A VIP Hostess provides professional and high-class service and treatment to the patrons of the Five-star resort. While the duties vary based on the needs of the VIP, the following common duties are identified on the VIP Hostess Resume – making the VIP customer feel pampered and spoiled; offering good deals for the VIP’s; increase the revenue and profit margin of the company by providing top class customer service; dealing with complaints, informing guests about the various services provided; liaising with the supervisors and providing a detailed report about events and activities, and escorting VIP guests to and from their seats.
While duties tend to vary based on the work setting, the skills needed to execute them are universally common and include the following – catering or hospitality experience; strong writing skills, public speaking skills; very strong interpersonal relationship skills; a pleasant personality and enthusiastic attitude. Specific educational qualification is not compulsory, however, a degree in hotel management may be preferred.
Objective : Hardworking, organized, VIP Hostess professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Computer Skills, Training Skills, Management Skills.
Description :
Greeted guests in a timely and professional manner.
Waited on multiple customers at the bar and throughout the bar area.
Received beverage orders from wait staff and delivered beverages to guests.
Maintained full knowledge of beverage lists and promotions.
Carefully followed safety and sanitation policies handling food and beverages.
Poured drinks using standard pour according to specifications.
Managed strict beverage control to minimize waste.
Experience
2-5 Years
Level
Executive
Education
MS
VIP Hostess Resume
Headline : Customer and Team Member happiness focused, while expecting and achieving record setting sales numbers. Participates and leads store events and challenges such as donation drives, health challenges, mystery shop expectations, and community outreach. Strives to lead by example by taking action and getting involved in available opportunities, such as TMAG, Whole Planet Foundation and Roadside Cleanups.
Skills : Microsoft Office, Multi-Task, Management Skills.
Description :
Worked only weekends.
Maintained professional and sharp appearance at all times.
Assisted setting up of planned events.
Greeted customers and direct them to their seats.
Handled customer complaints with good listening skills and working with management.
Maintained tact and friendliness in a fast-paced environment.
Welcomed guests of all types to the club, helped seat those customers and ensured the waitstaff arrived quickly Work with professional singers and musicians visiting the city to get them the service they needed without feeling pestered by others in the club.
Experience
5-7 Years
Level
Executive
Education
GED
VIP Hostess Resume
Headline : Obtain a VIP Hostess position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Skills : Exceptional Customer Service , Technologically Inclined, Natural Ability To Learn Quickly, Strong Leadership As Well As Great Team Player.
Description :
Greeted all guests to our VIP Tent, informing them of our services, what their night will include and making sure they have everything they possibly need.
Presented and available to help guide guests to the appropriate locations making sure it is smooth and seamless.
Accomplished making their night memorable and special without being noticed in the process.
Made it look effortless.
Despited a short time working with Cavalia have done best to go above and beyond in all areas.
Worked hard to help everyone to attain a common goal while at the same time easily transitioning into leadership roles when necessary to attain such goals.
Readily accepted position in the workplace but have no reservations about taking charge and making sure things are done properly and efficiently.
Experience
5-7 Years
Level
Junior
Education
GED
VIP Hostess Resume
Objective : A loyal, motivated, and outgoing bottle server with extensive experience of nightlife hospitality expertise offering the following strengths: Reliability Flexibility in schedule Highly skilled in Aloha Micros.
Skills : Microsoft Office, Full Adobe Photoshop And Graphic Design Suite, Corporate Social Media, Public Relations, Public Speaking.
Description :
Maintained a welcoming environment for VIP customers.
Greeted customers and addressed their needs.
Notified Manager about customer concerns and any incidents.
Provided prompt and courteous customer services.
Arranged private lounges for VIP customers.
Ordered and stocked complimentary gifts for VIP customers.
Handled large amounts of cash and credit card transactions.
Coordinated with cocktail waitresses to ensure a smooth flow in servicing customers.
Experience
2-5 Years
Level
Junior
Education
GED
VIP Hostess Resume
Objective : Highly organized and detail-oriented Experienced in all aspects of purchasing and office support Able to multi-task and work in a fast-paced environment, while remaining courteous and professional at all times Excellent telephone, interpersonal and organizational skills Proficient in all aspects of social media.
Skills : Broadcast and print style writing: AP Style, Blogging, Social Media Platforms, Networking, Interviewing/Reporting, Customer Service.
Description :
Monitored entertainment operations.
