basic customer issues regarding mail delivery, redirecting complex inquiries to supervisors. 
6. Maintained a positive and professional demeanor to enhance USPSs customer relations.
7. Organized daily routes by checking delivery addresses, package quantities, and specific customer requirements. 

Experience

0-2 Years

Level

Junior

Education

BA

Description :

1. Reported any delays to supervisors to ensure consistent communication.
2. Accurately documented deliveries and pickups for accountability and record-keeping. 
3. Kept a detailed log of completed deliveries, missed deliveries, and undelivered mail requiring further processing.
4. Notified supervisors of any hazardous weather or environmental conditions encountered on the route. 
5. Took necessary steps to keep mail and customers safe under challenging circumstances.
6. Ensured all packages, especially fragile items, are handled carefully to avoid damage during transit and delivery. 
7. Reported any damaged or suspicious packages following USPS procedures.

Experience

0-2 Years

Level

Entry Level

Education

DCS

Description :

1. Organized mail and parcels in the delivery sequence before setting out on your route. 
2. Ensured all items are accounted for and prioritized based on postal regulations to streamline delivery efficiency.
3. Prepared and loaded mailbags or bins into the postal vehicle for easy access during delivery rounds. 
4. Inspected mail for any errors in labeling or sorting to prevent misdelivery.
5. Interacted politely with customers, answering questions about postal services and delivery schedules. 
6. Helped resolve any minor delivery issues directly with customers to maintain good relationships.
7. Followed all USPS safety protocols while driving and delivering mail, particularly when operating in areas with heavy traffic. 

Experience

2-5 Years

Level

Junior

Education

CSM

Description :

1. Drove the box truck to designated rural areas.
2. Delivered mail and packages to residential and business addresses.
3. Used a pallet jack to move heavy items as needed.
4. Communicated effectively with customers and provide excellent customer service.
5. Followed all safety protocols and traffic laws while on the road.
6. Successfully delivered an average of 500 mail pieces daily, ensuring timely and accurate service to over 200 households.
7. Implemented efficient route planning strategies that reduced delivery time by 15%, enhancing overall customer satisfaction.

Experience

10+ Years

Level

Senior

Education

AS

Description :

1. Furnished routine information concerning postal matters to customer.
2. Returned mail collected, undeliverable mail, and submits monies and receipts to post office.
3. Prepared appropriate time records.
4. Provided for mail security at all times.
5. Sorted mail and packages in delivery sequence for active mailboxes
6. Loaded mail and parcels in delivery sequence into a delivery vehicle.
7. Delivered mail and packages to customer boxes along an assigned line-of-travel.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Drove a vehicle along designated routes, handling various types of mail, and providing excellent customer service.
2. Possessed strong driving skills, and be comfortable with heavy lifting and moving packages.
3. Drove personal vehicle along assigned rural routes to deliver mail and packages.
4. Loaded and unloaded mail from the vehicle, ensuring proper handling of all items.
5. Maintained accurate records of deliveries and pickups.
6. Provided friendly and professional service to customers at delivery points.
7. Ensured that essential postal supplies, such as delivery bags, scanners, and route maps, are organized and well-maintained. 

Experience

7-10 Years

Level

Management

Education

CTM