Answered phones and schedule booth rentals for the club.
Greeted customers as they enter the club, check ID's, Perform paperwork required for monetary transactions.
Ensured employees provide prompt and courteous service.
Explained and interpreted house rules for patrons as requested or needed.
Resolved customer or employee complaints.
Reported customer-related incidents occurring in entertainment areas to supervisors Thank customers and ask about the quality of service they received while visiting the club.
Experience
2-5 Years
Level
Executive
Education
G.E.D
VIP Hostess Resume
Headline : Working closely with multiple companies earning a commission based upon how well I was able to up-sale their tickets, dining, and transportation, etc, Had a few people who worked under me during this time which required me to develop the skills needed to manage a team efficiently.
Skills : Microsoft Excel, Quickbooks, Multitasking.
Description :
Served as the main liaison between customers, management, and cocktails.
Provided superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
Provided ongoing guest service, including giving information on details for our venue's upcoming shows.
Executed in-season pricing strategies, including promotions and markdowns to reach financial targets we go over in preshift.
Maintained cleanliness and presentation of the VIP area.
Welcomed guests of all types to the club with a friendly demeanor.
Upsell bottle service to help the club increase its profits by more than 10%.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
VIP Hostess Resume
Headline : Seeking a VIP Hostess position as a bartender utilizing customer service, hospitality, and bartending knowledge to provide excellent services to guests and maximize profits. Core Qualifications Huge experience in providing services to VIP customers Excellent communication and interpersonal skills Team player with good problem-solving abilities Familiarity with promotional activities Outstanding ability to multi-task to meet deadlines Excellent written and verbal communication skills.
Skills : Advanced Computer, High Motivation, And Incisive Analysis, Strong Leadership, Organized/diligent, And Bi-lingual.
Description :
Maintained a welcoming environment for VIP customers.
Greeted customers and addressed their needs.
Notified Manager about customer concerns.
Assisted in marketing events.
Provided prompt and courteous customer services.
Coordinated with cross-functional teams to ensure a smooth flow in servicing customers.
Followed company service standards at all times.
Experience
5-7 Years
Level
Executive
Education
MS
VIP Hostess Resume
Objective : Seeking a career in the hospitality VIP Hostess profession in which I can utilize my knowledge and experience within the Food and Beverage industry.
Skills : Computers, Strong Communication, Friendly, Enthusiastic, Outgoing Personality, Excel, Collaborative Team Player.
Description :
Provided excellent customer service through the use of dynamic and outgoing fun and friendly personality to further develop your customer base.
Possessed advanced knowledge in marketing and social media promotion, will be a valuable asset to your company.
Provided top hospitality service to customers to make them feel welcomed and comfortable in our city.
Networked via phone and social media to get visitors from around the world to come to the clubs for all occasions.
Market or promote the casino to bring in business.
Arranged for staff rotations and breaks and filling in as necessary.
Sold and served beverages with condiments.
Experience
2-5 Years
Level
Executive
Education
High School Or Equivalent
VIP Hostess Resume
Headline : An energetic and hard-working individual with two years of experience in a private Ophthalmology office. Looking to obtain a professional position that will allow me to further my excellent skills in communication in a team-oriented atmosphere.
Skills : Microsoft Office Suite, Adobe Photoshop, Customer Service.
Description :
Ordered and stocked beverage inventory.
Easily gained the respect of my peers and the trust of my superiors.
Used possess exceptional people skills including being proficient in all customer service areas.
Set up glassware and liquor prior to events.
Ensured liquor was secured at the end of shifts.
Escorted customers and their guests to assigned tables.
Notified managers of customer concerns.
Experience
5-7 Years
Level
Executive
Education
GED
VIP Hostess Resume
Objective : Responsible for making certain they had everything they needed to perform many tasks they may run into as well as handing out and keeping accounting for their pay packets.
Skills : Microsoft Office, Budgeting.
Description :
Secured reservations for VIP guests upon request.
Utilized great communication and interpersonal skills, anticipate customer needs efficiently and quickly via great observation and keeping a vigilant eye.
Appointed as a valuable staff member of Club Berlin which granted me the position of being the highest sought out VIP Hostess.
Reviewed every reservation for VIP customers.
Made sure they get an especial service.
Learned to go further customer's expectations.
Maintained a welcoming environment for VIP customers and ensure that the requirements of all guests are met.
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